Operation Manual

FRITZ!Box 7430 168
Assistance from the Support Team
30.4 Assistance from the Support Team
If you have problems with your FRITZ!Box, proceed as follows:
1. If you have questions about starting operation of your
FRITZ!Box, please consult the following chapters:
– Before You Connect the FRITZ!Box from page 17
– Connecting the FRITZ!Box from page 19
– Connecting a Computer with a Network Cable from
page 22
– Connecting Devices with the FRITZ!Box over Wireless
LAN from page 24
2. If you have any problems, for instance in establishing
connections, read the section Help in Case of Errors from
page 155.
3. Search for a solution in the AVM Knowledge Base.
en.avm.de/service
This site contains answers to questions frequently
posed to our Support team.
Support by e-mail
You can send us an English-language e-mail request at any
time using the “Service” area of our website. You can reach
the service area at en.avm.de/service/support-request/your-
support-request.
1. Select the product group and your product for which you
need support.
You will receive a selection of FAQs.
2. If you need more help, click the “Submit support re-
quest” link to open the e-mail support form.
3. Fill out the form and send it to AVM by clicking the “Sub-
mit support request” button.
Our Support team will respond by e-mail as quickly as possi-
ble.