NetDeliver @V5000 User's Manual
Trademarks The brands and product names herein are trademarks or registered trademarks of their respective holders. Copyright © 2001 Avision Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of the manufacturer.
The Federal Communication Commission Statement NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
EC Declaration of Conformity Update with final regulations According to EN55022 and EN55024 Manufacturer’s Name: Manufacturer’s Address: Avision Inc. No.
Table of Contents 1 Getting Started ........................................................ 1-1 Precautions ................................................................................................ 1-1 Introduction ................................................................................................ 1-2 External View.............................................................................................. 1-4 T HE FRONT VIEW ...........................................................
Managing Your Phone Book ....................................................................... 4-6 ADDING FAX NUMBERS................................................................ 4-6 M ODIFYING FAX NUMBERS ............................................................ 4-7 DELETING FAX NUMBERS.............................................................. 4-8 Managing Your Groups............................................................................... 4-9 ADDING NEW GROUPS ...........................
Clearing a Paper Jam ................................................................................. 6-6 Cleaning the ADF........................................................................................ 6-7 Replacing the Snap-in Pad Module............................................................. 6-8 Cleaning the Glass ................................................................................... 6-10 Frequently Asked Questions and Answers ..............................................
1 Getting Started Precautions • Keep the machine out of direct sunlight. Direct exposure to the sun or excessive heat may cause damage to the unit. • Do not install the machine near heating or air conditioning units. • Do not install the machine in a humid or dusty place. • Be sure to use the proper AC power source. • Only use the AC adapter (model name ADP-50ZB made by Delta Electronics, Inc.) included with the machine. Using other AC adapters may damage the machine and void the warranty.
Introduction Thank you for purchasing the Avision NetDeliver @V5000. The NetDeliver @V5000 offers business professionals a fast and cost-effective way to transmit paper documents electronically over the internet. With the speed and cost of e-mails, the @V5000 significantly increases productivity and reduces the cost on document distribution. Best of all, with the addition of a laser printer and a fax module, the @V5000 is able to perform digital copying and fax forwarding.
While the FaXess LAN fax software application is installed onto your LAN fax server and the telephone line is connected to the LAN fax server, the ＠V5000 is able to perform fax forwarding via LAN fax service. Digital Copying: Connected to a color or black and white laser printer, the @V5000 becomes a digital copier. With an intuitive control panel, making digital copies becomes fast and easy. Address/Phone Book Managing: The @V5000 provides a convenient way to manage the address and phone book.
External View THE FRONT VIEW 1 2 3 1. Document Cover 2. Control Panel 3.
THE REAR VIEW 1 2 3 4 5 6 7 1. 2. 3. 4. 5. 6. * 7. Document Cover Power Jack ADF Port Printer Port Keyboard Port RJ-45 Network Port Fax Modem Slot * Note : The fax modem slot is used to plug the fax modem if you need to send documents from the machine as a regular fax.
CONTROL PANEL u v w x u Scaling Area: Used to reduce document(s) down to 25% or enlarge it up to 400%. (93%) (141%) 1 (122%) (115%) 2 (86%) (81%) 3 1. 2. 3.
v LCD-display & Function Keys: Used to display current operation and select key working mode. LCD-display Function Keys and others: Press to use the Copy function. Press to use the email function. Press to use the fax function. Press to select an email address from an address book or a fax number from a phone book. Press to setup the machine. Used to cancel previous input. Used to move to up/down/left/right. Used to move to the left or to delete last input. Used to select or activate your command.
w The Numeric/Character Keypad: Used to manually enter fax number or email address. Used to redial the last dialed number or to enter a pause when dialing a telephone line. Used to hear the dialing tone and to use the fax on demand function. x Start & Other Keys: Used to select scanning resolution and start sending or copying document(s). Used to select frequently dialed number. Used to stop sending process or clear previous operation. Stands for Super Fine. Used to enhance scanning resolution.
Preinstallation Information The @V5000 has to be setup properly on your network to perform email and fax forwarding functions. The following network parameters have to be set. For required information and LAN connection, please contact your network administrator. Important ! Make a copy of the following table and ask your Network Administrator to complete the information. 1. 2. 3. 4. 5. 6. 7. *IP Address: *Subnet Mask: *Gateway IP: *SMTP Server: *SMTP Port: Fax Server: NTP Server: . . . . . . . .
