S01/03-L01/03- 20.000-R&P 01/03 High-Performance Communication by… This manual is printed on chlorine-free paper.
F!XUSB-e.book Seite 2 Mittwoch, 8. November 2006 2:23 14 FRITZ!X USB v3.0 This manual and the software it describes are protected by copyright. AVM grants the non-exclusive right to use the software, which is supplied exclusively in what is known as object code format. The licensee may create only one copy of the software, which may be used exclusively for backup use. AVM reserves all rights that are not expressly granted to the licensee.
F!XUSB-e.book Seite 3 Mittwoch, 8. November 2006 2:23 14 Contents 1 1.1 1.2 1.3 1.4 2 2.1 2.2 2.3 3 3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 3.9 3.10 3.11 4 4.1 4.2 4.3 5 5.1 5.2 5.3 5.4 5.5 5.6 Introduction 9 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The PBX FRITZ!X USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Audible Signals. . . . . .
F!XUSB-e.book Seite 4 Mittwoch, 8. November 2006 2:23 14 6 6.1 6.2 6.3 6.4 6.5 6.6 7 7.1 7.2 7.3 7.4 7.5 7.6 7.7 7.8 7.9 7.10 7.11 7.12 7.13 7.14 7.15 7.16 7.17 8 8.1 8.2 8.3 8.4 4 Configuring FRITZ!X USB 44 The FRITZ!X Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Starting the Configuration Software . . . . . . . . . . . . . . . . . . . . . . . .
F!XUSB-e.book Seite 5 Mittwoch, 8. November 2006 2:23 14 Safety Instructions Please note the following when working with your FRITZ!X USB PBX: z Do not open the housing of FRITZ!X USB. The device contains hazardous components and should only be opened by authorized repair technicians. z All terminal equipment that is connected to the FRITZ!X USB must be approved for operation in public telephone networks in the European Union (Declaration of CE Conformity).
F!XUSB-e.book Seite 6 Mittwoch, 8. November 2006 2:23 14 Typographical Conventions The following symbols and highlighting conventions are used in this manual to make reading easier and to emphasize important information. Highlighting The table below explains the highlighting used in this manual. 6 Highlighting Function Example Quotation marks Keys, buttons, icons, tabs, menus, commands “Start / Programs”; “Enter” Capitals Path and file names in running text SOFTWARE\INFO.PDF or README.
F!XUSB-e.book Seite 7 Mittwoch, 8. November 2006 2:23 14 Symbols The following graphic symbols used in the manual always appear in connection with text printed in gray italics: FRITZ! marks useful hints to assist you in working with the product. The hand indicates important instructions that must be observed to avoid malfunctions. The following symbols are used in explaining how to configure and operate FRITZ!X USB using a tone-dialing telephone: The Telephone Keypad 0...
F!XUSB-e.book Seite 8 Mittwoch, 8. November 2006 2:23 14 Disposal Instructions After use, please subject this product to orderly disposal as electronic scrap in accordance with the current EU disposal regulations.
F!XUSB-e.book Seite 9 Mittwoch, 8. November 2006 2:23 14 Introduction 1 Introduction FRITZ!X USB is a combined ISDN-Controller and PBX (Private Branch Exchange) in one. This intelligent combination allows you to connect your computer and four analog devices to ISDN. This means you can continue using your existing analog equipment, such as telephones, answering machines and fax machines, while taking advantage of ISDN features.
F!XUSB-e.book Seite 10 Mittwoch, 8. November 2006 2:23 14 Package Contents AC Power Adapter ISDN NT Fax Analog Telephone USB Internet E-mail Fax Data Voice Answering Machine Analog Telephone Analog Telephone Computer and analog terminal equipment connected to an ISDN line using FRITZ!X USB 1.
F!XUSB-e.book Seite 11 Mittwoch, 8. November 2006 2:23 14 System Requirements 1.2 System Requirements FRITZ!X USB is designed for use with point-to-multipoint ISDN lines using the Euro-ISDN signaling protocol DSS1. Connection to other line types is contrary to the intended use of the product and may cause malfunctions. Trouble-free operation of the product is not guaranteed in such cases.
