Operating Instructions and Installation Instructions
Forgot Password—What to Do?
FRITZ!Box 3390 51
8.3 Forgot Password—What to Do?
If you have forgotten your password for the user interface, for
reasons of security, you have to restore the factory settings to
your FRITZ!Box.
This will discard all of your settings. Afterwards you will have
to reconfigure your Internet connection and all personal net-
work and network device settings.
Here is how to restore the factory settings to the FRITZ!Box:
1. Disconnect the FRITZ!Box from the power supply.
2. Reconnect to the power supply after about five seconds
and wait until the “Power” LED lights up.
In the first ten minutes after restarting you can restore
the factory settings to the FRITZ!Box.
3. Open the browser on a computer connected with the
FRITZ!Box by wireless LAN or LAN and enter fritz.box
in
the address field.
4. In the “Welcome to your FRITZ!Box” window, click “For-
got password?” underneath the password query on and
follow the instructions on the screen.
The FRITZ!Box is reset to the factory settings and then re-
started. Afterwards you can once again access the
FRITZ!Box user interface.
5. After restarting, reconfigure the FRITZ!Box over the user
interface or load your saved settings to the FRITZ!Box
(see page 32).
This concludes the reset of the FRITZ!Box.










