FRITZ!Box 7330 Installation and Operation www.avm.de © AVM GmbH · Alt-Moabit 95 · 10559 Berlin · Telefon 030 39976-0 · info@avm.
Table of Contents Symbols and Highlighting . . . . . . . . . . . . . . . . . . . . . . . . 7 1 The FRITZ!Box 7330 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 2 Ports, Interfaces, Buttons and LEDs . . . . . . . . . . . . . . . . 9 2.1 2.2 2.3 Ports and Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 LEDs . . . . . . . . . . . . . . . . . . .
7 Configuring an Internet Connection in the FRITZ!Box . . 36 7.1 7.2 7.3 7.4 Configuring an Internet Connection for DSL . . . . . . . . . . . . . . . . . . . 36 Changing the Annex Setting of the FRITZ!Box . . . . . . . . . . . . . . . . . 37 Configuring the Internet Connection for Cable. . . . . . . . . . . . . . . . . 38 Configuring the Internet Connection for the Mobile Communications Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12.8 DNSSEC: Security for DNS Queries . . . . . . . . . . . . . . . . . . . . . . . . . . 66 12.9 IPv6: The New Internet Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 12.10 Mobile Nnetwork: Replacing Faulty DSL . . . . . . . . . . . . . . . . . . . . . . 69 13 FRITZ!Box as a WLAN Base Station. . . . . . . . . . . . . . . . . 71 13.1 13.2 13.3 13.4 13.5 Connecting WLAN Devices Securely with the FRITZ!Box . . . . . . . . . 71 Connecting WLAN Devices with the FRITZ!Box Guest Access .
18 USB Devices in the FRITZ!Box Home Network . . . . . . . 116 18.1 18.2 18.3 18.4 18.5 18.6 Power Supply for USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 USB Devices on the FRITZ!Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Using USB Devices Safely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Configuring Password Protection and Access Rights. . . . . . . . . . . 118 Accessing USB Memory . . . . . . . . . . . . . . . . . . . . . . . .
23 Customer Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 23.1 23.2 23.3 23.4 23.5 Documentation on the FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Information in the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148 Feedback on FRITZ!Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Support from the Support Team . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 Manufacturer’s Warranty . . . . . . . .
Symbols and Highlighting Symbols and emphasized text are used to mark certain information in this manual. Symbols This symbol marks useful hints and tips. This symbol indicates important instructions that must be observed to avoid malfunctions.
The FRITZ!Box 7330 1 The FRITZ!Box 7330 Welcome! We are pleased you decided on a FRITZ!Box. The FRITZ!Box 7330 is the hub of your home network, connecting your computers and network devices with the Internet. You can operate the FRITZ!Box on a DSL line as an Internet router. The FRITZ!Box is equipped with ports to connect computers, USB devices and a telephone, an answering machine or a fax machine. The FRITZ!Box supports the radio technologies WLAN and DECT.
Ports, Interfaces, Buttons and LEDs 2 Ports, Interfaces, Buttons and LEDs This chapter describes the ports, interfaces, buttons and LEDs of the FRITZ!Box. 2.1 Ports and Interfaces WLAN 1 analog telephone Analog telephone, fax DSL/ADSL DSL and telephone line (analog) USB 2.0 Gigabit LAN LAN 2.4 GHz USB printer, USB storage media LAN, 1 Gbit/s, PC, network LAN, 100 Mbit/s, PC, games console Notebook, PC, smartphone, video/TV streaming DECT FRITZ!Fon or other DECT telephones USB 2.
Buttons • WLAN base station Integrated WLAN base station for connecting to WLAN devices that use the radio standard IEEE 802.11b, IEEE 802.11g or IEEE 802.11n in the 2.4-GHz frequency band • DECT base station Integrated DECT base station for connecting up to 6 cordless telephones that use the DECT standard 2.2 Buttons The FRITZ!Box has two buttons on the upper side of the housing.
Buttons DECT Button With the DECT button you can register cordless telephones on the FRITZ!Box (see page 42) and page misplaced cordless handsets (see page 101).
LEDs 2.3 LEDs Five LEDs are built into the top of the FRITZ!Box 7330, which flash or light up to display various connection statuses and events.
Before You Connect the FRITZ!Box 3 3.1 Before You Connect the FRITZ!Box • Check the contents of your FRITZ!Box package. See the section Contents of the FRITZ!Box Package on page 13 for more information. • Make sure that the requirements for connecting and operating the FRITZ!Box have been met. See the section Requirements for Operation on page 13 for more information. • Please see the security and handling instructions in the section Security and Handling on page 14.
Security and Handling • for connecting computers via WLAN: computer with WLAN support (compliant with IEEE 802.11n, IEEE 802.11g or IEEE 802.11b). Computers that do not have integrated WLAN can be equipped with WLAN support by installing a WLAN device like a FRITZ!WLAN USB Stick, for instance. • for connecting computers using network cable: computer with a network port (network adapter standard Ethernet 10/100/1000 Base-T) • for fixed-line telephony: an analog telephone line 3.
Security and Handling • Make sure that the ventilation slits on the FRITZ!Box housing are always unobstructed. The ventilation slits provide for air cooling. – The FRITZ!Box should not be placed on a carpet or on upholstered furniture. – Do not cover the FRITZ!Box. • Do not place the FRITZ!Box on excessively heat-sensitive surfaces, as the base of the device can heat up during normal operation. • • Do not install the FRITZ!Box during an electrical storm. • Never let liquids get inside the FRITZ!Box.
Security and Handling • FRITZ!Box 7330 Make sure to keep sufficient distance from potential sources of interference like microwave devices or electric devices with large metal housings.
Connecting the FRITZ!Box 4 Connecting the FRITZ!Box • • • Connect the FRITZ!Box to the power supply. Connect the FRITZ!Box to your Internet connection. Connect the FRITZ!Box to your telephone line. This chapter tells you how. Before you connect the FRITZ!Box, note the additional instructions in the section Security and Handling on page 14. 4.1 Connecting to Electrical Power r/ we Po L DS et rn te In ne eLtzi stedn Fiex N LA W FO IN Connecting to the power supply 1.
Connecting to the Internet 4.2 Connecting to the Internet The FRITZ!Box can be connected using various types of Internet connections: • • • DSL line Internet cable access using a cable modem Internet via mobile communications network using a UMTS/HSPA modem Connecting to a DSL Line It depends on the type of your line how to connect the FRITZ!Box. DSL Line Only, without Fixed Line (also Called IP-based Access) Via the DSL line, you can establish Internet connections and conduct telephone calls.
Connecting to the Internet Connecting to the DSL Line r/ we Po L DS et rn te In ne eLtzi stend Fiex N LA W FO IN Connecting using the DSL/telephone cable If you have a DSL line without a connection to the fixed-line telephone network (also called IP-based access), then connect the FRITZ!Box as follows: 1. Connect the gray, long end of the DSL/telephone cable to the socket on the FRITZ!Box labeled “DSL/TEL”. 2. Connect the shorter, gray end of the cable to the DSL line.
Connecting to the Internet Connecting to a DSL Line with Fixed Line r we Po SL /D et rn te In etz stn Fe N LA W FO IN Connecting to the DSL splitter If you have a DSL line and a line to the fixed-line telephone network, then connect the FRITZ!Box as follows: 1. Connect the long, gray end of the DSL/telephone cable to the socket on the FRITZ!Box labeled “DSL/TEL”. 2. Connect the short end of the cable to the DSL socket of the DSL splitter.
Connecting to the Internet Connecting to the Internet via the Mobile Communications Network If no other kind of Internet connection is available, you can use your FRITZ!Box to connect to the Internet via the mobile communications network. A USB modem for mobile Internet access (UMTS/HSPA) is required for this. The FRITZ!Box supports UMTS/HSPA modems from various manufacturers. 1. Insert the USB modem into the USB port on the FRITZ!Box. 2.
Connecting to the Fixed Line 4.3 Connecting to the Fixed Line The FRITZ!Box is a telephone system (or PBX: Private Branch Exchange) for Internet and fixed-line telephony. If you want to make telephone calls via the fixed-line network, connect the FRITZ!Box with your analog telephone line.
Connecting the Computer to the FRITZ!Box 5 Connecting the Computer to the FRITZ!Box You can connect a computer with the FRITZ!Box either using a network cable or wirelessly over WLAN. A computer can be connected with the FRITZ!Box using only one of these methods. It is not possible to connect using the network cable and WLAN. 5.
Connecting Computers to the LAN Port 4. Connect the other end to the “LAN 1” or “LAN 2” socket of the FRITZ!Box. For connections at maximum speed (gigabit Ethernet), connect the network cable to the “LAN 1” socket. Now the FRITZ!Box and the computer are connected to each other. Connecting More Computers to the LAN Ports Additional cables are required to connect further computers. In purchasing a LAN cable, note the instructions in the section Network Cable on page 147.
Connecting Computers Wirelessly over WLAN 2. Connect one end of the LAN cable to the uplink port (see glossary) of the network hub or network switch. 3. Connect the other end to the “LAN 1” or “LAN 2” socket of the FRITZ!Box. For connections at maximum speed (gigabit Ethernet), connect the network cable to the “LAN 1” socket. The FRITZ!Box and the network hub are now connected with each other. 5.