Note: 1. *IP Address: An IP (Internet Protocol) address uniquely identifies a host connection to an IP network. System administrator or network designer assigns the IP address. The IP address consists of two parts, one identifying the network and the one identifying your node. The IP address is usually written as four numbers separated by period. Each number can be zero to 255. For example, 10.1.30.186 could be an IP address. 2. 3. 4. 5. 1-10 *SMTP: Stands for Simple Mail Transfer Protocol.
Internet Communication Features E-MAIL FORWARDING The @V5000 allows you to transmit document(s) over the Internet via email. The document is first scanned and converted into a jpg-formatted or a pdf-formatted file, and then transmitted to a remote recipient as an attachment to an email. When you send an email to someone via the @V5000, the @V5000 uses Simple Mail Transfer Protocol (SMTP) to transfer your outgoing mail to your SMTP mail server, and then to send your mail to the Internet.
FAX FORWARDING VIA FAX MODULE When the fax module (optional) and telephone line have been installed on the @V5000, the @V5000 allows you to transmit your document(s) simultaneously over regular telephone line to a remote G3 fax machine. The document is first scanned and converted and transmitted to a remote fax machine.
FAX FORWARDING VIA FAXESS LAN FAX SERVICE After the FaXess software and a modem has been properly installed onto your fax server and telephone line is connected, the @V5000 allows you to transmit your document(s) over the Local Area Network (LAN) fax service to a remote fax machine. The document is first scanned and converted into an image file, and transmitted to a remote fax machine.
2 Setting up Your Machine Minimum Configuration Requirements To make the best of the @V5000, the following configuration is required: To send emails from the @V5000: • • TCP/IP network A SMTP server To send document(s) via G3 fax from the @V5000 • Telephone line (non-digital) with RJ-11 telephone jack • A fax modem To send document(s) via LAN fax from the @V5000: • • • • • TCP/IP network A fax server FaXess (LAN fax software) 5.
Checking Package Contents Unpack the box and check its components. If there is any item missing, contact your dealer immediately. 2 4 6 1 3 1. 2. 3. 4. 5. 6. Auto Document Feeder (Optional) @V5000 Main Unit Keyboard Power Cord Power Adapter Fax Modem Accessories: CD, Quick Guide.
Unlocking the Scan Unit The scan unit is locked during transport to protect the scanning mechanism from being damaged. Be sure to unlock the scan unit before using the machine. 1). Locate the lock switch at the left side of the machine. 2). Push the lock switch down to unlock the scan unit. Locked Unlocked The scan unit at this position before locking Note: If you need to move your @V5000 for repair or any other reason, be sure to lock your @V5000 before moving.
Connecting the Cables CONNECTING THE ETHERNET CABLE 1. Connect one end of your Ethernet LAN cable to an available port of your Ethernet Hub. 2. Connect the other end to the network port at the back of your @V5000. CONNECTING THE KEYBOARD CABLE 1. 2-4 Connect the cable of the keyboard to the PS2 port at the back of the @V5000.
CONNECTING THE FAX MODEM 1. Remove the plastic cover of the fax modem slot by pushing the left end of the cover with your finger. 2. Plug the fax module properly into the fax modem slot with the phone jacks facing outwards. Plug one end of telephone line to the LINE jack of the fax modem. 3. 4. Plug the other end of telephone line to the “RJ-11” telephone jack provided by the telephone company. CONNECTING THE PRINTER CABLE 1. Connect one end of the printer cable (not included) to your printer. 2.
Setting up the ADF (auto document feeder) 1. 2. 3. 4. 5. As shown in the figure below, lift the document cover to remove the studs from the hinge holes. The studs are loosely attached to the hinge holes in the purpose to cover your original when it is a few inches high. Insert the studs of the ADF cover to the hinge holes on the document glass. Raise the ADF Tray to about 45 degrees. Pull down the wire leg beneath the ADF Tray. Pull out the ADF Tray extension to its full length.
CONNECTING THE ADF CABLE Connect the ADF cable which attach to the document cover to the ADF port at the rear of @V5000. CONNECTING THE POWER AND TURNING ON THE MACHINE 1. Press the power switch to the “0” position to turn off the @V5000. 2. Connect the small end of the power cable to the power port of your @V5000. 3. Connect the other end to an appropriate power outlet.
4. Note: 2-8 Press the power switch to the "I" position to turn on your @V5000. After showing the warming up message, the LCD display prompts the Copy ready status (present) as shown below. You can leave your @V5000 ON at all times since the @V5000 is designed with a power saving function. If the @V5000 is idle for four hours, it automatically shuts off the scanning lamp.
