FRITZ!Box Fon ata This manual and the software it describes are protected by copyright. The manual and software as presented are the object of a license agreement and may be used only in accordance with the license conditions. The licensee bears all risk in regard to hazards and impairments of quality which may arise in connection with the use of this product.
Contents 1 This Is FRITZ!Box Fon ata 9 1.1 1.2 1.3 1.4 1.5 Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Operation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FRITZ!Box Fon ata LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Technical Specifications of FRITZ!Box Fon ata . . . . . . . . . . . . . . . . . . . Audible Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5 Removing the FRITZ!Box Fon ata 42 6 Guidebook 43 6.1 6.2 6.3 6.4 Linking Up the Cable Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Setting the IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Errors Opening the User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 DHCP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Symbols and Highlighting This manual uses the following symbols for warnings and tips: The hand indicates important instructions that must be observed to avoid malfunctions. FRITZ! marks useful hints to assist you in working with the product. The table below explains the highlighting used in this manual. Highlighting Function Example Quotation marks Keys, buttons, icons, “Start / Programs” or tabs, menus, commands “Enter” Capital letters Path and file names in running text SOFTWARE\INFO.PDF or README.
The Telephone Keypad 0...9 Numeric keys s Asterisk key R Hold or Flash key r Pound sign key Instructions for Operation at the Telephone 6 M Dial a number. N Pick up the handset. O Hang up the handset. P Talk. D three-party conference call Q Wait for the acknowledgement tone. K You hear the ring tone. MSN Enter an ISDN number (MSN). In place of the abbreviation “MSN” used here, enter the complete MSN desired, without any dialing prefix. Ext. Enter an extension number (Ext.).
Icons Designating the Functions and Features The functions and features can be used for analog and ISDN fixed-line connections as well as for Internet telephony (VoIP). The functions and features can be used for analog and ISDN fixed-line connections. The functions and features can be used only for ISDN fixed-line connections. The functions and features can be used only for analog fixed-line connections.
Safety Instructions When working with FRITZ!Box Fon ata, follow the instructions below to protect yourself and the FRITZ!Box Fon ata from injury. 8 z Do not install FRITZ!Box Fon ata during an electrical storm. Disconnect FRITZ!Box Fon ata from the power supply during electrical storms. z Never let liquids get inside the FRITZ!Box Fon ata. Otherwise, electric shocks or short circuits may result. z FRITZ!Box Fon ata is intended for indoor use only. z Do not open the FRITZ!Box Fon ata housing.
This Is FRITZ!Box Fon ata 1 This Is FRITZ!Box Fon ata FRITZ!Box Fon ata is a Private Branch Exchange (PBX) for making telephone calls via the Internet and the fixed-line network. FRITZ!Box Fon ata is designed for operation with a DSL modem or cable modem, or with a router. You can connect one or several computers to FRITZ!Box Fon ata. Access to the Internet is possible from every connected computer.
This Is FRITZ!Box Fon ata PBX for Internet and Fixed-Line Telephony FRITZ!Box Fon ata is a PBX for the connection of analog terminal devices. You can connect two analog telephones to FRITZ!Box Fon ata. With the connected telephones you can make telephone calls using the Internet, ISDN, or the analog fixed-line network. Connecting One or More Computers Two computers can be connected to FRITZ!Box Fon ata at the same time using the USB port and the network port.
Package Contents 1.
Operation Requirements 1.2 Operation Requirements In order to operate FRITZ!Box Fon ata, you must have the following: z an ISDN point-to-multipoint line in accordance with the Euro ISDN protocol DSS1, or an analog telephone line z a DSL or cable line (both line types are also called “broadband line”) – a DSL access must be available: Standard ITU G.992.
FRITZ!Box Fon ata LEDs 1.
Audible Signals z Updatable firmware z DHCP server and DHCP client z Router z Firewall and packet filter z IP masquerading/NAT z Conform to CE standards 1.5 Audible Signals The following diagram illustrates the duration and intervals of the various handset and ring signals. Time in seconds 0 1 2 3 Audible Signals Ring Busy signal Internal dial tone External dial tone Positive confirmation Neg.
Starting FRITZ!Box Fon ata Operation 2 Starting FRITZ!Box Fon ata Operation This chapter describes the various possibilities for connecting and installing FRITZ!Box Fon ata.
