NetDeliver @V5000 User's Manual
Trademarks The brands and product names herein are trademarks or registered trademarks of their respective holders. Copyright © 2001 Avision Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of the manufacturer.
The Federal Communication Commission Statement NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
EC Declaration of Conformity Update with final regulations According to EN55022 and EN55024 Manufacturer’s Name: Manufacturer’s Address: Avision Inc. No.
Table of Contents 1 Getting Started ........................................................ 1-1 Precautions ................................................................................................ 1-1 Introduction ................................................................................................ 1-2 External View.............................................................................................. 1-4 T HE FRONT VIEW ...........................................................
Managing Your Phone Book ....................................................................... 4-5 ADDING FAX NUMBERS................................................................ 4-5 M ODIFYING FAX NUMBERS ............................................................ 4-6 DELETING FAX NUMBERS.............................................................. 4-7 Managing Your Groups............................................................................... 4-8 ADDING NEW GROUPS ...........................
Clearing a Paper Jam ................................................................................. 6-5 Cleaning the ADF........................................................................................ 6-6 Replacing the Snap-in Pad Module............................................................. 6-7 Cleaning the Glass ..................................................................................... 6-9 Frequently Asked Questions and Answers ..............................................
1 Getting Started Precautions • Keep the machine out of direct sunlight. Direct exposure to the sun or excessive heat may cause damage to the unit. • Do not install the machine near heating or air conditioning units. • Do not install the machine in a humid or dusty place. • Be sure to use the proper AC power source. • Only use the AC adapter (model name ADP-50ZB made by Delta Electronics, Inc.) included with the machine. Using other AC adapters may damage the machine and void the warranty.
Introduction Thank you for purchasing the Avision NetDeliver @V5000. The NetDeliver @V5000 offers business professionals a fast and cost-effective way to transmit paper documents electronically over the internet. With the speed and cost of e-mails, the @V5000 significantly increases productivity and reduces the cost on document distribution. Best of all, with the addition of a laser printer and a fax module, the @V5000 is able to perform digital copying and fax forwarding.
While the FaXess LAN fax software application is installed onto your LAN fax server and the telephone line is connected to the LAN fax server, the ＠V5000 is able to perform fax forwarding via LAN fax service. Digital Copying: Connected to a color or black and white laser printer, the @V5000 becomes a digital copier. With an intuitive control panel, making digital copies becomes fast and easy. Address/Phone Book Managing: The @V5000 provides a convenient way to manage the address and phone book.
External View THE FRONT VIEW 1 2 3 1. Document Cover 2. Control Panel 3.
THE REAR VIEW 1 2 3 4 5 6 7 1. 2. 3. 4. 5. 6. * 7. Document Cover Power Jack ADF Port Printer Port Keyboard Port RJ-45 Network Port Fax Modem Slot * Note : The fax modem slot is used to plug the fax modem if you need to send documents from the machine as a regular fax.
CONTROL PANEL u v w x u Scaling Area: Used to reduce document(s) down to 25% or enlarge it up to 400%. (93%) (141%) 1 (122%) (115%) 2 (86%) (81%) 3 1. 2. 3.
v LCD-display & Function Keys: Used to display current operation and select key working mode. LCD-display Function Keys and others: Press to use the Copy function. Press to use the email function. Press to use the fax function. Press to select an email address from an address book or a fax number from a phone book. Press to setup the machine. Used to cancel previous input. Used to move to up/down/left/right. Used to move to the left or to delete last input. Used to select or activate your command.
w The Numeric/Character Keypad: Used to manually enter fax number or email address. Used to redial the last dialed number or to enter a pause when dialing a telephone line. Used to hear the dialing tone and to use the fax on demand function. x Start & Other Keys: Used to select scanning resolution and start sending or copying document(s). Used to select frequently dialed number. Used to stop sending process or clear previous operation. Stands for Super Fine. Used to enhance scanning resolution.
Preinstallation Information The @V5000 has to be setup properly on your network to perform email and fax forwarding functions. The following network parameters have to be set. For required information and LAN connection, please contact your network administrator. Important ! Make a copy of the following table and ask your Network Administrator to complete the information. 1. 2. 3. 4. 5. 6. 7. *IP Address: *Net Mask: *Gateway IP: *SMTP Server: *SMTP Port: Fax Server: NTP Server: . . . . . . . . . . . .