Setting up Your Network Parameters Before using the @V5000, please setup the @V5000 properly on your network to perform email and fax forwarding functions. The following network parameters have to be set. For required information and LAN connection, please contact your network administrator. To set local date and time, 1. After turning on the machine, the following message will appear in the LCD-display. No NTP server IP, Please set the time. Press any key to continue ….. 2.
Note: It is highly recommended to set the machine time by entering the IP address of NTP server instead of entering the date and time in the Date/Time option. This will help the machine reflect actual date and time each time when the machine is turned off and on again. To set up the network parameters via the control panel, 1. After turning on the @V5000, press the Menu button and select the “Network Configuration”. A Login screen appears.
Note: 1. If you wish to assign a login name, please press the “Menu” button and select the “Administrator”>”Admin. Login Name”> and then enter your login name. (Up to 16 characters) 2. If you wish to assign a password, please press the “Menu” button and select the “Administrator”>”Admin. Password”> and then enter your password. (Up to 8 characters) 3. Please make a note of your new login name and password.
3 Administering This chapter describes how to perform the administrator activities either on the control panel or on the @V5000 web page. The access to the administrator activities is blocked by the administrator password. It is recommended that administrator create a password before performing these activities. To Administer via the Control Panel 1. Press the Menu button ( ) on the Control Panel and select “Network Configuration”. A Login screen appears.
To Administer via the @V5000 Web Page 1. Start your browser, either Netscape 4.0 ~ 4.78 or Microsoft I.E. 4.0+. 2. Type the IP address of your @V5000 in the URL field of your browser. The @V5000 web page appears. 3. Press the Menu button. The following message appears. 4. For the contents of each menu, please see the subsequent section, Summary of Administrator Activities.
Summary of Administrator Activities Configuration Settings Description Setup Menu General Device Name Date/Time Time Zone Save & Exit Exit Network Configuration IP Address Subnet Mask Gateway SMTP Server SMTP Port Fax Server NTP Server Save & Exit Exit Copy Printer Name Paper Type Paper Size Save & Exit Exit E-Mail Default Subject B/W File Format Color File Format Fine Resolution for B&W @V5000 User’s Manual Displays the model name. Current date and time. Based on Greenwich Mean Time(GMT).
Super Fine Resolution for B&W Fine Resolution for Color Super Fine Resolution for Color Save & Exit Exit E-Mail Document Type Compression Rate Enable Background Remove Save & Exit Exit Fax Modem Information Country/Area Dialing Mode Station ID Speaker Control Speaker Volume Repeat-Dial Times Repeat-Dial Interval Enable Receive Rings to Auto Answer The enhanced scanning resolution you choose to scan from the @V5000. Choice: S.
Address Book Menu Email Fax Group Speed Dial Menu Name Fax Number Activities User Profile Local User Administrator Login Name Enter New Login Name Retype Login Name Administrator’s E-Mail Address Enter New E-Mail Address Retype New E-Mail Address @V5000 User’s Manual The email address sets for the @V5000. Up to 2000 email addresses and fax destinations can be set. Menus: Add, Delete, and Modify The number of your fax destinations for the @V5000.
Password Enter old password Current password for the administrator. If the administrator wishes to change current password, double click Password to prompt Change Password dialog. Enter New Password Previous password for the administrator. New password for the administrator if the administrator wishes to create a new one. Note: Up to 8 characters are allowed. Retype New Password Confirmation of the new password.
4 Managing the Address Book Avision Java-Manager is a convenient browser-based tool to manage the address book of the @V5000 remotely. Since only the administrator can manage the address book, it is highly recommended that the administrator read this chapter before using the @V5000. Managing Your E-mail Address Book ADDING EMAIL ADDRESSES To add e-mail addresses, 1. 2. Start your browser, for example Netscape Communicator 4.0~4.78 or Microsoft I.E. 4.0+. Type your IP address in the URL field.
3. Press the Menu button to prompt the following dialog. 4. Press ＠ddress to prompt the Address Book dialog. 5. Click Add and a login dialog appears. 6. Enter the name and password of the administrator and press Submit. A New E-mail Address dialog appears.
