Operation Manual

Problems with TCP/IP
85 NT/MPRI – 6 Tips and Troubleshooting
– for Windows XP:
– for Windows 2000:
– for Windows NT: “Network / Protocols / TCP/IP Protocol”
To implement these settings in the configuration of the NT/MPRI,
select the command:
– for Windows XP:
– for Windows 2000:
– for Windows NT: “Network / Protocols / ISDN Services Wrapper
/ Properties”
Confirm the message window displayed by clicking “OK”. Then re-
start the computer.
No NetBIOS over IP connection to a remote system.
l Check the name resolution of the NetBIOS names.
To check name resolution, open a DOS window and enter the com-
mand PING <NetBIOS name> -n 8 -w 5000 . Enter the
name of the Windows PC at the remote site as the NetBIOS name.
Normally the name should be resolved and the corresponding IP
address displayed.
If the NetBIOS names are not resolved correctly, check the follow-
ing:
– Were the settings performed correctly in the LMHOSTS file?
– Is the LMHOSTS inquiry enabled at “Control Panel / Network /
Protocols / TCP/IP Protocol / WINS Address”?
l Check network drive connections to a remote Windows computer
with drives released to remote users.
Perform this check by clicking the “Network Neighborhood” icon
with the right mouse button and selecting the “Connect Network
Drive...” command.
Regardless of whether or not the requested Windows computer is
displayed in the lower section of the window, enter the complete
network path of the Windows computer in the form <\\computer
name\release name> at “Path”. Here, “computer name” stands for
the the unambiguous name of the computer in the Microsoft net-
work, which is also used as the NetBIOS name and registered in
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