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00disclaim.fm Seite 2 Mittwoch, 10. Oktober 2001 10:42 10 AVM ISDN-Controller C4 This manual and the software it describes are protected by copyright. The manual and software as presented are the object of a license agreement and may be used only in accordance with the license conditions. The licensee bears all risk in regard to hazards and impairments of quality which may arise in connection with the use of this product.
Contents 1 1.1 1.2 1.3 1.4 2 Introduction 6 The AVM ISDN-Controller C4 . . . . . . . . . . . . . . . . . . . . . . . . . . 6 The Driver Software for the AVM ISDN-Controller C4. . . . . . . 7 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Hardware Installation 10 2.1 2.2 Installation Procedures for the Various Operating Systems 10 Installing the ISDN-Controller C4 in the PC . .
6.5 6.6 7 7.1 7.2 7.3 8 8.1 8.2 9 9.1 9.2 4 CAPI SoftFax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 CAPI SoftModem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Technical Summary 34 Connector Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . 34 The AVM ISDN-Controller C4 on Point-to-Point ISDN Lines . 34 Technical Specifications and Features . . . . . . . . . . . . . . . . . 35 Troubleshooting 37 General Malfunctions . .
Typographical Conventions The following typographical conventions and symbols are used in this manual to make it more readable and to emphasize important information: Highlighting The following table presents a short overview of the highlighting conventions used in this manaul. Híghlighting Function Example quotation marks keys, buttons, program icons, settings pages, menus, commands “Start / Programs” or “Enter” capital letters paths and files within floating text C4\ENGLISH or CAPIPORT.
Introduction 1 Introduction The AVM ISDN-Controller C4 is the ideal solution for all those who need more than one ISDN BRI line. Equipped with a high-performance CPU and on-board memory, the C4 can be used for all kinds of communication tasks. All commonly used digital communication protocols are provided. Analog connections are also supported at up to 14.4 kbit/s. Incoming or outgoing telefax connections can be processed over all eight channels simultaneously.
The Driver Software for the AVM ISDN-Controller C4 The ISDN-Controller C4’s S0 interfaces 1.2 The Driver Software for the AVM ISDN-Controller C4 The ISDN-Controller’s driver software controls the communication processes and the data transfer. The software for the C4’s on-board CPU is downloaded to the ISDN-Controller card from the PC’s hard disk.
System Requirements of data, fax and voice communication services. The ISDNController C4 thus can be used with a wide variety of ISDN applications based on CAPI 2.0. For further information on CAPI 2.0, see the section “The Applications Interface CAPI 2.0” on page 27. Supported Protocols The ISDN-Controller C4’s driver software supports the international D-channel protocol DSS1 (Euro-ISDN) as well as the national protocols 5ESS and NI-1.
Package Contents 1.4 Package Contents The AVM ISDN-Controller C4 package includes: l AVM ISDN-Controller C4 (plug-in adapter for the PCI bus) l Four S0 cables with RJ45 connectors, 6 m l AVM ISDN-Controller C4 manual l CD with all installation files and the AVM ISDN-Tools The CD contains: l Driver software for Windows 2000, Windows NT 4.0, Novell NetWare 4.
Hardware Installation 2 Hardware Installation 2.1 Installation Procedures for the Various Operating Systems The ISDN-Controller C4 hardware is installed in the PC first, before its driver software is installed. The ISDN-Controller C4 can be used in a variety of operating systems. The installation procedure for the driver software is different for each operating system. Please follow the instructions for your operating system in the chapters that follow. 2.
Installing the ISDN-Controller C4 in the PC 4. Screw the back plate of the ISDN-Controller C4 onto the back panel of the PC. 5. Close the computer and plug in the power cords. 6. Connect the ISDN-Controller to your ISDN lines. The S0 cables supplied have an RJ45 plug at each end. Insert one end in your ISDN jack and the other end in the sokket on the back plate of your ISDN-Controller C4. The hardware installation is now complete.
Driver Software Installation in Windows 2000 3 Driver Software Installation in Windows 2000 In Windows 2000, the ISDN-Controller is integrated as a network adapter via the NDIS WAN CAPI Driver and included in the list of network adapters listed in the Device Manager. After installation, the NDIS WAN interface and the CAPI 2.0 interface are available to the entire system; no separate driver installation is required. This means that any CAPI 2.
Configuring the ISDN-Controller C4 6. A message appears reporting that the “Digital Signature” for the Controller C4 was not found. Confirm with “Yes” to continue with installation. 7. The next dialog reports that no digital signature was found for the AVM NDIS WAN CAPI driver, either. Confirm by clicking “Yes” again to continue the installation. 8. Now enter the D-channel protocol to be used and confirm by clicking “Next”. 9. In the “ISDN Multiple Subscriber Number (MSN)” window, enter the MSNs.