Note: 1. *IP Address: An IP (Internet Protocol) address uniquely identifies a host connection to an IP network. System administrator or network designer assigns the IP address. The IP address consists of two parts, one identifying the network and the one identifying your node. The IP address is usually written as four numbers separated by period. Each number can be zero to 255. For example, 10.1.30.186 could be an IP address. 2. 3. 4. 5. 1-10 *SMTP: Stands for Simple Mail Transfer Protocol.
Internet Communication Features E-MAIL FORWARDING The @V5000 allows you to transmit document(s) over the Internet via email. The document is first scanned and converted into a jpeg-formatted or a pdf-formatted file, and then transmitted to a remote recipient as an attachment to an email. When you send an email to someone via the @V5000, the @V5000 uses Simple Mail Transfer Protocol (SMTP) to transfer your outgoing mail to your SMTP mail server, and then to send your mail to the Internet.
FAX FORWARDING VIA FAX MODULE When the fax module (optional) and telephone line have been installed on the @V5000, the @V5000 allows you to transmit your document(s) simultaneously over regular telephone line to a remote G3 fax machine. The document is first scanned and converted and transmitted to a remote fax machine.
FAX FORWARDING VIA FAXESS LAN FAX SERVICE After the FaXess software and a modem has been properly installed onto your fax server and telephone line is connected, the @V5000 allows you to transmit your document(s) over the Local Area Network (LAN) fax service to a remote fax machine. The document is first scanned and converted into an image file, and transmitted to a remote fax machine.
2 Setting up Your Machine Minimum Configuration Requirements To make the best of the @V5000, the following configuration is required: To send emails from the @V5000: • • TCP/IP network A SMTP server To send document(s) via G3 fax from the @V5000 • Telephone line (non-digital) with RJ-11 telephone jack • A fax modem To send document(s) via LAN fax from the @V5000: • • • • • TCP/IP network A fax server FaXess (LAN fax software) 5.
Checking Package Contents Unpack the box and check its components. If there is any item missing, contact your dealer immediately. 2 4 6 1 3 1. 2. 3. 4. 5. 6. Auto Document Feeder (Optional) @V5000 Main Unit Keyboard Power Cord Power Adapter Fax Modem Accessories: CD, Quick Guide.
Unlocking the Scan Unit The scan unit is locked during transport to protect the scanning mechanism from being damaged. Be sure to unlock the scan unit before using the machine. 1). Locate the lock switch at the left side of the machine. 2). Push the lock switch down to unlock the scan unit. Locked Unlocked The scan unit at this position before locking Note: If you need to move your @V5000 for repair or any other reason, be sure to lock your @V5000 before moving.
Connecting the Cables CONNECTING THE ETHERNET CABLE 1. Connect one end of your Ethernet LAN cable to an available port of your Ethernet Hub. 2. Connect the other end to the network port at the back of your @V5000. CONNECTING THE KEYBOARD CABLE 1. 2-4 Connect the cable of the keyboard to the PS2 port at the back of the @V5000.
CONNECTING THE FAX MODEM 1. Remove the plastic cover of the fax modem slot by pushing the left end of the cover with your finger. 2. Plug the fax module properly into the fax modem slot with the phone jacks facing outwards. Plug one end of telephone line to the LINE jack of the fax modem. 3. 4. Plug the other end of telephone line to the “RJ-11” telephone jack provided by the telephone company. CONNECTING THE PRINTER CABLE 1. Connect one end of the printer cable (not included) to your printer. 2.
Setting up the ADF (auto document feeder) 1. 2. 3. 4. 5. As shown in the figure below, lift the document cover to remove the studs from the hinge holes. The studs are loosely attached to the hinge holes in the purpose to cover your original when it is a few inches high. Insert the studs of the ADF cover to the hinge holes on the document glass. Raise the ADF Tray to about 45 degrees. Pull down the wire leg beneath the ADF Tray. Pull out the ADF Tray extension to its full length.
CONNECTING THE ADF CABLE Connect the ADF cable which attach to the document cover to the ADF port at the rear of @V5000. CONNECTING THE POWER AND TURNING ON THE MACHINE 1. Press the power switch to the “0” position to turn off the @V5000. 2. Connect the small end of the power cable to the power port of your @V5000 . 3. Connect the other end to an appropriate power outlet.
