User's Manual

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6. Tablet will not play some video files.
s #HECKTHATTHEVIDEOlLEYOUREINTENDINGTOPLAYISTHECORRECTSIZEANDFORMAT3OMElLESNEEDTO
be encoded to be played on this tablet.
7. Fails to open a web page.
s #HECKTOENSURETHETABLETHASA7I&ICONNECTION
s )TISPOSSIBLETHEWEBPAGEYOURETRYINGTOACCESSDOESNOTEXISTORISUNDERMAINTENANCE4RYAC
cessing the site from another device.
8. Forgot password or lock pattern.
s 0LEASECONTACT#USTOMER3ERVICEVIAEMAILORPHONEANDYOUWILLBEGIVENINSTRUCTIONSONHOWTO
do a factory reset. Please be aware that all personal data will be deleted by a factory reset.
9. Downloaded an app, but don’t see it on the home page.
s #HECKTHE,AUNCHER4ABTOSEEIFTHEAPPYOUDOWNLOADEDISUNDERTHE!00TAB
s #HECKTHE!PP)NSTALLER
s 'OTO3ETTINGSTHEN!PPSANDVIEWTHELISTOFDOWNLOADEDORALLAPPS