F!XUSB-e.book Seite 12 Mittwoch, 8. November 2006 2:23 14 LEDs FRITZ!X USB LEDs FRITZ!X USB The current operational state of FRITZ!X USB is indicated by five LEDs (light-emitting diodes) on the front panel. The various LEDs indicate specific conditions as listed in the following table: LED Meaning Power shows the operation status of FRITZ!X USB ...indicates that the device is connected to the power mains and to ISDN ...
F!XUSB-e.book Seite 13 Mittwoch, 8. November 2006 2:23 14 Connectors Connectors FRITZ!X USB uses the following connectors: RJ45 plug RJ12 plug USB connector Series A USB connector Series B The ISDN cable supplied with FRITZ!X USB has an RJ45 plug at each end. The power cord also has a RJ45 plug at one end. Analog terminal devices are connected to FRITZ!X USB by means of RJ12 plugs or the cable clips.
F!XUSB-e.book Seite 14 Mittwoch, 8. November 2006 2:23 14 Cables Cables FRITZ!X USB is connected to ISDN by plugging the ISDN cable into the ISDN Network Terminator (NT). The ISDN cable has an RJ45 plug at each end. The computer is connected to FRITZ!X USB with the USB cable. The flat, rectangular plug is a Series A connector. It connects to your computer's USB port. If the computer is connected to a USB hub, the Series A connector is plugged into the hub. The square plug is a Series B connector.
F!XUSB-e.book Seite 15 Mittwoch, 8. November 2006 2:23 14 Features Features ISDN Features Supported Your network operator may not support all ISDN services.
F!XUSB-e.book Seite 16 Mittwoch, 8.
F!XUSB-e.book Seite 17 Mittwoch, 8. November 2006 2:23 14 Audible Signals 1.4 Audible Signals The following diagram illustrates the duration and intervals of the varius handset and rig signals.
F!XUSB-e.book Seite 18 Mittwoch, 8. November 2006 2:23 14 Hardware Installation 2 Hardware Installation This chapter describes the installation of the FRITZ!X USB hardware, including how to connect it to the ISDN line, the PC and the power supply, as well as instructions for connecting analog terminal equipment to the PBX. When the FRITZ!X USB installation has been completed, the analog extensions (for telephones, fax machines etc.) are ready for operation.
F!XUSB-e.book Seite 19 Mittwoch, 8. November 2006 2:23 14 Connecting the Cables 2.2 Connecting the Cables Proceed as follows to connect the necessary cables: 1. Position your FRITZ!X USB so that the sockets on the back panel are facing you. 2. To connect FRITZ!X USB to the ISDN line, take the ISDN cable from the package. Plug one end into the jack labeled “ISDN” at the right end of the FRITZ!X USB connector panel. Plug the other end into an ISDN jack of your ISDN line. 3.
F!XUSB-e.book Seite 20 Mittwoch, 8. November 2006 2:23 14 Connecting Analog Terminal Equipment 2.3 Connecting Analog Terminal Equipment FRITZ!X USB has been tested and CE-certified in accordance with European Union directives. All analog telecommunication devices with CE certification can be connected to its extensions.
F!XUSB-e.book Seite 21 Mittwoch, 8. November 2006 2:23 14 Software Installation 3 Software Installation FRITZ!X USB can be installed in the operating systems Windows XP, Windows Me, Windows 2000 or Windows 98. In some operating systems the display of menus and folders can be changed. The following instructions are based on the standard installation of each operating system. 3.
F!XUSB-e.book Seite 22 Mittwoch, 8. November 2006 2:23 14 Installing the Driver Software in Windows XP 3.2 Installing the Driver Software in Windows XP Administrator rights are required to install the driver software in Windows XP Professional. Once the FRITZ!X USB has been inserted in your computer, proceed as follows: 1. Start the computer. Windows XP Plug & Play automatically detects the FRITZ!X USB and automatically installs the drivers contained in the operating system.