Connecting FRITZ!Box Fon ata to the Power Supply 2.2 Connecting FRITZ!Box Fon ata to the Power Supply Perform the following steps to connect FRITZ!Box Fon ata to the power supply: 1. Position your FRITZ!Box Fon ata so that the sockets on the back panel are facing you. 2. Remove the power supply unit from the package. 3. Connect the mains adapter to the socket labeled “Power”, located at the far right of the back panel of FRITZ!Box Fon ata. 4. Plug the other end into an AC power outlet.
Connecting FRITZ!Box Fon ata to the Computer 2.3 Connecting FRITZ!Box Fon ata to the Computer FRITZ!Box Fon ata can be connected to a computer either via the network port (LAN port) or the USB port. A computer can be connected to FRITZ!Box Fon ata by only one of these means.
Connecting FRITZ!Box Fon ata to the LAN Port When you connect FRITZ!Box Fon ata with a USB cable to a computer with the operating system Windows 98 or Windows Me, you will need the FRITZ!Box Fon ata CD for the driver installation. An operating system version of 10.3.3 or higher is required to connect FRITZ!Box Fon ata to the USB port of an Apple Macintosh computer. If your Apple Macintosh computer works with an older version, connect FRITZ!Box Fon ata via the LAN port of your computer. 2.
Connecting FRITZ!Box Fon ata to a Network Hub or Network Switch Connecting FRITZ!Box Fon ata to a computer’s network adapter 5. Please see the instructions in the section “Opening the User Interface” from page 27. No additional driver installation is necessary on the computer. Connecting FRITZ!Box Fon ata to a Network Hub or Network Switch 1.
Connecting FRITZ!Box Fon ata to the USB Port Connecting FRITZ!Box Fon ata to a network hub 4. Please see the instructions in the section “Opening the User Interface” from page 27. 2.5 Connecting FRITZ!Box Fon ata to the USB Port FRITZ!Box Fon ata can be connected to a computer with the USB cable in a few easy steps. First read the instructions in the next section, “Connecting the USB Cable”, and then see the section describing installation in your operating system. An operating system version of 10.3.
Connecting the USB Cable Connecting the USB Cable You will need the white USB cable for this step. In the Windows operating systems Windows Me and Windows 98, the FRITZ!Box Fon ata CD is also required for driver installation. No driver installation is necessary in the operating systems Windows XP, Windows 2000, Mac OS X and Linux. 1. First connect FRITZ!Box Fon ata to the power mains as described in section “Connecting FRITZ!Box Fon ata to the Power Supply” on page 16, and then turn on your computer. 2.
Installing FRITZ!Box Fon ata in Windows XP 5. Then plug the square connector into the socket labeled “ ” on FRITZ!Box Fon ata. FRITZ!Box Fon ata and your computer are now connected over the USB cable. 6. Continue with the installation as described in the following sections. Select the section that describes the next steps for the operating system installed on your computer. In some operating systems the display of menus and folders can be changed.
Installing FRITZ!Box Fon ata in Windows Me Installing FRITZ!Box Fon ata in Windows Me 1. Once you have connected FRITZ!Box Fon ata to your computer, insert the FRITZ!Box Fon ata CD in the CDROM drive of your computer. 2. Windows Me detects a new plug-and-play device to be installed. Follow the instructions displayed on the screen. 3. When asked: “What would you like to do?”, select the option “Automatic search for a better driver (Recommended).”. The drivers for FRITZ!Box Fon ata are installed. 4.
Installing FRITZ!Box Fon ata in Windows 98 Installing FRITZ!Box Fon ata in Windows 98 Insert the FRITZ!Box Fon ata CD in your CD-ROM drive to start the Installation Help automatically. If the Installation Help does not start automatically, open the INTRO.HTM file on the FRITZ!Box Fon ata CD. Follow the instructions in the Installation Help to install FRITZ!Box Fon ata at your computer’s USB port.
Installing FRITZ!Box Fon ata in Mac OS X Confirm driver selection 6. If you are asked which driver you want to install, choose the option “The updated driver (Recommended) FRITZ!Box Fon ata” and click “Next” twice. The drivers for FRITZ!Box Fon ata are installed. 7. Conclude the installation by selecting “Finish” and restart the computer. This concludes the installation in Windows 98. Please see the instructions in the section “Opening the User Interface” from page 27.
