Avira Update Manager User Manual
Table of contents Table of contents 1. Product information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 1.1 Functionality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 1.2 System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 2. Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of contents 3.2.3 Configuring email notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 3.2.4 Selecting the location for saving updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 3.2.5 Changing the ports of the integrated HTTP server . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 3.2.6 Changing the preset download server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 3.
Product information 1. Product information 1.1 Functionality Avira Update Manager lets you download updates for many of your Avira products conveniently and automatically from the Internet. Individual computers on your network can then update products via your intranet, rather than having to download them themselves from the Internet.
Product information • Operating system (UNIX) - Red Hat Enterprise Linux 6 Server - Red Hat Enterprise Linux 5 Server (5.6) - Red Hat Enterprise Linux 4 Server (4.8) - Novell Open Enterprise Server 2 (SLES 10 SP2) - Novell SUSE Linux Enterprise Server 11 (SP1) - Novell SUSE Linux Enterprise Server 10 (SP2) - Novell SUSE Linux Enterprise Server 9 (SLES 9) - Debian GNU/Linux 6; 5; 4 - Ubuntu Server Edition 8.04 - Ubuntu Server Edition 10.10 Note The libstdc++.so.
Installation 2. Installation 2.1 Installation on Windows Install both components of the Avira Update Manager (Server and Frontend) on a central server on your intranet. Then, if required, install the AUM Server on all other servers on the intranet which you have designated for supplying clients.
Installation 2. Save the file to your computer. 3. Double-click on the saved file. The dialog box of the setup program appears. 4. Click Continue. The setup program for Avira Update Manager starts. The dialog box Welcome... appears. 5. Click Next. The dialog box with the license agreement appears. 6. Confirm that you accept the terms of the license agreement and click Next. The dialog box Select Features appears: 7. Select the required components and click Next.
Installation The dialog box AUM Network Configuration appears. 9. Confirm the default configuration by clicking Next. -ORIf necessary, change the predefined ports accordingly. The selected ports are opened automatically during installation and remain open afterwards. If required, use Change... to select a different Root Directory and choose a specific adapter under Network Interface or leave the setting at All. You can also use a UNC path as the root directory and enter the UNC authentication here.
Installation 12. Confirm the specified configuration by clicking Next. -OREnable/ disable the option Enable scheduling, or change the time or interval for the updates and click Next to confirm. 13. You will then be asked whether you want AUM Server to be dealt with as an exception to the Microsoft Windows Firewall. If you confirm by selecting Yes the firewall will be configured automatically, if you choose No you have to configure the firewall manually at a later stage. Click Next to confirm your choice.
Installation After installation, the AUM Server starts immediately and must be configured with the AUM Frontend for the product update at a later time (see 3. Configuration - page 19). 2.1.2 Installing the AUM Server on other servers Note Installing the AUM Server on multiple servers is usually only necessary for large networks (>2000 computers). 1.
Installation Enable/ disable the option Enable scheduling, or change the time or interval for the updates. Click Next to confirm. 7. You will now be asked whether you want AUM Server to be dealt with as an exception in the Microsoft Windows Firewall. If you confirm by selecting Yes the firewall will be configured automatically, if you choose No you have to configure the firewall manually at a later stage. 8. Click Next to confirm your choice. The dialog box Ready to Install the Program appears. 9.
Installation The outcome of the installation is saved in the file setup.log in the same directory as silent_install_ium_en.iss. Note The Avira Update Manager, including the AUM Frontend can also be uninstalled automatically (see 2.4 Deinstallation - page 17). 2.1.4 Installing the AUM Frontend on other computers 1. Follow the procedure for the initial installation of the Avira Update Manager Server and Avira Update Manager Frontend (see 2.1.
Installation 2.1.5 User interface In Windows, the Avira Update Manager service is controlled by means of the graphical user interface – the Avira Update Manager Frontend – which is created as a snap-in for the Microsoft Management Console (MMC). Note The appearance, structure and menu structure of the MMC may vary depending on the operating system. The chapter describes only the proprietary elements of the Avira Update Manager Frontend.
Installation The following details are displayed in the detail window: Server data (version information of the currently installed AUM Server), Update status and Logfiles. The following entries appear underneath the server node: - Released products - products for product updating can be added here. - Scheduler - configuration for the scheduling of product updates.