7. Enter information of your new e-mail address and click "Continue" for the next input or "Finish" to save and exit.
MODIFYING E-MAIL ADDRESSES To modify e-mail addresses, 1. If you have not logged in yet, follow Step 1 to Step 6 from the previous section, Adding New E-mail Addresses to enter the name and password of the Administrator. 2. Click Finish to return to the Address book dialog. 3. Click the E-mail icon and choose the address you want to modify from the list. Then click “Modify” to prompt the Modify E-Mail address dialog. 4. 5. 4-4 Modify your address. Click "Update" to save or "Cancel" to exit.
DELETING E-MAIL ADDRESSES To delete e-mail addresses, 1. If you have not logged in yet, follow Step 1 to Step 6 from the previous section, Adding New E-mail Addresses to enter the name and password of the Administrator. 2. Click Finish to return to the Address book dialog. 3. Click the E-mail icon on the top and choose the addresses you want to delete from the list. 4. Click "Delete" to erase the address. A warning message appears to confirm your deletion.
Managing Your Phone Book ADDING FAX NUMBERS To add a new fax number, 1.If you have not logged in yet, follow Step 1 to Step 6 from the previous section, Adding New E-mail Addresses to enter the name and password of the Administrator. 2.Click Finish to return to the Address book dialog. 2. 3. 4-6 Press the Fax icon on the top and choose "Add" to prompt the Add A New Fax Number dialog to enter a new fax number.
MODIFYING FAX NUMBERS To modify fax numbers, 1. If you have not logged in yet, follow Step 1 to Step 6 from the previous section, Adding New E-mail Addresses to enter the name and password of the Administrator. 2. Click Finish to return to the Address Book dialog. 2. Click the Fax icon on the top and choose the fax number you want to modify or delete. Click Modify and the Modify Fax Number dialog appears. 3. Modify your fax information. 4. Click "Update" to save or "Cancel" to exit.
DELETING FAX NUMBERS To delete fax numbers, 1. If you have not logged in yet, follow Step 1 to Step 6 from the previous section, Adding New E-mail Addresses to enter the name and password of the Administrator. 2. Click Finish to return to the @ddress Book dialog. 2. Click the Fax icon on the top and choose the fax number you want to delete from the list. 3. Click "Delete" to erase the number. A warning message appears to confirm your deletion. Click "OK" to confirm or "Cancel" to cancel the deletion.
Managing Your Groups ADDING NEW GROUPS To add new groups, 1.If you have not logged in yet, follow Step 1 to Step 6 from the previous section, Adding New E-mail Addresses to enter the name and password of the Administrator. 2.Click Finish to return to the @ddress Book dialog. 2. 3. 4. 5. Click the Group icon and choose "Add" to prompt the Add A New Group dialog. Enter your group name. Choose the address from the right side and click Ù to add to the group.
MODIFYING GROUPS To modify groups, 1. If you have not logged in yet, follow Step 1 to Step 6 from the previous section, Adding New E-mail Addresses to enter the name and password of the Administrator. 2. Click Finish to return to the @ddress Book dialog. 2. Click the Group icon on the top and choose "Modify" to display the Modify Fax number dialog. 3. 4.
DELETING GROUPS To delete groups, 1. If you have not logged in yet, follow Step 1 to Step 6 from the previous section, Adding New E-mail Addresses to enter the name and password of the Administrator. 2. Click Finish to return to the @ddress Book dialog. 2. Click the Group icon and choose the group name you want to delete from the list. 3. Click " Delete" to erase the number. A warning message appears to confirm your deletion. Click "OK" to confirm or "Cancel" to cancel the deletion.
5 Operation With an intuitive control panel, the @V5000 is designed to be easy-to-use. Basically, to operate the @V5000 takes three simply steps: 1. 2. 3. Place your document face down on the document glass. Type or select your recipient's destination. Press the "Mono" button ( your document(s). ) or the "Color" button ( ) to send The following sections describe in detail the things you should know and the advanced features on how to send your document(s) and make copies with the @V5000.
Loading Paper The @2000 can scan and send document(s) either in the ADF (Automatic Document Feeder) or on the glass. If you need to send multiple pages, please load your papers in the ADF. The ADF can hold up to 50 pages at one time. If you need to send pages from books, newspaper clippings, paper with wrinkles or curls, please place your paper on the glass.
PLACING DOCUMENT(S) IN THE ADF 1. Make sure your document is free of staples, paper clips and is not torn out. 2. If you have multiple pages, fan your document(s) to avoid occasional paper jam. The ADF can hold up to 50 pages at one time. 3. Place your document(s) with the text FACE UP in the ADF and make sure that the top of the pages is fed in first. Paper Guide 4. Adjust the Paper Guides to center the document(s) in the ADF.