F!XUSB-e.book Seite 23 Mittwoch, 8. November 2006 2:23 14 Installing the Driver Software in Windows XP To make sure that the latest version of these drivers is installed, it may be necessary to update the drivers with the installation program included on the FRITZ!X USB installation CD: 1. Insert the FRITZ!X USB CD and run the program SETUP.EXE in the WINDOWS.XP folder. The installation program for FRITZ!X USB starts. 2. Choose your language and click “Continue”. 3.
F!XUSB-e.book Seite 24 Mittwoch, 8. November 2006 2:23 14 Installing the Driver Software in Windows Me 3.3 Installing the Driver Software in Windows Me Proceed as follows to install FRITZ!X USB: 1. After connecting FRITZ!X USB, start the computer and insert the FRITZ!X USB CD. The Windows Me Plug & Play mechanism automatically detects the PBX. The Add New Hardware Wizard is started. 2. When asked: “What would you like to do?”, select the option “Automatic search for a better driver (Recommended).”. 3.
F!XUSB-e.book Seite 25 Mittwoch, 8. November 2006 2:23 14 Installing the Driver Software in Windows 2000 3.4 Installing the Driver Software in Windows 2000 Administrator rights are required to install the driver software in Windows 2000. 1. Once you have connected FRITZ!X USB to the computer and ISDN, Windows 2000 Plug & Play recognizes the PBX automatically. The Add New Hardware Wizard is started. 2. Now you are prompted to specify a D-channel protocol. “European ISDN (DSS1)” is already selected.
F!XUSB-e.book Seite 26 Mittwoch, 8. November 2006 2:23 14 Installing the Driver Software in Windows 98 4. In the next dialog, select “Update” and confirm by clicking “Continue”. 5. At this point Windows may warn you that the “digital signature” for the FRITZ!X USB PBX was not found. Click “Yes” to continue the installation. 6. A second message then informs you that no digital signature was found for the AVM ISDN NDIS WAN CAPI Driver. Again, click “Yes” to continue. 7.
F!XUSB-e.book Seite 27 Mittwoch, 8. November 2006 2:23 14 Installing the Driver Software in Windows 98 3. When the program asks where to search for the driver, activate only the option “CD-ROM drive”. Specifying the driver location in Windows 98 4. When the message “Windows has finished installing the software selected that your new hardware device requires.” appears, click “Finish”. 5. Choose your language and click “Continue”. 6.
F!XUSB-e.book Seite 28 Mittwoch, 8. November 2006 2:23 14 Installing the Communications Software FRITZ! 3.6 Installing the Communications Software FRITZ! 1. After driver software for the FRITZ!X USB ISDN-Controller has been installed, the setup program reports that the FRITZ! communications software can be installed. Click the “Next” button to proceed. 2. Specify the folder in which the FRITZ! communications software is to be installed on your computer. 3.
F!XUSB-e.book Seite 29 Mittwoch, 8. November 2006 2:23 14 Installing the AVM ISDN CAPI Port Driver 3.7 Installing the AVM ISDN CAPI Port Driver Upon conclusion of the FRITZ! communications software installation, you can install the AVM ISDN CAPI Port Driver. A window with four settings pages is displayed: z Modems Select here the CAPI Port modems you would like to install, such as “AVM ISDN Internet (PPP over ISDN)” for a connection to an Internet Service Provider using Windows’ Dial-Up Networking.
F!XUSB-e.book Seite 30 Mittwoch, 8. November 2006 2:23 14 Installing the Configuration Software FRITZ!X 3.8 Installing the Configuration Software FRITZ!X After installing the FRITZ! communications software and the AVM ISDN CAPI Port Driver, a message informs you that the PBX configuration software can be installed. Proceed as follows: 1. Specify the folder in which the configuration software is to be installed on your computer. 2.