Installation The installation of the Avira Update Manager is performed automatically with the aid of an interactive installation script (bash command line). The script performs the following steps: • License retrieval (EULA) • Checking the integrity of the installation files. • Checking authorizations required for installation. • Copying the application files and overwriting existing files that are no longer needed. • Copying the configuration files 2.2.1 Installation procedure 1.
Installation 7. Recommended: y(es). Automatic system start-up is configured:If you would prefer to start the Daemon Avira Update Manager manually after system start-up, perform the following steps: Select N and press Enter. You will then be asked if weekly updates for AUM should be downloaded automatically. 3) Configuring updates An internet updater is available with version...
Installation 2.3 Reinstall AUM (on Linux) You can repeat the installation script at any time. Other scenarios are possible: • Installation of a new version (upgrade) of the AUM. The installation script then checks the previous version and installs the requisite new components. • Enabling or disabling automatic start-up of the AUM at system start-up. 2.4 Deinstallation 2.4.1 Deinstallation with graphical user interface (Windows) To uninstall Avira Update Manager (e.g. in Windows Server 2003): 1.
Installation The Avira Update Manager is now completely uninstalled in accordance with the default settings. However, during deinstallation you will be asked whether you wish to create backups of the logfiles and the configuration files. If you do not want this, press Enter. If you wish to create backups, enter y and then press Enter. The same applies to the HTTP root directory. If you wish to delete this directory, press Enter, otherwise enter n and then press Enter.
Configuration 3. Configuration 3.1 Configuration with graphical interface (Windows) Avira Update Manager Frontend lets you configure and control all services on the intranet on which the Avira Update Manager Server is active. After installation, you have to configure the installed Avira Update Manager Servers to access the intranet and the Internet, as well as the required product updates. To do this, complete the following steps: 1. "Starting the AUM Frontend for the first time" - page 19 2.
Configuration The MMC with the Avira Update Manager snap-in appears. 2. Log in on the server, with the Administrator password. To learn how to add your servers and mirrored Avira products in the AUM, go to chapters "Editing the list of AUM Servers" - page 26 and "Displaying product update version information" - page 44. 3.1.2 Server Settings 1. After a change, click on a different navigation area or terminate the Avira Update Manager Frontend. The Commit settings dialog appears: 2.
Configuration 3. Click on Network. 4. Set up a Proxy server: If the Internet is accessed via a proxy server, enable the Use server option in the proxy server area. Enter the Proxy server data (optional, if required by the proxy server): • Address or name of server URL or IP address of the proxy server. Examples: proxy.domain.com 92.168.1.100 • Port of server Port number of the proxy server.
Configuration • Login password Password for logging in to the proxy server. The password is saved in encrypted form. 3.1.4 Configure email notifications To define how Avira Update Manager sends email messages: 1. In the navigation area, click on the node of the server being configured. 2. Click on the Server Settings node. 3. Click on Email: 4. In the Email messages area, enable the Activate email notification option. • SMTP Server Name of mail server.
Configuration • Recipient(s) Recipient’s email address. Separate individual addresses by commas. The maximum length of all addresses is 259 characters. Example: recipient.name@testcompany.com 5. If an authentication on the mail server is required, enable the Use authentication option in the Authentication area and enter the mail server login data. • User name Name for logging in to the mail server. • Password The password is saved in encrypted form. 6.
Configuration 3. Click General: 4. In the field Root directory for update files, enter the destination directory on the server. The destination directory can also be on the network. Locally connected networks are not supported. Note If the destination directory is on a computer on the intranet, you must specify the path manually in the form of a UNC path. To do this, ensure that you have the necessary rights on the host computer.
Configuration 4. In the HTTP Server area, change the Port of server 7080, or the Port of test server 7100, if these are already occupied by an application on this computer.
Configuration 3.1.7 Changing the preset download server 1. In the navigation area, click on the node of the server being configured. 2. Click on the Server Settings node. 3. Click on Network: 4. Enable the Use own server list option. 5. In the field Update server list, enter the download server (IP address or computer name). Note You can also specify multiple proprietary download servers, separated by comma. 3.1.8 Editing the list of AUM Servers To add a new server: 1.
