FRITZ!Box_Fon-e.book Seite 2 Donnerstag, 4. November 2004 2:08 14 FRITZ!Box Fon This manual and the software it describes are protected by copyright. The manual and software as presented are the object of a license agreement and may be used only in accordance with the license conditions. The licensee bears all risk in regard to hazards and impairments of quality which may arise in connection with the use of this product.
FRITZ!Box_Fon-e.book Seite 3 Donnerstag, 4. November 2004 2:08 14 Contents 1 1.1 1.2 1.3 1.4 1.5 2 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 3 3.1 3.2 3.3 4 4.1 4.2 4.3 4.4 4.5 4.6 4.7 This Is FRITZ!Box Fon 7 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Operation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 FRITZ!Box Fon LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
FRITZ!Box_Fon-e.book Seite 4 Donnerstag, 4. November 2004 2:08 14 5 5.1 5.2 5.3 6 6.1 6.2 6.3 6.4 7 7.1 7.2 7.3 4 Removing FRITZ!Box Fon 45 Uninstallation in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Uninstallation in Windows Me and 98 . . . . . . . . . . . . . . . . . . . . . . . . .46 Uninstallation in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Guidebook 48 Linking Up the Cable Network . . . . . . . . . . . . . . . . . . . . . .
FRITZ!Box_Fon-e.book Seite 5 Donnerstag, 4. November 2004 2:08 14 Symbols and Highlighting This manual uses the following symbols for warnings and tips: The hand indicates important instructions that must be observed to avoid malfunctions. FRITZ! marks useful hints to assist you in working with the product. The table below explains the highlighting used in this manual.
FRITZ!Box_Fon-e.book Seite 6 Donnerstag, 4. November 2004 2:08 14 Safety Instructions Follow the following instructions in order to protect yourself from injury. 6 z Do not install FRITZ!Box Fon during an electrical storm. Disconnect FRITZ!Box Fon from the power supply during electrical storms. z Never let liquids get inside the FRITZ!Box Fon. Otherwise, electric shocks or short circuits may result. z FRITZ!Box Fon is intended for indoor use only. z Do not open the FRITZ!Box Fon housing.
FRITZ!Box_Fon-e.book Seite 7 Donnerstag, 4. November 2004 2:08 14 This Is FRITZ!Box Fon 1 This Is FRITZ!Box Fon FRITZ!Box Fon is a PBX that makes possible both conventional telephone calls over fixed lines and Internet telephony with DSL. It combines in one device a two-port PBX for connecting analog devices, a DSL modem for direct connection to the DSL splitter and an ISDN/analog connection to the fixed-line network.
FRITZ!Box_Fon-e.book Seite 8 Donnerstag, 4. November 2004 2:08 14 Package Contents FRITZ!Box Fon provides fixed-line and Internet telephony for two analog terminal devices. For Internet telephony over DSL, FRITZ!Box Fon uses the Session Initiation Protocol (SIP). This manual contains information about installing, configuring and operating FRITZ!Box Fon. 1.
FRITZ!Box_Fon-e.book Seite 9 Donnerstag, 4. November 2004 2:08 14 Operation Requirements 1.2 Operation Requirements In order to operate FRITZ!Box Fon, you must have the following: z an ISDN point-to-multipoint line in accordance with the Euro ISDN protocol DSS1, or an analog telephone line z one DSL Line: Standard ITU G.992.
FRITZ!Box_Fon-e.book Seite 10 Donnerstag, 4. November 2004 2:08 14 FRITZ!Box Fon LEDs 1.
FRITZ!Box_Fon-e.book Seite 11 Donnerstag, 4. November 2004 2:08 14 Technical Specifications of FRITZ!Box Fon 1.4 Technical Specifications of FRITZ!Box Fon z Approximate dimensions: 160 x 122 x 31 mm z DSL modem in accordance with the ITU standard G.992.1 Annex A or Annex B (depending on hardware model) z One USB port (USB version 1.
FRITZ!Box_Fon-e.book Seite 12 Donnerstag, 4. November 2004 2:08 14 Audible Signals 1.5 Audible Signals The following diagram illustrates the duration and intervals of the various handset and ring signals. Time in seconds 0 1 2 3 Audible Signals Ring Busy signal Internal dial tone External dial tone Positive confirmation Neg.
