IP Kamera 9070IR-PoE User Manual Release Date: 06/20/2011 Firmware Version: V1.2.1.
Warning: Any changes made to this equipment without permission may cause damages to the device! IMPORTANT NOTICE 1. IP Kamera 9070IR-PoE was designed for outdoor / indoor. 2. Please use the power adapter provided by the dealer, the manufacturer is not responsibility for the possible damage from using power adapters. 4. Do not shake the IP Kamera 9070IR-PoE in any fashion 5. Please contact the dealer If IP Kamera 9070IR-PoE is not working properly. Copyright © 2011 All rights reserved.
Table of Content 1.) WELCOME ........................................................................................................................................... 5 INTRODUCTION .............................................................................................................................................. 5 MINIMUM SYSTEM REQUIREMENTS ................................................................................................................... 6 2.) PRODUCT OVERVIEW ................
FTP ...................................................................................................................................................... 30 SMTP (Outgoing E-mail Server) ........................................................................................................... 30 SNTP .................................................................................................................................................... 31 IP Service .............................................
1.) Welcome Introduction Aviosys 9070IR is a great solution to add for HD IP surveillance. With resolution up to 1280 x 720P, motion detection, email notification, RSTP broadcasting, RSS notification, scheduler recording , infrared night vision and Aviosys features like My Web & EZ blog, your IP camera experience will be breathtaking. Furthermore with Aviosys products you get wonderful quality products at very economical prices. Try out the 9070IR for yourself and see how you like this device.
Minimum System Requirements CPU Minimum Requirements • • • • • • • • • Intel(R), Pentium(R), DUAL Core (D),CPU 3.0GHz or equivalent Operating Systems: WINDOWS Operating Systems (IE5.0+SPI) 512 MB system memory or above Video Card: 3D hardware accelerator card required – 100% DirectX 9.0c compatible 10/100 Ethernet switch/hub Sound Card: DirectX 9.
Package Contents 9070IR-PoE Unit x 1 with sun cover 9070IR-PoE Installation CD AC Adaptor x 1 Camera Mounting Bracket x 1 3.) Hardware Description Cable Description Cables: DC 12 V Power Input: Plugs in the Power Adapter to the DC 12V Card RJ45 Ethernet: Plug in the RJ45 Ethernet cable to the Ethernet Support standard PoE 802.3af Reset Button: Reset to Manufacturer Default: Hold Reset button for 5-10 Seconds and the device will reset to manufacturer default.
4.) Setting up the device Hardware setup Setting up the device *Before setup the device make sure of the following: 1.) Make sure that all the package contents are all included if anything is missing please contact the store or your distributor. 2.) Make sure the power adaptor is the correct specification. 3.) Make sure that all the cables are working correctly PoE Router Type To use the 9070IR-PoE, the correct PoE router standard must be used.
Software Setup Software 1.) First place the Media Link-IP Family CD that came with your device into your CD/DVD Rom drive. The CD should auto run but if it does not go to the CD/DVD Rom drive and select the file “autorun.html”. 2.) Select the IP Kamera section and pick the IP Kamera and Model that you are using.
3.) Download the following software and save them to the appropriate locations. a. IP Edit - Device search tool which allows you to modify IP settings, find your on the local network and IP Service. b. Surf 16 CH – 16 Channel DVR, Monitoring, & Recording Software. Views up to 16 channels on one screen. c. Surf Pop – Surf Pop is a new interactive IP Kamera monitoring software 4.) Once installation is complete please double click the IP Edit to configure and search for your device.
If no DHCP server is available you must manually set the IP address to match your networks settings. Please see the custom setup page below more details on how to manually set your device. 3.) Simply double click on your device in the local device section and a internet explorer window will appear, and start connecting to your device. All devices will need to be on the same network if not the device cannot be accessed and will not be detected.
2.) To setup the device, you will need type in the correct Gateway and IP Address. The Gateway Address: The gateway address can be obtained in Windows under the network connections page IP Address: Make sure the first 3 sections of the IP Address matches the gateway address. Example: Gateway Address – 192.168.1.1 IP Address – 192.168.1.xxx 3.) Once the Default Gateway information has been obtained, enter the correct information into IP Edit and hit the submit button.
4.) Then hit the rescan button on IP Edit to confirm the changes have been made.
IP Service Using IP Service How to use IP Service on IP Edit: IP service allows the user to directly connect to his / her device through the internet without having to remember long confusing IP Address. Instead you only need to remember the name of the device that the you have selected. Then the user can connect to IP Service, type in the device name, and connect directly to the device.
