Operation Manual

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High-Performance ISDN by . . .

Cyan Magenta Yellow Black

05.99/1.000/R&P

AVM ISDN-CONTROLLER

PCMCIA

This manual is printed on chlorine-free paper and is therefore completely recyclable.

Manual

Summary of content (57 pages)

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∏ Cyan Magenta Yellow Black AVM ISDN-CONTROLLER M a n u a High-Performance ISDN by . . .
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a1pcm_e.book Seite 2 Mittwoch, 18. Juli 2001 11:22 11 AVM ISDN-Controller A1 PCMCIA This manual and the software it describes are protected by copyright. The manual and software as presented are the object of a license agreement and may be used only in accordance with the license conditions. The licensee bears all risk in regard to hazards and impairments of quality which may arise in connection with the use of this product.
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a1pcm_e.book Seite 3 Mittwoch, 18. Juli 2001 11:22 11 Contents 1 1.1 1.2 1.3 1.4 Introduction 6 The AVM ISDN-Controller A1 PCMCIA . . . . . . . . . . . . . . . . . . . 7 Driver Software for the AVM ISDN-Controller A1 PCMCIA . . . 8 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 2 Hardware Installation 12 3 Installing the Driver Software in Windows 2000 13 3.1 3.2 3.3 4 4.1 4.
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a1pcm_e.book Seite 4 Mittwoch, 18. Juli 2001 11:22 11 7 7.1 7.2 7.3 7.4 7.5 8 8.1 8.2 8.3 8.4 8.5 8.6 9 31 Installing the Driver Software . . . . . . . . . . . . . . . . . . . . . . . . 31 Starting Controller A1 PCMCIA Operation . . . . . . . . . . . . . . . 33 Card and Socket Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Changing the Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Uninstalling the Controller A1 PCMCIA . . . . . . . . . . . . . . . . .
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a1pcm_e.book Seite 5 Mittwoch, 18. Juli 2001 11:22 11 Typographical Conventions The following conventions and symbols are used: Highlighting The following table presents a short overview of the highlighting conventions used in this manaul. Híghlighting Function Example quotation marks keys, buttons, program icons, settings pages, menus, commands “Start / Programs” or “Enter” capital letters paths and files within floating text DOCS\ALICE.PDF or CAPIPORT.
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a1pcm_e.book Seite 6 Mittwoch, 18. Juli 2001 11:22 11 Introduction 1 Introduction Modern telecommunication no longer simply means telephoning. Surfing the Internet with a computer, using the resources of the company’s network by means of remote access, sending faxes, communicating with employees working outside the office via e-mail – electronic communication is opening up more and more interesting possibilities around the world.
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a1pcm_e.book Seite 7 Mittwoch, 18. Juli 2001 11:22 11 The AVM ISDN-Controller A1 PCMCIA 1.1 The AVM ISDN-Controller A1 PCMCIA The AVM ISDN-Controller A1 PCMCIA creates the connection between your PC and the ISDN network. The controller’s S0interface connects to the ISDN basic rate interface. The cable to connect the controller to ISDN is included in the scope of supply. The Controller A1 PCMCIA is a passive ISDN-Controller which means that the controller does not contain a processor.
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a1pcm_e.book Seite 8 Mittwoch, 18. Juli 2001 11:22 11 Driver Software for the AVM ISDN-Controller A1 PCMCIA The following illustration shows a sample installation of the AVM ISDN-Controller A1 PCMCIA between ISDN and a laptop. $90 ,6'1 &RQWUROOHU $ 3&0&,$ 7UDJEDUHU 5HFKQHU 7UHLEHU 6RIWZDUH Laptop with AVM ISDN-Controller A1 PCMCIA 1.2 Driver Software for the AVM ISDNController A1 PCMCIA The driver software controls the signaling processes and data transmission.
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a1pcm_e.book Seite 9 Mittwoch, 18. Juli 2001 11:22 11 CAPI The drivers for the D-channel protocols DSS1 and 1TR6 used in Germany are provided as standard. The drivers for the other protocols can be installed from the respective folders on the installation CD-ROM. Protocols supported by the driver software on the B-channels include the common data communication protocols X.75, HDLC transparent, Fax G3 and others.