F!XUSB-e.book Seite 31 Mittwoch, 8. November 2006 2:23 14 Where to Find What After Installation 3.10 Where to Find What After Installation After installation with default settings you will find the software components of FRITZ!X USB at the following locations: The driver software for the PBX FRITZ!X USB is loaded automatically when Windows is started.
F!XUSB-e.book Seite 32 Mittwoch, 8. November 2006 2:23 14 Installing Individual Software Components 3.11 Installing Individual Software Components Certain software components may already be installed on your computer, such as FRITZ!, for example. In this case you may want to install only certain individual components from the product CD. You can do so as follows: z To install the FRITZ!X USB driver software, follow the instructions in the section for your operating system.
F!XUSB-e.book Seite 33 Mittwoch, 8. November 2006 2:23 14 Removing Software Components 4 Removing Software Components The steps required to remove the software vary depending on your computer's operating system. See the section below that describes uninstallation in your operating system. 4.1 Removing Software in Windows XP Proceed as follows to remove the FRITZ!X USB driver software in Windows XP: 1.
F!XUSB-e.book Seite 34 Mittwoch, 8. November 2006 2:23 14 Removing Software Components in Windows Me/98 4. Select the software component you want to remove. 5. Click the “Change/Remove” button. All of the selected component's files and settings are deleted from your computer. 6. Repeat this process to remove other software components of FRITZ!X USB. This completes components. the uninstallation of the selected 4.
F!XUSB-e.book Seite 35 Mittwoch, 8. November 2006 2:23 14 Removing Software Components in Windows 2000 4.3 Removing Software Components in Windows 2000 Proceed as follows to remove the FRITZ!X USB driver software in Windows 2000: 1. Open the system properties of Windows by clicking through “Start / Settings / Control Panel / System” and select the "Device Manager" button on the “Hardware” settings page. 2. In the “Network adapters” section of the Device Manager, select the “AVM FRITZ!X USB” entry. 3.
F!XUSB-e.book Seite 36 Mittwoch, 8. November 2006 2:23 14 FRITZ!: Internet and ISDN Software 5 FRITZ!: Internet and ISDN Software FRITZ! opens the door to a whole world of communication: file transfer, fax, Web surfing and much more. 5.1 The Many Facets of FRITZ! Once FRITZ!X USB is installed on your computer, the application interface CAPI 2.0 is available. The FRITZ! communications software uses this interface to access the installed hardware.
F!XUSB-e.book Seite 37 Mittwoch, 8. November 2006 2:23 14 Blocking Numbers With ISDNWatch In the FRITZ! Address Book you can store all the information needed to dial up connections from the various modules. The Address Book can be opened from any FRITZ! module. For detailed information on FRITZ!, see the Online Help and the FRITZ! manual. The manual is supplied as a PDF file in the \SOFTWARE\INFO\ folder on the installation CD.
F!XUSB-e.book Seite 38 Mittwoch, 8. November 2006 2:23 14 Into the Internet With FRITZ!web 5.3 Into the Internet With FRITZ!web In addition to the traditional ISDN services such as file transfer or telefax, FRITZ!X USB also supports Internet access. You can explore the World Wide Web, exchange email or enter chat rooms. For detailed information on configuring and using FRITZ!web, please see the FRITZ! Online Help.
F!XUSB-e.book Seite 39 Mittwoch, 8. November 2006 2:23 14 Clearing Idle Connections Automatically Clearing Idle Connections Automatically In the FRITZ!web settings you can specify how many seconds the line is allowed to remain idle before the existing connection to the Internet is automatically cleared down. An example: You request a web page and view it in your browser. While you are reading, no further data is requested over the Internet connection.
F!XUSB-e.book Seite 40 Mittwoch, 8. November 2006 2:23 14 Using ISDN Services With FRITZ! 5.4 Using ISDN Services With FRITZ! ISDN integrates the entire range of telematics services, such as telephone, telefax, data and video communication, in a single digital telecommunications network. FRITZ! turns your computer into a convenient communications hub which provides all these services. You can also use third-party communications applications based on CAPI 2.0.