Installing Additional ISDN-Controllers 3. Double-click the entry AVM ISDN-Controller C4 to open the “Properties” window. 4. On the “ISDN” page, select the desired D-channel protocol and then click “Configure...” to change the MSNs. 5. On the “S0 Interface” page, set the line type for each S0 interface on the Controller (multi-terminal, PBX extension or permanent connection). 3.
Removing the Controller C4 5. In the next dialog, select the entry “AVM ISDN-Controller C4” and then click “Next”. 6. Confirm the uninstallation by activating the option “Yes, remove this device” and then clicking “Next”. 7. As a final step, click “Finish”. The ISDN-Controller is removed from the system. Only one ISDN-Controller can be removed at a time. If you have installed several controllers and want to remove them all, you must repeat the above procedure several times.
Driver Software Installation in Windows NT 4 Driver Software Installation in Windows NT Specially developed Windows NT driver software is supplied with the AVM ISDN-Controller C4. The applications interface supplied, COMMON-ISDN-API (CAPI) Version 2.0, supports both 16-bit and 32-bit applications (but DOS applications are not supported). This Windows NT driver also can be used with older applications designed for CAPI 1.1.
Installing the Driver Software 4. The installation program’s sign-on message appears. This window contains a button to display the Readme file containing the latest information about the AVM ISDN-Controller C4 and the installation procedure. To proceed with the installation, click “Continue”. To display a Help text on any step in the installation program, press the “F1” key. 5. In the next window, select “New” in the area labelled "To add a Controller". Click “Continue”. 6.
Configuring the ISDN-Controller C4 In the “Start / Programs” menu, you will find a new program group named “AVM”. This group contains the icons “C4 Load”, “C4 Unload”, “C4 Setup”, “C4 Test”, “C4 Readme” and “AVM Internet Home Page.” The last is a link to AVM’s WWW server. By default, the ISDN-Controller is loaded automatically each time Windows NT 4.0 is started.
Removing the Driver Software 2. Double-click the “Add/Remove Programs” icon. 3. The “AVM ISDN-Controller C4” appears in the list of installed programs. Select this entry. 4. Click the “Add/Remove” button. The uninstallation program starts. 5. First select the ISDN-Controller that you want to remove and click “Continue” . 6. Now the program indicates which folder contains the driver software for the selected ISDN-Controller. Confirm once more by clicking “Continue” . 7.
Driver Software Installation in Novell NetWare 5 Driver Software Installation in Novell NetWare Two different drivers are provided for installation in Novell NetWare 4.11 or higher: a stand-alone CAPI and a version for Novell CAPI Manager. If you would like to use Novell’s CAPI Manager, make sure that CAPI Manager is installed before beginning installation of the AVM ISDN-Controller C4. Also be sure to observe the differences in the installation, configuration and removal procedures for the two drivers.
Installing the Driver Software 5.2 Installing the Driver Software The only difference between the installation procedures for the stand-alone CAPI and the version for CAPI Manager is the path that must be entered to locate the installation files. To install the driver software, perform the following steps: 1. Insert the installation CD in the CD-ROM drive. 2. Enter the following command at the system console: nwconfig Confirm by pressing “Enter”.
Configuring the ISDN-Controller C4 Press “Esc” to close the display and confirm by selecting “Yes”. 9. Press “Esc” until the “Configuration Options” menu is in the foreground again. 10. Select “Exit” to close the configuration program. Once the ISDN-Controller C4 has been installed, it must be configured before it is ready to operate. Follow the configuration instructions in the following section. 5.
Configuring and Loading the Driver Version for Novell CAPI Manager 4. Move the cursor to the entry you want to change and press “Enter”. 5. Select the new value for the given parameter and confirm by pressing “Enter”. 6. Repeat steps 4 and 5 until all the settings are correct. 7. Close the configuration program by pressing the “Esc” key twice. 8. When prompted to confirm that you want to save the new settings, select “Yes”.
Installing Additional ISDN-Controllers 5. In the “Board Name” input box, enter a name for the new ISDN-Controller C4. 6. In the “WHSMCAPI Board Configuration” dialog you may now configure the ISDN-Controller C4. Select the entry “Select to View” and press “Enter”. 7. Answer “Yes” to the question about automatic loading. 8. In the next dialog, select the ISDN-Controller “AVMC4” and press “Enter”. 9.
Removing the Driver Software Each subsequent ISDN-Controller C4 must be configured with the same driver version as the first ISDN-Controller C4 installed (Stand-Alone CAPI or CAPI for Novell CAPI Manager). Configure the new ISDN-Controller as described in the section “Configuration for Stand-Alone CAPI” on page 22, or “Configuring and Loading the Driver Version for Novell CAPI Manager” on page 23. Active AVM ISDN-Controllers for the ISA and PCI buses may also be combined in one computer.