Configuration The Add AUM server dialog box opens: 2. Enter the name of the server or its IP address in the field IP address or hostname, and click the browse button [...] to selected the required server. 3. Enter the password for the server in the AUM login password field. 4. Click OK. The server appears in the navigation area of the user interface. To delete a server In the navigation area, right-click on the node for the server to be deleted and select Remove server. 3.1.
Configuration 4. In the Language drop-down list, select the required language. The entry All indicates that the product is either only available in English or that all available languages are contained in the program package. 5. In the Operating System drop-down list, select the appropriate operating system, then select the Processor type. 6. Click Add product. The product is added to the list of released products. To delete a product 1.
Configuration 3. In the Scheduling area, activate the Enable scheduling function and then the required update interval (Once, Hourly, Daily, Weekly, Monthly or Every x days/ hours/minutes). 4. If you have enabled Every x days/hours/minutes enter an update interval. The minimum interval is 15 minutes. 5. Specify the start date and time for the first update in the Start time/ Start date fields. The scheduler has been configured.
Configuration The default setting can also be changed as required. Replace 0.0.0.0 with the corresponding IP address or host name. 3.2.2 Setting up a proxy server Avira Update Manager may use a proxy server for updates. By default, this function is disabled. Enable it by making the following changes in the ium.conf file: Then insert the information required for the proxy server into the configuration file.
Configuration 3.2.3 Configuring email notifications The Avira Update Manager can send information about completed repository updates by email. This is how you can configure it: The SMTP server used for sending the emails: The sender and the recipient of the notification email can be configured by editing the following parameters: PAGE 32Configuration The password should be entered via the AUM Frontend. 3.2.4 Selecting the location for saving updates The location where updates are to be saved can be chosen as required. You can specify it by editing the following parameter in the ium.conf file: Note The Avira Update Manager creates a specific folder structure in this directory. The files it contains should not be changed manually. 3.2.
Configuration 3.2.7 Editing the list of servers If you have specified that you wish to use your own download servers, you can specify several custom download servers, separated by commas: 3.2.8 Editing the product list New products can be added as follows: /usr/lib/AntiVir/ium/ium --add_products You can use interactive queries to add or remove a product from the repository.
Configuration Frequency of the updates: The frequency of the updates is set with the parameter: Available values: - 0 = once - 1 = hourly - 2 = daily - 3 = weekly - 4 = monthly - 5 = user-defined If you select 5, you must also set a user-defined interval. This is done with The specification is made in hours, i.e. 1 = one hour, 2 = two hours, etc. You can use to set the seconds.
Configuration - 32 = Friday - 64 = Saturday - 127 = every day Start time: To specify the start time, you must calculate the seconds since 1970. The date command can be used to calculate the current time in seconds date +%s Accordingly, a specific time can be converted to this format with the command date -d "Year-Month-Day Time" +%s, e.g. date -d "2010-08-24 9:07" +%s Enter the result as the start time, e.g. Each subsequent update takes this data as the starting point.
Configuration For this you need a Windows client (e.g. Windows XP) on your network to install the AUM Frontend. After installing Avira Update Manager on your Linux system, you must ensure that it is started and can be selected. For this you can use the default basic configuration provided. You can conveniently define all Avira Update Manager settings at a later time via the AUM Frontend.
Configuration 3. You can then install the AUM Frontend on the Windows client. The AUM Frontend is a component of the Avira Update Manager for Windows. - Go to www.avira.com under Support > Download and download Avira Update Manager (Windows). - Start installing the Avira Update Manager. During installation, you can choose which components to install: - Please select only the first option, Avira Update Manager Frontend, and continue.
Operation 4. Operation 4.
Operation 3. Click General: 4. Enable the Activate test mode option in the Updates area. The test files can be transferred either manually or automatically. Enable the Commit test files automatically option and enter the required time (in minutes). Note If the server is restarted after an update, the automatic commit for the last update is discarded. Note The selected interval must be at least 5 minutes less than the interval set for updating the products.
Operation 5. Click Yes to confirm the change. The AUM Servers are first reinitialized (Status: ). If problems occur during the test, the copying of the test files can be terminated. Rightclick on the Test products node and select Drop upcoming commit. Alternately, you can enter --drop_automatic_commit in the command line. This means that the automatic product commit remains activated but that queued files are deleted. New files are not saved in the queue until the next update.