FRITZ!Box_Fon-e.book Seite 13 Donnerstag, 4. November 2004 2:08 14 Starting FRITZ!Box Fon Operation 2 Starting FRITZ!Box Fon Operation This chapter describes the various possibilities for connecting and installing FRITZ!Box Fon.
FRITZ!Box_Fon-e.book Seite 14 Donnerstag, 4. November 2004 2:08 14 Connecting FRITZ!Box Fon to the Mains Power Supply 2.2 Connecting FRITZ!Box Fon to the Mains Power Supply Perform the following steps to connect FRITZ!Box Fon to the mains power supply: 1. Position your FRITZ!Box Fon so that the sockets on the back panel are facing you. 2. Remove the power supply unit from the package. 3.
FRITZ!Box_Fon-e.book Seite 15 Donnerstag, 4. November 2004 2:08 14 Connecting FRITZ!Box Fon to DSL 2.3 Connecting FRITZ!Box Fon to DSL Perform the following steps to connect FRITZ!Box Fon to DSL: 1. Remove the enclosed DSL (black or grey) cable from the package. 2. Connect one end of the cable to the socket labeled “DSL”, located at the far left of the back panel of FRITZ!Box Fon. 3. Then connect the other end of the cable to the socket on the DSL splitter labeled “DSL”.
FRITZ!Box_Fon-e.book Seite 16 Donnerstag, 4. November 2004 2:08 14 Connecting FRITZ!Box Fon to ISDN or the Analog Telephone Line 2.4 Connecting FRITZ!Box Fon to ISDN or the Analog Telephone Line FRITZ!Box Fon can be connected to an ISDN access or an analog telephone line. To establish a connection, perform the following steps: 1. Remove the enclosed ISDN/analog (black) cable from the package. 2. Connect one end of the cable to the socket on FRITZ!Box Fon labeled “ISDN/analog”. 3.
FRITZ!Box_Fon-e.book Seite 17 Donnerstag, 4. November 2004 2:08 14 Connecting Analog Terminal Devices to FRITZ!Box Fon FRITZ!Box Fon connected to DSL and the analog telephone line over the DSL splitter 2.5 Connecting Analog Terminal Devices to FRITZ!Box Fon FRITZ!Box Fon has been tested and CE-certified in accordance with European Union directives. All analog telecommunication devices with CE certification can be connected to its extensions.
FRITZ!Box_Fon-e.book Seite 18 Donnerstag, 4. November 2004 2:08 14 Connecting FRITZ!Box Fon to the Computer Connecting an analog telephone to FRITZ!Box Fon 2.6 Connecting FRITZ!Box Fon to the Computer FRITZ!Box Fon can be connected to two computers directly, via a USB port and a network (LAN) port.
FRITZ!Box_Fon-e.book Seite 19 Donnerstag, 4. November 2004 2:08 14 Connecting FRITZ!Box Fon to the LAN Port 2.7 Connecting FRITZ!Box Fon to the LAN Port Using a LAN cable, FRITZ!Box Fon can be connected to the computer in just a few steps. If you would like to connect a network to FRITZ!Box Fon in order to connect several computers with DSL, then connect FRITZ!Box Fon to a network hub or switch using the LAN cable. Connection with the LAN cable functions independent of the operating system.
FRITZ!Box_Fon-e.book Seite 20 Donnerstag, 4. November 2004 2:08 14 Connecting FRITZ!Box Fon to the LAN Port of a Computer Connecting FRITZ!Box Fon to a computer’s network adapter FRITZ!Box Fon is now connected and ready for operation. No additional driver installation is necessary on the computer. If you configure FRITZ!Box Fon for an Internet connection, all connected computers can use FRITZ!Box Fon to establish connections to the Internet at the same time.
FRITZ!Box_Fon-e.book Seite 21 Donnerstag, 4. November 2004 2:08 14 Connecting FRITZ!Box Fon to a Network Hub Connecting FRITZ!Box Fon to a Network Hub 1. Connect FRITZ!Box Fon to the mains power supply and to DSL as described on page 14. 2. Connect one end of the red LAN cable to the uplink port of the network hub or switch. 3. Connect the other end of the LAN cable to the socket on FRITZ!Box Fon labeled “LAN”.