Connecting Computers Wirelessly over WLAN Establishing a WLAN Connection with AVM Stick & Surf If you use a FRITZ!WLAN USB Stick from AVM as the WLAN device, you can use AVM Stick & Surf to establish a secure WLAN connection quickly and conveniently. 1. Switch on your computer. 2. Insert your FRITZ!WLAN USB Stick into one of the USB ports on the FRITZ!Box. The WLAN security settings are transmitted to the FRITZ!WLAN USB Stick. The “Info” LED on the FRITZ!Box begins flashing quickly.
Connecting Computers Wirelessly over WLAN INFO WLAN When the “WLAN” flashes, start WPS on the WLAN device. You have 2 minutes for this task. Festnetz 2. Internet Press the “WLAN” button on the FRITZ!Box until the “WLAN” LED begins flashing. Power/DSL 1. How to start WPS depends on the WLAN device. Either press a button on the WLAN device, or start WPS in the control software of the WLAN device. The connection between the FRITZ!Box and the computer is established automatically.
Connecting Computers Wirelessly over WLAN 5. Select the option “PIN method (WPS-PIN), the FRITZ!Box specifies the PIN”. 6. The PIN will be displayed. Enter this PIN in the control software of the WLAN device. 7. Click “Start WPS”. The “WLAN” LED on the FRITZ!Box flashes slowly, indicating that the WPS procedure has begun. Now a secure WLAN connection is being established between the FRITZ!Box and the WLAN device. The WLAN Device Specifies the PIN 1. Open the FRITZ!Box user interface. 2.
Connecting Computers Wirelessly over WLAN WLAN devices are generally delivered with their own WLAN software, which is installed in the computer along with the WLAN device. By now many operating systems have WLAN software included. Integrated WLAN devices sometimes use the operating system’s WLAN software. Installing a WLAN Device If you need to use a separate WLAN device because you do not have one integrated, then install the WLAN device in the computer along with the corresponding WLAN software.
Connecting Computers Wirelessly over WLAN 3. Confirm your entries using the relevant button in the user interface (for instance, “OK” or “Connect”). Now your WLAN device and the FRITZ!Box are connected with each other wirelessly. If the WLAN Device Does Not Support WPA If your WLAN device does not support WPA encryption, you must convert the encryption set in the FRITZ!Box to WEP. For this you must change the WLAN settings in the FRITZ!Box. 1.
The FRITZ!Box User Interface 6 The FRITZ!Box User Interface The FRITZ!Box has a user interface you can open in a web browser on your computer. In the user interface you can set up the FRITZ!Box, enable or disable functions and receive information on the FRITZ!Box and on your connections. 6.1 Opening the User Interface The FRITZ!Box user interface can be opened on every computer connected with the FRITZ!Box. 1. Start a web browser on your computer. 2. Enter fritz.
Overview: Everything at a Glance 6.2 Overview: Everything at a Glance All important information about the FRITZ!Box is displayed directly on the “Overview” page of the FRITZ!Box user interface. By clicking the linked entries or “more...” you can jump from this page to the corresponding menus and configure settings there.
Standard View and Advanced View The middle area of the window presents information about connections, ports and configured convenience functions like MyFRITZ!, call diversion, guest access, remote access, port forwarding and push service. In the lower area of the window, the information is rounded out by the last telephone calls conducted, the list of connected devices like computers, network storage and telephones, and the telephone book entries edited last. 6.
Protecting the User Interface with a Password 6.4 Protecting the User Interface with a Password You can protect the user interface of the FRITZ!Box with a password. The password will be requested every time the user interface is opened. This protects the settings of your FRITZ!Box from unauthorized access. For reasons of security, we recommend setting up and using password protection for the user interface.
Saving the FRITZ!Box Settings 3. After restarting, reconfigure the FRITZ!Box over the user interface or load your saved settings to the FRITZ!Box (see page 35). This concludes the reset of the FRITZ!Box. Logging Off the User Interface When password protection is enabled, you can log off the user interface at any time. To do so, click in the list of links. If you do not click on the user interface for a period of longer than ten minutes, you will be logged off automatically.
Configuring an Internet Connection in the FRITZ!Box 7 Configuring an Internet Connection in the FRITZ!Box Once you have connected the FRITZ!Box to your Internet connection, you must configure the Internet connection in the FRITZ!Box user interface so that the FRITZ!Box can establish the connection to your Internet service provider and connect to the Internet.
Changing the Annex Setting of the FRITZ!Box Configuring the Internet Connection Without the Wizard You can also set up the Internet connection without the Wizard. Choose this method if the FRITZ!Box is connected to a DSL modem or a DSL router, or integrated into an existing network. 1. Open the FRITZ!Box user interface (see page 31). 2. On the “Overview” page, select the “Advanced View”. 3. Select the “Internet / Account Information” menu and enter your account information.
Configuring the Internet Connection for Cable After the annex setting has been changed, the FRITZ!Box restarts automatically. The connection to the DSL network has been established as soon as the “Power / DSL” LED stops flashing and remains lit up. 7.3 Configuring the Internet Connection for Cable With an additional cable modem you can also use your FRITZ!Box 7330 on a cable connection.
Configuring the Internet Connection over LAN 1: FRITZ!Box as a Router 4. Configure the settings for your Internet connection over the mobile communications network. For more information, see the Online Help of the FRITZ!Box. When the mobile communications function is used, the FRITZ!Box user interface presents information about network availability, connection status and throughput.
Configuring the Internet Connection over LAN 1: FRITZ!Box as a Router 5. Click “Apply”. When the settings are applied the network address range of the FRITZ!Box changes automatically. The FRITZ!Box is configured as a router and the network range is changed. The FRITZ!Box, along with the connected network devices, forms its own self-contained network.
Surfing the Net 7.6 Surfing the Net Once you have set up the Internet connection in your FRITZ!Box, you can surf the Internet with any computer connected to the FRITZ!Box. 1. Start a web browser on your computer. 2. Enter in the address field the URL of the web page you would like to visit, for instance www.avm.de/en. The requested Internet page is opened and displayed.
Connecting Telephones and Other Terminal Devices 8 Connecting Telephones and Other Terminal Devices This chapter describes how to connect telephones, fax machines, answering machines and telephone systems (PBXs) to the FRITZ!Box. 8.1 Connecting an Analog Telephone or Another Analog Terminal Device You can connect an analog terminal device with an RJ11 plug to the FRITZ!Box, for instance a telephone or a fax machine.
Registering Smartphones with FRITZ!App Fon 3. As soon as you are prompted to press the DECT, register, or paging button on the base station, press the DECT button on the FRITZ!Box. Hold the DECT button down for about 10 seconds until the DECT LED on the FRITZ!Box begins flashing. 4. Info WLAN Fixed Line Internet Power/DSL 10 seconds If you are asked for the PIN of the DECT base station, enter the DECT pin of the FRITZ!Box. Upon delivery the PIN of the FRITZ!Box is “0000”.
Connecting an IP Telephone 2. Connect your smartphone with the FRITZ!Box via WLAN. To establish the connection you need the WLAN key of the FRITZ!Box. The preconfigured WLAN key is printed on the sticker on the underside of your FRITZ!Box. 3. Start the FRITZ!App Fon. If you protected the user interface of the FRITZ!Box with a password, enter the password to log in. Once FRITZ!App Fon has been started, use your smartphone to make calls from home over the FRITZ!Box.
Connecting an IP Telephone r/ we Po L DS et rn te In N LA ne eLtzi stend Feix W FO IN Connecting an IP telephone to the LAN socket of the FRITZ!Box 1. Connect a network cable to the IP telephone. 2. Connect the free end of the network cable to a LAN port on the FRITZ!Box. The IP telephone is now connected with the FRITZ!Box. You cannot make calls with the IP telephone yet. The IP telephone still has to be configured in the FRITZ!Box (see page 49).
Connecting an IP Telephone 3. Enter the WLAN key of the FRITZ!Box. The preconfigured WLAN key is printed on the sticker on the underside of your FRITZ!Box. Now the IP telephone will be connected with the FRITZ!Box. You cannot make calls with the IP telephone yet. The IP telephone still has to be configured in the FRITZ!Box (see page 49).
Setting Up the FRITZ!Box for Telephone Calls 9 Setting Up the FRITZ!Box for Telephone Calls This chapter describes how to set up your FRITZ!Box for making telephone calls. 9.1 Entering Telephone Numbers in FRITZ!Box You can enter Internet telephone numbers and fixed-line telephone numbers in the FRITZ!Box. Entering Internet Telephone Numbers Your Internet telephone numbers must always be entered in the FRITZ!Box.
Entering Telephone Numbers in FRITZ!Box 4. Click “Add Telephone Number” and follow the Wizard’s instructions. You receive all account information (user name, password) from your Internet telephony provider. Entering Fixed-line Telephone Numbers If you connect the FRITZ!Box with an fixed telephone line, you can make telephone calls via the fixed-line network right away.
Configuring Connected Telephones and Terminal Devices 9.2 Configuring Connected Telephones and Terminal Devices Once you have entered your telephone numbers, configure all of the connected telephones and other terminal devices in the FRITZ!Box. In the process you must define, depending on the type of device: • The telephone number the terminal device uses to place outgoing calls to the public telephone network. • Telephone numbers for accepting calls.
