Operating Instructions and Installation Instructions

Help in Case of Errors
FRITZ!Box 7330 125
19 Help in Case of Errors
This chapter provides assistance if you are not able to open
the user interface of your FRITZ!Box or are having problems
with the DSL or WLAN connection.
For more comprehensive help, see the AVM knowledge data-
base in the Internet, which can be accessed at the following
address:
http://service.avm.de/support/en/skb
19.1 Cannot Establish a DSL Connection
The FRITZ!Box automatically establishes a connection to the
DSL network as soon as it is connected with the DSL line. If
the DSL connection is not established, check which kind (an-
nex) of DSL is set in your FRITZ!Box and attempt to resolve the
error.
Changing the Annex Setting of the FRITZ!Box
The FRITZ!Box cannot establish a connection to the DSL
network. This is signaled by the continued flashing of the
“Power / DSL” LED.
The kind of DSL (Annex A, B, J or M) set in the FRITZ!Box is not
the same as the annex used on your DSL line.
1. Contact your Internet service provider faxes you can in-
stall the free which annex is used on your DSL line.
2. Connect a computer with the FRITZ!Box either wirelessly
via WLAN or using a network cable.
3. Open the FRITZ!Box user interface and enable the ad-
vanced view in the user interface.
4. Open the “Internet / DSL Information / Line Settings”
menu.
5. In the “Annex Settings” area, make sure that the annex
working on your DSL line is set. Save your settings by
clicking “Apply”.
Cause
Help