Installing FRITZ!Box Fon ata in a Linux Operating System Installing FRITZ!Box Fon ata in a Linux Operating System You have to be logged in as root to make the necessary settings. The example of SUSE Linux 9.1 is used here to describe how to install FRITZ!Box Fon ata to the USB port in Linux. 1. Open the YaST Control Center. 2. Select the option “Network Devices” and click “Network Card”. 3. The “Network cards configuration” dialog appears. 4. Select “Other (not detected)” and the “Configure...
Opening the User Interface 2.6 Opening the User Interface Once you have connected FRITZ!Box Fon ata with one or more computers, or with a network hub or switch, you can access the FRITZ!Box Fon ata user interface. This interface can be accessed from any of the computers connected with FRITZ!Box Fon ata. Configure all of the settings for operation with FRITZ!Box Fon ata in the user interface. The settings are saved in FRITZ!Box Fon ata. Open your Internet browser on the computer and enter “fritz.fonata.
Connecting FRITZ!Box Fon ata to the DSL Modem, the Cable Modem or the Router The FRITZ!Box Fon ata user interface has several pages, each of which can be accessed directly by clicking the menu command on the left edge. If the user interface does not open, see the instructions in the section “Errors Opening the User Interface” from page 48. 2.
Connecting FRITZ!Box Fon ata to the Router 3. Insert the other end of the cable into a network jack on the DSL or cable modem. Connecting FRITZ!Box Fon ata to the DSL or cable modem 4. The green “Internet” LED lights up to signalize that FRITZ!Box Fon ata is ready for Internet connections over the broadband line.
Connecting FRITZ!Box Fon ata to the Router Connecting FRITZ!Box Fon ata Directly to the Router Perform the following steps to connect FRITZ!Box Fon ata to the router: 1. Pick up the network cable included in the router package. 2. Connect one end of the cable to the socket labeled “WAN”, located at the far left of the back panel of FRITZ!Box Fon ata. 3. Insert the other end of the cable into a network socket on the router. Connecting FRITZ!Box Fon ata to the router 4.
Connecting FRITZ!Box Fon ata to the Router Connecting FRITZ!Box Fon ata to the Router via a Network Hub or Network Switch To connect to a router via a network hub or network switch, you will need a standard network cable. Perform the following steps to connect FRITZ!Box Fon ata to the router via a network hub or network switch: 1. Remove the network cable from the package. 2. Connect one end of the cable to a free port on the network hub or switch. 3.
Connecting FRITZ!Box Fon ata to ISDN or the Analog Telephone Line 2.8 Connecting FRITZ!Box Fon ata to ISDN or the Analog Telephone Line FRITZ!Box Fon ata can be connected to an ISDN or an analog telephone line. To connect FRITZ!Box Fon ata, perform the following steps: 1. Remove the enclosed ISDN/analog cable (black) from the package. 2. Connect one end of the cable to the socket on FRITZ!Box Fon ata labeled “ISDN/analog”. 3.
Connecting Analog Terminal Devices to FRITZ!Box Fon ata FRITZ!Box Fon ata connected to the DSL and the analog telephone line via the DSL splitter 2.9 Connecting Analog Terminal Devices to FRITZ!Box Fon ata FRITZ!Box Fon ata has been tested and CE-certified in accordance with European Union directives. All analog telecommunication devices with CE certification can be connected to its extensions.
Configuring FRITZ!Box Fon ata for Internet Connections 3 Configuring FRITZ!Box Fon ata for Internet Connections All computers connected to FRITZ!Box Fon ata access the Internet through FRITZ!Box Fon ata. The way Internet access is enabled depends on the kind of operation for which FRITZ!Box Fon ata is configured. z FRITZ!Box Fon ata is connected to a DSL modem or a cable modem.
Dialing an Internet Connection FRITZ!Box Fon ata functions here as a DHCP client and obtains its IP address from the DHCP server of the local network. All of the computers connected to FRITZ!Box Fon ata also obtain their IP addresses from this DHCP server. If one of the connected computers requests an Internet connection, FRITZ!Box Fon ata is responsible for forwarding the data. 3.