FRITZ!Box_Fon-e.book Seite 22 Donnerstag, 4. November 2004 2:08 14 Connecting FRITZ!Box Fon to the USB Port of a Computer 2.8 Connecting FRITZ!Box Fon to the USB Port of a Computer FRITZ!Box Fon can be connected to a computer with the USB cable in a few easy steps. First read the instructions in the next section, “Connecting the USB Cable”, and then see the section describing installation in your operating system. An operating system version of 10.3.
FRITZ!Box_Fon-e.book Seite 23 Donnerstag, 4. November 2004 2:08 14 Connecting the USB Cable Connecting FRITZ!Box Fon to the USB port of a computer 4. Pick up the USB cable and plug the flat connector into a free USB port on your computer. 5. Then plug the square connector into the socket labeled “ ” on FRITZ!Box Fon. FRITZ!Box Fon and your computer are now connected over the USB cable. 6. Continue with installation as described in the following sections.
FRITZ!Box_Fon-e.book Seite 24 Donnerstag, 4. November 2004 2:08 14 Installing FRITZ!Box Fon in Windows XP Installing FRITZ!Box Fon in Windows XP Administrator rights are required to install the driver software in Windows XP. 1. The Windows XP “Found New Hardware Wizard” starts. Follow the instructions displayed on the screen. 2. A message appears: “The wizard has finished installing the software for ‘AVM FRITZ!Box Fon’”. Confirm by clicking “Finish”.
FRITZ!Box_Fon-e.book Seite 25 Donnerstag, 4. November 2004 2:08 14 Installing FRITZ!Box Fon in Windows 2000 Installing FRITZ!Box Fon in Windows 2000 Administrator rights are required to install the driver software in Windows 2000. 1. The Windows 2000 “Found New Hardware Wizard” starts automatically. Follow the instructions displayed on the screen. 2. When asked “What do you want Windows to do?”, select the option “Search for a suitable driver for my device (recommended)”. Confirm with “Next”. 3.
FRITZ!Box_Fon-e.book Seite 26 Donnerstag, 4. November 2004 2:08 14 Installing FRITZ!Box Fon in Windows 98 Keep your Windows CD ready. 2. When asked: “What do you want Windows to do?”, select the option “Search for the best driver for your device. (Recommended).” 3. When the program asks where the driver is located, activate only the option “CD-ROM drive”. Specifying the driver location in Windows 98 4.
FRITZ!Box_Fon-e.book Seite 27 Donnerstag, 4. November 2004 2:08 14 Installing FRITZ!Box Fon in Mac OS X Installing FRITZ!Box Fon in Mac OS X 1. Select “System Preferences / Network”. You receive the message that a new port “Ethernet port en” was found. Confirm the message by clicking “OK”. 2. Under “Show”, select the new port found, “Ethernet port en”. 3. Confirm your entries with “Activate Now”. FRITZ!Box Fon is now connected and ready for operation.
FRITZ!Box_Fon-e.book Seite 28 Donnerstag, 4. November 2004 2:08 14 Basic Configuration of FRITZ!Box Fon 8. Changes to the configuration take effect when the “Finish” button is clicked. In SUSE Linux 9.0, only one Ethernet adapter at a time can be set to DHCP. If you have an additional network adapter, assign it a fixed IP address. Otherwise problems may arise with name resolution (cf. /etc/resolv.conf).
FRITZ!Box_Fon-e.book Seite 29 Donnerstag, 4. November 2004 2:08 14 Basic Configuration of FRITZ!Box Fon The FRITZ!Box Fon window 4. Click the “Basic Configuration” menu command. Internet Account Information 1. Select the option “Use account information”. 2. Enter the account information you received from your Internet Service Provider in the corresponding fields. 3. Use the “Clear Internet connection automatically” function if your Internet connection is charged for online time.