4. Note: 2-8 Press the power switch to the "I" position to turn on your @V5000. After showing the warming up message, the LCD display prompts the Copy ready status (present) as shown below. You can leave your @V5000 ON at all times since the @V5000 is designed with a power saving function. If the @V5000 is idle for four hours, it automatically shuts off the scanning lamp.
Setting up Your Network Parameters Before using the @V5000, please setup the @V5000 properly on your network to perform email and fax forwarding functions. The following network parameters have to be set. For required information and LAN connection, please contact your network administrator. To set up the network parameters via the control panel, 1. After turning on the @V5000, press the Menu button and select the “Network Configuration”. A Login screen appears.
Note: 1. If you wish to assign a login name, please press the “Menu” button and select the “Administrator”>”Admin. Login Name”> and then enter your login name. (Up to 16 characters) 2. If you wish to assign a password, please press the “Menu” button and select the “Administrator”>”Admin. Password”> and then enter your password. (Up to 8 characters) 3. Please make a note of your new login name and password.
3 Administering This chapter describes how to perform the administrator activities either on the control panel or on the @V5000 web page. The access to the administrator activities is blocked by the administrator password. It is recommended that administrator create a password before performing these activities. To Administer via the Control Panel 1. Press the Menu button ( ) on the Control Panel and select “Network Configuration”. A Login screen appears.
To Administer via the @V5000 Web Page 1. Start your browser, either Netscape 4.0 or the I.E. 4.0. 2. Type the IP address of your @V5000 in the URL field of your browser. The @V5000 web page appears. 3. Click on Administrator to prompt the Administrator Login dialog. 3. Enter your name and password and click Submit. The Setting screen appears as below. 4. For the contents of each menu, please see the subsequent section, Summary of Administrator Activities.
Summary of Administrator Activities Configuration Settings Description Setup Menu General Device Name Date/Time Time Zone Network Configuration IP Address Subnet Mask Gateway SMTP Server SMTP Port Fax Server NTP Server Copy Printer Name Paper Type Paper Size E-Mail Default Subject B/W File Format Color File Format Fine Resolution for B&W Super Fine Resolution for B&W Fine Resolution for Color Super Fine Resolution for Color Displays the model name. Current date and time. Based on Greenwich Mean Time(GMT).
Activities Setup Menu E-Mail Document Type Compression Rate Enable Background Remove Fax Modem Information Station ID Country/Area Speaker Control Speaker Volume Enable Receive Rings to Auto Answer Description The contents for your document. Choice: Text, Photo, and Mixed The compression level for the documents you send from the @V5000. Choice: Low, Medium, and High Remove background color to sharpen the text. Choice: Yes, No Fax number for your @V5000. Display the country/area fit for your fax modem.
Activities User Profile Local User Description Create and display registered users of this machine if “Enable Security For Email” or “Enable Security For Fax” is checked. Menu: Add, Delete, and Modify Administrator Login Name The login name for the administrator. If the administrator wishes to change current name, enter new login name in the field. Note: The login name is case-sensitive and allows up to 8 characters.
Activities Administrator Menu E-mail Default From Description Default e-mail address for the From field in email message from the @V5000. Up to 64 characters are allowed. The default address is used only when users fail to enter anything in the From field in email message from the @V5000. LAN Fax Default From Default account for the From field in the fax message from the @V5000. Up to 64 characters are allowed. Note: The account is the registered email address in the LAN fax service by the administrator.
4 Managing the Address Book Avision Java-Manager is a convenient browser-based tool to manage the address book of the @V5000 remotely. Since only the administrator can manage the address book, it is highly recommended that the administrator read this chapter before using the @V5000. Managing Your E-mail Address Book ADDING EMAIL ADDRESSES To add e-mail addresses, 1. Start your browser, for example Netscape Communicator 4.0~4.78 or Microsoft I.E. 4.0. 2. Type your IP address in the URL field.
4-2 3. Press the Administrator button to prompt the Login dialog. 4. Enter the name and password of the administrator and press the "Submit" button. The Administrator screen appears. 5. Press "＠ddress" to prompt the Address Book dialog. 6. Press the E-mail icon and choose "Add" to prompt the Add A New E-mail Address dialog. 7. Enter a local user's name and password and the email address and click "Continue" for the next input or "Finish" to save and exit.
