User manual

Table Of Contents
Avira AntiVir Professional
36
Ignore
The website requested from the web server and/or the data and files that were
transferred are forwarded on by WebGuard to your web browser.
Warning
This could allow viruses and unwanted programs to access your computer system. Only
select the Ignore option in exceptional cases.
Note
We recommend that you move any suspicious file that cannot be repaired to Quarantine.
Note
You can also send files reported by the heuristic to us for analysis.
For example, you can upload these files to our website:http://www.avira.com/sample-
upload
You can identify files reported by the heuristic from the designation HEUR/ or
HEURISTIC/ that prefixes the file name, e.g.: HEUR/testfile.*.
5.2.10 Quarantine: Handling quarantined files (*.qua)
To handle quarantined files:
In the Control Center, select the section Administration :: Quarantine.
Check which files are involved, so that, if necessary, you can reload the original back
onto your computer from another location.
If you want to see more information on a file:
Highlight the file and click on
The dialog box Properties appears with more information on the file.
If you want to rescan a file:
Scanning a file is recommended if the Avira AntiVir Professional virus definition file has
been updated and a false positive report is suspected. This enables you to confirm a false
positive with a rescan and restore the file.
Highlight the file and click on
The file is scanned for viruses and malware using the on-demand scan settings.
After the scan, the dialog Scan statistics appears which displays statistics on the
status of the file before and after the rescan.
To delete a file:
Highlight the file and click on
.
If you want to upload the file to a Avira Malware Research Center web server for analysis:
Highlight the file you want to upload.
Click on
A dialog opens with a form for inputting your contact data.
Enter all the required data.
Select a type: Suspicious file or False positive.