Instruction manual

14
15
Troubleshooting
Problem
Cause
Solution
Alternate remote
does not work
The AVLinx remote is
not working.
Digital audio does not
work
-Both optical and coax
cables are plugged into
a single input at the
same time.
-Improper cable is being
used with SPDIF
connection.
-Remote’s data format is
not compatible with the
AVS4.1.
-
Alternate remotes that
use a different frequency
than the AVLinx remote
may have reduced
range.
-Batteries are low.
-The IR Sensor window
is blocked.
-Input selector button
was held for more than
45 seconds.
-Input selector button
was held for more than
45 seconds.
-Input selector button
was held for less
than 30 seconds.
Alternate remote has
a limited range.
Resetting default
remote control codes
did not work
-Be sure to only use one type
of connection at the input.
-Be sure to use 75-ohm digital
coax cables, especially for
long distances.
-Set the remote to one of the
recommended compatible
codesets.
-Try using a recommended
codeset that uses 38khz
carrier frequency.
-Replace batteries.
-Provide a clear line of sight
between the remote and the
IR sensor window.
-Follow procedures on page
12 for “Restoring Default
Remote Control Codes.”
-Perform steps again and
release the input selector
button after the green LED
goes off when 30 seconds
have elapsed.
-Perform steps again and
release the input selector
button after the green LED
goes off when 30 seconds
have elapsed.
(For any problems not addressed in this section, please refer to the Servicing
information on page 16 of this manual.)
Limited Warranty
AVLinx Systems LLC warrants this product to be free from defects in materials and
workmanship that adversely affect the operation described in this manual for a
period of one (1) year from the date of sale. This warranty applies to the original
owner of the product purchased directly through AVLinx Systems LLC or an
authorized reseller. AVLinx Systems LLC will have the option to repair or replace
defective equipment covered by this warranty at its sole discretion. Products that
have not been operated in accordance with the instructions contained in this
document, or have been subjected to abnormal conditions including, but not
limited to, physical abuse, electrical surges, excessive moisture, temperature
extremes or tampering will not be eligible for service under terms of the warranty
agreement. Products purchased from an authorized reseller needing eligible
warranty service should be returned to the point of sale. Warranty service for
products purchased directly from AVLinx Systems LLC as well as service for all
product
s not covered under the terms of the warranty, may be arranged by
contacting AVLinx Systems LLC. Products should not be returned to the factory for
any reason without first contacting AVLinx Systems LLC for instructions. The safe
and undamaged shipment of items to AVLinx Systems LLC is the responsibility of
the customer.
Limitation of Liability
All implied warranties regarding merchantability and fitness for a particular use are
limited to the valid warranty period. All other implied warranties are disclaimed.
AVLinx Systems LLC is not responsible for consequential, indirect, special,
incidental or other damages resulting from the use or attempted use of this
product, no matter how those damages may have occurred. These limitations shall
be in effect where permitted by law.
All of the information contained in this manual is believed to be accurate. AVLinx
Systems LLC will not be responsible for damages resulting from inadvertent
omissions or errors in the manual. The information contained in this manual and
the technical specifications of the ADV2.1 are subject to change without notice.
Warranty