Operating Instructions and Installation Instructions

Help in Case of Errors
FRITZ!Box 6820 LTE 103
21 Help in Case of Errors
Here you can find assistance if you are not able to open the
user interface of your FRITZ!Box or if errors occur with wireless
LAN connections.
For more help, see the AVM Knowledge Base in the Internet:
avm.de/service
21.1 The User Interface Does Not Open
If the FRITZ!Box user interface cannot be opened, this can
have various causes.
Work through the following steps in sequence until the error
has been resolved.
Entering http://fritz.box in the Web Browser
Enter http://fritz.box in your web browser instead of
“fritz.box”.
Google Chrome, for instance, performs a Google search if the
address of the FRITZ!Box is not known or was entered incom-
pletely.
Restarting the FRITZ!Box
1. Disconnect the FRITZ!Box from the power supply.
2. Wait about five seconds before reconnecting to the pow-
er supply.
3. Wait until the LEDs “Power” and “WLAN” (only if wireless
LAN is switched on) light up.
The FRITZ!Box is ready for operation again.