2.) IP Service through Google cloud Note: Make sure that the enable IP Service feature is turned on under the network settings of your device. Searching with IP Service: To use IP Service: 1.) Click on the image and you will be taken to the IP Service webpage. 2.) Depending on which server you selected in the IP Service settings, you will need to select from server 1 or server 2. 3.) Type in the name that you have selected for your device and hit the submit button.
Searching with IP Service (Google Cloud): To use IP Service (Cloud): 1.) Click on the image and you will be taken to the IP Service webpage. 2.) Type in the name that you have selected for your device and hit the submit button. Note: You can name your device in the network settings of your device under IP Service. 3.) Simply put your mouse over the picture of your device and if you have selected your location it will show on the map in the left. Then click on the Icon to connect to your device.
5.) Accessing the device on the Internet (Port Forwarding Router / Firewall Setup Using a Router/Firewall to connect each device to the internet Note: The device needs to be port forwarded on the router so that it can be accessed by the internet. For example 9070IR-PoE IP Address: 192.168.1.882 9070IR-PoE Port: 9070 On the router that is being used port forwarded (port triggered) IP Address 192.168.1.882 and port 9070.
Static IP Setup Static IP Address provided by the ISP. In this case, the 9070IR-PoE is being connected to the internet through a hub, which is different from a router. The hub does not provide DHCP, and therefore would require that this setup have a static IP Address that is provided by the ISP. Contact the ISP to find out the static IP address so that your device can be accessed through the internet. Once a Static IP has been assigned the device will be able to automatically go onto the internet. 6.
2.) Right click on yellow bar and install the activeX controls. 3.) Then click the install button and install the active X controls. 4.
Note: If no active x controls are showing up, please go to internet explorer and enable activeX controls.
The Control Console The IP Kamera 9070IR-PoE Control Console starts in the Section of the webpage. In this section navigate to the other options and settings of the 9070IR-PoE Live Video: The Live Video section allows the user to view the camera, change resolution views, Image: The Image section allows the user to adjust the image settings, including recording / viewing codec, frame rate, image tuning, brightness, contrast, saturation, and etc.
Media Player: The Media player can directly access the files in the built in memory. Each video file & picture can be accessed here and streamed through the internet. Logout: For security concern. User need to type username and password after log out . It can protect form other user to view by same browser of PC. Live Video The Live video section of the IP Kamera 9070IR-PoE is where the user can view the video of the device.
Motion Detection Motion Detection: The motion detection icon will display when motion has been detected. This setting must be activated in the application section Motion Inactive - When motion detection is inactive Motion Activated - When motion detection is activated, the icon will turn blue Active Record Active Record: Active record will show up when the device is actively recording. Active recording functions like motion detection, scheduler, or an alarm will set off this automatic recording.
To use the snapshot function: 1.) Click on the snapshot button, and you will see the screen flicker black. 2.) In explorer go to the selected path and the files will be created there. Record Record: The record button on the 9070IR when pressed will record the live video feed and save the video into the computer viewing. To record follow the following steps: 1.) Select the recording path that you would like to store the file under in the snapshot path. under 2.
3.) Once the folder has been selected the device will start to record. To stop recording click on the red icon and it will return to the original state. Note: Remember you need VLC codec to play the video files that are recorded Mouse EPTZ Mouse EPTZ On the live video screen move the mouse cursor to the video and click left or right click to use the Mouse ETPZ functionality. Here you can easily Zoom in, Zoom Out, Quick Zoom, Quick Zoom Out.
Camera Name: Select a camera name for the device and then hit submit Video Codec: Resolution: Resolution (MPEG4+MPEG4+JPEG): M4:720P,M4:CIF,JPG:352 (MPEG4+JPEG): M4:VGA,JPEG:VGA M4:720P, JPG:720 (MPEG4+JPEG): M4:720,JPEG:352 (MPEG4-1+MPEG4-2) M4:720,M4:CIF Not supported in Firefox: (Single MPEG4): M4:720 Color System: Select the broadcasting color system that pertains to your country.
Mirror: The mirror function allows you to flip the image of the device around. Depending the direction and the way the camera is mount you can use this setting to change the angle of the picture. Please see below for more details. Normal View: Normal View Horizontal View Vertical Both Rate Control: Select the Bit Rate Control that fits your needs.
Note: PTZ is only available in the mode below. When you enable PTZ it will automatically jump into that mode. Tune Image The tune image settings section allows you to control and tune the picture quality of the image. Keep in mind, the quality of the picture will also be affected by the quality of the lens that is being used. White Balance: Select from the following options auto, indoor, or outdoor Day and Night: Select the mode Day or Night TV Output: Select the mode enable or disable to output to a T.