Making Telephone Calls 9.3 Making Telephone Calls Once you have set up your telephones, you can make outgoing telephone calls to the public network and accept incoming calls. A telephone places outgoing calls using the telephone number you defined for outgoing calls while setting up the telephone (see page 49). For incoming calls a telephone reacts only to calls to those telephone numbers you assigned to the telephone during setup (see page 49).
Firmware Update: Updating the FRITZ!OS 10 Firmware Update: Updating the FRITZ!OS AVM provides free updates of the firmware for your FRITZ!Box. The firmware—called FRITZ!OS—is the software stored in the FRITZ!Box that controls all of the FRITZ!Box functions. FRITZ!OS updates contain further developments of existing FRITZ!Box functions and often also introduce new functions for your FRITZ!Box. A FRITZ!OS update is necessary if you would like to take advantage of further developments and new functions. 10.
Automatic Search for Updates and Updating FRITZ!OS 10.2 Automatic Search for Updates and Updating FRITZ!OS With the AVM service “Search for updates automatically” you will always be informed about the latest FRITZ!OS updates for your FRITZ!Box. When a new firmware for your FRITZ!Box is found on the AVM website, you will be notified on the “Overview” page. New updates are not installed automatically. Updating FRITZ!OS 1. Open the “Overview” page.
Automatic Search for Updates and Updating FRITZ!OS 3. Scroll down to the end of this page and click the “AVM Services” link. The “AVM Services” page is opened. 4. Disable the setting “FRITZ!Box searches for updates periodically” and save your setting with “Apply”. The AVM service “Search for updates automatically” is now disabled.
MyFRITZ!: Global Access to the FRITZ!Box 11 MyFRITZ!: Global Access to the FRITZ!Box MyFRITZ! is a web service by AVM with which you can access your FRITZ!Box from anywhere in the world over the Internet. • FRITZ!NAS: When you use MyFRITZ!, FRITZ!NAS is available everywhere. You can access photographs, music and documents located on the storage media connected to the FRITZ!Box.
MyFRITZ!: Global Access to the FRITZ!Box • Enter the following user data: – For the MyFRITZ! account, enter your e-mail address and assign a MyFRITZ password. – For access to the FRITZ!Box over the Internet, enter a FRITZ!Box Internet password. This password is requested by the FRITZ!Box whenever you want to access the FRITZ!Box via MyFRITZ!. • You receive an e-mail from MyFRITZ! containing a registration link. If possible, open the e-mail on the computer on which you began to set up the account.
MyFRITZ!: Global Access to the FRITZ!Box MyFRITZ! in the Home Network You can also use MyFRITZ! in the FRITZ!Box home network. 1. Enter “myfritz.box” in the address field of your browser. 2. Enter the Internet password for your FRITZ!Box. You will be directed to the MyFRITZ! page of your FRITZ!Box. In this case you do not have to log in to MyFRITZ!. Multiple FRITZ!Boxes You can register multiple FRITZ!Boxes at one MyFRITZ! account.
FRITZ!Box as an Internet Router 12 FRITZ!Box as an Internet Router The FRITZ!Box connects computers in your home network with the Internet. This chapter explains the possibilities offered by using the FRITZ!Box as an Internet router and how to take advantage of them. 12.1 Child Protection: Restricting Internet Access The child protection feature allows you to define access rules to the Internet for individual computers or Windows users.
Port Forwarding: Making Computers Accessible from the Internet The child protection feature is available only if you have set up the Internet connection in the FRITZ!Box and established an Internet connection. Child protection is not available if you have configured the FRITZ!Box as an IP client. In this case, use the corresponding functions of the router whose Internet connection is being shared. Setting Up Child Protection in the FRITZ!Box 1. Open the FRITZ!Box user interface (see page 31). 2.
Port Forwarding: Making Computers Accessible from the Internet PING IPv4: The FRITZ!Box responds to ping inquiries from the Internet addressed to the IPv4 address of the FRITZ!Box. IPv6: The FRITZ!Box responds to ping inquiries from the Internet addressed to the IPv6 address of the FRITZ!Box. Additionally, you can set up PING6 port forwarding rules for each computer in the home network since each computer has its own globally valid IPv6 address.
Port Forwarding: Making Computers Accessible from the Internet Setting Up Port Forwarding in the FRITZ!Box • IPv4: Port forwarding for IPv4 is set up in the “Internet / Permit Access” menu, on the “Port Forwarding” page. • IPv6: Enable the advanced view. Port forwarding for IPv6 is also set up in the “Internet / Permit Access” menu, on the “IPv6” page.
Dynamic DNS: Name Instead of IP Address 12.3 Dynamic DNS: Name Instead of IP Address Dynamic DNS is an Internet service that makes it possible for the FRITZ!Box to remain accessible from the Internet at all times under a fixed name, even though the public IP address changes. Dynamic DNS can be used as an alternative to MyFRITZ!. Both services can be used in parallel. You must register with a dynamic DNS provider to use this service.
Prioritization: Right of Way for Internet Access 4. Select the “Remote Access” page and set up dynamic DNS. For more information, see the Online Help. 12.5 Prioritization: Right of Way for Internet Access Prioritization is a function you can use to specify that network applications and network devices be treated with higher or lower priority when they access the Internet connection.
Prioritization: Right of Way for Internet Access Prioritized Applications This category is suitable for applications that require a fast reaction time (for example, company access, terminal applications, games). • For network applications prioritized in this category, 90% of the FRITZ!Box’s upload bandwidth is available, as long as no application from the “real-time applications” category requires bandwidth.
VPN: Remote Access to the Home Network • Discard low-priority packets in order to ensure the transmission of higher-priority packets. This algorithm is used whenever more packets are supposed to be sent to the Internet than the upstream transmission rate of the Internet connection allows. • As long as no packets are being sent from higher-priority applications, the full transmission rate of the Internet connection is available for low-priority packets. Setting Up Prioritization in the FRITZ!Box 1.
VPN: Remote Access to the Home Network Setting Up VPN in the FRITZ!Box 1. Open the FRITZ!Box user interface. 2. Enable the advanced view. 3. Select the “Internet / Permit Access” menu. 4. Select the “VPN” page. See the Online Help of the FRITZ!Box to set up VPN. Supplementary Software for VPN All of the information required for a VPN is saved in a configuration file. The terminals involved in any VPN must receive this file. Individual computers that are networked over a VPN require a VPN client.
DNS Server: Freely Selectable 12.7 DNS Server: Freely Selectable DNS servers are preset in the FRITZ!Box for IPv4 and IPv6. These are the DNS servers assigned by the Internet service provider. For both IPv4 and IPv6, the preset DNS server can be replaced by a free DNS server. Free DNS servers include, for instance, OpenDNS and Google DNS. Here is how to change the DNS server entry: 1. Open the FRITZ!Box user interface. 2. Enable the advanced view. 3.
IPv6: The New Internet Protocol The home user relies on the authenticity of the IP address returned by the DNS server. Authentic means that the response is the IP address of the desired web site, and not a faked IP address that leads to a fake web site. DNSSEC can ensure that the returned addresses are authentic. Support with the FRITZ!Box The FRITZ!Box supports DNSSEC queries over UDP. The FRITZ!Box has a DNS proxy. The computers in the home network use the FRITZ!Box as a DNS server.
IPv6: The New Internet Protocol IPv6-capable Services in the Home Network • • • FRITZ!NAS access via SMB or FTP/FTPS • The globally valid prefix is distributed via router advertisement. • For guest access to the WLAN, the home network and WLAN guests are separated by IPv6 subnetworks.
Mobile Nnetwork: Replacing Faulty DSL Setting Up IPv6 on the Computer You can establish connections in the IPv6 range of the Internet only if IPv6 is installed and enabled on the computers in your home network. • IPv6 is already installed and enabled in the Windows 7 and Windows Vista operating systems. • IPv6 is not installed and enabled in standard Windows XP. You must install and enable IPv6 in order to use it. The IPv6 installation requires Service Pack 2 for Windows XP.
Mobile Nnetwork: Replacing Faulty DSL 4. Configure the settings for your Internet connection over the mobile communications network. For more information, see the Online Help of the FRITZ!Box. Access to the Internet is now guaranteed, even when the DSL connection fails. As soon as the DSL connection is stable and available for at least 30 minutes, the connection will be switched back to the DSL connection.
FRITZ!Box as a WLAN Base Station 13 FRITZ!Box as a WLAN Base Station The FRITZ!Box is a WLAN base station for WLAN devices like notebooks, tablets or smartphones. The FRITZ!Box can establish WLAN connections compliant with the fast WLAN N standard. The FRITZ!Box is preconfigured with an encryption method from today’s safest method WPA2. This encryption method is supported by most of the latest WLAN devices.
Connecting WLAN Devices Securely with the FRITZ!Box 2. Press the WLAN button on the FRITZ!Box until the “WLAN” LED begins flashing. You have 2 minutes for this task. 3. Your WLAN device and the FRITZ!Box now establish a secure WLAN connection automatically. The WLANFRITZ!Box LED stops flashing and remains on. With this, the WLAN connection is established. Your WLAN device is integrated into your home network and can use the Internet connection of the FRITZ!Box.
