User manual

Assistance from the Support Team
35
10.3 Assistance from the Support Team
If you have problems with the FRITZ!WLAN Repeater, proceed
as follows:
1. If you have any problems, for instance in establishing
connections, read the section Help in Case of Errors from
page 25.
2. Search for a solution in the AVM Knowledge Database.
en.avm.de/service
This site contains answers to questions frequently
posed to our Support team.
Support by E-mail
You can send us an English-language e-mail request at any
time using the “Service” area of our website. You can reach
the service area at
en.avm.de/service/support-request/your-support-request
.
1. Select the product group and your product for which you
need support.
You will receive a selection of FAQs.
2. If you need more help, click the “Submit support re-
quest” link to open the e-mail support form.
3. Fill out the form and send it to AVM by clicking the “Sub-
mit support request” button.
Our Support team will respond by e-mail as quickly as possible.