Operation Manual

Error messages in Windows 3.x
98 Controller B1 v3.0 – 16 Troubleshooting
Error message: “Passive and active controllers cannot be
installed simultaneously.”
Possible cause: You tried to install a passive ISDN-Controller
(such as the A1) in a system which already has an active AVM
ISDN-Controller B1 v3.0 installed.
Remedy: You may install up to four active AVM-ISDN Control-
lers in one PC. Active and passive ISDN-Controllers cannot be
used together in the same system, however.
Error message: “Hardware recognition is complete. No new
hardware components were found.”
Possible cause: During the installation of the AVM ISDN-Con-
troller B1 v3.0, the “Automatic Recognition” of new hardware
was activated in the Add New Hardware Wizard.
Remedy: Start the Add New Hardware Wizard again and an-
swer the question “Search for the new hardware?” with
“No”. Confirm by clicking “Next”. See the installation chap-
ter for the corresponding operating system.
Error messages in Windows 3.x
Error message: “Controller-xx with I/O address <xxx> could
not be found”
Possible cause: The position of the jumper that sets the I/O
address on the ISDN-Controller does not correspond to the
entry in the “B1 Setup” program, the I/O address is used by
another hardware device (such as a network adapter), or the
hardware is not installed.
Remedy: Check which I/O address is available in your com-
puter and set the jumper on the ISDN-Controller accordingly
(see the section “Setting the I/O Address” on page 14). Then
enter the new I/O address in the driver software by starting
the “B1 Setup” program from the “AVM” program group. Win-
dows must be restarted for these settings to take effect.
HB_B1V30.book Seite 98 Mittwoch, 7. Februar 2001 3:19 15