Specifications

FRITZ!Box Fon WLAN 7113 102
Support from the Service Team
6.4 Support from the Service Team
Should problems with your FRITZ!Box arise, we
recommend taking the following steps:
1. If you have questions about starting operation of
your FRITZ!Box, please consult the chapter
“Connection” from page 12.
2. Please see the information in the section “Product
Details” from page 70.
3. If you have any problems, seek first aid by consulting
the chapter “Troubleshooting” from page 53.
This chapter also presents useful tips on problems
with establishing connections.
4. The next step is to consult the FAQs in the Internet:
www.avm.de/en/service/FAQs
This site contains answers to questions our
customers have frequently asked our Support team.
5. If you do not find the answer you need in the FAQs,
AVM Support will assist you. The support desk can be
reached by e-mail or by fax.
Support by E-mail
You can send us an English-language e-mail request at
any time using the Service area of our web site. The Ser-
vice area can be reached at:
www.avm.de/en/service
Select the product for which you need support from the
Support area. Click the “Mail Form” link to open the e-mail
form. Fill out the form and send it to AVM support by click-
ing the “Send” button. Our Support team will respond by
e-mail as quickly as possible.
Please take advantage of the information sources
described above before contacting AVM support.