User manual
Table Of Contents
- 1 Introduction
- 2 Icons and emphases
- 3 Product information
- 4 Installation and uninstallation
- 5 Overview of AntiVir Professional
- 5.1 User interface and operation
- 5.2 How to...?
- 5.2.1 Activate license
- 5.2.2 Avira AntiVir Professional automatic update
- 5.2.3 Start a manual update
- 5.2.4 On-demand scan: Using a scan profile to scan for viruses and malware
- 5.2.5 On-demand scan: Scan for viruses and malware using Dragamp;Drop
- 5.2.6 On-demand scan: Scan for viruses and malware via the context menu
- 5.2.7 On-demand scan: Automatically scan for viruses and malware
- 5.2.8 On-demand scan: Targeted scan for active rootkits
- 5.2.9 Reacting to detected viruses and malware
- 5.2.10 Quarantine: Handling quarantined files (*.qua)
- 5.2.11 Quarantine: Restore the files in quarantine
- 5.2.12 Quarantine: move suspicious files to quarantine
- 5.2.13 Scan profile: Amend or delete file type in a scan profile
- 5.2.14 Scan profile: Create desktop shortcut for scan profile
- 5.2.15 Events: Filter events
- 5.2.16 MailGuard: Exclude email addresses from scan
- 5.2.17 Firewall: Select the security level for the Firewall
- 6 Scanner::Overview
- 7 Updates
- 8 Avira Firewall::Overview
- 9 FAQ, Tips
- 10 Viruses and more
- 11 Info and Service
- 12 Reference: Configuration options
Avira AntiVir Professional
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Otherwise:
Check your settings in the Configuration (expert mode) under General :: Update.
Viruses and malware cannot be moved or deleted.
Reason: The file was loaded by windows and is active.
Update Avira AntiVir Professional.
If you use the operating system Windows XP, deactivate System Restore.
Start the computer in Safe Mode.
Start Avira AntiVir Professional and the Configuration (expert mode).
Choose Scanner :: Scan :: Files :: All files and confirm with OK.
Start a scan of all local drives.
Start the computer in Normal Mode.
Carry out a scan in Normal Mode.
If no other viruses or malware have been found, activate System Restore if it is
available and to be used.
The status of the tray icon is disabled.
Reason: AntiVir Guard is disabled.
In the Control Center in the section Overview :: Status in theAntiVir Guard
panel, click on the Enable link.
Reason: AntiVir Guard is blocked by a firewall.
Define a general approval for AntiVir Guard in the configuration of your firewall.
AntiVir Guard only works with the address 127.0.0.1 (localhost). An Internet connection
is not established. The same applies to AntiVir MailGuard.
Otherwise:
Check the startup type of the AntiVir Guard service. If necessary, enable the
service: In the taskbar, select "Start | Settings | Control Panel". Start the configuration
panel "Services" with a double-click (under Windows 2000 and Windows XP the services
applet is located in the sub-directory "Administrative Tools"). Find the entry "Avira
AntiVir Guard". "Automatic" must be entered as the startup type and "Started" as the
status. If necessary, start the service manually by selecting the relevant line and the
button "Start". If an error message appears, please check the event display.
The computer is extremely slow when I perform a data back-up.
Reason: During the back-up procedure, AntiVir Guard scans all files being used by the
back-up procedure.
In the configuration (expert mode), choose Guard :: Scan :: Exceptions and enter
the names of the backup software processes.
My Firewall reports AntiVir Guard and AntiVir MailGuard immediately after
activation.
Reason: Communication with AntiVir Guardand AntiVir MailGuardoccurs via the TCP/IP
Internet protocol. A firewall monitors all connections via this protocol.