FRITZ!Box_Fon-e.book Seite 30 Donnerstag, 4. November 2004 2:08 14 Basic Configuration of FRITZ!Box Fon Internet Telephony 1. Activate the option “Use Internet number 1” and enter the Internet number and the Internet account information you received from your Internet telephony provider in the corresponding fields. 2. Activate the option “Add area code” and enter your local prefix there. Click “Next”. Telephony 1.
FRITZ!Box_Fon-e.book Seite 31 Donnerstag, 4. November 2004 2:08 14 Configuring FRITZ!Box Fon 3 Configuring FRITZ!Box Fon The first time FRITZ!Box Fon is configured, it is ready for operation and can be used for Internet connections, Internet telephony and fixed-line telephone calls. If you would like to make settings to FRITZ!Box Fon that go beyond this basic configuration, open the FRITZ!Box window and work through the following steps: z Start your web browser. z Enter the address “fritz.box” or “192.
FRITZ!Box_Fon-e.book Seite 32 Donnerstag, 4. November 2004 2:08 14 Making Phone Calls with FRITZ!Box Fon Use the “Internet” menu to change Internet account information, view connection information or change the port forwarding settings to allow other parties access to your computer from the Internet. See the Online Help of the FRITZ!Box Fon window for comprehensive information on all of these topics. 3.
FRITZ!Box_Fon-e.book Seite 33 Donnerstag, 4. November 2004 2:08 14 Settings for Telephone Connections Entering Numbers for Calls over Fixed Lines Perform the following steps: 1. Select the “Telephony” menu command. 2. In the “Telephony Settings” window, select the “Fixedline numbers” option. 3. Enter here the numbers you received from the telephone provider of your fixed-line network. 4. Click the “Apply” button.
FRITZ!Box_Fon-e.book Seite 34 Donnerstag, 4. November 2004 2:08 14 Settings for Telephone Connections Defining Dialing Rules With the dialing rules you can influence the kind of connection for telephone connections with FRITZ!Box Fon. Perform the following steps: 1. Click the “Telephony” menu command. 2. Click the “Dialing Rules” menu command. 3.
FRITZ!Box_Fon-e.book Seite 35 Donnerstag, 4. November 2004 2:08 14 Useful Tips for Internet Telephony with FRITZ!Box Fon 3.3 Useful Tips for Internet Telephony with FRITZ!Box Fon Important for Every Configuration If you use FRITZ!Box Fon for Internet telephony, disable the “Clear Internet connection automatically” option to prevent a connection from being cleared during a call over the Internet.
FRITZ!Box_Fon-e.book Seite 36 Donnerstag, 4. November 2004 2:08 14 Useful Tips for Internet Telephony with FRITZ!Box Fon downloads to the remaining bandwidth available, thus maintaining a constant bandwidth for Internet telephone calls to ensure high transmission quality. Because FRITZ!Box Fon also places a higher priority on Internet telephony connections over Internet data connections, most unexpected disturbances can be avoided.
FRITZ!Box_Fon-e.book Seite 37 Donnerstag, 4. November 2004 2:08 14 The FRITZ!Box Window 4 The FRITZ!Box Window FRITZ!Box Fon functions as a PBX and DSL router to offer a variety of options for Internet and telephony connections. You can change the FRITZ!Box Fon settings and view information about the system status in a user window. To open the FRITZ!Box Fon user interface, start your Internet browser and enter the address “fritz.box” or “192.168.178.1”. The “fritz.
FRITZ!Box_Fon-e.book Seite 38 Donnerstag, 4. November 2004 2:08 14 Overview 4.1 Overview This page presents information about the current status of FRITZ!Box Fon. The window is divided into four areas: Overview The current firmware version of your FRITZ!Box Fon is displayed in the “Overview” area. Ports This area displays whether FRITZ!Box Fon is connected with DSL and what the highest possible transfer speeds (send and receive directions) are on the DSL line.
FRITZ!Box_Fon-e.book Seite 39 Donnerstag, 4. November 2004 2:08 14 Internet 4.3 Internet Internet Account Information Specify on the “Internet Account Information” page whether the FRITZ!Box Fon should establish the Internet connection as a router. This Internet connection can be used by all computers connected to FRITZ!Box Fon without having to configure a separate Internet connection on each computer.