MODIFYING E-MAIL ADDRESSES To modify e-mail addresses, 1. Repeat Step 1 to Step 5 from the previous section, Adding E-mail Addresses. The Address book dialog appears. 2. Click the E-mail icon and choose the address you want to modify from the list. Then click “Modify” to prompt the Modify E-Mail address dialog. 3. Modify your address. 4. Click "Update" to save or "Cancel" to exit.
DELETING E-MAIL ADDRESSES To delete e-mail addresses, 1. Repeat Step 1 to Step 5 from the previous section, Adding E-mail Addresses. The Address Book dialog appears. 2. Click the E-mail icon on the top and choose the addresses you 3. 4-4 want to delete from the list. Click "Delete" to erase the address. A warning message appears to confirm your deletion. Click "OK" to confirm the deletion or "Cancel" to cancel the deletion.
Managing Your Phone Book ADDING FAX NUMBERS To add a new fax number, 1. 2. 3. Repeat Step 1 to Step 5 from the previous section, Adding E-mail Addresses. The Address Book dialog appears. Press the Fax icon on the top and choose "Add" to prompt the Add A New Fax Number dialog to enter a new fax number. Enter the name and a new fax number and click "Continue" for the next input or "Finish" to save and exit.
MODIFYING FAX NUMBERS To modify fax numbers, 1. Repeat Step 1 to Step 5 from the previous section, Adding E-mail Addresses. The Address Book dialog appears. 2. Click the Fax icon on the top and choose the fax number you want to modify or delete. Click Modify and the Modify Fax Number dialog appears. 4-6 3. Modify your fax information. 4. Click "Update" to save or "Cancel" to exit.
DELETING FAX NUMBERS To delete fax numbers, 1. Repeat Step 1 to Step 5 from the previous section, Adding E-mail Addresses. The Address Book dialog appears. 2. Click the Fax icon on the top and choose the fax number you want to delete from the list. 3. Click "Delete" to erase the number. A warning message appears to confirm your deletion. Click "OK" to confirm or "Cancel" to cancel the deletion.
Managing Your Groups ADDING NEW GROUPS To add new groups, 1. 2. 3. 4. 5. 4-8 Repeat Step 1 to Step 5 from the previous section, Adding E-mail Addresses. The Address book dialog appears. Click the Group icon and choose "Add" to prompt the Add A New Group dialog. Enter your group name. Choose the address from the right side and click Ù to add to the group. Click "Continue" to continue or "Finish" to save and exit.
MODIFYING GROUPS To modify groups, 1. Repeat Step 1 to Step 5 from the previous section, Adding E-mail Addresses. The Address book dialog appears. 2. Click the Group icon on the top and choose "Modify" to display the Modify Fax number dialog. 3. 4. Choose one member you want to delete from the group and click the Ú key to delete or insert a new member from the current addresses/numbers by choosing the address/number on the right side and clicking the Ù key to insert to the group.
DELETING GROUPS To delete groups, 1. Repeat Step 1 to Step 5 from the previous section, Adding E-mail Addresses. The Address Book dialog appears. 2. Click the Group icon and choose the group name you want to delete from the list. 3. Note: 4-10 Click "Delete" to erase the number. A warning message appears to confirm your deletion. Click "OK" to confirm or "Cancel " to cancel the deletion. A Group can be a combination of several email addresses and fax numbers.
5 Operation With an intuitive control panel, the @V5000 is designed to be easy-to-use. Basically, to operate the @V5000 takes three simply steps: 1. 2. 3. Place your document face down on the document glass. Type or select your recipient's destination. Press the "Mono" button ( your document(s). ) or the "Color" button ( ) to send The following sections describe in detail the things you should know and the advanced features on how to send your document(s) and make copies with the @V5000.
Loading Paper The @2000 can scan and send document(s) either in the ADF (Automatic Document Feeder) or on the glass. If you need to send multiple pages, please load your papers in the ADF. The ADF can hold up to 50 pages at one time. If you need to send pages from books, newspaper clippings, paper with wrinkles or curls, please place your paper on the glass.
PLACING DOCUMENT(S) IN THE ADF 1. Make sure your document is free of staples, paper clips and is not torn out. 2. If you have multiple pages, fan your document(s) to avoid occasional paper jam. The ADF can hold up to 50 pages at one time. 3. Place your document(s) with the text FACE UP in the ADF and make sure that the top of the pages is fed in first. Paper Guide 4. Adjust the Paper Guides to center the document(s) in the ADF.