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a1pcm_e.book Seite 10 Mittwoch, 18. Juli 2001 11:22 11 System Requirements 1.3 System Requirements The following hardware and software requirements must be satisfied if the AVM ISDN-Controller A1 PCMCIA is to be used: l Computer with PCMCIA slot, type II or III l Operating system: Windows 2000, Windows 98, Windows 95, Windows NT or Windows 3.x l CD-ROM drive for installing the driver software 1.
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a1pcm_e.book Seite 11 Mittwoch, 18. Juli 2001 11:22 11 Package Contents Only use the controller A1 PCMCIA with the AVM ISDN cable included with delivery. Older ISDN cables or other types of cable can cause malfunctions. Other CAPI-based applications, e.g. FRITZ! or programs of other manufacturers, can be purchased from your local computer dealer.
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a1pcm_e.book Seite 12 Mittwoch, 18. Juli 2001 11:22 11 Hardware Installation 2 Hardware Installation Connecting the controller A1 PCMCIA with your PC and the ISDN network is quite simple: 1. Take out the ISDN cable provided. Plug the connector (marked with a small blue arrow) into the socket on the PCMCIA card. 2. Connect the other end of the ISDN cable to the ISDN socket.
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a1pcm_e.book Seite 13 Mittwoch, 18. Juli 2001 11:22 11 Installing the Driver Software in Windows 2000 3 Installing the Driver Software in Windows 2000 In Microsoft Windows 2000, you install the AVM ISDN-Controller A1 PCMCIA using the drivers delivered with the operating system. These drivers are AVM drivers which have been developed in accordance with the Microsoft Windows Driver Model (WDM).
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a1pcm_e.book Seite 14 Mittwoch, 18. Juli 2001 11:22 11 Installing the Driver Software The Hardware Wizard recognizes the AVM ISDN-Controller FRITZ!Card PCMCIA as a new Play and Plug device to be installed and automatically installs the driver software. The controller A1 PCMCIA driver software is based on that of the AVM ISDN-Controller FRITZ!Card PCMCIA. This explains why the Add/Remove Hardware Wizard recognizes and installs the ISDN-Controller as a FRITZ!Card. 2.
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a1pcm_e.book Seite 15 Mittwoch, 18. Juli 2001 11:22 11 Changing the Settings 3.2 Changing the Settings Once installation is completed, you can make changes to the ISDN-Controller D-channel protocol and the multiple call numbers. To do this, proceed as follows: 1. Proceed through “Start / Settings / Control Panel / System / ‘Hardware‘ page” and click the corresponding buttong to open the Device Manager. 2. Click on the “+” in front of the “Network adapters” entry. 3.
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a1pcm_e.book Seite 16 Mittwoch, 18. Juli 2001 11:22 11 Uninstalling the Controller A1 PCMCIA 3.3 Uninstalling the Controller A1 PCMCIA To uninstall the AVM ISDN-Controller A1 PCMCIA from Windows 2000, proceed as follows: 1. Use “Start / Settings / Control Panel / Add/Remove Hardware” to start the Add/Remove Hardware Wizard. To start the uninstallation process, click “Next”. 2. Select the “Uninstall/Unplug a device” option and click “Next”. 3. Then select “Uninstall a device” and confirm with “Next”.
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a1pcm_e.book Seite 17 Mittwoch, 18. Juli 2001 11:22 11 Installing the Driver Software in Windows 98 4 Installing the Driver Software in Windows 98 Specially developed driver software is supplied for use in Microsoft Windows 98. The driver architecture complies with the Microsoft Win 32 Driver Model (WDM). The true 32-bit device driver (WDM) provides full support for all Microsoft Windows 98 features. The CAPI 2.
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a1pcm_e.book Seite 18 Mittwoch, 18. Juli 2001 11:22 11 Installing the Driver Software 3. Insert the AVM ISDN-Controller A1 PCMCIA in the PCMCIA slot. 4. The “Add New Hardware Wizard” window appears. You are asked to install a new device driver. Click on “Next”. 5. Highlight the “Search for the best driver for your device (Recommended)” option and confirm by clicking“Next”. 6.
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a1pcm_e.book Seite 19 Mittwoch, 18. Juli 2001 11:22 11 Installing the Driver Software US only: The next dialog asks you to enter your first complete ISDN directory number (area code plus telephone number) in the first input field. In the second field, enter your first complete SPID. In the following dialog box, enter your second complete ISDN directory number and your second SPID.
