Operation Manual

Support by Fax
54 BlueFRITZ! USB – 7 Customer Service Guide
Prepare the following information for your Support consultant:
z Which operating system are you using (e.g.,
Windows XP or Windows 98?)
z At what step of the installation or in which FRITZ! appli-
cation does an error message appear? What is the exact
wording of the message?
z Which software are you having problems with? What is
the exact wording of the message?
z Include the version number and build number of the
BlueFRITZ! USB driver used. Click the BlueFRITZ! pro-
gram icon in the notification area of the taskbar with
the right mouse button to view the stack version and
build. Select the “Info” command in this window.
Once you have gathered this information, please fax it to
AVM Support.
BlueFRITZ!USB-e.book Seite 54 Montag, 18. September 2006 3:36 15