PLACING DOCUMENT(S) ON THE GLASS 1. Open the document(s) cover to reveal the glass. 2. Place your document(s) with the text FACE DOWN on the glass and align top of your page near the Arrow mark on the document frame. 3. Close the document cover.
Sending Emails 1. Place your document(s) face down on the document glass. 2. Press the key. The LCD displays the Email screen. From: Subj: To: CC: BCC: Memo: Doc. Size: You can temporarily select your scanning resolution between Fine (75 dpi, 100 dpi, 150 dpi, 200 dpi, 300 dpi, 400 dpi) and Super Fine (100 dpi, 150 dpi, 200 dpi,300 dpi, 400 dpi, 600 dpi) by pressing the Menu button and selecting E-mail then Fine Resolution or S. Fine Resolution. Or you can press the F.
The LCD displays the scanning progress on the sending of your document(s) via email. Page 1 E-Mail Note: 1. 2. 3. 4. 5. 5-6 100% OK You can send your document to e-mail addresses or to fax destinations simultaneously. If the "Enable Security for Email" box has been checked, you have to enter the password to access the e-mail forwarding function. Stop/Clear If you make a mistake during the process, press the key to cancel.
Faxing Document(s) PREINSTALLATION INFORMATION FIRST THINGS BEFORE SENDING DOCUMENTS VIA FAXESS LAN FAX SERVICE 1. Please install the FaXess software (optional) onto your fax server. Refer to the supplied user manual on how to install the FaXess properly onto your fax server. 2. Install a modem on your fax server. 3. Connect the telephone line on the modem. 4. Press the “Menu” button on the Control Panel and choose “Administrator” and fill in the “Fax Def.
OPERATING STEP 1. Place your document(s) f face down on the document glass. 2. Press the key. The Fax screen appears on the LCD-display. Fax No.: Text / Photo / Mixed A4 /A4R /Letter/B5/B5R/A3 You can press the F. Resolution button on the control panel to enable the default Fine Resolution. 3. Enter your fax number manually with the keyboard. Or select your fax destination from the phone book via the button (if you have preset your fax number in the Address Book) and then press the 4. Press button.
Page 1 Fax Note: 100% OK 1. If the "Enable Security for Fax" box has been checked, you have to enter the password to access the fax forwarding function. 2. If you make a mistake during the process, press the to cancel.
USING THE SPEED DIAL SETTING THE SPEED DI AL The Speed Dial allows you to dial a full fax number by pressing a single key. To use this method, you must first set the fax number into the Speed Dial key. To set the speed dial, 1. Press the Menu button ( ) on the Control Panel and select the “Speed Dial” item and press the Select/OK button( The Speed Dial screen appears. 1. 2. 3. 4. 5. 6. 7. 8. 2. 3. 4. ). 9. 10. 11. 12. 13. Save & Exit 14. Exit Select the number you desire.
OPERATING STEP 1. 2. Press the Fax button ( ). On the Fax Number field, press the Speed Dial button ( ). The Speed Dial screen appears. 1. abc 2. home 3. office 4. 5. 6. 7. 8. 9. 10. 11. 12. Save & Exit 13. Exit The Speed Dial screen 3. Point to your speed dial number and press the Select/OK button ( ). The selected fax number will appear on the Fax Number field. 4. Press the Mono button ( ) to start faxing your document through the fax modem.
USING THE HOOK BUTTON The hook button allows you to hear the dialing tone and to use the function of fax on demand. To use the Hook button, 1. Press the Fax button ( ) on the panel. 2. Press the Hook button ( ). 3. Dial the fax number on the Fax field. You will hear the dialing tone. 4. The LCD displays the Send or Receive Fax message. 1. Send Fax. 2. Receive Fax. 5. Choose to Send Fax or Receive Fax. The document will be sending out if you choose Send Fax.
Making Copies BEFORE MAKING COPIES Before making copies through the control panel, please do the following: 1. Make sure that your printer supports PCL or Postscript printer language. If not, please contact your dealer. 2. Check if your printer has been properly connected to the @V5000.
BASIC OPERATING STEPS To make simple copies, 1. Place your document(s) on the glass. 2. Press the Or press the key to send your document(s) in black and white. key to send your document(s) in color. The LCD displays the scanning progress. Copy Copy Note: 100% OK Stop/Clear If you make a mistake during the transmission process, press the key to cancel.