Connecting WLAN Devices with the FRITZ!Box Guest Access 13.2 Connecting WLAN Devices with the FRITZ!Box Guest Access With the FRITZ!Box you can provide your guests with an Internet connection of their own. At this guest access they can surf the web with their own smartphones or tablets, but cannot access the contents of your home network. You can set up a guest access if you have connected the FRITZ!Box directly to your DSL line.
Switching the WLAN Radio Network On and Off by Schedule 13.3 Switching the WLAN Radio Network On and Off by Schedule You can switch the WLAN radio network of the FRITZ!Box automatically according to a schedule. This function is called “night service” and reduces the power consumption of the FRITZ!Box by completely turning off the WLAN module.
Enlarging the WLAN Radio Network 13.4 Enlarging the WLAN Radio Network The range of a WLAN radio network is not specified. It depends on • the WLAN devices you are using for your WLAN connections • • interference in the vicinity of your WLAN radio network • the number of WLAN devices in the vicinity of your FRITZ!Box that work in the same frequency range the structural conditions where you operate the WLAN radio network You can extend the range of your WLAN radio network with a WLAN repeater.
WLAN—Getting Technical See the documentation of your device to find out whether your existing WLAN router supports the WDS function and how to configure it as a WDS repeater. Your FRITZ!Box or another FRITZ!Box model can be configured as a WDS repeater by working through the following steps: 1. Open the FRITZ!Box user interface. 2. Select “View: Advanced”. 3. Select the “WLAN / WDS” menu and follow the instructions displayed on the screen. See the Online Help of the FRITZ!Box for more information.
WLAN—Getting Technical The FRITZ!Box supports your choice of the standards IEEE 802.11b, IEEE 802.11g and IEEE 802.11n. WLAN devices based on one or more of the standards listed can be used for WLAN connections with the FRITZ!Box. Standard Frequency Band Gross Data Throughput up to Net Data Throughput up to 802.11b 2.4 GHz 11 Mbit/s 5 Mbit/s 802.11g 2.4 GHz 54 Mbit/s 25 Mbit/s 802.11n 2.4 GHz 300 Mbit/s 150 Mbit/s IEEE 802.
WLAN—Getting Technical Setting the Right Standard in the FRITZ!Box The throughput rate that can be achieved in your WLAN radio network depends on the WLAN standards used by the integrated WLAN devices. These WLAN standards must also be set in the FRITZ!Box. Proceed as follows to check which WLAN standards are set and change them if needed: 1. Open the FRITZ!Box user interface. 2. Enable the advanced view. 3.
WLAN—Getting Technical • Your radio network integrates only WLAN devices that are compatible with one or several of the following standards: 802.11n 802.11g 802.11b Set the following mode in the FRITZ!Box: Mode: 802.11n+g+b The 2.4-GHz frequency band will be used. The Standard for Security IEEE 802.11i The WPA2 security mechanism is defined in the IEEE 802.11i standard. WPA2 is an extension of the familiar security mechanism WPA (Wi-Fi Protected Access).
WLAN—Getting Technical Frequency Ranges WLAN uses the frequency ranges at 2.4 GHz and 5 GHz as its transmission range. With the FRITZ!Box you can establish WLAN connections in the 2.4-GHz range. 2.4-GHz Frequency Band In the 2.4-GHz frequency band WLAN works in the same range as Bluetooth, microwave devices and various other devices like radio-controlled toys, garage-door openers and video bridges. This means that interference may occur within WLANs operated in the vicinity of such devices.
WLAN—Getting Technical WLAN Autochannel With the WLAN autochannel function, the FRITZ!Box automatically searches for the channel subject to the least interference. This process takes into consideration interference from radio networks in the vicinity (WLAN base stations) and potential sources of interference (for instance video bridges, baby monitors, microwave ovens). Should problems with interference persist despite this function, try to identify the source of interference and switch it off manually.
FRITZ!Box as a Telephone System 14 FRITZ!Box as a Telephone System The FRITZ!Box is a telephone system (or PBX: Private Branch Exchange) for Internet and fixed-line telephony. This chapter describes convenience functions for the telephone system that can be configured in your FRITZ!Box, for instance, telephone books, answering machines and call diversion.
The FRITZ!Box Call List 6. Click the “OK” button. The new telephone book is saved in the FRITZ!Box. Selecting a Telephone Book for FRITZ!Fon 1. Open the FRITZ!Box user interface (see page 31). 2. Select “DECT”. 3. Choose a FRITZ!Fon and click the “Edit” button. 4. Select a telephone book from the drop-down list. 5. Click the “OK” button. The telephone book is now available on the FRITZ!Fon. 14.
Setting Up the FRITZ!Box Answering Machine 14.3 Setting Up the FRITZ!Box Answering Machine In the FRITZ!Box you can enable a single answering machine or multiple answering machines (up to 5) for different telephone numbers. Enabling an Answering Machine 1. Open the FRITZ!Box user interface (see page 31). 2. Select “Telephony / Telephony Devices”. 3. Click “Configure New Device”. 4. Under “Integrated in the FRITZ!Box”, select the “Answering machine” option and confirm by clicking “Next”. 5.
Setting Up the FRITZ!Box Answering Machine Picking Up a Call from the Answering Machine With this function, calls that have already been answered by an answering machine can be transferred to your telephone: Picking Up a Call N Pick up the handset. s09 Dial the sequence shown at left. P The call is now connected to your extension, and you can talk with the caller. Operating the Answering Machine Using the Voice Menu The answering machines of the FRITZ!Box can be operated using a voice menu.
Setting Up the FRITZ!Box Answering Machine The Answering Machine Menu Main menu 1 Play back messages If no messages are available, you will hear two short audio signals and return to the main menu.
Setting Up FRITZ!Box Fax Reception 14.4 Setting Up FRITZ!Box Fax Reception With the FRITZ!Box you can receive faxes without having to connect a fax machine. The FRITZ!Box automatically forwards incoming faxes by e-mail or saves the faxes on a connected USB storage medium. 1. Open the FRITZ!Box user interface (see page 31). 2. Select the “Telephony / Telephony Devices” menu. 3. Click “Configure New Device”. 4. Select the “Fax reception” option and confirm by clicking “Next”. 5. Enter a fax ID.
Setting Up Call Diversion 14.5 Setting Up Call Diversion You can configure multiple call diversion modes with different settings in the FRITZ!Box. Call diversion can either divert all incoming calls or only certain calls. You can divert the calls to an external telephone number, to a certain telephone, or to an answering machine. Examples for Call Diversion Settings • All incoming calls will be diverted to another telephone line.
Saving Costs with Dialing Rules 14.6 Saving Costs with Dialing Rules A dialing rule defines which telephone number the FRITZ!Box uses for outgoing calls in a certain number range (for instance, mobile telephone numbers, international telephone numbers). If you have multiple telephone numbers, you can use dialing rules to have each outgoing call automatically placed using the most economical telephone rate. Setting Up New Dialing Rules in FRITZ!Box 1. Open the FRITZ!Box user interface (see page 31). 2.
Setting Up Do Not Disturb • Blocking telephone numbers for incoming calls: If a number has been blocked for incoming calls, the FRITZ!Box will no longer accept any calls from this telephone number. However, the FRITZ!Box can only recognize a blocked telephone number if the caller allows transmission of her or his telephone number. You can also block all anonymous incoming calls, for which the caller has suppressed transmission of the telephone number. Setting Up a New Call Block 1.
Setting Up the Alarm Turning Do Not Disturb On/Off 1. Open the FRITZ!Box user interface (see page 31). 2. Select the “System / Night Service / Do Not Disturb” menu. 3. Enable the “Do Not Disturb enabled” option and define the time period during which the telephones should not be able to ring every day. 4. Save your settings by clicking “Apply”. Do Not Disturb is now enabled. To have the telephones ring again, disable the “Do Not Disturb enabled” option and then click “Apply”.
Enabling the Baby Monitor 14.10Enabling the Baby Monitor When the baby monitor is enabled for a telephone, the telephone automatically calls a previously specified telephone number whenever the volume in the room reaches a defined level. If the telephone is in the same room as your child, you can use this function to monitor its sleep. Enabling Baby Monitor N Pick up the handset or activate the speaker phone function of your telephone. We recommend using a device with a speaker phone function.
Making Telephone Calls with Convenience Functions 14.11Making Telephone Calls with Convenience Functions This chapter describes convenience functions you can use when placing and making telephone calls, for instance internal calling, forwarding calls, alternating between calls and three-party conferences. Making Internal Calls All calls conducted between telephones connected to the FRITZ!Box are internal telephone calls. Internal calls are free of charge. Dialing Internal Calls N Pick up the handset.
Making Telephone Calls with Convenience Functions Transferring: Forwarding Calls Internally You can transfer a call to another telephone connected with the FRITZ!Box. Transferring Calls Call 1 You are talking to caller 1. P R Press the Hold button. Caller 1 is now on hold. ss phone number of a telephone.