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a1pcm_e.book Seite 20 Mittwoch, 18. Juli 2001 11:22 11 Starting Controller A1 PCMCIA Operation 4.3 Starting Controller A1 PCMCIA Operation Loading the Driver Software If the AVM ISDN-Controller A1 PCMCIA is inserted in the slot, the driver software for the controller is loaded automatically when Windows 98 is started. It is unloaded automatically when Windows 98 is closed. Automatic loading occurs before programs in the “Startup” program group are started.
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a1pcm_e.book Seite 21 Mittwoch, 18. Juli 2001 11:22 11 Uninstalling the Controller A1 PCMCIA For more information on CAPI SoftCompression, see the chapter “CAPI SoftCompression X75/V42bis” on page 43. 4.5 Uninstalling the Controller A1 PCMCIA To uninstall the Controller A1 PCMCIA driver software from Windows 98, proceed as follows: 1. Open the Windows 98 Control Panel (via “Start / Settings”). 2. Double-click on the “Add/Remove Programs” symbol. 3.
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a1pcm_e.book Seite 22 Mittwoch, 18. Juli 2001 11:22 11 Installing the Driver Software in Windows 95 5 Installing the Driver Software in Windows 95 Specially developed driver software is supplied for use in Windows 95. This true 32-bit device driver (VxD) provides full support for all features of Microsoft Windows 95. The COMMON-ISDN-API (CAPI) 2.0 provided supports both Windows applications and at the same time applications in DOS boxes.
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a1pcm_e.book Seite 23 Mittwoch, 18. Juli 2001 11:22 11 Installing the Driver Software 3. The Windows 95 Update Device Driver Wizard announces that an AVM ISDN-Controller is being installed. A window appears recommending that you have Windows search for an updated driver. Click “Next”. 4. The next window announces that no drivers were found. Insert the installation CD into your CD-ROM drive. Click the “Other Locations” button. 5.
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a1pcm_e.book Seite 24 Mittwoch, 18. Juli 2001 11:22 11 Installing the Driver Software 2. In the next window, specify the folder in which the AVM ISDN-Controller A1 PCMCIA driver software is to be installed and click “Continue”. 3. In the next window, specify the D-channel protocol used by your ISDN line. Select the appropriate protocol type and click “Continue”. The setup program now copies all driver files to the specified folder.
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a1pcm_e.book Seite 25 Mittwoch, 18. Juli 2001 11:22 11 Starting Controller A1 PCMCIA Operation select “Yes” in the message window. The program A1 PCMCIA SPID Tool is opened. Enter the desired changes and restart Windows. 5.3 Starting Controller A1 PCMCIA Operation Loading the Driver Software If the AVM ISDN-Controller A1 PCMCIA is inserted into the slot, the controller driver software is loaded automatically when Windows 95 is started and unloaded automatically when Windows 95 is closed.
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a1pcm_e.book Seite 26 Mittwoch, 18. Juli 2001 11:22 11 Uninstalling the Controller A1 PCMCIA l activating automatic data compression (CAPI SoftCompression X75/V42bis) From the “AVM” program group, call up the “A1 PCMCIA Setup” program and follow the instructions provided. For more information on CAPI SoftCompression, see the chapter “CAPI SoftCompression X75/V42bis” on page 43. 5.
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a1pcm_e.book Seite 27 Mittwoch, 18. Juli 2001 11:22 11 Installing the Driver Software in Windows NT 6 Installing the Driver Software in Windows NT Specially developed driver software is provided for use in Microsoft Windows NT. The COMMON-ISDN-API (CAPI) 2.0 provided supports both 16-bit and 32-bit applications. Applications in DOS boxes are not supported. However, with this CAPI driver you can also use existing applications based on CAPI 1.1.
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a1pcm_e.book Seite 28 Mittwoch, 18. Juli 2001 11:22 11 Installing the Driver Software 4. The setup program’s sign-on screen appears. Click “Continue”. Press the “F1” button to display a Help text on any given installation step. 5. In the next window, specify the folder in which the AVM ISDN-Controller A1 PCMCIA driver software is to be installed and click “Continue”. 6. In the next window, select the interrupt and the I/O address which the controller is to use.