PRINTER COMPATIBILITY LIST Before using the copy features, make sure that you have connected a color or black and white laser printer to your @V5000. Please also note that the @V5000 can be connected to various brands of laser printers as long as they are PCL-compliant (it even supports some PostScript printers).
ACCESSING COPY FEATURES You can access a variety of copy features before pressing the "Mono" or "Color" buttons. These features include: • • Changing Scaling Adjusting Density • • Choosing Copy Quality Choosing Paper Size • Increasing Copy Count • Focusing on Text/Photo/Mixed CHANGING SCALING To reduce or enlarge the original document, 1. Press the Copy button on the panel to prompt the Copy screen. 2. Press the p key to enlarge your document in 1 percent increment.
ADJUSTING DENSITY The @V5000 is preset to the Normal level of density. If your original document comes with a lighter or darker contrast, your can improve the quality using the Adjusting Density feature. To change your density, 1. Press the Copy button on the panel to prompt the Copy screen. 2. Press the 3. key to move your cursor down to the Density field. Choose your desired density with the then press the Select/OK button ( ** or keys and ).
CHOOSING COPY QUALITY The @V5000 is preset to Fine copy quality, the setting suitable for most business document(s). If necessary, this setting can be changed to Super Fine copy quality. To choose your copy quality, Press the key to enhance your copy quality. The Super Fine button appears with a lit LED. *If you wish to revert to the Fine Resolution (Normal copy quality), Press the button again, the LED light of the Super Fine button will be off.
CHOOSING PAPER SIZE Your machine is preset to Letter size. If your output paper size is different from Letter, change your output size with the touch of the buttons. To change your output paper size, 1. 2. Press the Menu button ( Press the ) on the Control Panel. key to scroll down to the Copy menu and press the Select/OK button ( ). The Copy menu appears. 1. Printer Name: 2. Paper Type: 3. Paper Size: 3. 4.
INCREASING COPY COUNT The @V5000 is preset to 1 copy. If you wish to increase the number of copies, choose your desired copy count with the numeric keypad or keyboard. To increase your copy count, 1. 2. Press the Copy button on the Control Panel to prompt the Copy screen. Enter your desired copy count with the numeric keypad. The LCD display shows the number of your copy count. 55 ** After you have made your copies, the settings you have just made will remain in the LCD-display for three minutes.
SELECTING PHOTO OR TEXT If required, you can select photo or text to get an optimum result. To select photo or text, 1. 2. 3. Press the Copy button on the Control Panel to prompt the Copy screen. Press the field. key to scroll down to the Text/Photo/Mixed Choose your focus with the the Select/OK button.
Using the Manual Feed Button The “Manual Feed” button allo ws you to scan multi-page document manually on the document glass one page by one page. With the “Manual Feed” button, the recipient can receive your multi-page documents in one mail or one fax transmission. To use the “Manual Feed” button, 1. 2. 3. 4. 5. 6. 7. 8. Press the “M anual Feed” button ( button appears with a lit LED. ). The “Manual Feed” Press the e-mail button on the Control Panel.
6 Troubleshooting Information Codes/Message INFORMATION CODES DURING SCANNING AND COPYING Info Meaning code 10001 SRAM error 10002 DRAM error 10003, Lamp 10004 error 10005 Home sensor error 10006 Lamp error 10007 Lock error Action Page Restart your @V5000. (Turn off and on again) If the code still appears, contact your dealer. Restart your @V5000. If the code still appears, contact your dealer. Restart your @V5000. If the code still appears, contact your dealer. Restart your @V5000.
MESSAGE DURING SCANNING AND COPYING LCD Message Copy function disables. Check printer cable or status. Action Please download the printer profile. 1. 2. 3. 4. Check if the printer cable has been correctly connected. Check if the printer is turn on. Restart the @V5000 and your printer. If the message still appears, contact your dealer. Page --- INFORMATION CODES DURING NETWORKING Info Meaning Code 20512 The connection failed. 20519 The destination address is invalid. 20530 Network is down.
INFORMATION CODES DURING FAXING VIA THE FAX MODEM Info Code Meaning 40003 Fax modem has not detected a remote carrier signal 40004 Error occurs during connection. 40006 Fax modem has not detected a dial tone. 40007 Fax modem detected a busy signal. 40008 < NO ANSWER > The remote modem or fax modem has not answered your call within the specified time. 40008 < NO ANSWER > The remote modem or fax modem has not answered your call within the specified time.