Making Telephone Calls with Convenience Functions Defining the Outgoing Number for Establishing Calls When you make a telephone call you can define whether it is established using an Internet telephone number or the fixedline network. Dialing rules and telephone number settings of the telephone are then suspended for this call. Defining the Outgoing Number and the Type of Connection s111r work.
Making Telephone Calls with Convenience Functions Three-party Conference Call A three-party conference call can involve one other internal participant and one external participant, or two external participants. Conducting a Three-party Conference Call N Pick up the handset. M Establish the call with party 1: Dial ss and an internal telephone number (see page 93) or dial an external telephone number. Talk. R Press the Hold button. Call 1 is on hold. M Call party 2.
Making Telephone Calls with Convenience Functions Accepting or Rejecting Waiting Calls on an Analog Extension of the FRITZ!Box When the “call waiting” function is switched on, you hear a signal whenever you receive an external call during an active telephone conversation. You can then accept the call within 30 seconds. If you do not accept the call, it will be rejected. You can enable and disable the “call waiting” function in the FRITZ!Box user interface in the menu “Telephony / Telephony Devices”.
Making Telephone Calls with Convenience Functions Alternating Between Calls Call 1 You are talking with party 1. P R Press the Hold (“R”) button. M Call party 2. • Dial an external telephone number, • or dial ss and an internal telephone number. Internal telephone numbers: Socket “FON 1” of the FRITZ!Box: 1 Cordless DECT telephones: 610 – 615 IP telephones: 620 – 629 Call 2 P When party 2 picks up the receiver the call has been established. The connection with party 1 is on hold.
Making Telephone Calls with Convenience Functions Consultation / Hold You can put a telephone call on hold in order to consult with another party. You call the second party. The party to the other call does not hear the consultation; after you are finished you can resume the call that was on hold. Consultation / Hold Call 1 You are talking to caller 1. P R Press the Hold button. Call 1 is on hold. Party 1 can no longer hear you.
Making Telephone Calls with Convenience Functions Using Keypad Shortcuts With keypad sequences you can control the services and features of your telephone line. For information about which keypad sequences you can use, contact your carrier. Entering Keypad Sequences on an Extension with Automatic Outside Dialing N Pick up the handset. sr Dial the sequence shown at left. stands for a keyboard sequence.
FRITZ!Box as a DECT Base Station 15 FRITZ!Box as a DECT Base Station A DECT base station is integrated in your FRITZ!Box, on which you can register and configure a total of up to six cordless telephones. This chapter describes various functions of the DECT base station. 15.1 Paging Cordless Telephones If you have misplaced a cordless telephone, you can find it by using a paging call: 1. Briefly press the “DECT” button of the FRITZ!Box. All cordless telephones registered on the FRITZ!Box will ring. 2.
Enabling DECT Eco 15.3 Enabling DECT Eco The DECT Eco function allows the FRITZ!Box to switch off the DECT network whenever all of the cordless telephones registered are on stand-by. The connection between the FRITZ!Box and the cordless telephones remains active. You can place and accept calls at any time. Prerequisite for Using DECT Eco DECT Eco can be used only if all of the cordless telephones registered on the FRITZ!Box support DECT Eco.
The FRITZ!Box Home Network 16 The FRITZ!Box Home Network The FRITZ!Box connects your network devices, USB devices and storage devices in what we call a FRITZ!Box home network. In the home network the FRITZ!Box makes data like images, music and videos available to all connected users and allows them to share a printer. Network Devices • Network devices include, for instance, computers, game consoles and smartphones that are connected with the FRITZ!Box via a network cable connection or via WLAN.
The FRITZ!Box Home Network For more information about how to access the memory in your FRITZ!Box home network safely and conveniently, see the chapter Accessing USB Memory from page 118. FRITZ!Box Name You can assign an individual name for your FRITZ!Box in the FRITZ!Box user interface.
Network Devices in the FRITZ!Box Home Network 17 Network Devices in the FRITZ!Box Home Network All network devices connected with the FRITZ!Box comprise a network. Network devices include, for instance, computers, game consoles and smartphones. The devices can be connected with the FRITZ!Box by cable or wirelessly. This chapter describes the network settings in the FRITZ!Box and how you can change them.
Network Settings in the FRITZ!Box For each user and each network device, you find an entry in the network overview. The columns have the following meanings: Icon A green LED before the device name indicates that a device is actively connected with the FRITZ!Box, but not using the Internet connection at this time. A green-blue globe indicates that the device is currently using the Internet connection. Name This column displays the name under which the user or the network device is known to the FRITZ!Box.
Network Settings in the FRITZ!Box Always Assigning the Same IP Address The editing mode for network devices includes the setting “Always assign this network device the same IP address”. When this setting is enabled for a network device, the DHCP server of the FRITZ!Box will always assign the same IP address to this device each time the connection is established. Starting the Computer—Wake on LAN The Wake on LAN function of computers can be enabled in the editing mode for network devices.
Network Settings in the FRITZ!Box IPv4 Settings in the FRITZ!Box The IPv4 settings of the FRITZ!Box are preset upon delivery with the following values: Factory Settings IPv4 address 192.168.178.1 Subnet mask 255.255.255.0 DHCP server enabled The IP address and the corresponding subnet mask yield the following values: Network address of the subnet 192.168.178.0 Entire IPv4 address range for the computers 192.168.178.
Network Settings in the FRITZ!Box If you would like to change the IPv4 address, please read through the following sections. When Does It Make Sense to Change the IPv4 Address? You should change the IPv4 address of the FRITZ!Box if the following apply to your network: • You have an existing local IPv4 network, one subnet with several computers. • Fixed IPv4 addresses are registered in the network settings of the computer, and you do not want to or are not permitted to change these addresses.
Network Settings in the FRITZ!Box Assigning the IP addresses via the DHCP server ensures that all of the computers connected with the FRITZ!Box are located in the same IP network. The computers can receive their IPv4 addresses from the DHCP server only if the setting “Obtain an IPv4 address automatically” is enabled in the their IP settings. For more information, see the section Obtaining an IP Address Automatically from page 113.
Network Settings in the FRITZ!Box Changing Network Settings 1. Enable the advanced view in the user interface. 2. Select the “Home Network / Network” menu. 3. Select the “Network Settings” page. 4. Click the “IPv4 Addresses” or “IPv6 Addresses” button, depending on the address range you would like to change.
Network Settings in the FRITZ!Box IPv6 Settings Click the “IPv6 Addresses” button to configure settings for the IPv6 addresses in the local network. Unique Local Adresses The communication within the local network takes place via the Unique Local Addresses (ULA). If no IPv6 Internet connection is established, the network devices do not have a ULA and communication between them is restricted. For this case you can set the FRITZ!Box such that the network devices receive the ULA from the FRITZ!Box.
Obtaining an IP Address Automatically 17.2 Obtaining an IP Address Automatically The FRITZ!Box has its own DHCP server, which assigns IP addresses to the connected computers. The connected computers must be configured such that they can receive their IP addresses automatically. The steps for checking and adjusting this option differ among the operating systems. See the relevant section for your operating system. If FRITZ!Box is operated in a network, no other DHCP server may be activated in this network.
Obtaining an IP Address Automatically 5. On the “General” tab, enable the options “Obtain an IP address automatically” and “Obtain DNS server address automatically”. 6. Click “OK” to save the settings. 7. Only in Windows 7 and Windows Vista: Enable the options “Obtain an IPv6 address automatically” and “Obtain DNS server address automatically” for the Internet Protocol Version 6 (TCP/IPv6) as well. The computer now receives an IP address from the FRITZ!Box.
Obtaining an IP Address Automatically Obtaining an IP Address Automatically in Mac OS X 1. Select the “System Preferences...” in the Apple menu. 2. In the “System Preferences” window, click the “Network” icon. 3. In the “Network” window, select the “Built-in Ethernet” entry from the list. Click the “Advanced...” button. 4. Click the “Advanced...” button. The “TCP/IP” settings page opens. Select the “Using DHCP” option from the “Configure IPv4:” drop-down list. 5. Click “OK”.
USB Devices in the FRITZ!Box Home Network 18 USB Devices in the FRITZ!Box Home Network The FRITZ!Box has two USB ports to which you can connect various USB devices. All network devices in the FRITZ!Box home network can use these USB devices jointly and simultaneously. This chapter describes how to share a printer in the network, which USB devices can be used in your FRITZ!Box home network, and how to use these devices safely. 18.
Using USB Devices Safely device is guaranteed only with the USB remote connection of the FRITZ!Box (see also: Sharing a USB Printer on page 119). • You can connect a USB hub to the FRITZ!Box and use up to four USB devices at this hub. You can use USB hubs with or without a separate power supply. We recommend deploying a USB hub with its own power supply if the USB devices to be connected exceed a total current consumption of 500 mA (see also: Power Supply for USB Devices on page 116).
Configuring Password Protection and Access Rights 18.4 Configuring Password Protection and Access Rights To protect the data on your USB memory from unauthorized access, you can set up a password and access rights. Both the password protection and the access rights are valid on all memory available in the FRITZ!Box home network. You can not assign special passwords or access rights for individual storage media. 1. Start a web browser. 2. Enter “fritz.box” in the address line. 3.