Making Calls with FRITZ!Box Fon ata 4 Making Calls with FRITZ!Box Fon ata This chapter describes how to set up FRITZ!Box Fon ata for fixed-line and Internet telephony.
Entering Numbers for Calls over Fixed Lines 4.2 Entering Numbers for Calls over Fixed Lines If you have an analog telephone line, you do not need to set up any numbers for fixed-line telephony. If you have connected FRITZ!Box Fon ata to an ISDN telephone line, you must configure numbers for fixed-line telephony. Proceed as follows: 1. Start a web browser. 2. Enter “fritz.fonata.box” as the URL. 3. Open the “Telephony / Extensions” menu. 4. Click the “ISDN Numbers” button. 5.
Defining Dialing Rules for Internet Telephony and Calls on Fixed Lines Perform the following steps: 1. In the “Telephony” menu, select the “Extensions” command. 2. Select a number from the “Number of the extension” drop-down menu in the “Extension FON 1” area. The terminal device connected to the “FON1” extension reacts to incoming calls placed to this number and uses the kind of connection specified for outgoing connections with this number. 3.
Selecting the Type of Connection Manually 3. In the “Dialing Rules” area you can define the kind of connection for ranges of numbers. Connections to ranges of numbers for which a dialing rule has been established are always established in keeping with the kind of connection specified. 4. Click the “New Dialing Rule” button to define as many dialing rules as desired. 5. Click the “Apply” button. This concludes the configuration of FRITZ!Box Fon ata for Internet and fixed-line telephony. 4.
How Does Internet Telephony Work with FRITZ!Box Fon ata? 4.6 How Does Internet Telephony Work with FRITZ!Box Fon ata? Important for Every Configuration z If FRITZ!Box Fon ata is connected to a DSL modem and account information is required for Internet access, note the following: Disable the “Clear Internet connection automatically” option in the “Internet / Account Information” menu to prevent a connection from being cleared during a conversation over the Internet.
How Does Internet Telephony Work with FRITZ!Box Fon ata? Telephony Scenarios If you have configured both a fixed-line number and an Internet number in FRITZ!Box Fon ata, you can make calls in all directions: z from the fixed-line network into the fixed-line network z from the Internet into the fixed-line network z from the Internet into the Internet and receive calls from all directions as well.
Removing the FRITZ!Box Fon ata 5 Removing the FRITZ!Box Fon ata Follow the instructions below to remove FRITZ!Box Fon ata: z If FRITZ!Box Fon ata is connected to the computer’s LAN port or to a network hub, all you need to do is remove the network cable. z If FRITZ!Box Fon ata was installed at the USB port of the computer, uninstallation must be performed in the Windows operating systems. No uninstallation is necessary in the operating systems Mac OS X and Linux.
Guidebook 6 Guidebook The guidebook contains detailed instructions on the following subjects: z Linking up the cable network z Setting the IP address z Errors opening the user interface z DHCP server 6.1 Linking Up the Cable Network Extending the length of the FRITZ!Box Fon ata cables is no problem. Cables of the desired length can be purchased at any computer store. Be sure to note the type of cable, and remember that the quality of the line may decrease as the distance from the hub increases.
Setting the IP Address Obtaining an IP Address Automatically in Windows XP Proceed as follows in Windows XP: 1. Go to “start / Control Panel / Network and Internet Connections / Network Connections” and double-click the LAN connection icon of the network adapter connected to FRITZ!Box Fon ata in order to open the “Local Area Connection Status” window. 2. Click the “Properties” button. 3. Select “Internet Protocol (TCP/IP)” in the list of items used in this network connection and click “Properties”. 4.
Setting the IP Address Obtaining an IP Address Automatically in Windows Me/98 Proceed as follows in Windows Me/98: Keep your Windows CD handy, as this may be required for changes to your network settings. 1. Select “Start / Settings / Control Panel”. 2. Double-click the “Network” entry to open it. 3. In the list, double-click to select the binding designated with an arrow, “TCP/IP -> ”. TCP/IP binding to a network adapter 4.
Setting the IP Address The “Disable DNS” option 6. Confirm your selection by clicking “OK”. The computer now obtains an IP address from the active DHCP server. Obtaining an IP Address Automatically in Windows 2000 Proceed as follows in Windows 2000: 1. Select “Start / Settings / Control Panel / Network and Dial-Up Connections”. 2. Double-click to select the Local Area Network connection with the network adapter bound to FRITZ!Box Fon ata. 3. Click the “Properties” button. 4.
