Operation Manual

Tips and Troubleshooting
NT/MPRI – 6 Tips and Troubleshooting 82
6 Tips and Troubleshooting
This chapter presents suggestions for resolving problems which arise
during operation. A list of Frequently Asked Questions (FAQs) and their
answers are included as a HTML document in the DOCS\FAQ folder on
the NT/MPRI CD.
6.1 General Problems
The web browser no longer displays frames on a page.
Close the Microsoft Internet Explorer by exiting the NT/MPRI Manager
and then restart it.
Windows NT indicates that there is no more virtual memory available.
Close the Microsoft Internet Explorer by exiting the NT/MPRI Manager
and then restart it.
6.2 Problems Connecting
No ISDN connection to a remote system.
If it is not possible to establish an ISDN connection to a remote site,
proceed as follows:
l If your ISDN line is a PBX extension, first check whether the ISDN-
Controller used has been set up for PBX operation, and whether
the correct outside line access was entered (“Server Settings /
ISDN-Controllers”).
l Was the NT/MPRI restarted after any changes were made to its
configuration?
l Has a configured budget limit been exceeded? In the NT-MPRI
Manager, see the following window to check whether a budget
limit has been reached: “Monitoring / Cost / Connection Analysis
/ Cost Overview”.
Check the corresponding connection to find out whether the limit
for the destination has been reached.
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