Sharing a USB Printer • For access to media data like music, images and videos available on the memory or on storage media of the FRITZ!Box you can enable the FRITZ!Box media server. Suitable playback devices like TV sets, web radios, smartphones and the Windows Media Player can then call up the data for streaming from the media server. Playback devices to be used in connection with the media server must support the UPnP AV standard. The term “DLNA” is often used to designate this support.
Sharing a USB Printer Using a USB Printer with FRITZ!Box USB Remote Connection Configure the USB printer on the FRITZ!Box with the FRITZ!Box USB remote connection if • the USB printer is an all-in-one device (fax/printer/scanner) and the entire range of functions is to be used. • the USB printer is equipped with convenience features like ink level display and you would like to use these. • the USB printer uses bidirectional data exchange.
Sharing a USB Printer Setting Up a USB Printer in Windows 7, Vista and XP 1. Click “Start / Control Panel” and select the printer category of your operating system: – “Devices and Printers” (Windows 7) – “Printers” (Windows Vista) – “Printers and Faxes” (Windows XP) 2. Click the printer icon with the right mouse button and select “Properties” or “Printer properties”. If the printer is not displayed, you must first install the printer drivers for this device.
Sharing a USB Printer The USB printer has been configured and can be used as a network printer. Setting Up a USB Printer in Mac OS 10.5 1. In the dock, click “System preferences”. 2. Click “Print & Fax”. 3. Click the “+” sign. 4. In the “Add Printer” window, click “IP”. 5. In the “Protocol:” drop-down list, select the entry “HP Jetdirect – Socket”. 6. Enter “fritz.box” in the “Address:” input field.
Sharing a USB Printer If the FRITZ!Box is configured as a WDS repeater or as an IP client, enter here the IP address at which the FRITZ!Box can be reached within the network. Configuring a USB Printer with FRITZ!Box USB Remote Connection If you are using an all-in-one device or would like to use the convenience features of a USB printer connected to the FRITZ!Box, we recommend installing the FRITZ!Box USB remote connection software.
Sharing a USB Printer Enabling the FRITZ!Box USB Remote Connection 1. Open the FRITZ!Box user interface. 2. Enable the advanced view. 3. Select the “Home Network / USB Devices / USB Remote Connection” menu. 4. Enable the USB remote connection for printers and select the option “printers (including all-in-one printers)”. For an all-in-one printer with a memory function, also enable the “USB storage media” option. For an all-in-one printer with a scanner function, also enable the “others (e.g.
Help in Case of Errors 19 Help in Case of Errors This chapter provides assistance if you are not able to open the user interface of your FRITZ!Box or are having problems with the DSL or WLAN connection. For more comprehensive help, see the AVM knowledge database in the Internet, which can be accessed at the following address: http://service.avm.de/support/en/skb 19.
The User Interface Does Not Open After the annex setting has been changed, the FRITZ!Box restarts automatically. The connection to the DSL network has been established as soon as the “Power / DSL” LED stops flashing and remains lit up. 19.2 The User Interface Does Not Open If an error message is returned when you open the FRITZ!Box user interface, this can have various causes. Check the causes listed below and attempt to resolve the error.
The User Interface Does Not Open Checking the Cable Connections The FRITZ!Box user interface is not displayed in your web browser. Cause The cable connections are not secure. Help Make sure that all cables are plugged in securely. Checking the Name Resolution The user interface of the FRITZ!Box cannot be opened by entering fritz.box. Cause The name resolution of the FRITZ!Box does not work. Help 1. In the web browser, enter the following IP address in place of fritz.box: 192.168.178.1 2.
The User Interface Does Not Open If you still cannot open the user interface by entering fritz.box or by 192.168.178.1, use the fixed IP address of the FRITZ!Box as described on page 130. Disabling Dial-up Connections The user interface is not opened; a window for a dial-up connection appears instead. Cause The browser must use the network connection between the computer and FRITZ!Box when the user interface is opened.
The User Interface Does Not Open The checkmark will be removed and Internet Explorer will switch to online operation. Checking the Proxy Settings The user interface does not appear in the window of your web browser. Cause The proxy settings of the web browser prevent the user interface from being opened. Help Enter the DNS name and the IP address of the FRITZ!Box as an exception in the proxy settings of the web browser, as described here for the example of the Internet Explorer 8. 1.
The User Interface Does Not Open Checking the Security Software The user interface cannot be displayed in the web browser. Cause Security software is blocking access to the user interface. Help Security software like firewalls can prevent access to the user interface of the FRITZ!Box. Configure exceptions for the FRITZ!Box in all of the enabled security software. If you would like to exit security software to test access to the FRITZ!Box, remove the DSL cable first.
Cannot Establish a WLAN Connection 19.3 Cannot Establish a WLAN Connection If you are not able to establish a WLAN connection between your computer and the FRITZ!Box, then please undertake the following measures to seek the source of the error and resolve it. Enabling the WLAN Device The WLAN device cannot find a wireless network. Cause The WLAN device is not ready for operation. Help Make sure that the WLAN device is ready for operation.
Cannot Establish a WLAN Connection Announcing the Name of the Radio Network The WLAN device cannot find the wireless network of the FRITZ!Box. Cause The name of the wireless network of the FRITZ!Box is concealed. Help 1. Connect a computer to the FRITZ!Box with a network cable (see page 23). 2. Open the FRITZ!Box user interface (see page 31). 3. Select “WLAN / Radio Network”. 4. Enable the option “Name of the radio network visible”. 5. Click the “Apply” button. 6.
Cannot Establish a WLAN Connection Testing a Non-encrypted WLAN Connection Test whether a non-encrypted WLAN connection between the FRITZ!Box and the WLAN adapter is possible. 1. Connect a computer to the FRITZ!Box with a network cable (see page 23). 2. Open the FRITZ!Box user interface (see page 31). 3. Select “WLAN / Security”. 4. Enable the “non-encrypted” option. 5. Click the “Apply” button. 6. Remove the network cable and try again to establish a connection.
Cannot Establish a WLAN Connection Ruling Out Interference from Other Wireless Networks If there are other devices in the immediate vicinity of your FRITZ!Box that use the same frequency band, mutual interference and interrupted connections can occur. Devices that can cause disruptions include other WLAN base stations, baby monitors, game consoles, garage door openers, Bluetooth devices, or wireless AV bridges, which also use the 2.4-GHz frequency band.
Configuring FRITZ!Box on the Telephone 20 Configuring FRITZ!Box on the Telephone Various functions can be enabled and disabled using a telephone connected to the FRITZ!Box. You can also restore the factory settings of the FRITZ!Box using a telephone. Only tone-dialing (dual-tone multifrequency: DTMF) telephones can be used for configuration. 20.
Turning Do Not Disturb On/Off 20.3 Turning Do Not Disturb On/Off For the analog extension “FON 1” on the FRITZ!Box, the do not disturb option can be enabled by telephone. When the do not disturb feature is set, the telephone connected to the extension will no longer ring. Enabling Do Not Disturb Immediately r811s0s Immediately enables do not disturb for the extension “FON 1”. Do not disturb remains switched on until it is disabled. r91ss Saves your settings.
Switching the Alarm On and Off 20.4 Switching the Alarm On and Off You can use the telephones connected to the FRITZ!Box as alarms. The alarm can be set individually and enabled or disabled at any time. Configuring the Alarm for a Telephone N Pick up the handset. r881s
Setting Up Call Diversion 20.5 Setting Up Call Diversion With call diversion you can divert incoming calls. The calls are diverted to an external telephone line or to a certain telephone connected with your FRITZ!Box. If your telephony provider supports direct diversion of incoming calls, calls will be diverted by your provider. Otherwise the FRITZ!Box establishes a second connection to divert the call. In either case, call diversion to an external line will be charged at your contracted telephone rates.
Setting Up Call Diversion Disabling Call Diversion for All Incoming Calls N Pick up the handset. Enter one of the following three keypad sequences: s21ssr Disables immediate call diversion. s61ssr Disables delayed call diversion. s67ssr Disables call diversion on busy. Q Wait for the second-long positive acknowledgement tone. O Hang up the handset.
Setting Up Call Diversion Disabling Call Diversion for the Outgoing Telephone Number N Pick up the handset. Enter one of the following three keypad sequences: s21sr Disables immediate call diversion. s61sr Disables delayed call diversion. s67sr Disables call diversion on busy. Q Wait for the second-long positive acknowledgement tone. O Hang up the handset.
Setting Up Call Diversion Disabling Call Diversion for a Certain Telephone Number N Pick up the handset. Enter one of the following three keypad sequences: s21ssr Disables immediate call diversion. s61ssr Disables delayed call diversion. s67ssr Disables call diversion on busy. Q Wait for the second-long positive acknowledgement tone. O Hang up the handset.
Disabling Automatic Outside Dialing Disabling Call Diversion for the Analog Extension N Pick up the handset. r401ss Disables call diversion. r91ss Save your settings. O Hang up the handset. 20.6 Disabling Automatic Outside Dialing If you make a lot of internal calls, you can disable automatic outside dialing on the analog extension “FON 1” of the FRITZ!Box. Then you will hear an internal dialing tone when you pick up the telephone receiver.