Setting the IP Address The “Obtain an IP address automatically” option 6. Confirm your selection by clicking “OK”. The computer now obtains an IP address from the active DHCP server. Obtaining an IP Address Automatically in Mac OS X In the Mac OS X operating system, proceed as follows to set the TCP/IP properties: 1. Select the “System Preferences” in the Apple menu. 2. In the “System Preferences” window, click the “Network” icon. 3.
Errors Opening the User Interface Linux For comprehensive information and tips on the topic of network configuration in Linux, see: http://www.linux.org/docs/ldp/howto/NET3-4HOWTO-5.html 6.3 Errors Opening the User Interface If an error message is returned when you open the user interface, please work through the following checklist: z Make sure that all cable connections are plugged in securely. z Check the IP settings on the computers connected to FRITZ!Box Fon ata.
How to Open the User Interface at Any Time via a LAN Connection How to Open the User Interface at Any Time via a LAN Connection FRITZ!Box Fon ata is equipped with a fixed IP address that cannot be changed. The FRITZ!Box Fon ata user interface can be opened at any time using this IP address. This fixed IP address is: 192.168.178.254 Proceed as follows to open the FRITZ!Box Fon ata user interface at this address: 1. Clear the connection between FRITZ!Box Fon ata and the DSL modem, cable modem or router. 2.
DHCP Server 6.4 DHCP Server All of the computers connected to FRITZ!Box Fon ata obtain their IP addresses from the DHCP server active in the local network. Even if only one computer is connected to FRITZ!Box Fon ata, this computer will receive its IP address from the active DHCP server. The computer’s IP settings must be configured to obtain IP addresses automatically. How to check the IP settings and make any necessary changes is discussed in the section “Setting the IP Address” from page 43.
Configuration and Operation by Telephone 7 Configuration and Operation by Telephone Many of the FRITZ!Box Fon ata functions and features can be configured and used over a telephone connected to a FRITZ!Box Fon ata extension. Only tone-dialing (dual-tone multifrequency = DTMF) telephones can be used in configuration and operation. Pulse dialing telephones are not suitable.
Operating FRITZ!Box Fon ata by Phone 7.1 Operating FRITZ!Box Fon ata by Phone This section describes how you can use the FRITZ!Box Fon ata features via your telephone keypad. Shortening the Dialing Procedure FRITZ!Box Fon ata automatically recognizes when a number has been entered, but not until a few seconds after the final digits are entered. To shorten the dialing procedure, enter the “#” character after the last digit of a number.
Selecting the Outgoing Number and the Type of Connection If you would like to establish outgoing connections using a certain type of connection, you can use a keypad code to specify the connection type to be used for outgoing calls to a configured number.
Dialing Internal Calls Dialing Internal Calls Dialing Internal Calls with Automatic Outside Dialing N Pick up the handset. You hear the external dial tone immediately, since the extension is set for automatic outside dialing. R or ss Press the Hold button, or press the asterisk key twice. You now hear the internal dial tone. M Dial the desired extension number. Dialing Internal Calls Without Automatic Outside Dialing N Pick up the handset. You hear the internal dial tone.
Alternating Between Calls Alternating Between Calls Whenever you have one active connection and one caller on hold, you can switch from one call to the other as often as you want using the Hold button. To alternate between two connections, proceed as follows: Call No. 1 You are talking to Caller No. 1. R Press the Hold button. Call No. 1 is now on hold. M To dial a second call, simply dial either the desired extension number or the outside line access “0” followed by the desired external number.
Picking Up Calls from Another Extension Picking Up Calls from Another Extension The pickup function allows you to respond to a call ringing on another extension at your own phone. Calls can be picked up from known and unknown extension numbers. This function can also be used to pick up incoming calls that have already been accepted by an answering machine at another extension.
Transferring Calls Transferring Calls The “Call Transfer” function allows you to transfer a connection from one of FRITZ!Box Fon ata’s extensions to the other. To do so, proceed as follows: Call No. 1 You are talking to Caller No. 1. R Press the Hold button. Caller No. 1 is now on hold. M To announce the call to another internal user, dial her or his extension number. Call No. 2 You can now talk with the other internal user.
