Operation Manual

Updates
NetWAYS/ISDN – 5 Information, Updates and Support 55
5.2 Updates
The latest software updates for NetWAYS/ISDN are available
free of charge from AVM’s web site, or from the AVM Data Call
Center.
Internet
To download updates over the Internet, please visit:
www.avm.de/en/download
You can also download software updates from AVM’s FTP
server. Click the ”FTP Server” link in the download area, or
see:
www.avm.de/ftp
The AVM Data Call Center (ADC)
The AVM Data Call Center and AVM’s web site provide current
information about all AVM products, the latest drivers for
AVM ISDN-Controllers, and free enhancements for AVM prod-
ucts.
AVM Data Call Center (ADC)
[phone]
(Fast Internet over ISDN)
5.3 Getting Assistance from AVM Support
Please use the information sources described above before
getting in touch with Support.
If these instructions and the various information sources
have not helped to solve your problem, contact AVM Support
for additional technical assistance. You can send your re-
quest to AVM Support by e-mail or telefax.
Support by E-mail
You may send your support request to AVM by e-mail. To do
so, please use the Support form on the AVM web site.
netways-e.book Seite 55 Freitag, 28. November 2003 3:51 15