Taking FRITZ!Box out of Operation 21 Taking FRITZ!Box out of Operation In this chapter you receive tips and recommendations for taking the FRITZ!Box out of operation. Please also follow our instructions for the correct disposal of waste equipment on page 161. 21.1 Restoring Factory Settings When the factory settings are restored to the FRITZ!Box, all of the settings in the FRITZ!Box are restored to their condition upon delivery.
Uninstalling Software 21.2 Uninstalling Software Additional software for the FRITZ!Box is available on the web pages of AVM at www.avm.de/en/download. If you have installed supplementary programs on one or more computers, uninstall the software using the control panel of your Windows operating system. Uninstalling Software in Windows 7 1. Open “Start / Control Panel / Programs”. 2. Under “Programs and Features”, click “Uninstall a program”. 3. Select in the list the AVM software to be uninstalled. 4.
Technical Specifications 22 Technical Specifications Facts worth knowing: Here you will find comprehensive technical data on your FRITZ!Box 7330. 22.1 Ports and Interfaces • DSL/telephone port – DSL modem in accordance with the standards ITU G.992.1 Annex A and B (ADSL), ITU G.992.3 Annex A and B (ADSL2), ITU G.992.5 Annex A and B (ADSL2+), G.992.3/5 Annex J, G.992.3/5 Annex M, G.994.1 (G.
Router Functions 22.2 Router Functions • • • • • • • • Router DHCP Server Firewall with IP masquerading/NAT IPv4 and IPv6 Child protection and filter lists port forwarding Dynamic DNS VPN 22.3 User Interface and Display • Configuration and status messages via a web browser on a connected computer • Five LEDs indicate the condition of the device 22.4 Physical Specifications • • • • • • Dimensions (W x D x H): approx.
Cable 22.5 Cable DSL/Telephone Cable The DSL/telephone cable is a special combined cable developed by AVM to connect the FRITZ!Box to the DSL splitter and the analog telephone line or the ISDN line. The DSL/telephone cable is a special combined cable developed by AVM to connect the FRITZ!Box to the DSL splitter and the analog telephone line. If you need a longer cable, you can extend one or multiple ends of the cable.
Customer Service 23 Customer Service Be it product documentation, frequently asked questions, tips or support: this chapter presents information on all important service topics. 23.1 Documentation on the FRITZ!Box To take advantage of all commands and features of your FRITZ!Box, consult the following documentation: Help In the FRITZ!Box user interface you can open the comprehensive Online Help by clicking the “Help” icon and the “Help” buttons.
Feedback on FRITZ!Box AVM Knowledge Base We would like to make our products as easy to use as possible. If you still have problems, sometimes you need just a tip to resolve them. In our AVM knowledge base you find immediately help and answers to your questions in easy dialogs. In a guided navigation we provide for customized solutions. You find the AVM knowledge base on the AVM Internet pages in the “Service” area: http://service.avm.de/support/en/skb 23.
Support from the Support Team Evaluating the Voice Quality of Internet Calls In the “Advanced View” of the FRITZ!Box, the “Telephony / Own Telephone Numbers / Voice Transmission” page offers you the opportunity to evaluate the quality of a call conducted over the Internet. Your evaluation will help us continue to improve the quality of voice transmission in Internet calls made over the FRITZ!Box. The contents of the call and numbers participating will not be transmitted to AVM. 23.
Support from the Support Team Support by E-mail You can send us an English-language e-mail request at any time using the “Service” area of our web site. The “Service” area can be reached at: www.avm.de/en/service 1. Select the product group and your product for which you need support from the “Support” area. You will receive a selection of FAQs. 2. If you need more help, click the “Contact support” button to open the e-mail support form. 3.
Manufacturer’s Warranty 23.5 Manufacturer’s Warranty We offer a manufacturer’s warranty of 5 years on the hardware of this original product. The warranty period begins with the purchase date from the first end user. Compliance with the warranty period can be proven by submission of the original invoice or comparable documents. This warranty does not restrict your warranty rights based on the contract of sale or other statutory rights.
AVM Products for the FRITZ!Box 24 AVM Products for the FRITZ!Box Here we introduce additional devices by AVM that are designed to be used in combination with your FRITZ!Box 7330. FRITZ!Powerline 500E LAN Powerline With FRITZ!Powerline 500E your electrical outlet is transformed into a secure network line.
AVM Products for the FRITZ!Box FRITZ!WLAN USB Stick N Up to 300 Mbit/s Dual band WPA2 (802.11i) Stick & Surf FRITZ!WLAN USB Stick N connects your computer easily and safely with your FRITZ!Box WLAN and other compatible WLAN routers: • USB stick for WLAN N with up to 300 Mbit/s • WLAN support for either 2.4-GHz or 5-GHz connections (dual band) • Supports the conventional standards 802.11n/g/b/a • WPA2 encryption for maximum WLAN security (802.
AVM Products for the FRITZ!Box FRITZ!WLAN USB Stick Up to 150 Mbit/s WPA2 (802.11i) Stick & Surf FRITZ!WLAN USB Stick connects your computer easily and safely with any WLAN router: • USB stick for WLAN N with up to 150 Mbit/s • Supports the WLAN standards 802.11n/b/g • WLAN support for 2.4-GHz connections • WPA2 encryption for maximum WLAN security (802.
AVM Products for the FRITZ!Box FRITZ!WLAN Repeater 300E Up to 300 Mbit/s WPS Gigabit LAN With the FRITZ!WLAN Repeater 300E the range of the wireless network can be conveniently extended: • Compatible with all conventional WLAN routers (802.11n/g/b/a radio standards) • WLAN support for either 2.
AVM Products for the FRITZ!Box FRITZ!WLAN Repeater N/G Up to 300 Mbit/s WPS Media function With the FRITZ!WLAN Repeater N/G the range of the wireless network can be extended quickly and easily: • Compatible with all conventional WLAN routers (802.11n/g/b/a radio standards) • WLAN support for either 2.
AVM Products for the FRITZ!Box FRITZ!Fon MT-F HD telephony Color display Web radio Reading e-mail FRITZ!Fon MT-F is a convenient cordless telephone (DECT) developed especially for the FRITZ!Box: • Supports HD telephony for natural sound, full duplex handsfree calls and open listening in HD quality • Voice transmission encrypted upon delivery for greater security • Intuitive menus on a large color display • Receive RSS feeds, web radio and podcasts, and read and answer e-mail • Battery talk time u
Legal Notice Legal Notice This documentation and the software it describes are protected by copyright. AVM grants the nonexclusive right to use the software, which is supplied exclusively in object code format. The licensee may create only one copy of the software, which may be used exclusively for backup use. AVM reserves all rights that are not expressly granted to the licensee.
Declaration of CE Conformity The manufacturer AVM GmbH Alt-Moabit 95 D 10559 Berlin Germany herewith declares that the product FRITZ!Box 7330 ADSL WLAN router complies with the following directives: 1999/5/EC R&TTE Directive: Radio Equipment and Telecommunications Terminal Equipment 2009/125/EC EU directive: ecodesign requirements for energy-related products The following norms were consulted to assess conformity: - EN 60950-1:2006 + A11:2009 + A1:2010 - EN 300 328 V1.7.
Disposal Information In accordance with European regulations and the Waste Electrical and Electronic Equipment Directive (WEEE), the FRITZ!Box 7330, as well as all devices and electronic components contained in the package, may not be disposed with household waste. Please bring FRITZ!Box 7330 to a collection point in your local community for the disposal of electric and electronic appliances after use.
Drilling Template See the next page for a drilling template. Use the drilling template as a guide to mark the holes needed to mount the FRITZ!Box on a wall. Be sure to print out the page with the drilling template in its original size, or 100%. Do not enlarge it, adjust its size, reformat or rescale it in your printer settings.
Glossary Glossary ADSL short for Asymmetric Digital Subscriber Line ADSL (G.992.1/G.992.2) was developed on the basis of DSL technology in order to satisfy the increasing demand for higher throughput rates during uploading and downloading. Designates a fast kind of data transmission that works with standard copper cables and transports signals in both directions at different speeds (upstream at 640 Kbit/s and downstream at up to 9 Mbit/s). ADSL2 short for Asymmetric Digital Subscriber Line 2 ADSL2 (G.992.
Glossary ADSL2+ short for Asymmetric Digital Subscriber Line 2 with extended bandwidth ADSL2+ (G.992.5) is a further development of the ADSL standard. ADSL2+ offers a doubled frequency range used for downstream transmission, and thus double the maximum bandwidth achievable for downstream to 24 Mbit/s. ADSL2+ is completely downward compatible, meaning that terminal devices compliant with ADSL and ADSL2 can also be operated on ADSL2+ lines, although they cannot exploit the advantages of ADSL2+.
Glossary Some Internet routers are equipped with an internal cable modem and can be connected directly with the cable line. DDNS short for Dynamic Domain Name System DDNS is a service which allows a computer always to be reached under the same domain name despite constantly changing public IP addresses. This means the home network can always be reached from the Internet, regardless of the user’s location.