Removing the Driver Software Removing all ISDN-Controllers To remove all the installed ISDN-Controllers at once, proceed as follows: 1. First remove all the ISDN-Controller cards from the PC. 2. Restart the server and enter the following command at the system console: nwconfig Confirm by pressing “Enter”. 3. The “Configuration Options” menu appears. Select the item “Product Options” and press “Enter”. 4. The menu “Other Installation Actions” is displayed.
AVM System Architecture 6 AVM System Architecture This chapter provides information about the ISDN applications interface CAPI 2.0, about the IDM architecture, the AVM system drivers included with the ISDN-Controller C4, and about special CAPI features of the AVM ISDN-Controller C4. 6.1 The Applications Interface CAPI 2.0 Upon successful installation of the AVM ISDN-Controller C4, the ISDN interface CAPI 2.0 is available in the system. This allows applications to use all the features of ISDN.
Features of CAPI pendence from specific manufacturers and thus a high level of investment security; a wide variety of compatible applications for all kinds of operating systems and ISDN protocols, etc. ISDN (the Integrated Services Digital Network) is becoming attractive for more and more telecommunications users since it affords fast and reliable transfer of information in many different forms. Over eleven years of experience in the growing ISDN market have gone into CAPI 2.0.
IDM Architecture l A message-passing mechanism tailored to specific operating systems for optimum integration into the operating system l An asynchronous, event-driven mechanism for high throughput 6.2 IDM Architecture The ISDN Driver Model (IDM) shows how ISDN is integrated in Microsoft operating systems or in any other standard operating system. SF X FJ 7U OF UO P$ ) ISDN Application HO JY B' BU B% N P$ MJ B .
The AVM System Drivers This architecture permits the simultaneous use of CAPI, modem and networking applications over ISDN. Most importantly, it also permits the definition and implementation of new, extended capabilities. Examples to date include the incorporation of V.42bis data compression and Group 3 Fax. 6.3 The AVM System Drivers AVM provides two communication models for Windows, equipped with similar capabilities: the AVM ISDN CAPI Port Driver and the AVM NDIS WAN CAPI Driver.
AVM ISDN CAPI Port Driver AVM ISDN CAPI Port Driver The AVM ISDN CAPI Port Driver allows your application to use the AVM ISDN-Controller C4 in Windows as if it were a modem. The AVM CAPI Port Driver makes it possible for even programs designed for analog modems to communicate over the ISDN interface. This means that the various communication functions of Windows can be used with the AVM ISDNController C4. The AVM ISDN CAPI Port Driver provides a number of virtual modems in the Windows system.
AVM ISDN TAPI Services for CAPI AVM ISDN TAPI Services for CAPI The AVM ISDN TAPI Services for CAPI are universal drivers for the use of TAPI applications in Windows with AVM ISDNControllers. TAPI (Telephony Application Programming Interface) is a software interface defined by Microsoft to permit the control of telephony equipment by Windows applications. The AVM ISDN TAPI Services for CAPI can be used to initiate telephone calls or to control voice mail systems.
CAPI SoftFax 6.5 CAPI SoftFax The CAPI SoftFax feature allows the ISDN-Controller C4 to send and receive faxes on all eight channels simultaneously at a rate of up to 14.4 kbit/s. The ISDN-Controller C4 acts as a standard Group 3 fax device. The following fax protocols are supported: l V.17 (14.4 kbit/s) l G3 Annex F (14.4 kbit/s) l G3 Annex A (color fax) 6.6 CAPI SoftModem The CAPI SoftModem feature permits connections to systems that are connected to the telephone network by an analog modem.
Technical Summary 7 Technical Summary This chapter contains a summary of the ISDN-Controller C4’s features and technical specifications. 7.1 Connector Pin Assignments The ISDN-Controller C4 is connected to the ISDN S0 interface by an RJ45 plug. The following table shows the pin assignments of this connector. Pin assignments, RJ45 connector for ISDN S0 RJ-45 Function 12- 5 (b1) transmit - 4 (a1) transmit - 3 (a2) receive - 6 (b2) receive 78- 7.
Technical Specifications and Features l Configure the ISDN-Controller C4 for operation on pointto-point lines. See the section on “Configuring the ISDN-Controller C4” in the installation chapter for your operating system. l Your CAPI application (fax server, etc.) also must support operation on point-to-point lines. l The CAPI application also must be configured to interpret the DDI (direct dial-in) ISDN numbers correctly. Consult the documentation accompanying your application software. 7.