PLACING DOCUMENT(S) ON THE GLASS 1. Open the document(s) cover to reveal the glass. 2. Place your document(s) with the text FACE DOWN on the glass and align top of your page near the Arrow mark on the document frame. 3. Close the document cover.
Sending Emails 1. Place your document(s) face down on the document glass. 2. Press the key. The LCD displays the Email screen. From: Subj: To: CC: BCC: Memo: Size: A4> Press “E-Mail” to change. You can temporarily select your scanning resolution between Fine (75 dpi, 100 dpi, 150 dpi, 200 dpi, 300 dpi, 400 dpi) and Super Fine (100 dpi, 150 dpi, 200 dpi,300 dpi, 400 dpi, 600 dpi) by pressing the Menu button and selecting E-mail then Fine Resolution or S. Fine Resolution. Or you can press the F.
6. Press the Or press the key to send your document(s) in black and white. key to send your document(s) in color. The LCD displays the scanning progress on the sending of your document(s) via email. Page 1 E-Mail Note: 1. 2. 3. 4. 5. 5-6 100% OK You can send your document to e-mail addresses or to fax destinations simultaneously. If the "Enable Security for Email" box has been checked, you have to enter the password to access the e-mail forwarding function.
Faxing Document(s) PREINSTALLATION INFORMATION FIRST THINGS BEFORE SENDING DOCUMENTS VIA FAXESS LAN FAX SERVICE 1. Please install the FaXess software (optional) onto your fax server. Refer to the supplied user manual on how to install the FaXess properly onto your fax server. 2. Install a modem on your fax server. 3. Connect the telephone line on the modem. 4. Press the “Menu” button on the Control Panel and choose “Administrator” and fill in the “Fax Def.
OPERATING STEP 1. Place your document(s) f face down on the document glass. 2. Press the key. The Fax screen appears on the LCD-display. Fax No.: Text / Photo / Mixed A4 /A4R /Letter/B5/B5R/A3 You can press the F. Resolution button on the control panel to enable the default Fine Resolution. 3. Enter your fax number manually with the keyboard. Or select your fax destination from the phone book via the button (if you have preset your fax number in the Address Book) and then press the 4. Press button.
Page 1 Fax 100% OK Notice when you send fax via the fax modem, 1. 2. 3. 4. 5. 6. When you send fax by "Memory send", all B4 or A3 documents will be reduced to A4. When you choose to send fax using "Repeat Dial” and “ Memory Send” , the fax does not receive incoming fax when the machine is waiting to redial. The machine does not support the external phone to connect to the extension line on Modem via the "Pulse" dialing mode. The machine does not support "On hook dialing" via the Pulse dialing mode.
USING THE SPEED DIAL SETTING THE SPEED DIAL The Speed Dial allows you to dial a full fax number by pressing a single key. To use this method, you must first set the fax number into the Speed Dial key. To set the speed dial, 1. Press the Menu button ( ) on the Control Panel and select the “Speed Dial” item and press the Select/OK button( The Speed Dial screen appears. 1. 2. 3. 4. 5. 6. 7. 8. 2. 3. 4. ). 9. 10. 11. 12. 13. Save & Exit 14. Exit Select the number you desire.
OPERATING STEP 1. 2. Press the Fax button ( ). On the Fax Number field, press the Speed Dial button ( ). The Speed Dial screen appears. 1. abc 2. home 3. office 4. 5. 6. 7. 8. 9. 10. 11. 12. Save & Exit 13. Exit The Speed Dial screen 3. Point to your speed dial number and press the Select/OK button ( ). The selected fax number will appear on the Fax Number field. 4. Press the Mono button ( ) to start faxing your document through the fax modem.
USING THE HOOK BUTTON The hook button allows you to hear the dialing tone and to use the function of fax on demand. To use the Hook button, 1. Press the Fax button ( ) on the panel. 2. Press the Hook button ( ). 3. Dial the fax number on the Fax field. You will hear the dialing tone. 4. The LCD displays the Send or Receive Fax message. 1. Send Fax. 2. Receive Fax. 5. Choose to Send Fax or Receive Fax. The document will be sending out if you choose Send Fax.
Making Copies BEFORE MAKING COPIES Before making copies through the control panel, please do the following: 1. Make sure that your printer supports PCL or Postscript printer language. If not, please contact your dealer. 2. Check if your printer has been properly connected to the @V5000.