FRITZ!Box_Fon-e.book Seite 40 Donnerstag, 4. November 2004 2:08 14 DSL Information was assigned by the Internet Service Provider. If a connection is active, the IP address is displayed in the “Internet Connection” area on the “Overview” page. DSL Information For the technically interested user, this window presents an overview of the most important data on the DSL connection. The transmission speeds and the status of the DSL lines are displayed graphically in the overview.
FRITZ!Box_Fon-e.book Seite 41 Donnerstag, 4. November 2004 2:08 14 Dialing Rules Dialing Rules With the FRITZ!Box Fon dialing rules you can influence how your terminal devices behave during dialing. You can define whether connections are to be established using the Internet or the fixed-line network, and specify rules excepting certain ranges of numbers. For more information on the telephony settings, see also the section “Making Phone Calls with FRITZ!Box Fon” on page 32.
FRITZ!Box_Fon-e.book Seite 42 Donnerstag, 4. November 2004 2:08 14 System Settings 4.6 System Settings On this page you can update the system software and restore the factory settings to FRITZ!Box Fon. Restoring the factory settings means deleting all settings on FRITZ!Box Fon along with the access information for the Internet connection. Use this function before allowing outside parties to use FRITZ!Box Fon. Update Firmware Use these buttons to update the FRITZ!Box Fon firmware.
FRITZ!Box_Fon-e.book Seite 43 Donnerstag, 4. November 2004 2:08 14 Factory Settings A message appears announcing that the update has been successfully completed. During the update procedure the “Info” LED flashes. It goes out when the update has been completed. As soon as the update has been completed, FRITZ!Box Fon is restarted and immediately ready for operation. Factory Settings Click the “Restore Factory Settings” button to reset FRITZ!Box Fon back to its original configuration.
FRITZ!Box_Fon-e.book Seite 44 Donnerstag, 4. November 2004 2:08 14 Help 4.7 Help Click the “Help” button from any FRITZ!Box Fon window to open the Online Help available on the current topic.
FRITZ!Box_Fon-e.book Seite 45 Donnerstag, 4. November 2004 2:08 14 Removing FRITZ!Box Fon 5 Removing FRITZ!Box Fon Follow the instructions below to remove FRITZ!Box Fon: If FRITZ!Box Fon is connected to the computer’s LAN port or to a network hub, all you need to do is remove the network cable. If FRITZ!Box Fon was installed at the computer’s USB port, proceed as described in the following sections. 5.
FRITZ!Box_Fon-e.book Seite 46 Donnerstag, 4. November 2004 2:08 14 Uninstallation in Windows Me and 98 5.2 Uninstallation in Windows Me and 98 Note that FRITZ!Box Fon can only be removed while it is connected to the computer’s USB port. Proceed as follows to remove the FRITZ!Box Fon driver software in Windows Me/98: 1. Select “Start / Settings / Control Panel”, then doubleclick the “System” icon. 2. Click on the “Device Manager” settings page. 3.
FRITZ!Box_Fon-e.book Seite 47 Donnerstag, 4. November 2004 2:08 14 Uninstallation in Windows 2000 5.3 Uninstallation in Windows 2000 Note that FRITZ!Box Fon can only be removed while it is connected to the computer’s USB port. Proceed as follows to remove the FRITZ!Box Fon driver software in Windows 2000: 1. Open the system properties of Windows by clicking through “Start / Settings / Control Panel / System” and select the “Device Manager...” button on the “Hardware” settings page. 2.
FRITZ!Box_Fon-e.book Seite 48 Donnerstag, 4. November 2004 2:08 14 Guidebook 6 Guidebook The guidebook contains detailed instructions on the following subjects: z Linking Up the Cable Network z Errors Opening the User Interface z IP Settings z DHCP Server 6.1 Linking Up the Cable Network Extending the length of the FRITZ!Box Fon cables is no problem. Cables of the desired length can be purchased at any computer store.
FRITZ!Box_Fon-e.book Seite 49 Donnerstag, 4. November 2004 2:08 14 Errors Opening the User Interface 6.2 Errors Opening the User Interface If an error message is returned when you open the user interface, please work through the following checklist: z Make sure that all cable connections are plugged in securely. z The IP addresses of the connected computers must be assigned automatically (see “IP Settings” on page 49).
