Operation Manual
137
6 Possible Errors and Remedies
English
6 Possible Errors and Remedies
This chapter describes general malfunctions and specific
error messages and suggests remedies. The error
messages are listed by operating system.
Always make sure that you are using the latest driver
software release for your AVM Mobile ISDN-Controller M1.
At this printing, the current release is Version 3.06-13
(GSM S10) or 3.02-06e (GSM S4). The release number is
displayed when the driver is loaded.
The latest drivers can be downloaded from the AVM Data
Call Center (ADC) free of charge. They are found in the
directory\Cardware\M1\<operating system>\language>\.
Call the ADC at the following number using FRITZ!data:
via GSM: 00 49 30 399 84 300
6.1 Operational Test
Once you have installed your AVM Mobile ISDN-Con-
troller M1, attempt a test connection to the AVM Data
Call Center (ADC) first. Proceed as follows:
1. Start your operating system and load the Controller
software.
2. Start an appropriate ISDN file transfer program
(DOS: Connect; Windows: FRITZ!data).
3. Select Dial and enter the ADC number:
00 49 30 399 84 300
If you are unable to establish a connection, read the
troubleshooting tips in this chapter.
6.2 General Malfunctions
The AVM ISDN-Controller is not detected or not initialized.
•
Have you installed other new hardware components or
changed the configuration of any existing hardware
components?