F!XUSB-e.book Seite 41 Mittwoch, 8. November 2006 2:23 14 AVM ISDN CAPI Port Driver AVM ISDN CAPI Port Driver The AVM ISDN CAPI Port Driver allows you to use an ISDNController integrated in FRITZ!X USB as if it were a modem. Programs designed to communicate with modems can use the AVM ISDN CAPI Port Driver to address the ISDN interface. This means that all of the various communications options of Windows can be used with all AVM ISDN-Controllers.
F!XUSB-e.book Seite 42 Mittwoch, 8. November 2006 2:23 14 Does the Computer Support ACPI? upon the request of a hardware component or an external device, for instance, when a fax arrives through the FRITZ!X USB. When the fax program activates to accept the incoming fax, the energy-saving condition is ended. FRITZ!X USB thus offers you the option of ending standby operation for incoming faxes and calls by using the “Remote Wake Up over ISDN” command.
F!XUSB-e.book Seite 43 Mittwoch, 8. November 2006 2:23 14 Always Prepared With “Remote Wake Up” For more information on ACPI, see Windows Help on the FRITZ!X USB CD in the SOFTWARE\INFO folder or the manuals for your computer and motherboard. Always Prepared With “Remote Wake Up” Please note the following to keep FRITZ!X USB and FRITZ! ready to receive at all times in standby operation. z Deactivate the “Hibernation” option.
F!XUSB-e.book Seite 44 Mittwoch, 8. November 2006 2:23 14 Configuring FRITZ!X USB 6 Configuring FRITZ!X USB The FRITZ!X configuration software is provided to configure your FRITZ!X USB conveniently. Use this program to adapt your telecommunications system to your individual needs. The program can save you the time and trouble of configuring each setting from an extension telephone. 6.
F!XUSB-e.book Seite 45 Mittwoch, 8. November 2006 2:23 14 Factory Settings Charges FRITZ!X logs all charges incurred at the PBX and provides statistical evaluations. This provides an overview of the monthly charges incurred by the PBX. The charge statistics can be displayed in tables and also as a graph. The charge lists can also be exported to a file for further processing. Telephony This menu includes everything you need to call internal or external parties from your computer.
F!XUSB-e.book Seite 46 Mittwoch, 8. November 2006 2:23 14 Factory Settings 46 z Call waiting is disabled on all extensions. z Reject calls when busy (Busy on Busy) is disabled for all extensions. z Call Diversion via the second B channel is disabled on all extensions. z Call forwarding is disabled for all MSNs. z Suppression of the outgoing Caller ID is disabled on all extensions. z Incoming Caller ID display is activated on all extensions.
F!XUSB-e.book Seite 47 Mittwoch, 8. November 2006 2:23 14 Starting the Configuration Software 6.3 Starting the Configuration Software Start the configuration software by selecting “Start / (All) Programs / AVM / FRITZ!X”. The first time you start the configuration program, the Configuration Wizard opens with a welcome window. Follow the instructions on the screen of the Configuration Wizard to make the basic settings for your FRITZ!X USB.
F!XUSB-e.book Seite 48 Mittwoch, 8. November 2006 2:23 14 Assigning Names to the Extensions Assigning Names to the Extensions Four extensions are available on the FRITZ!X USB. You can enter a description for each extension. 1. Select the “General” settings page in the “Settings” menu. 2. You can enter a name for each extension in the window area labelled “Assigning Internal Parties/Devices to the Extensions”.
F!XUSB-e.book Seite 49 Mittwoch, 8. November 2006 2:23 14 Assigning MSNs to the Extensions 1. Select the “MSNs” settings page in the “Settings” menu. 2. Enter the MSNs you received from your ISDN provider in the number fields. It is not necessary to enter the MSNs in any particular order. Assigning MSNs to the Extensions To assign MSNs to extensions: 1. Select the “Extensions” settings page in the “Settings” menu. 2. Up to three MSNs can be assigned to each extension.
