User manual
3. Under Name, enter a descriptive name for the Quarantine.
The Quarantine’s Folder Name remains the same. This option is only available
when you create a new Quarantine.
4. Set after how many days a quarantined mail is to be automatically deleted.
5. Use the Size of body excerpts field to set whether or not and how much text from
the body of the mail (message text) is to be stored in the database.
When setting this field, please take into account the privacy aspects and the
required space in the database.
Note: The size of a Quarantine is limited to 1 GB!
6. The Include processing logs field can be used to log the processing of
quarantined e-mails, e.g. to trace back the reasons for quarantining a mail.
You can call the corresponding e-mail in the AntiVir Monitor and view the
Processing Log including all details.
7. Quarantine is mission critical:
If enabled, any Quarantine errors are signaled to the job, after which the job is
stopped and the job troubleshooting routine is started. The action performed with
the e-mail (ignore job or move to badmail directory) depends on the ’Mission
Critical’ setting in the job. For additional information on the mission-critical jobs refer
to This job is mission-critical .
Example: An anti-virus job detects a virus in an incoming e-mail. According to the
job configuration, the e-mail is to be moved to the default Quarantine and not to be
delivered to the recipient. Due to a Quarantine error however, the e-mail cannot be
quarantined.The following settings for the job and the Quarantine are conceivable:
a. Both Quarantine and job are NOT mission-critical:
The Quarantine error will be ignored. The mail cannot be quarantined, but it is
not delivered either.
b. The Quarantine is NOT mission-critical + the job IS mission-critical:
Result: the same as above.
c. The Quarantine IS mission-critical + the job is NOT mission-critical:
The job is aborted and the infected(!) mail is passed as it is, to the next job in
the processing chain.
d. Both Quarantine and job ARE mission-critical:
The mail is moved to the BADMAIL Quarantine and not delivered.
Attention: As long as the Quarantine error has not been eliminated, it will
systematically be signaled to the job if the ’Mission Critical’ option is enabled (for the
Quarantine).
If the job itself is not mission-critical, it will disable itself after a certain time and no
longer process any mails.
On the other hand, if the job is mission-critical as well, each mail will be moved to
the bad mail area (and not delivered) until the error has been resolved!
Avira AntiVir Exchange 7
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