Technical Specifications and Features l CAPI SoftModem for analog modem connections at 1200/75, 2400, 4800, 9600 and 14400 bit/s l Digital protocols: X.75, HDLC transparent, bit-transparent, X.25, ISO 8208 (X.25 DTE-DTE), X.31 Cases A and B, T.70, T.90, Mobile ISDN (ISO 3309), V.110, V.120, DTMF recognition l Analog protocols: Group 3 fax (T.30, V.17, V.29, V.27ter), Group 3 fax Annex A (Error Correction Mode) and Group 3 fax Annex F (14.
Troubleshooting 8 Troubleshooting This chapter describes general malfunctions and specific error messages, and suggests remedies. The error messages are grouped according to the operating platforms in which the AVM ISDN-Controller C4 can be installed. 8.1 General Malfunctions The AVM ISDN-Controller is not detected or not initialized.
General Malfunctions l If your ISDN-Controller C4 is connected to a PBX extension, have you included the outside dialing prefix (usually ‘0’) in configuring your application software? l Are all the pertinent services for data connections available and enabled in your PBX? Problems arise during ISDN-Controller operation: If problems occur regularly during operation, run the program “C4 Test”, which is found in the “AVM” program group (Windows NT 4.0) or in the installation folder of the driver software.
Error Messages 8.2 Error Messages Error Messages in Windows 2000 Upgrade from Windows NT 4.0 to Windows 2000 Before you switch your computer over from Windows NT 4.0 to Windows 2000, both the hardware and the software of the Once the computer has been updated, the ISDN-Controller hardware and software are re-installed and configured as described below. All other instances of errors and problems Please refer to the Microsoft Windows 2000 documentation.
Error Messages in Novell NetWare Error Messages in Novell NetWare Error Message on loading the ISDN-Controller: “Installation Error. Interrupt not available.” Possible cause: There are no IRQs (interrupts) available to the PCI bus. Remedy: Run your BIOS setup (see the PC or mainboard manual) and allocate at least one free IRQ for use by PCI adapters. Example (Award BIOS): In the BIOS main menu, select “PnP/PCI Configuration”, then set “IRQ x assigned to: PCI/ISA PnP”.
Error Messages in Novell NetWare Error Messages: “Deinstallation error, wrong CAPI driver loaded.” “Installation error, wrong CAPI driver loaded.” “Installation error, ISDN-Controller-xx unknown keyword .” “Installation error, ISDN-Controller-xx value too long.” “Installation error, ISDN-Controller-xx illegal value.” Possible cause: You have replaced some files in the ISDNController driver installation directory (on obtaining new drivers from the AVM Data Call Center, for example).
Technical Support from AVM 9 Technical Support from AVM AVM provides numerous sources of information to assist you in your day-to-day work with the ISDN-Controller C4. New drivers and software updates for your AVM ISDN-Controller C4 are available for downloading free of charge from AVM’s Internet site or the AVM Data Call Center. If you are not able to resolve a problem using these resources, AVM Support is available to assist you. 9.
AVM Support l Click “Service” to consult the “FAQs”: the answers to Frequently Asked Questions about AVM products. Here you will find solutions for specific situations. l Under “Service” you will also find the latest driver software to download for the AVM ISDN-Controller C4. The AVM Data Call Center (ADC) is a direct ISDN file transfer server that also provides all the programs and drivers found on AVM's Internet site.
Support by Fax l What is the version number of the driver you are using? You can find this information in the Readme file in the “AVM” program group. l Is your ISDN-Controller connected directly to the ISDN NT, or to a PBX extension line? l What operating system is running on the computer in which you have installed the AVM ISDN-Controller? l Please specify the exact text of all error messages you encountered.
Index A E AVM Data Call Center (ADC) 43 AVM ISDN CAPI Port Driver 31 AVM ISDN TAPI Services for CAPI 32 AVM NDIS WAN CAPI Driver 31 AVM Support 42 AVM System Drivers 27 Error messages Novell NetWare 40 Windows 2000 39 Windows NT 4.0 39 C Fax protocols 33 Features of the Controller C4 CAPI Applications interface 27 for Novell CAPI Manager 21 Stand-alone CAPI 21 CAPI SoftCompression X75/V42bis 32 CAPI SoftFax 33 CAPI SoftModem 33 Configuring the Controller C4 Novell NetWare 5.
S S0 interfaces Default configuration 13, 16 S0 lines Installation, Configuration 6 Support by e-mail 43 Support by fax 43 Support from AVM 42 T Technical Specifications U Updates 46 42 Controller C4 – Index 35
Declaration of CE Conformity The manufacturer AVM GmbH Address Alt-Moabit 95 D-10559 Berlin herewith declares that the product Type ISDN-Controller Product C4 complies with the following directives: l 1999/5/EEC R&TTE Directive: Radio equipment and telecommunications terminal equipment l 89/336/EEC EMC Directive: Electromagnetic Compatibility l 73/23/EEC Low Voltage Directive: Electrical equipment designed for use within certain voltage limits The following norms were consulted to assess confo