F!XUSB-e.book Seite 50 Mittwoch, 8. November 2006 2:23 14 Advanced Settings 6.5 Advanced Settings The advanced settings allow you to use ISDN features at your analog extensions. The three advanced settings used most frequently are explained in detail here. For information about how to configure additional settings, see the “Guide” section in the FRITZ!X Online Help.
F!XUSB-e.book Seite 51 Mittwoch, 8. November 2006 2:23 14 Configuring Call Diversion via the Second B-channel Configuring Call Diversion via the Second Bchannel This kind of call forwarding lets you divert calls for an extension either to a different extension or to an external line. Call diversion to an externe line is charged like an outgoing call to the diverted number. 1. Select the “Call Diversion” settings page in the “Settings” menu. 2.
F!XUSB-e.book Seite 52 Mittwoch, 8. November 2006 2:23 14 Configuring Call Forwarding Configuring Call Forwarding With call forwarding you can forward incoming calls for one Multiple Subscriber Number (MSN) to an external line. This means that calls are forwarded depending on which MSN of your line was dialed. Ask your ISDN provider whether “Call Forwarding” is available on your ISDN line. Enabling call forwarding is subject to charges.
F!XUSB-e.book Seite 53 Mittwoch, 8. November 2006 2:23 14 Special Commands 6.6 Special Commands FRITZ!X provides telephony, functions to log activities at your extensions and evaluate charges, the LCR feature, an updating function for the PBX software (firmware) and a command to restore factory settings. The update command and the command for restoring factory settings are explained below. For information about how to configure additional settings, see the “Guide” section in the FRITZ!X Online Help.
F!XUSB-e.book Seite 54 Mittwoch, 8. November 2006 2:23 14 Updating the PBX Software z From the “Service” area the FAQs may be accessed. These lists of Frequently Asked Questions along with their answers present concrete support suggestions and tips. Solutions to concrete problems are offered here. z The latest driver software and software for your PBX can be downloaded from the “Download” section.
F!XUSB-e.book Seite 55 Mittwoch, 8. November 2006 2:23 14 Restoring Factory Settings Restoring Factory Settings If you have not yet configured any settings for FRITZ!X USB, the factory settings are active (see the section “Factory Settings” on page 45). If you have configured settings for FRITZ!X USB and would like to restore the factory settings, proceed as follows: 1. Click “Load Factory Settings...” from the “Tools” menu. 2.
F!XUSB-e.book Seite 56 Mittwoch, 8. November 2006 2:23 14 FRITZ!X USB Operation 7 FRITZ!X USB Operation For complete instructions on dialing calls from your computer using the FRITZ!X configuration program, see the Online Help. For additional information, please see the PDF file COUNTRY_ SETTINGS.PDF in the SOFTWARE\INFO\ folder on the FRITZ!X USB CD. This chapter describes the use of features available on FRITZ!X USB extension telephones.
F!XUSB-e.book Seite 57 Mittwoch, 8. November 2006 2:23 14 Dialing Internal Calls Dialing External Calls With Suppression of Outgoing Caller ID (CLIR) This function prevents your number from being displayed on the telephone of the subscriber you call. Proceed as follows: N Pick up the handset. s31r Dial the sequence shown at left. Now you hear the external dial tone. M Dial the desired external number.
F!XUSB-e.book Seite 58 Mittwoch, 8. November 2006 2:23 14 Call Waiting 7.3 Call Waiting Activate the “Call Waiting” feature to be notified during a call if a second caller is dialing your line. An acoustic signal in your telephone handset notifies you that a second call is waiting. You can accept the connection with the new caller within 30 seconds. If you ignore the signal, the waiting call is rejected after 30 seconds. R2 To accept a waiting call, dial the sequence shown at left.
