Operation Manual

Troubleshooting
FRITZ!X PC – 7 Support 65
l
A common mistake is that the extension has been assi-
gned an MSN as its outgoing Caller ID, but not as a dial-
in number. In order for the extension to ring, you must
either assign it a valid MSN as a dial-in number, or clear
all of its MSN settings, both outgoing Caller ID and dial-
in numbers.
l Check whether the FRITZ! communication software re-
sponds to incoming calls.
All incoming calls are answered by the ISDN-Controller
Check the program settings in FRITZ!fax and FRITZ!vox. Is
FRITZ!fax standing by for incoming calls? If you have selected
the call acceptance option “All incoming fax calls” on the
“ISDN” settings page, then no calls can be answered by
FRITZ!X PC’s analog extensions.
If FRITZ!vox is standing by for incoming calls and you have
selected the call acceptance option “All incoming calls” on
the “ISDN” settings page, then FRITZ!vox takes all incoming
calls after a certain delay. In this case, no calls can be ans-
wered by FRITZ!X PC’s analog extensions. The delay after
which FRITZ!vox answers calls can be specified in the “Ans-
wering Profile” dialog, opened from the “Answering Profiles”
page in the program’s Settings dialog. The delay setting in
effect is the one configured in the answering profile that is
activated on the “ISDN” settings page.
FRITZ!X PC after a power failure
When you restart FRITZ!X PC after a power failure, its configu-
ration corresponds to the last settings saved in the PBX’s on-
board memory.
If you have changed settings but not saved them in FRITZ!X
PC, then the PBX starts up with its original factory settings.
No acknowledgment tone is heard when you program
FRITZ!X PC from an extension phone
Only tone-dialing (DTMF) telephones can be used to program
FRITZ!X PC. Pulse-dialing telephones are not suitable for pro-
gramming functions.
F!xpc_e.book Seite 65 Dienstag, 16. Oktober 2001 6:07 18