Operation The icon in front of the selected server changes. The Avira Update Manager Server starts downloading the latest product update. - If errors occur or the download is incomplete, the update is terminated. All temporary files are deleted and the destination directory is not changed. The following icon appears next to the selected server: - After a successful product update download, the following icon reappears in front of the server(s): To restart the update after an unsuccessful download: 1.
Operation 4.1.4 Updating the AUM Frontend To configure the AUM Frontend update: 1. In the navigation area, click on Avira Update Manager > Global Frontend Settings: 2. If you want the AUM Frontend to update automatically, enable the Search and install updates automatically option. 3. To use your own server list for AUM Frontend updates, enable the Use own server list option and enter the servers in the list (separated by commas).
Operation 4.1.5 Displaying the logfile The logfile records the activities of the Avira Update Manager Server. Error messages and status reports can be easily viewed and checked. To display a server report: 1. In the navigation area, click on the node of the required server. There are three tabs in the detail window in the right-hand part of the MMC window: - Server data: Information on Avira Update Manager - Update status: Information on current product updates - Logfiles: Detailed AUM logfiles 2.
Operation 5. Press Save if you wish to save the logfile in .txt format. 4.1.6 Displaying product update version information The files for each update product on a server contain version information, which you can choose to display. To check which versions are on your server: 1. In the navigation area, click on the node of the required server. 2. Click on one of the products added to Released products.
Operation 4.2.1 Testing the updates This function provides a separate optional update structure which enables you to first scan new versions and updates before releasing the files for all your productive systems. Technically this means starting a further HTTP service which is by default provided via the HTTP port 7100. Ideally, you can provide a small test environment for these test releases and scan the updates before using them on your productive systems.
Operation If problems occur while testing the updates with the test repository, the automatic copying process of the test files can be terminated, with the command: /usr/lib/AntiVir/ium/ium --drop_automatic_commit This means that automatic product commit remains enabled but the currently queued commit is dropped. The next commit will not be queued until the next update download (after running /usr/lib/AntiVir/ium/ium --get_updates). 4.2.
Operation 4.2.4 Canceling a download (prematurely) If you wish to cancel a download prematurely, terminate Avira Update Manager using the Crtl+C shortcut only, or with /usr/lib/AntiVir/ium/avium stop if the AUM is running in the background. Note Using kill -9 can lead to problems with the program requiring a computer reboot. By sending SIGKILL to the ium process semaphores are created, which prevent further execution of the service.
Operation Available update files are downloaded and automatically installed. Note If you are running Avira Update Manager in daemon mode, it must be restarted after changing the configuration, for the new settings to be accepted: avium restart or: /usr/lib/AntiVir/ium/avium restart Stopping Avira Update Manager... Stopping: ium Starting Avira Update Manager... Starting: ium 4.2.6 Displaying the logfile The logfile records the activities of the Avira Update Manager Server.
Operation Log file backup By default the Avira Update Manager creates only one single logfile. If you would like to start a new logfile after every restart, set to false. This also gives you the option of setting a maximum file size in kB by using the parameter: If this file size is reached, the current logfile is backed up and a new logfile is created.
Frequently Asked Questions (FAQ) 5. Frequently Asked Questions (FAQ) What must I look out for when configuring the Avira Professional Security 2012 for Windows? Avira Update Manager generates the required update structure automatically! It is important when updating via Fileserver/Share to enable the destination directory on the server, so that the update can by carried out by the Avira Professional Security 2012 for Windows. 5.1 Procedure for updating via Fileserver/Share 1.
Frequently Asked Questions (FAQ) 5.3 Procedure for updating SAVAPI products To update SAVAPI products supported by AUM (Avira AntiVir WebGate, Avira AntiVir MailGate, Avira Server Security 2012 for UNIX, Avira Professional Security 2012 for UNIX), you have to configure /etc/avupdate.conf by commenting out the internet-srvs line and inserting three new lines: -------------------------#internet-srvs intranet-srvs=http://iumserver:7080 product-root=/update intranet -------------------------- 5.
This manual was created with great care. However, errors in design and contents cannot be excluded. The reproduction of this publication or parts thereof in any form is prohibited without previous written consent from Avira Operations GmbH & Co. KG. Issued Q4-2011 Brand and product names are trademarks or registered trademarks of their respective owners. Protected trademarks are not marked as such in this manual. However, this does not mean that they may be used freely. © 2011 Avira Operations GmbH & Co.