FRITZ!Box_Fon-e.book Seite 50 Donnerstag, 4. November 2004 2:08 14 IP Settings Obtaining an IP Address Automatically in Windows XP Proceed as follows in Windows XP: 1. Go to “start / Control Panel / Network and Internet Connections / Network Connections” and double-click the LAN connection icon of the network adapter connected to FRITZ!Box Fon to open the “Local Area Connection Status” window. 2. Click the “Properties” button. 3.
FRITZ!Box_Fon-e.book Seite 51 Donnerstag, 4. November 2004 2:08 14 IP Settings Obtaining an IP Address Automatically in Windows Me/98 Proceed as follows in Windows Me/98: Keep your Windows CD handy, as this may be required for changes to your network settings. 1. Select “Start / Settings / Control Panel”. 2. Double-click the “Network” entry to open it. 3. In the list, double-click to select the binding designated with an arrow, “TCP/IP -> ”.
FRITZ!Box_Fon-e.book Seite 52 Donnerstag, 4. November 2004 2:08 14 IP Settings The “Disable DNS” option 6. Confirm your selection by clicking “OK”. The computer now receives an IP address from FRITZ!Box Fon. Obtaining an IP Address Automatically in Windows 2000 Proceed as follows in Windows 2000: 1. Select “Start / Settings / Control Panel / Network and Dial-Up Connections”. 2. Double-click to select the Local Area Connection with the network adapter bound to FRITZ!Box Fon. 3.
FRITZ!Box_Fon-e.book Seite 53 Donnerstag, 4. November 2004 2:08 14 IP Settings The “Obtain an IP address automatically” option 6. Confirm your selection by clicking “OK”. The computer now receives an IP address from FRITZ!Box Fon. Linux For comprehensive information and tips on the topic of network configuration in Linux, see: http://www.linux.org/docs/ldp/howto/ NET3-4-HOWTO-5.
FRITZ!Box_Fon-e.book Seite 54 Donnerstag, 4. November 2004 2:08 14 DHCP Server 4. Switch to the “TCP/IP” settings page and select the “Using DHCP” option from the “Configure:” drop-down menu. Click “Apply Now”. 6.4 DHCP Server FRITZ!Box Fon is equipped with its own DHCP server. This option is activated by default. Every connected computer obtains an IP address assigned by the DHCP server.
FRITZ!Box_Fon-e.book Seite 55 Donnerstag, 4. November 2004 2:08 14 Information, Updates and Support 7 Information, Updates and Support AVM provides numerous sources of information to assist you if any questions or problems arise. Whether manuals, updates or support – here you will find the important information you need. In many cases problems which arise during operation can be resolved by installing the current Microsoft Service Pack for your operating system.
FRITZ!Box_Fon-e.book Seite 56 Donnerstag, 4. November 2004 2:08 14 Updates z The Readme on FRITZ!Box Fon The Readme contains the latest information which was not yet available at the time the manual was printed. The Readme file is included on the FRITZ!Box Fon CD. z Help for FRITZ!Box Fon In the FRITZ!Box Fon window you can open the detailed Online Help by clicking the “Help” buttons. Internet AVM provides comprehensive information on the AVM home page. Enter the following address: www.avm.
FRITZ!Box_Fon-e.book Seite 57 Donnerstag, 4. November 2004 2:08 14 Assistance from AVM Support 7.3 Assistance from AVM Support Please take advantage of the information sources described above before contacting AVM support. AVM’s Support team is at your service with direct help when problems arise, during installation, the initial configuration and your first steps in operating the FRITZ!Box Fon. The support desk can be reached by e-mail or by fax.
FRITZ!Box_Fon-e.book Seite 58 Donnerstag, 4. November 2004 2:08 14 Assistance from AVM Support z At what step of the installation or in which application does an error message appear? What is the exact wording of the message? z With which USB driver version is FRITZ!Box Fon installed? See the Device Manager for the version number. z Which Firmware does FRITZ!Box Fon use? The Firmware version is displayed on the “DSL Info” page of the FRITZ!Box Fon user interface.
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