Glossary DHCP short for Dynamic Host Configuration Protocol DHCP is a protocol for dynamically negotiating the operating parameters of the TCP/IP protocol (see glossary). The computers in a local IP network (DHCP clients) access the DHCP server as part of their operating systems’ start procedure. The central administration of the TCP/IP operation parameters makes it possible to avoid address conflicts caused by IP addresses (see glossary) accidentally assigned more than once.
Glossary This hierarchical system of DNS servers is known as the Domain Name System. The addresses of the DNS servers at which the Domain Name Service is to inquire by default generally are handed over to the computer by the Internet service provider automatically whenever a connection to the Internet is established. download Download designates the transfer of files from the Internet to a computer. DSL modem A DSL modem connects a computer to the Internet via the DSL line.
Glossary apartment. The splitter conducts telephone signals to your analog telephones or to the NT (see glossary). DSL signals are sent on to the DSL modem or DSL router. dynamic IP address A dynamic IP address is an IP address valid only for the duration of one Internet or network session. Every computer participating in the Internet must have a uniquely assigned public IP address. Since only a limited number of such IP addresses is available, they must be used sparingly.
Glossary fixed line A fixed line is a telephone line in the classic, landline telephone network. There are two kinds of fixed lines: analog lines and ISDN lines. If you have a fixed line and a DSL line, the signals for both lines use the same cable to access your house or apartment. For this reason your telephony and Internet service provider supplies you with a DSL splitter (see glossary) that separates the telephone signals and DSL signals from each other.
Glossary server”. A special program is required for downloading files, known as an “FTP client”. Some web browsers contain FTP clients, but they are also available as independent software. gateway Gateway is a general term designating an interface between two networks. Such a network interface can be realized using a router or a bridge, for instance. If a computer wants to transfer data packets to a computer in another network, it must first transmit the packet to the gateway.
Glossary hub A hub is a device that is used to connect network devices to each other, for instance through an Ethernet. Network devices are connected to each other in a star network, with each network device connected to the hub. There are no direct connections between the network devices. A hub can either send or receive data. Received data are sent to all connected devices. All connected devices share the data throughput.
Glossary IPv6 short for Internet Protocol version 6 IPv6 is the successor protocol to IPv4. IPv6 addresses are 128 bits long. This means that IPv6 makes approximately 340 undecillion (~ 3.4 x 1036) IPv6 addresses available. Each private user can be allotted over 18 quintillion public IPv6 addresses from her or his Internet service provider. The dearth of addresses in IPv4 is only one of the reasons for introducing IPv6.
Glossary NAS functionality NAS is short for Network Attached Storage NAS designates one or more devices that are integrated into a network to provide storage space. In connection with the FRITZ!Box, NAS functionality means that various services for connected USB storage media are available in the FRITZ!Box so that it easier for you to use your data and make them available in the local network. It is easy to exchange documents in the local network via the storage medium on the FRITZ!Box.
Glossary public IP address A public IP address is an IP address (see glossary) valid in the Internet. Every computer or router participating in the Internet must have a uniquely assigned public IP address. This address is usually negotiated dynamically with the Internet service provider when a connection to the Internet is dialed. The Internet service provider assigns the negotiated IP address to the computer or router for the duration of an Internet session.
Glossary port forwarding With port forwarding it is possible to specify ports that will allow all incoming or outgoing data packets to pass through a router or firewall. If a computer from the local network offers server services, for instance, the settings of a router using NAT (see glossary) or IP masquerading (see glossary) must enable or forward the port used by the server service for access to incoming data packets and thus keep it open permanently.
Glossary splitter DSL splitter (see glossary) Stick & Surf Stick & Surf is a technique developed by AVM for the fast, simple, error-free and secure configuration of radio networks. This technique allows for the straightforward transmission of all important parameters of a radio network from the WLAN base station to any computer that is to be added to the radio network.
Glossary The entire data throughput is at the disposal of every connected device. TCP/IP short for Transmission Control Protocol / Internet Protocol TCP/IP is the “language” of the Internet. TCP/IP is used to refer to a suite of protocols used for data communication over the Internet. TCP and IP are the network and transport protocols underlying most Internet services, including file transfer (FTP) and e-mail communication (SMTP). TCP/IP is available for practically all computer systems.
Glossary how remote configuration is started depends on the provider. For some providers, for instance, the user must enter a start code in the FRITZ!Box user interface. UMTS short for Universal Mobile Telecommunications System UMTS is a third-generation (3G) mobile radio standard with throughput rates of 384 Kbit/s to 7.2 Mbit/s. The high throughput rates make it possible to support multimedia services.
Glossary UPnP allows devices from all kinds of manufacturers (stereo systems, routers, printers, house controls) to be controlled via an IP-based network (see glossary), with or without central control through a gateway. It is based on a number of standardized network protocols and data formats. Expressed simplistically, devices can communicate with each other automatically using UPnP to exchange information.
Glossary supply. This makes it possible to load devices at the USB port and operate USB devices that do not have a power supply of their own. The Universal Serial Bus was introduced with the USB 1.0 specification in 1996. In 1998 came the reworked USB 1.1 specification, followed in 2000 by USB 2.0. With 480 Mbit/s, USB 2.0 provides for considerably higher throughput rates than USB 1.0/1.1 (12 Mbit/s).
Glossary VoIP short for for Voice over IP, also known as Internet telephony Calls from the Internet are possible to and from the fixed-line network and mobile communications networks. Various Internet service providers and telephony carriers provide SIPfixed-line gateways for this purpose. The gateways are used to produce voice connections between the Internet and conventional telephone networks. In principle, VoIP calls can be made over any Internet connection.
Glossary their customers, either free or subject to a charge. Ultimately this has maneuvered WLAN into serious competition with mobile UMTS technology. The application possibilities for wireless network communication also overlap with Bluetooth technology. For mobile devices with limited energy capacity Bluetooth is the more useful solution, however, as Bluetooth uses considerably less power than wireless LAN.
Index A C access rights user interface . . . . . . . . . . . . . . . . . 34 access rules. . . . . . . . . . . . . . . . . . . . . . 57 accessories . . . . . . . . . . . . . . . . . . . . . 153 advanced view . . . . . . . . . . . . . . . . . . . 33 alarm . . . . . . . . . . . . . . . . . . . . . . . 91, 137 alternating between calls . . . . . . . . . . . 97 ambient conditions. . . . . . . . . . . . . . . 146 analog extension . . . . . . . . . . . . . . . . . . 9 analog telephone line. . . . . . . . . . . .
D F declaration of CE conformity . . . . . . . 160 DECT base station . . . . . . . . . . . . . 10, 101 DECT button. . . . . . . . . . . . . . . . . . . . . . 11 DECT cordless telephone deregistering. . . . . . . . . . . . . . . . . 101 paging . . . . . . . . . . . . . . . . . . . . . . 101 registering . . . . . . . . . . . . . . . . . . . . 42 DECT Eco . . . . . . . . . . . . . . . . . . . . . . . 102 defining connection type . . . . . . . . . . . 95 defining outgoing numbers . . . . . . . . .
H Internet protocol version 6. . . . . . . . . . 67 see IPv6 Internet router . . . . . . . . . . . . . . . . . . . . 57 Internet telephone number . . . . . . . . . 47 Internet telephony entering telephone numbers . . . . . 47 IP address changing . . . . . . . . . . . . . . . . . . . . 111 emergency . . . . . . . . . . . . . . . . . . 108 in Linux . . . . . . . . . . . . . . . . . . . . . 115 in Mac OS X. . . . . . . . . . . . . . . . . . 115 in Windows . . . . . . . . . . . . . . . . . .
N R network . . . . . . . . . . . . . . . . . . . . . . . . 105 changing settings . . . . . . . . . . . . . 111 connection . . . . . . . . . . . . . . . . . . . 23 factory settings . . . . . . . . . . . . . . . 108 IPv4 settings . . . . . . . . . . . . . . . . . 108 network hub/switch . . . . . . . . . . . . 24 network overview . . . . . . . . . . . . . 105 network settings . . . . . . . . . . . . . . 105 prioritization . . . . . . . . . . . . . . . . . . 62 UPnP settings . . . . . . . . . . . . . . . .
T U technical specifications . . . . . . . . . . . 145 telephone connecting . . . . . . . . . . . . . . . . . . . 42 telephone book for FRITZ!Fon . . . . . . . . . . . . . . . . . . 82 in the Internet . . . . . . . . . . . . . . . . . 83 of the FRITZ!Box . . . . . . . . . . . . . . . 82 telephone line . . . . . . . . . . . . . . . . . . . . 22 telephone number blocking . . . . . . . . . . . . . . . . . . . . . 89 suppressing . . . . . . . . . . . . . . . . . . 95 telephone numbers. . . . . . . . . . . . .
W wake on LAN . . . . . . . . . . . . . . . . . . . . 107 warranty. . . . . . . . . . . . . . . . . . . . . . . . 152 Wi-Fi Protected Setup (WPS) . . . . . . . . 26 WLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 base station . . . . . . . . . . . . . . . . . . 10 frequency ranges . . . . . . . . . . . . . . 80 guest access . . . . . . . . . . . . . . . . . . 73 manually . . . . . . . . . . . . . . . . . . . . . 72 range . . . . . . . . . . . . . . . . . . . . . . . . 75 security . . . . . . .