BASIC OPERATING STEPS To make simple copies, 1. Place your document(s) on the glass. 2. Press the Or press the key to send your document(s) in black and white. key to send your document(s) in color. The LCD displays the scanning progress. Copy Copy Note: 100% OK Stop/Clear If you make a mistake during the transmission process, press the key to cancel.
PRINTER COMPATIBILITY LIST Before using the copy features, make sure that you have connected a color or black and white laser printer to your @V5000. Please also note that the @V5000 can be connected to various brands of laser printers as long as they are PCL-compliant (it even supports some PostScript printers).
ACCESSING COPY FEATURES You can access a variety of copy features before pressing the "Mono" or "Color" buttons. These features include: • • Changing Scaling Adjusting Density • • Choosing Copy Quality Choosing Paper Size • Increasing Copy Count • Focusing on Text/Photo/Mixed CHANGING SCALING To reduce or enlarge the original document, 1. Press the Copy button on the panel to prompt the Copy screen. 2. Press the p key to enlarge your document in 1 percent increment.
ADJUSTING DENSITY The @V5000 is preset to the Normal level of density. If your original document comes with a lighter or darker contrast, your can improve the quality using the Adjusting Density feature. To change your density, 1. Press the Copy button on the panel to prompt the Copy screen. 2. Press the key to move your cursor down to the Density field. 3. Choose your desired density with the then press the Select/OK button ( ** or keys and ).
CHOOSING COPY QUALITY The @V5000 is preset to Fine copy quality, the setting suitable for most business document(s). If necessary, this setting can be changed to Super Fine copy quality. To choose your copy quality, Press the key to enhance your copy quality. The Super Fine button appears with a lit LED. *If you wish to revert to the Fine Resolution (Normal copy quality), Press the button again, the LED light of the Super Fine button will be off.
CHOOSING PAPER SIZE Your machine is preset to Letter size. If your output paper size is different from Letter, change your output size with the touch of the buttons. To change your output paper size, 1. 2. Press the Menu button ( Press the ) on the Control Panel. key to scroll down to the Copy menu and press the Select/OK button ( ). The Copy menu appears. 1. Printer Name: 2. Paper Type: 3. Paper Size: 3. 4.
INCREASING COPY COUNT The @V5000 is preset to 1 copy. If you wish to increase the number of copies, choose your desired copy count with the numeric keypad or keyboard. To increase your copy count, 1. 2. Press the Copy button on the Control Panel to prompt the Copy screen. Enter your desired copy count with the numeric keypad. The LCD display shows the number of your copy count. 55 ** After you have made your copies, the settings you have just made will remain in the LCD-display for three minutes.
SELECTING PHOTO OR TEXT If required, you can select photo or text to get an optimum result. To select photo or text, 1. 2. 3. Press the Copy button on the Control Panel to prompt the Copy screen. Press the field. key to scroll down to the Text/Photo/Mixed Choose your focus with the the Select/OK button.
Using the Manual Feed Button The “Manual Feed” button allows you to scan multi-page document manually on the document glass one page by one page. With the “Manual Feed” button, the recipient can receive your multi-page documents in one mail or one fax transmission. To use the “Manual Feed” button, 1. 2. 3. 4. 5. 6. 7. 8. Press the “Manual Feed” button ( button appears with a lit LED. ). The “Manual Feed” Press the e-mail button on the Control Panel.
6 Troubleshooting Information Codes/Message INFORMATION CODES DURING SCANNING AND COPYING Info Meaning code 10001 SRAM error 10002 DRAM error 10003, Lamp 10004 error 10005 Home sensor error 10006 Lamp error 10007 Lock error Action Page Restart your @V5000. (Turn off and on again) If the code still appears, contact your dealer. Restart your @V5000. If the code still appears, contact your dealer. Restart your @V5000. If the code still appears, contact your dealer. Restart your @V5000.
MESSAGE DURING SCANNING AND COPYING LCD Message Action Copy function Please download the printer profile. disables. Check printer cable 1. Check if the printer cable has been correctly or status . connected. 2. Check if the printer is turn on. 3. Restart the @V5000 and your printer. 4. If the message still appears, contact your dealer. Page --- INFORMATION CODES DURING NETWORKING Info Code 20512 20519 20530 20531 20533 20534 20540 20541 20545 6-2 Meaning Action Page The connection failed.
