User Guide

@V5000 User’s Manual Troubleshooting
6-1
6 Troubleshooting
Information Codes/Message
INFORMATION CODES DURING SCANNING AND COPYING
Info
code
Meaning Action Page
10001 SRAM
error
Restart your @V5000. (Turn off and on again)
If the code still appears, contact your dealer.
--
10002 DRAM
error
Restart your @V5000.
If the code still appears, contact your dealer.
--
10003,
10004
Lamp
error
Restart your @V5000.
If the code still appears, contact your dealer.
--
10005 Home
sensor
error
Restart your @V5000.
If the code still appears, contact your dealer.
--
10006 Lamp
error
Restart your @V5000.
If the code still appears, contact your dealer.
--
10007 Lock error 1. Turn off your @V5000.
2. Find the lock switch underneath the machine
and unlock the machine.
3. Restart your @V5000.
If the code still appears, contact your dealer.
2-3
10008,
10009
ADF error.
ADF paper jam.
Open the ADF cover and remove the paper from the
ADF then restart your @V5000.
If the code still appears, contact your dealer.
6-2
10201 Z1 access
error
Restart your @V5000.
If the code still appears, contact your dealer
--
10202 Z1 SRAM
error
Restart your @V5000.
If the code still appears, contact your dealer