Operation Manual

Assistance from AVM Support
76 BlueFRITZ! AP-X – 8 Information, Updates and Support
The following information should be included in your fax:
z An e-mail address or fax number at which you can be
reached.
z Your name and address.
z The operating system you are using, such as Windows
2000 or Windows 98.
z The D-channel protocol used on your ISDN line
z Is your BlueFRITZ! AP-X operating on a PBX line?
z At what step of the installation or in which FRITZ! appli-
cation does an error message appear? What is the exact
wording of the message?
z Which software are you having problems with? What is
the exact wording of the message?
z Include the version number and build number of the
driver used. The version number and build number are
found in the README file.
– In the operating systems Microsoft Windows Me and
98, the README file can be found in the “AVM” pro-
gram group after the software installation.
– In the operating systems Microsoft Windows XP and
2000, the current README file can be found on the
BlueFRITZ! AP-X CD in the WINDOWS.XP or
WINDOWS.2K folder.