INFORMATION CODES DURING FAXING VIA THE FAX MODEM Info Code Meaning Action Page 40003 Fax modem has not Check the telephone line and try again. detected a remote carrier signal 40004 Check the telephone line and try again. Error occurs during connection. 40006 Check the telephone line and try again. If Fax modem has not the error is still there, contact your detected a dial tone. dealer. 40007 Wait a few seconds, then try again. Fax modem detected a busy signal.
INFORMATION CODES DURING E-MAILING Info Code 30421 31421 32421 31450 31451 32451 31452 32452 30454 31454 30500 31500 32500 33500 30501 31501 31503 32503 30504 30530 31530 31550 31551 6-4 Meaning Action Service not available, closing transmission channel. The Server is going to shut down.
31552 32552 33552 31553 32999 Requested mail action 1. Check “To” address. aborted: exceeded storage 2. Check mail box storage allocation. allocation 3. Contact your network administrator for further help. Requested action not taken: Check “To” address. mailbox name not allowed Connection broken during 1. Check network environment. data transmission. 2. Check if file size of the email attachment is larger than the mail box quota.
Clearing a Paper Jam 1. Press the ADF release button on the ADF front cover and open the cover to the left. 2. Gently pull out the jammed paper. 3. Close the ADF cover.
Cleaning the ADF From time to time the pad assembly and feeding rollers may become contaminated with ink, toner particles or paper dust. In this case the @V5000 may not feed documents smoothly. If this occurs please follow the cleaning procedures to return your machine to its original state. 1. 2. 3. 4. 5. Moisten a cotton swab with isopropyl alcohol (95%). Press down the ADF push button. Open the ADF front cover to the left. Wipe the feeding rollers by moving the swab from side to side.
Replacing the Snap-in Pad Module After scanning approximately 100,000 pages through the ADF, the pad may be worn out and you may experience problems with document feeding. In this case, it is highly recommended to replace the pad module with a new one. For ordering the pad module, please consult your nearest dealer and follow the procedure below to replace it. Disassembling Procedure 1. Press down the ADF release button. 2. Open the ADF front cover to the left. 3.
Assembling Procedure 1. 2. 3. Take out the ADF pad module from the box. Press both arms of the ADF snap-in pad module inwardly with your two fingers Place it into the holes until it snaps into place.
Cleaning the Glass The @V5000 is designed to be maintenance-free. However, it still needs to be cleaned occasionally to ensure optimum image quality and performance. To clean the glass, 1. 2. 3. 4. Open the document cover as shown below. Dip a soft clean cloth with isopropyl alcohol (95%). Gently wipe the document glass and the white sheet beneath the document cover to remove the dust or any toner particles. Close the document cover. The @V5000 is now ready for use. 1 2 1. Document Cover 2.
Frequently Asked Questions and Answers INSTALLATION Q: I use a dial-up ADSL modem to connect my computer to the Internet. Can I use the @V5000 to send e-mails? A: Yes, but you have to purchase an ADSL router (which supports Network Address Translation). After connecting the ADSL router to the @V5000 and setting the network parameters assigned by the router on the @V5000, you can send digital documents as e-mail attachments from the @V5000.
FAX TRANSMISSION Q: What fax server is compatible with the @V5000? A: FaXess, the software is optional. Q: All the telephone number seems to appear in the email address book A: Yes, we combine the fax number as well as the e-mail address in the Address Book. There is one advantage, when you enter the recipient’s information using FaXess LAN fax, you can choose fax number and e-mail address at the same time in the Address Book. This way, you can send you document via LAN fax and e-mail at the same time.
E-MAIL TRANSMISSION Q: Can I adjust the image contrast when sending e-mails from the @V5000? A: No, when you are sending the image, you are unable to adjust the image contrast since it has been optimized. Yet, your recipient is able to adjust it in an Image Editing software application. Q: Is it possible to scan and generate multi page documents from the flatbed? A: Yes, please press the "Manual Feed" button before pressing the Fax, E-Mail, or Copy function button.
Q: How to know the version of my @V5000? A: Press the Menu key on the control panel and choose #9 Information. All information including the IP address, serial number, and the firmware version appear. Q: How to use the function button #1 to #6 from the keyboard provided by Avision? A: Function buttons #1 to #6 are used store your favorite settings, for example, your most frequently used copy setting, e-mail setting, and fax setting. To set your function buttons, simply follow these steps.
