Operation Manual

45
5 Troubleshooting – Error Messages
Error message: “The configured interrupt cannot be used”.
Possible error source: The AVM ISDN-Controller A1
and another hardware component (e.g. a sound card) are
set to the same IRQ value.
Solution: Check which interrupts (IRQs) are available in
your computer using the MSD.EXE program (Windows
directory). Then start the A1 Setup program from the
“AVM” program group and define another interrupt for the
Controller. Windows must be restarted for these changes
to take effect.
Error message: “Missing or wrong entry in SYSTEM.INI:
invalid I/O address”.
Possible error source: The I/O address entry in the
SYSTEM.INI file is incorrect or missing.
Solution: Start the A1 Setup program from the “AVM”
program group and enter a valid I/O address. Windows
must be restarted for these changes to take effect.
Error message: “Missing or wrong entry in SYSTEM.INI:
invalid interrupt number”.
Possible error source: The interrupt entry in the
SYSTEM.INI file is incorrect or missing.
Solution: Start the A1 Setup program from the “AVM”
program group and enter a valid interrupt. Windows must
be restarted for these changes to take effect.
Error message: “Error while initializing hardware”.
Possible error source: The AVM ISDN-Controller A1
driver files are damaged or the hardware is defective.
Solution: Perform the SETUP.EXE program from the
installation CD again. In order to load the Controller,
Windows must be restarted. If the error message
persists, contact AVM.