INFORMATION CODES DURING E-MAILING Info Code 30421 31421 32421 31450 31451 32451 31452 32452 30500 31500 32500 33500 30501 31501 31503 32503 30504 31550 31551 32552 33552 31553 32999 6-4 Meaning Service not available, closing transmission channel. The Server is going to shut down.
Clearing a Paper Jam 1. Press the ADF release button on the ADF front cover and open the cover to the left. 2. Gently pull out the jammed paper. 3. Close the ADF cover.
Cleaning the ADF From time to time the pad assembly and feeding rollers may become contaminated with ink, toner particles or paper dust. In this case the @V5000 may not feed documents smoothly. If this occurs please follow the cleaning procedures to return your machine to its original state. 1. 2. 3. 4. 5. Moisten a cotton swab with isopropyl alcohol (95%). Press down the ADF push button. Open the ADF front cover to the left. Wipe the feeding rollers by moving the swab from side to side.
Replacing the Snap-in Pad Module After scanning approximately 20,000 pages through the ADF, the pad may be worn out and you may experience problems with document feeding. In this case, it is highly recommended to replace the pad module with a new one. For ordering the pad module, please consult your nearest dealer and follow the procedure below to replace it. Disassembling Procedure 1. Press down the ADF release button. 2. Open the ADF front cover to the left. 3.
Assembling Procedure 1. 2. 3. 6-8 Take out the ADF pad module from the box. Press both arms of the ADF snap-in pad module inwardly with your two fingers Place it into the holes until it snaps into place.
Cleaning the Glass The @V5000 is designed to be maintenance-free. However, it still needs to be cleaned occasionally to ensure optimum image quality and performance. To clean the glass, 1. 2. 3. 4. Open the document cover as shown below. Dip a soft clean cloth with isopropyl alcohol (95%). Gently wipe the document glass and the white sheet beneath the document cover to remove the dust or any toner particles. Close the document cover. The @V5000 is now ready for use. 1 2 1. Document Cover 2.
Frequently Asked Questions and Answers INSTALLATION Q: I use a dial -up ADSL modem to connect my computer to the Internet. Can I use the @V5000 to send e-mails? A: Yes, but you have to purchase an ADSL router (which supports Network Address Translation). After connecting the ADSL router to the @V5000 and setting the network parameters assigned by the router on the @V5000, you can send digital documents as email attachments from the @V5000.
FAX TRANSMISSION Q: What fax server is compatible with the @V5000? A: FaXess, the software is optional. Q: We want to send a fax from internal tel -number to an internal tel -number. So we don’t want to get out (external). But it fails. A: 1). Please note the fact that the fax machine does not work with the digital telephone system. Therefore, if your company’s telephone system is digital, then you cannot send fax internally. 2).
Q: When I receive fax from the @V5000, the header which shows the date, time, fax number, company name, and total page number is missing. Is there anyway to show the header? A: Not for now, but that feature will be available in the next generation of the @V5000. Q: How many fax destinations can be set in the @V5000? A: The total number of e-mail address and fax number can be set in the machine is 2000. That means if you set a total of 500 e-mail addresses, then you can set 1500 fax numbers.
Q: We can't test this machine because only "OKI printer language" is provided. We don't have any OKI color printer. A: Please first download the printer profile from the Avision’s web site and then update it using the @V5000 Network Management Tool. To learn how to use the Network Management Tool, please check the manual in the supplied CD-ROM. OTHERS Q: The @V5000 did not keep up the hour configuration.
Likewise, if you need to e-mail, simply press the “ Fn#2”(If your previously set function button #2 is E-mail setting), the E-mail screen will appears. Press the Go button, and your document will be converted and emailed according to the settings of the Function Button #2. Q: If the keyboard supplied from Avision is defective, can I use another set of keyboard? And do the function buttons still work? A: Yes, you can use any other keyboard as long as it is a PS2 type. Type characters and numbers as usual.
Technical Support If your problem still exists after trying the above solution, please prepare the following information and then contact the technical support of Avision. • • • • Serial number of your machine Your network parameters Error Code and its description if any Brand and model name of the Printer connected to the machine Headquarter Avision Inc. No. 20, Creation Road I, Science-Based Industrial Park, Hsinchu 300, Taiwan, ROC TEL: +886 (3) 578-2388 FAX: +886 (3) 577-7017 E-MAIL: service@avision.