Configuring FRITZ!Box Fon ata by Phone Call No. 2 If the call is answered, you can consult on this line. The original caller is still on hold. R If the number you dialed is busy or the call is not answered, press the Hold button again to return to Call No. 1. R1 To switch back to Call No. 1 after talking on the second connection, dial the sequence shown at left. Call No. 1 is now active again. P If you return to Caller No. 1 by pressing the Hold button, the connection to Caller No.
Specifying the Outside Dialing Mode Specifying the Outside Dialing Mode Automatic outside dialing can be enabled or disabled for each extension. When automatic outside dialing is set, the dial tone sounds as soon as you lift the handset. If the extension is set to internal dialing, the dial tone will not sound until after you dial “0”. Enabling Automatic Outside Dialing N Pick up the handset. r1 Ext. s1s Dial the sequence shown at left.
Call Rejection on Busy (Busy on Busy) Disabling Call Waiting N Pick up the handset. r2 Ext. s1s Dial the sequence shown at left. r91ss Save your settings if desired by dialing the sequence shown at left. O Hang up the handset. Enabling Call Waiting N Pick up the handset. r2 Ext. s0s Dial the sequence shown at left. r91ss Save your settings if desired by dialing the sequence shown at left. O Hang up the handset.
Baby Monitoring Phone Function Disabling the Busy on Busy Function N Pick up the handset. r52Ext.s0s Dial the sequence shown at left. Type in the number of the extension in the “Ext.” field. r91ss Save your settings if desired by dialing the sequence shown at left. O Hang up the handset. Baby Monitoring Phone Function The baby monitoring phone function allows you to use your PBX to monitor sounds in the room. A PBX extension must be located in the room to be monitored.
Advanced Features of FRITZ!Box Fon ata 7.3 Advanced Features of FRITZ!Box Fon ata Call Diversion over FRITZ!Box Fon ata Incoming calls to the FRITZ!Box Fon ata telephones can be diverted to a different extension or to an external number. In contrast to call diversion over FRITZ!Box Fon ata, there is also call forwarding (call diversion via the central exchange). How to use call forwarding by phone is described in the section “Call Forwarding (Call Diversion via the Central Exchange)” from page 65.
Call Diversion over FRITZ!Box Fon ata Call Diversion Immediately (Without Ringing) N Pick up the handset. r41 Ext. s XNo./Ext. s Dial the sequence shown at left. r91ss Save your settings if desired by dialing the sequence shown at left. O Hang up the handset. Call Diversion After the Third Ring N Pick up the handset. r42 Ext. s XNo./Ext. s Dial the sequence shown at left. r91ss Save your settings if desired by dialing the sequence shown at left. O Hang up the handset.
Three-Party Conference Call Disabling Call Diversion N Pick up the handset. r40 Ext. ss Dial the sequence shown at left. r91ss Save your settings if desired by dialing the sequence shown at left. O Hang up the handset. Three-Party Conference Call FRITZ!Box Fon ata allows you to hold telephone conferences with two other people at once. Two external and one internal party, or two internal and one external party can conduct a conference call with each other.
Using FRITZ!Box Fon ata Features on the Analog Line Using FRITZ!Box Fon ata Features on the Analog Line When FRITZ!Box Fon ata is connected to an analog line, a feature can be activated directly at the switching station only if the line is set for this kind of configuration. N Pick up the handset. sr Dial the sequence shown at left. Next enter the keyboard shortcut your network provider has defined for the desired feature.
Call Forwarding (Call Diversion via the Central Exchange) Call Forwarding Immediately Incoming calls for the given MSN are always diverted immediately to the specified number. Call forwarding can only be used to forward incoming calls to an external line. Call forwarding is subject to charges by the network provider and cannot be used for forwarding to Internet numbers. Call Forwarding Immediately for Your Extension’s Outgoing Caller ID N Pick up the handset. s21s XNo. r Dial the sequence shown at left.
Call Forwarding (Call Diversion via the Central Exchange) Disable Call Forwarding Immediately for Any MSN N Pick up the handset. s21ss MSN r Dial the sequence shown at left. Q Wait for the acknowledgement tone. O Hang up the handset. Disable Call Forwarding Immediately for All MSNs N Pick up the handset. s21ssr Dial the sequence shown at left. Q Wait for the acknowledgement tone. O Hang up the handset.