F!XUSB-e.book Seite 59 Mittwoch, 8. November 2006 2:23 14 Consultation / Hold 7.4 Consultation / Hold The “Consultation/Hold” feature allows you to place an existing call on hold. You then may consult someone else at your workplace or dial a second call. The party on hold does not hear the second conversation. Once you have finished the consultation, you can return to the original connection. To place a call on hold and then reactivate it, proceed as follows: Call No. 1 You are talking to Caller No.1.
F!XUSB-e.book Seite 60 Mittwoch, 8. November 2006 2:23 14 Alternating Between Calls 7.5 Alternating Between Calls Whenever you have one active connection and one caller on hold, you can switch from one call to the other as often as you want using the Hold button. To alternate between two connections, proceed as follows: Call No. 1 You are talking to Caller No.1. P R Press the Hold button. Call No. 1 is now on hold.
F!XUSB-e.book Seite 61 Mittwoch, 8. November 2006 2:23 14 Transferring Calls The alternating connections can be ended in a number of ways: O The caller on hold hangs up. You can continue talking on the active connection. R1 You end the active connection by dialing the sequence shown at left. The call that was on hold is now active again, and there is no call left on hold. O You can also return to the call on hold by hanging up the handset: this ends the currently active connection.
F!XUSB-e.book Seite 62 Mittwoch, 8. November 2006 2:23 14 External Transfer 7.7 External Transfer With this ISDN feature you can connect two external parties with each other, when one connection has been active and the other has been on hold. Then you can end your own connection while the other two parties continue their conversation. You can also connect external parties from a three-party conference. For more information, see also the instructions in the TELEPHONE.PDF file on the FRITZ!X USB CD.
F!XUSB-e.book Seite 63 Mittwoch, 8. November 2006 2:23 14 Three-Party Conference Call 7.8 Three-Party Conference Call FRITZ!X USB allows you to hold telephone conferences with two other people at once. Two external and one internal party, or two internal and one external party can conduct a conference call with each other. You can set up a three-party conference as follows: N Pick up the handset of your telephone. M Dial the external number of the first party. Talk. R Now press the Hold button.
F!XUSB-e.book Seite 64 Mittwoch, 8. November 2006 2:23 14 Call-back on Busy 7.9 Call-back on Busy If an external number that you dial is busy, you can request a signal to tell you when the line you dialed is available again. When the subscriber you dialed hangs up, your telephone rings for 20 seconds as it would for an incoming call. When you pick up your handset, the number of the desired party is automatically dialed again.
F!XUSB-e.book Seite 65 Mittwoch, 8. November 2006 2:23 14 Call-back on No Response 7.10 Call-back on No Response This function can be used when you dial an external number and the party does not respond. Once the party can be reached again and conducts a call from her or his phone, this function recognizes when this conversation is ended. Your telephone rings. When you pick up your handset, the number of the desired party is automatically dialed again.
F!XUSB-e.book Seite 66 Mittwoch, 8. November 2006 2:23 14 Call Tracing (MCID) 7.11 Call Tracing (MCID) The “Call Tracing” feature, technically known as “Malicious Caller Identification” or MCID, must be enabled for your line by your ISDN provider. Once the function has been enabled, you can activate it using your telephone.
F!XUSB-e.book Seite 67 Mittwoch, 8. November 2006 2:23 14 Group Call 7.13 Group Call FRITZ!X USB’s “Group call” feature allows you to ring all other extensions at the same time. To do so, you must first configure the extension for internal dialing. Your call is connected with whichever extension answers first. N Pick up the handset. 9 Instead of an extension number, dial “9”. All extensions that are not busy ring. Group calls can be enabled or disabled for each extension individually. 7.
F!XUSB-e.book Seite 68 Mittwoch, 8. November 2006 2:23 14 Using Keypad Messages “Suspend/Resume” feature is not enabled on your line. It is also possible that the parked-call ID you chose my already be in use. Q After the acknowledgment tone, the connection is suspended. You can hang up the handset. O The call remains suspended at the ISDN provider’s local switch for two minutes. To resume the connection, proceed as follows: N Pick up the handset again. You must not have a call on hold.