Appendix Quick Guide u Placing Your Documents For multi-page transmission Place your document FACE UP in the ADF. Place your documents FACE DOWN on the glass.
12. v Making Copies Through Your Printer Press the Mono button to make B&W copies. Press the Copy button. Enter your copy count via the numeric keypad Press the Color button to make color copies. w Sending Your Document via Emails Enter an email address with your keyboard or with the character keypad Press the Mono button to send your document in B& W. Press the E-MAIL button. or press "Address/Phone Book" to select from the list (i.e.
x Sending Your Document via a Regular Fax Important Notice! To send documents via G3 fax, please first do the following: 1. Make sure the fax modem has been installed to the modem slot on the rear of the machine. 2. Plug one end of the telephone line cable into the “RJ-11” telephone jack supplied by the telephone company and the other end into the “LINE” jack of the fax modem. Enter the fax number via the numeric keypad Press the Fax button. Press the Mono button to send your document in B&W.
Specifications Items System Overview System Description Scan Engine LCD Output Quality External Connections Transmission Speed (Mono, ADF, A4R) Transmission Speed (Color, ADF, A4R) FAX/Modem Network Connection Networked Workgroup Solution for: Paper Size Output Format CPU Memory Size ADF Capacity ADF Paper Size ADF Paper Thickness ADF Paper Placing Flatbed Paper Placing Duty Cycle Dimension Weight Power Supply Power Consumption e Specifications Stand-alone Internet Appliance A3, Flatbed CCD Scanner 240
Copy Output Format Multiple Copies Copy Speed First Copy Out Time Copy Mode Enlarge /Reduce Postscript, PCL Up to 99 Mono: 15 PPM (Oki 9400, A4 Landscape, 300 dpi) Color: 2.5 PPM (Oki 9400, A4 Landscape, 300 dpi) 16.
Glossary ADSL - Asymmetrical Digital Subscriber Line Asymmetrical Digital Subscriber Line, a high speed communications line Client/server A client is a computer that requests service from another computer (server). Dial-up connection A connection to the Internet made via phone & modem. Direct connection A connection made directly to the Internet. Ethernet Ethernet is a standard for connecting computers into a local area network (LAN).
LAN Local Area Network – a network of computers installed within a small area, such as an office building. Modem (MOdulator, DEModulator) A device that you connect to your computer & to a phone line, that allows the computer to talk to other computer through the phone system. Basically, modems do for computers what a telephone does for a human. Network Groups of computer that are connected together so that they can share resources and exchange data. Node Any server connected to the Internet.
Subnet mask A mask used to determine what subnet an IP address belongs to. An IP address has two components, the network address and the host address. For example, consider the IP address 150.215.017.009. Assuming this is part of a Class B network, the first two numbers (150.215) represent the Class B network address, and the second two numbers (017.009) identify a particular host on this network.
Index Copy Quality, 5-18 @ @V5000 web page, 3-1, 3-2 D Deleting E-mail Addresses, 4-4 A Deleting fax numbers, 4-7 Adding "To" Address, 3-5 Deleting groups, 4-10 adding email addresses, 4-1 adding Fax numbers, 4-5 adding new groups, 4-8 E Ethernet Hub, 2-4 Address Book, 4-1 adf, 5-3 ADF F Fax forwarding via fax module, 1-12 ADF tray, ADF tray extension, ADF wire leg, Paper guide, Push button, Front cover, 2-6 Adjusting Density, 5-17 Administrator Activities, 3-3 administrator password, 3-1 faXess
L N LAN, 1-9, 1-13, 2-1, 2-4, 2-9, 3-3, 3-6, network parameters, 2-9 IP Address, Net Mask, Gateway IP, SMTP Server, Fax Server, 1-9 5-8, e LCD-display, 5-6 Loading Your Paper Via the ADF, Via the Glass, 5-2 P PDF, 3-3 placing your document(s) in the adf, M Making Copies, 5-13 Managing Your E-mail Address Book Adding Email Addresses, Modifying Email Addresses, Deleting Email Addresses, 4-1 Managing Your Groups Addding New Groups, Modifying Your Groups, Deleting Your Groups, 4-8 Managing Your Phone B