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a1pcm_e.book Seite 29 Mittwoch, 18. Juli 2001 11:22 11 Starting Controller A1 PCMCIA Operation The new “AVM” program group is now created in the “Start / Programs” menu. The program group contains the “A1 PCMCIA Readme”, “A1 PCMCIA Setup”, “A1 PCMCIA Test” and “AVM Internet Homepage” programs (a link to the AVM's Internet site). US only: In addition to the above files, your AVM program folder also contains the program A1 PCMCIA SPID Tool.
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a1pcm_e.book Seite 30 Mittwoch, 18. Juli 2001 11:22 11 Changing the Settings 6.3 Changing the Settings Once installation is complete, you can make the following changes to the Controller A1 PCMCIA settings: l D-channel protocol (DSS1,1TR6, ESS5, NI1) l I/O address l interrupt l activating automatic data compression (CAPI SoftCompression X75/V42bis) From the “AVM” program group, call up the “A1 PCMCIA Setup” program and follow the instructions provided.
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a1pcm_e.book Seite 31 Mittwoch, 18. Juli 2001 11:22 11 Installing the Driver Software in Windows 3.x 7 Installing the Driver Software in Windows 3.x Specially developed driver software is provided for use in Microsoft Windows 3.x. This 32-bit device driver (VxD) exploits the potential of Windows’ “Protected Mode”. The CAPI provided supports both Windows applications and applications and DOS boxes running at the same time. You do not need to load a DOS-based CAPI before starting Windows.
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a1pcm_e.book Seite 32 Mittwoch, 18. Juli 2001 11:22 11 Installing the Driver Software 4. Start installation by clicking “OK”. 5. The message “Initialize Setup...” appears. After initialization, the setup program's sign-on screen appears. Click “Continue”. Installation can be aborted at any time by clicking the “Exit” button. 6. Specify the directory in which the driver software is to be installed and click on “Continue”. 7.
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a1pcm_e.book Seite 33 Mittwoch, 18. Juli 2001 11:22 11 Starting Controller A1 PCMCIA Operation 7.2 Starting Controller A1 PCMCIA Operation Insert the ISDN-Controller into the computer’s PCMCIA slot before starting the computer! This must be done so that the driver software can be loaded correctly. Insert the controller A1 PCMCIA into the PCMCIA slot and start your computer. The AVM ISDN-Controller A1 PCMCIA driver software is loaded automatically when Windows 3.
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a1pcm_e.book Seite 34 Mittwoch, 18. Juli 2001 11:22 11 Card and Socket Services 7.3 Card and Socket Services Purpose and Functions Laptops with a PCMCIA slot generally are delivered with card and socket services included. Since the PCMCIA slot functions as a hardware extension of the computer, card and socket services are necessary to integrate the PC card into the computer’s structure and information processing.
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a1pcm_e.book Seite 35 Mittwoch, 18. Juli 2001 11:22 11 Operating the Controller A1 PCMCIA without Card and Socket Services Operating systems today always include their own card and socket services. Only use these services to avoid the necessity of installing card and socket services from other manufacturers. If no card and socket services are installed on your laptop, contact the manufacturer of your computer and request their delivery.
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a1pcm_e.book Seite 36 Mittwoch, 18. Juli 2001 11:22 11 Changing the Settings 7.4 Changing the Settings After installation is concluded, you can make changes to the controller A1 PCMCIA settings. Changing the Interrupt Use the “A1 PCMCIA Setup” program from the “AVM” program group to change the controller's interrupt. Then restart your computer to implement any changes made here.
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a1pcm_e.book Seite 37 Mittwoch, 18. Juli 2001 11:22 11 The AVM System Architecture 8 The AVM System Architecture This chapter will provide you with information about the CAPI 2.0 ISDN interface, the IDM architecture, the AVM system driver supplied and special CAPI features of the AVM ISDNController A1 PCMCIA. 8.1 The Applications Interface CAPI 2.0 Once the AVM ISDN-Controller A1 PCMCIA has been installed, the CAPI 2.0 ISDN interface is available in the computer. All ISDN features can therefore be used.
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a1pcm_e.book Seite 38 Mittwoch, 18. Juli 2001 11:22 11 Benefits of CAPI Benefits of CAPI CAPI has involved into an internationally recognized standard. Key in this development have been the numerous advantages offered by this uniform interface: independence from specific manufacturers and therefore high investment security, a wide range of compatible applications for all kinds of operating systems and ISDN protocols, etc.
