Specifications

Error Messages in Windows 98
76 ISDN-Controller B1 PCI v4.0 – 14 Troubleshooting
Error message: “... at least one application/user task is
registered”
Possible cause: You tried to unload or uninstall the AVM
ISDN-Controller B1 PCI v4.0 while an application (such as a
terminal or fax program) was still using it.
Remedy: First end all applications that use the ISDN-Control-
ler. Then you can unload or uninstall it.
Error message: “CAPI not loaded.”
Possible cause: You tried to start an ISDN application with-
out loading the AVM ISDN-Controller B1 PCI v4.0 first.
Remedy: Load the ISDN-Controller B1 PCI v4.0 using the B1
LOAD program and then start your ISDN application.
Error message: “CAPI.DLL, CAPI20.DLL or CAPI2032.DLL not
found.”
Possible cause: The DLL files have been renamed or removed
from the \WINDOWS\SYSTEM folder.
Remedy: Repeat the complete ISDN-Controller B1 PCI v4.0’s
installation to replace the missing files.
Error message: “Incorrect CAPI driver loaded.”
Possible cause: You tried to use another manufacturer’s CAPI
with the AVM ISDN-Controller B1 PCI v4.0.
Remedy: Repeat the complete installation of the driver soft-
ware and use the CAPI driver supplied by AVM to operate the
ISDN-Controller.
Error message: “Passive and active controllers installed
simultaneously.”
Possible cause: You tried to install a passive ISDN-Controller
(such as the A1) in a system which already has an active AVM
ISDN-Controller B1 PCI v4.0 installed.
Remedy: Up to four active AVM ISDN-Controllers can be
installed simultaneously in your computer. Active and pas-
sive ISDN-Controllers cannot be used together in the same
system.
HB_B1V40-e.book Seite 76 Freitag, 24. September 2004 4:41 16