Call Forwarding (Call Diversion via the Central Exchange) Call Forwarding When Busy for All MSNs N Pick up the handset. s67s XNo. sr Dial the sequence shown at left. Q Wait for the acknowledgement tone. O Hang up the handset. Disable Call Forwarding When Busy for Your Extension’s Outgoing Caller ID N Pick up the handset. s67sr Dial the sequence shown at left. Q Wait for the acknowledgement tone. O Hang up the handset. Call Forwarding When Busy for Any MSN N Pick up the handset.
Call Forwarding (Call Diversion via the Central Exchange) Call Forwarding Delayed Incoming calls are forwarded to the specified number if not answered at the number originally dialed within 20 seconds (about five rings). Call forwarding can be configured for your extension’s outgoing caller ID (the first number assigned to an extension), for any number (for instance, a telephone at the other FRITZ!Box Fon ata extension), or for all numbers. All settings can be deactivated at any time.
Caller ID Suppression for Outgoing Calls (CLIR) Disable Call Forwarding Delayed for Any MSN N Pick up the handset. s61ss MSN r Dial the sequence shown at left. Q Wait for the acknowledgement tone. O Hang up the handset. Disable Call Forwarding Delayed for All MSNs N Pick up the handset. s61ssr Dial the sequence shown at left. Q Wait for the acknowledgement tone. O Hang up the handset.
Displaying the Incoming Caller ID (CLIP) Disabling CLIR Permanently N Pick up the handset. r51 Ext. s0s Dial the sequence shown at left. Type in the number of the extension in the “Ext.” field. r91ss Save your settings if desired by dialing the sequence shown at left. O Hang up the handset. Displaying the Incoming Caller ID (CLIP) The CLIP (Calling Line Identification Presentation) function makes the number of callers – external and internal – visible on your telephone display.
Connected Line Identification Restriction and Presentation (COLR / COLP) Connected Line Identification Restriction and Presentation (COLR / COLP) By default, a caller’s display always shows the Multiple Subscriber Number (MSN) of the extension she or he dialed. If you accept the call at another extension, the MSN of this extension will be displayed, as long as the caller is using an ISDN phone with the COLP feature enabled.
Call Waiting Enabling Connected Line Identification Presentation Permanently To permanently enable transmission of the connected line’s number (COLP), proceed as follows: N Pick up the handset. r53Ext.s0s Dial the sequence shown at left to enable transmission of the connected line number. Type in the number of the extension in the “Ext.” field. r91ss Save your settings if desired by dialing the sequence shown at left. O Hang up the handset.
Explicit Call Transfer (ECT) Explicit Call Transfer (ECT) With this feature you can connect two external parties with each other, when one connection has been active and the other has been on hold. Then you can end your own connection while the other two parties continue their conversation. Explicit Transfer of One Active and One Held Connection N Pick up the handset. M Dial the external number of the first party. Talk. R Press the Hold button.
Explicit Call Transfer (ECT) Explicit Transfer from a Three-party Conference Call N Pick up the handset. M Dial the external number of the first party. Talk. R Press the Hold button. M To dial a second call, simply dial either the desired extension number or the outside line access “0” followed by the desired external number. You can now talk to the second subscriber while your first call is on hold. R3 Dial the sequence shown at left to begin a threeparty conference call.
One-time Explicit (External) Call Transfer One-time Explicit (External) Call Transfer Explicit Call Transfer (ECT) is an ISDN feature that must be enabled by your ISDN provider and thus usually is subject to extra charges. If ECT as not been enabled on your line, you can program the PBX to initiate a one-time explicit call transfer before connecting to two parties. When you end the connection, the other two parties will be connected to each other. Proceed as follows: N Pick up the handset.
Call-back on Busy (CCBS) Call-back on Busy (CCBS) When you dial a number and it is busy, enable this feature. As soon as the line is free, your telephone rings for 20 seconds, as it would for an external call. When you pick up your handset, the number of desired party will be dialed automatically. This feature is supported for both external and internal connections. A maximum of five call-back requests can be enabled for each extension at any given time.