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a1pcm_e.book Seite 39 Mittwoch, 18. Juli 2001 11:22 11 Features of CAPI Features of CAPI CAPI offers a number of important features: l Support for basic call functions such as call set-up and clear-down.
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a1pcm_e.book Seite 40 Mittwoch, 18. Juli 2001 11:22 11 IDM Architecture 8.2 IDM Architecture The ISDN Driver Model (ISDN Driver Model – IDM) illustrated below, integrates ISDN into the Microsoft family of operating systems. r e w e i V t n e t n o C 0 2 3 . H l i a ISDN Application g n i x a F a t a D m o C Microsoft Application M E / s e c i v r e S e n i l n O NDIS CAPIPort TAPI NDIS/ WAN TAPI Services A P P L I C A T I O N CAPI 2.0 Data Channel: X.75, HDLC transparent, V.110, V.
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a1pcm_e.book Seite 41 Mittwoch, 18. Juli 2001 11:22 11 The AVM System Driver 8.3 The AVM System Driver AVM provides two system drivers for Windows, with similar functions: the AVM ISDN CAPI port driver and AVM NDIS WAN CAPI driver. Both drivers are activated by the Dial-Up Network but use different mechanisms and interfaces and/or protocols in the operating system. The same rates of transfer are attained for data communication with both drivers.
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a1pcm_e.book Seite 42 Mittwoch, 18. Juli 2001 11:22 11 AVM NDIS WAN CAPI Driver tual modems to establish connections with the Internet and mailboxes or to create RAS links (Remote Access Service) with other PCs via ISDN. AVM NDIS WAN CAPI Driver The AVM NDIS WAN CAPI driver for Windows makes RAS usage and dialing into Internet providers via ISDN possible. NDIS (Network Device Interface Specification) is a standard for connecting network adapters (hardware) to network protocols (software).
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a1pcm_e.book Seite 43 Mittwoch, 18. Juli 2001 11:22 11 CAPI SoftCompression X75/V42bis 8.4 CAPI SoftCompression X75/V42bis The CAPI SoftCompression X75/V42bis is a feature of the controller’s A1 PCMCIA driver software. Data compression for X.75 connections in accordance with V.42bis significantly reduces connection times and costs by increasing transmission rates. When the driver software is installed, CAPI SoftCompression X75/V42bis is available by default. CAPI applications which support the V.
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a1pcm_e.book Seite 44 Mittwoch, 18. Juli 2001 11:22 11 CAPI SoftFax 8.5 CAPI SoftFax The CAPI SoftFax allows faxes to be simultaneously sent and received on two B-channels at up to 14,400 bit/s. The controller A1 PCMCIA signals like a Group 3 fax machine. The following fax protocols are supported: l V.17 (14,400 bit/s) l G3 Annex A (colored faxes) 8.6 CAPI SoftModem The CAPI SoftModem allows connections to be established to analog remote partners connected to the telephone network by modem.
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a1pcm_e.book Seite 45 Mittwoch, 18. Juli 2001 11:22 11 Technical Data and Features 9 Technical Data and Features This chapter presents the technical data and features of the AVM ISDN-Controller A1 PCMCIA. 9.1 Technical Data l ISDN PCMCIA PC part in Type II form, height 5 mm l Installation of I/O address and interrupt (2-15) per software l Loadable D-channel protocols: DSS1, 1TR6, ESS5, NI1 l Layer 2 B-channel protocols: X.75, HDLC transparent, V.110, V.120 and V.
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a1pcm_e.book Seite 46 Mittwoch, 18. Juli 2001 11:22 11 Features 9.
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a1pcm_e.book Seite 47 Mittwoch, 18. Juli 2001 11:22 11 Troubleshooting 10 Troubleshooting This chapter describes general malfunctions, specific error messages and offers tips on correcting such errors. The error messages are sorted by the various operating systems under which the AVM ISDN-Controller A1 PCMCIA can be run. 10.1 General Malfunctions The AVM ISDN-Controller A1 PCMCIA is not detected or not initialized.
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a1pcm_e.book Seite 48 Mittwoch, 18. Juli 2001 11:22 11 General Malfunctions l Is the network terminator (NT) installed correctly? Some network terminators must be connected to the power supply system.
