Operation Manual

Error Messages in Windows NT
Controller A1 PCMCIA – 10 Troubleshooting 51
Error message: “CAPI.DLL, CAPI20.DLL or CAPI2032.DLL not
found.”
Possible cause: The DLL files have been renamed or removed
from the WINDOWS\SYSTEM directory.
Solution: Perform a complete new installation of the AVM
ISDN-Controller A1 PCMCIA to replace the missing files.
Error message: “Incorrect CAPI driver loaded.”
Possible cause: The PC tried to use a non-AVM CAPI with the
AVM ISDN-Controller A1 PCMCIA.
Solution: Repeat the driver software installation for the AVM
ISDN-Controller A1 PCMCIA.
Error message: “Active and passive controllers cannot be
operated simultaneously.”
Possible cause: You attempted to install another passive or
an active controller (e.g. B1 PCMCIA) in the same system as
your (passive) AVM ISDN-Controller A1 PCMCIA.
Solution: Simultaneous operation of multiple passive ISDN-
Controllers or simultaneous operation of active and passive
ISDN-Controllers is not possible.
Error Messages in Windows NT
Error message: “Controller-xx with I/O address <xxx> not
found.”
Solution: Insert the controller A1 PCMCIA into the PCMCIA
slot and restart your computer.
Error message: “Error during installation. Interrupt <xx>
cannot be used.”
Possible cause: The AVM ISDN-Controller A1 PCMCIA and an-
other hardware component (e.g. sound card) are configured
to the same interrupt.
Solution: Check which interrupts are available in your com-
puter, using the “Windows NT Diagnostics” program
(IRQ/Port Status). Then start the “A1 PCMCIA Setup” program
a1pcm_e.book Seite 51 Mittwoch, 18. Juli 2001 11:22 11