Call-back on No Response (CCNR) Call-back on No Response (CCNR) This function can be used when you dial a number and the party does not respond. Once the party can be reached again and conducts a call from her or his phone, this function recognizes when this conversation is ended. When the subscriber you dialed hangs up, your telephone rings for 20 seconds, as it would for an incoming call. When you pick up your handset, the number of the desired party is automatically dialed again.
Suspend/Resume Suspend/Resume The “Suspend/Resume” feature, also known technically as “Terminal Portability”, allows you to suspend an existing connection and resume it at another point on the S0 bus. The connection can be resumed at a different ISDN terminal device (such as an ISDN telephone) that is connected to your BRI line along with FRITZ!Box Fon ata. To suspend a call, proceed as follows: P You are talking to Caller No. 1. R Press the Hold button. Call No 1 is now suspended.
Call Tracing (MCID) Call Tracing (MCID) During a call or after the caller hangs up, dial the following sequence: Rs39r Dial the sequence shown at left. For more information about this feature, contact your ISDN provider. Using Keypad Messages FRITZ!Box Fon ata offers the “keypad” function. This function allows ISDN services and features to be controlled by entering characters and strings on the telephone keypad. These keyboard entries are called keypad messages.
Information, Updates and Support 8 Information, Updates and Support AVM provides numerous sources of information to assist you should any questions or problems arise. Here you will find the important information you need, in the form of manuals, updates and support. In many cases problems which arise during operation can be resolved by installing the current Microsoft Service Pack for your operating system. The current service pack can be obtained directly from Microsoft. 8.
Updates Internet AVM provides comprehensive information on the AVM home page. Enter the following address: www.avm.de/en z Click “Products” for the latest information about all AVM products as well as announcements of new products and product versions. z The “Service” category contains the support form as well as various manuals of AVM products. 8.2 Updates AVM makes new drivers for FRITZ!Box Fon ata and updates for the PBX software available free of charge over the Internet.
Assistance from AVM Support 8.3 Assistance from AVM Support Please take advantage of the information sources described above before contacting AVM support. AVM’s Support team is at your service with direct assistance should problems arise during installation, the initial configuration and your first steps in operating the FRITZ!Box Fon ata. The support desk can be reached by e-mail or by fax. AVM Support then will contact you to assist in solving your problem. You will receive an e-mail or a fax.
Assistance from AVM Support z At what step of the installation or in which application does an error message appear? What is the exact wording of the message? z With which USB driver version is FRITZ!Box Fon ata installed? See the Device Manager for the version number. z Which firmware does FRITZ!Box Fon ata use? The firmware version is displayed on the “DSL Info” page of the FRITZ!Box Fon ata user interface. Once you have gathered this information, please fax it to AVM Support.
Index A D alternating between calls 55 analog terminal equipment 33 AVM support 81 declaration of CE conformity 87 defining connection type 52 DHCP server 43, 50 dialing 52 dialing internal calls 54 with automatic outside dialing configured 54 without automatic outside dialing configured 54 disabling call waiting 59 displaying the incoming caller ID (CLIP) 71 documentation 81 B baby monitoring phone function 61 bandwidth management 41 broadband 12, 29, 30, 31, 41, 50 busy on busy 60 C cables Network 11
I R information sources 81 installation in Linux 26 in Mac OS X 25 in Windows 2000 23 in Windows 98 24 in Windows Me 23 in Windows XP 22 installation at the USB port 22, 23, 24, 25, 26 installation prerequisites 12 Internet access software 34 Internet telephony 36, 40 IP address 43 dynamic 35 IP masquerading 14 ISDN/analog cable 11 regulations and norms 87 restriction and presentation of number dialed (COLR/COLP) 72 K S safety instructions 8 selecting the outgoing number 52 shortening the dialing proce
Declaration of CE Conformity The manufacturer AVM GmbH Address Alt-Moabit 95 D-10559 Berlin herewith declares that the product Product FRITZ!Box Fon ata Type VoIP PBX complies with the following directives: z 1999/5/EEC R&TTE Directive: Radio Equipment and Telecommunications Terminal Equipment z 89/336/EEC EMC Directive: Electromagnetic Compatibility z 73/23/EEC Low Voltage Directive: Electrical equipment designed for use within certain voltage limits The following norms were consulted to a