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a1pcm_e.book Seite 49 Mittwoch, 18. Juli 2001 11:22 11 Error Messages No line charge information is displayed. The AVM ISDN-Controller A1 PCMCIA drivers provide for the display of telephone charges incurred by CAPI-based applications. This feature is only available if the transmission of charge information during a connection has been enabled by your ISDN service provider. This presently has to be undertaken individually for each B-channel (subject to fee). 10.
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a1pcm_e.book Seite 50 Mittwoch, 18. Juli 2001 11:22 11 Error Messages in Windows 98 Error Messages in Windows 98 In Windows 98, no error messages are returned directly by the operating system. Thus error conditions are not visible until an application has been opened. Possible error messages include “CAPI not installed” and “Error 680: no dial tone”, a message from the Windows Dial-Up Network. Possible solution: Check the controller A1 PCMCIA configurations in the Windows 98 Device Manager.
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a1pcm_e.book Seite 51 Mittwoch, 18. Juli 2001 11:22 11 Error Messages in Windows NT Error message: “CAPI.DLL, CAPI20.DLL or CAPI2032.DLL not found.” Possible cause: The DLL files have been renamed or removed from the WINDOWS\SYSTEM directory. Solution: Perform a complete new installation of the AVM ISDN-Controller A1 PCMCIA to replace the missing files. Error message: “Incorrect CAPI driver loaded.” Possible cause: The PC tried to use a non-AVM CAPI with the AVM ISDN-Controller A1 PCMCIA.
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a1pcm_e.book Seite 52 Mittwoch, 18. Juli 2001 11:22 11 Error Messages in Windows 3.x from the “AVM” program group and change the interrupt setting. Windows NT must be restarted to implement the new settings. Error message: “ISDN-Controller PCMCIA not found.” Solution: Check whether the controller A1 PCMCIA was inserted correctly in the PCMCIA slot. If necessary, conduct the controller setup program again. Note the sequence of steps in the installation routine.
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a1pcm_e.book Seite 53 Mittwoch, 18. Juli 2001 11:22 11 Error Messages in Windows 3.x Error message: “Error during installation. Internal error: ISDN driver not loaded.” Possible cause: The driver file A1CBASE.386 has been deleted or the corresponding entry in the SYSTEM.INI file is missing. Solution: Conduct the setup program SETUP.EXE from the installation CD again. Error: The “A1 PCMCIA Test” test program is not executed in Windows.
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a1pcm_e.book Seite 54 Mittwoch, 18. Juli 2001 11:22 11 Technical Assistance from AVM Support 11 Technical Assistance from AVM Support AVM provides you with numerous source of information which you can use during your daily work with the controller A1 PCMCIA. AVM also provides you with free of charge new drivers for your AVM ISDN-Controller A1 PCMCIA and software updates. These can be obtained by the Internet or from the AVM Data Call Center.
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a1pcm_e.book Seite 55 Mittwoch, 18. Juli 2001 11:22 11 Assistance from AVM Support l From “Service”, you can also download the most up-todate drive software for AVM ISDN-Controller A1 PCMCIA. The AVM Data Call Center (ADC) contains all programs and drivers which can also be downloaded from the AVM Internet site. You can call the ADC using FRITZ!data (IDtrans protocol) on: + 49 (0) 30 / 39 98 43 00. 11.
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a1pcm_e.book Seite 56 Mittwoch, 18. Juli 2001 11:22 11 Support by Telephone l Which type of D-channel protocol is used on your ISDN line? l Is your ISDN-Controller connected directly to the ISDN socket of an ISDN line or do you work from an extension (“Private Branch Exchange”)? l In which operating system is the AVM ISDN-Controller A1 PCMCIA installed? l Please note the exact wording of any error messages returned.
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a1pcm_e.book Seite 57 Mittwoch, 18. Juli 2001 11:22 11 Index A I AVM Data Call Center (ADC) 55 AVM ISDN CAPI port driver 41 AVM ISDN TAPI services for CAPI 42 AVM ISDN-Tools 10 AVM NDIS WAN CAPI driver 42 AVM on the Internet 54 AVM Support 54 AVM system driver 41 IDM (ISDN Driver Model) 40 Installing the driver software in Windows 2000 13 Windows 3.