F!XUSB-e.book Seite 69 Mittwoch, 8. November 2006 2:23 14 Adjusting the Hold Button Function To enter a keypad message on an extension without automatic outside dialing: N Pick up the handset. 0sr Seq Dial the sequence shown at left. “Seq” stands for the keypad message you received from your ISDN provider. 7.16 Adjusting the Hold Button Function Be sure to set the function of the hold button on your analog terminal devices. Flash times from 80 ms (short flash) to 310 ms (long flash) are supported.
F!XUSB-e.book Seite 70 Mittwoch, 8. November 2006 2:23 14 Support 8 Support AVM provides numerous sources of information to assist you if any questions or problems arise. Whether manuals, updates or support – here you will find the important information you need. In many cases problems which arise during operation can be resolved by installing the current Microsoft Service Pack for your operating system. The current service pack can be obtained directly from Microsoft. 8.
F!XUSB-e.book Seite 71 Mittwoch, 8. November 2006 2:23 14 Updates the Acrobat Reader to read the PDF file, you can do so using the installation program included in the same folder on the CD. z Help for the FRITZ! communications software: In all FRITZ! modules you can open the detailed Online Help by pressing “F1” or clicking the Help button.
F!XUSB-e.book Seite 72 Mittwoch, 8. November 2006 2:23 14 Troubleshooting Driver software for FRITZ!X USB can be downloaded from this location. The AVM FTP server can also be used to download current driver software. The download area of the FTP server can be accessed by clicking the “FTP Server” link or entering the following address: www.avm.de/ftp 8.3 Troubleshooting Not all errors indicate defects in FRITZ!X USB or your terminal equipment.
F!XUSB-e.book Seite 73 Mittwoch, 8. November 2006 2:23 14 Troubleshooting z Are your terminal devices – telephones, modems, fax machines – correctly connected to FRITZ!X USB? z Is your terminal device defective? Test it on a different FRITZ!X USB extension or on a different PBX. No external dial tone when you pick up the telephone handset Check whether automatic outside dialing is set for the extension. If not, see if you can obtain a dial tone by dialing “0”.
F!XUSB-e.book Seite 74 Mittwoch, 8. November 2006 2:23 14 Troubleshooting Automatic outside dialing is deactivated for your extension, and you hear a busy signal 30 seconds after picking up the handset or switching on your fax machine This is not an error. FRITZ!X USB sounds the busy signal if your handset is off the hook for 30 seconds and no number is dialed. Dial the desired phone or fax number within 30 seconds.
F!XUSB-e.book Seite 75 Mittwoch, 8. November 2006 2:23 14 Assistance From AVM Support after which FRITZ!fon answers calls can be specified in the program settings on the “Answering Machine” page over the “Answering Profile” button. The delay setting in effect is the one configured in the answering profile that is activated on the “ISDN” settings page.
F!XUSB-e.book Seite 76 Mittwoch, 8. November 2006 2:23 14 Assistance From AVM Support FRITZ! manual (FRITZ!data chapter). In the case of an error, write down the exact wording of the error message. Support requires this information to rectify the error. Support by E-mail Support requests can be sent to AVM by e-mail. Please use the Support request form at: http://www.avm.de/en/service/support/ Fill out the form and send it to AVM support by clicking the “Send” button.
F!XUSB-e.book Seite 77 Mittwoch, 8. November 2006 2:23 14 Assistance From AVM Support z What is the exact wording of any error messages you received? z Please supply as detailed a description of the error as possible: at what point does the error occur, which software are you having problems with, etc.
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F!XUSB-e.book Seite 80 Mittwoch, 8. November 2006 2:23 14 Declaration of CE Conformity The manufacturer AVM GmbH Address Alt-Moabit 95 D-10559 Berlin herewith declares that the product Product FRITZ!X USB v3.