Network Network The network section allows you to setup the network information for the IP Kamera 9070IR. Enable DHCP: This function will enable the DHCP for the device. If this is enabled the IP Address of the device will be automatically provided by the router of the device. IP Address: Actual IP Address of the device can be found here LAN IP Address: Local Area Network Address.
FTP The FTP section of the IP Kamera 9070IR allows you to save video clips FTP Server: The FTP server address is where the IP Address of the FTP server will be entered. User Name: Enter the FTP Username Password: Enter the FTP Password File Upload Path: Enter the upload path of the FTP Server File Upload Path: Enter the upload path of the FTP Server SMTP (Outgoing E-mail Server) Enter the SMTP E-mail server information here. The SMTP section allows the 9070IR to send emails out using the SMTP settings.
SMTP Server: Enter the SMTP Outgoing mail address Email Address: Enter the Receiving Email address Submit: After all settings have been made. Hit the submit button to save all changes. Send Test E-Mail: This button will send a test e-mail to the designated account. This way, you can check to make sure that the settings are correct. Note: If you are having problems sending emails out and the settings are correct. Please check your DNS Server address to make sure you can send email out.
IP Service IP service is a added service that provides you a platform so you do not remember a long IP Address. Just enter the name of your device into IP Service and you can find your device. Note: Port forwarding will be required on your router to connect to the device In this section you can to turn off/on this service as well as select which server you would like your device on. . Note: IP Service is set to ON by default. To close this feature, uncheck the enable button.
GAE Start: Will setup the device load information to the google cloud so that your device can be accessed on the cloud. See the section on www.myipedit.com for more information. CNT Sharing of Account and Password: Cross Network Technology allows for your device to be reached without having to port forward. Here you can setup a guest CNT account which can be used in surf pop to access your device. To turn off this feature simply just uncheck the CNT box.
RTSP Real Time Streaming Protocol (RTSP) gives the device another way to stream live video. Using programs that support RTSP, you can broadcast the videos from the 9070IR live. Note: To access the device from outside the network. Please make sure of the following: 9070IR should be set to DMZ host, or mapping router's TCP ports 554 and 8554 to 9070IR, preferably at the same time mapping UDP port 6970-9999 System The system section allows you to setup the IP 9070’s system configurations.
Date and Time Set the date and Time of the device here. The Local Time: The local time corresponds to the current time of the IP Kamera 9070IR. Time Setup: Setup the current time of the device here 1.) Set Manually: Set the time manually 2.) Synchronize with Computer Time: Synchronize the time with the current computers time 3.) Synchronize with SNTP: Synchronize with SNTP Time Stamp &OSD The time stamp adds a time to the live video.
User In this section, you can create different user access rights for different types of users. Authority: Select one of the following options: Admin: You can operate all functions in Web interface. Also, you can add or delete any user’s account. Operator: You can operate all functions in Web interface except user Add/Delete. Viewer: You can only monitor the Web interface, but cannot operate all function and set parameters.
The Beeper allows the device to make beeping sounds when there is no network connections. From here you can set the better settings and run a beeper test. Device Tune Up The Device tune up section allows the device to restart itself and clear the memory during the desired time. With this function you can set the device tune up to each hour, each day, or each week. Using this function the device will run very smoothly and can be refreshed daily.
Update The Update Firmware section is where information on the 9070IR is displayed. The Kernel Version, Uboot Version, Firmware Version, and other technical information on the device is displayed here. Updating the Device 72B Note: The 9070IR-PoE will calculate if you have enough memory to update the device. If not you will be required, turn off all automatic recording functionality and restart the device. Then you will have enough memory to restart. To update the device go to the update section.
4.) Please wait for the loading circle to finish, and wait for an update confirmation page. 5.) Once the device is updated you will see a update confirmation and click okay. Warning: Before you go to the next step make sure you have all your setting information written down. The device will reset back to manufacturers default values after you restart the device. You will need reconfigure the IP Kamera 9070IR, including Email, FTP, IP Address, Gateway, and etc. 6.) Unplug the device then plug it back in.
Event Log In the Events Log section you can find the log for the IP Camera. This section will notify you any events that have taken place with the IP Kamera.
Setting Snapshot Path The snapshot path section allows you to configure where you would like your live snapshot and recording files are stored on your local computer. Simply, click on the folder to where you want to save the files. button and choose a PC Split File Size: Allows you to select the segment size of the files that will be recorded onto your computer. File Settings The file settings page allows you to configure certain settings for files that are sent to E-mail, FTP, or SD card.
File Configuration: Under this section you can select a prefix name for your recorded files. