Operation Manual

AVM Support
Controller C4 – 9 Technical Support from AVM 43
l Click “Service” to consult the “FAQs”: the answers to
Frequently Asked Questions about AVM products. Here
you will find solutions for specific situations.
l Under “Service” you will also find the latest driver soft-
ware to download for the AVM ISDN-Controller C4.
The AVM Data Call Center (ADC) is a direct ISDN file transfer
server that also provides all the programs and drivers found
on AVM's Internet site. Dial the AVM Data Call Center using
FRITZ!data (IDtrans protocol) at: [phone].
9.2 AVM Support
Please take advantage of the information sources listed
above before contacting AVM Support!
If the tips and information sources listed above have not as-
sisted you in solving your problem, please contact AVM Sup-
port for further information.
AVM Support can be reached by e-mail or fax.
Support by E-mail
You may send support requests to AVM by e-mail. Please do
so using our e-mail request form, which you can find at
http://www.avm.de/en/service/support
Fill out the form and click on “Submit” to send it to AVM Sup-
port.
Support by Fax
If you have no connection to the Internet, AVM Support can
be reached at the fax number:
[phone]
Please supply the following information in your support re-
quest:
l Which AVM ISDN-Controller model are you having troub-
le with?