Technical Support If your problem still exists after trying the above solution, please prepare the following information and then contact the technical support of Avision. • • • • Serial number of your machine Your network parameters Error Code and its description if any Brand and model name of the Printer connected to the machine Headquarter Avision Inc. No. 20, Creation Road I, Science-Based Industrial Park, Hsinchu 300, Taiwan, ROC TEL: +886 (3) 578-2388 FAX: +886 (3) 577-7017 E-MAIL: service@avision.
Appendix Quick Guide u Placing Your Documents For multi-page transmission Place your document FACE UP in the ADF. Place your documents FACE DOWN on the glass.
12. v Making Copies Through Your Printer Press the Mono button to make B&W copies. Press the Copy button. Enter your copy count via the numeric keypad Press the Color button to make color copies. w Sending Your Document via Emails Enter an email address with your keyboard or with the character keypad Press the Mono button to send your document in B& W. Press the E-MAIL button. or press "Address/Phone Book" to select from the list (i.e.
x Sending Your Document via a Regular Fax Important Notice! To send documents via G3 fax, please first do the following: 1. Make sure the fax modem has been installed to the modem slot on the rear of the machine. 2. Plug one end of the telephone line cable into the “RJ-11” telephone jack supplied by the telephone company and the other end into the “LINE” jack of the fax modem. Enter the fax number via the numeric keypad Press the Fax button. Press the Mono button to send your document in B&W.
Specifications Items System Overview System Description Scan Engine LCD Output Quality External Connections Transmission Speed (Mono, ADF, A4R) Transmission Speed (Color, ADF, A4R) FAX/Modem Network Connection Networked Workgroup Solution for: Paper Size Output Format CPU Memory Size ADF Capacity ADF Paper Size ADF Paper Thickness ADF Paper Placing Flatbed Paper Placing Dimension Weight Power Supply Power Consumption e Specifications Stand-alone Internet Appliance A3, Flatbed CCD Scanner 240x64 Graphic
Copy Output Format Multiple Copies Copy Speed First Copy Out Time Copy Mode Enlarge /Reduce Postscript, PCL Up to 99 Mono: 15 PPM (Oki 9400, A4 Landscape, 300 dpi) Color: 2 CPM (Oki 9400, A4 Landscape, 300 dpi) 16.
Glossary ADSL - Asymmetrical Digital Subscriber Line Asymmetrical Digital Subscriber Line, a high speed communications line Client/server A client is a computer that requests service from another computer (server). Dial-up connection A connection to the Internet made via phone & modem. Direct connection A connection made directly to the Internet. Ethernet Ethernet is a standard for connecting computers into a local area network (LAN).
LAN Local Area Network – a network of computers installed within a small area, such as an office building. Modem (MOdulator, DEModulator) A device that you connect to your computer & to a phone line, that allows the computer to talk to other computer through the phone system. Basically, modems do for computers what a telephone does for a human. Network Groups of computer that are connected together so that they can share resources and exchange data. Node Any server connected to the Internet.
Subnet mask A mask used to determine what subnet an IP address belongs to. An IP address has two components, the network address and the host address. For example, consider the IP address 150.215.017.009. Assuming this is part of a Class B network, the first two numbers (150.215) represent the Class B network address, and the second two numbers (017.009) identify a particular host on this network.
Index Copy Quality, 5-18 @ @V5000 web page, 3-1, 3-2 D Deleting E-mail Addresses, 4-4 A Deleting fax numbers, 4-7 Adding "To" Address, 3-5 Deleting groups, 4-10 adding email addresses, 4-1 adding Fax numbers, 4-5 adding new groups, 4-8 E Ethernet Hub, 2-4 Address Book, 4-1 adf, 5-3 ADF F Fax forwarding via fax module, 1-12 ADF tray, ADF tray extension, ADF wire leg, Paper guide, Push button, Front cover, 2-6 Adjusting Density, 5-17 Administrator Activities, 3-3 administrator password, 3-1 faXess
L N LAN, 1-9, 1-13, 2-1, 2-4, 2-9, 3-3, 3-6, network parameters, 2-9 IP Address, Net Mask, Gateway IP, SMTP Server, Fax Server, 1-9 5-8, e LCD-display, 5-6 Loading Your Paper Via the ADF, Via the Glass, 5-2 P PDF, 3-3 placing your document(s) in the adf, M Making Copies, 5-13 Managing Your E-mail Address Book Adding Email Addresses, Modifying Email Addresses, Deleting Email Addresses, 4-1 Managing Your Groups Addding New Groups, Modifying Your Groups, Deleting Your Groups, 4-8 Managing Your Phone B
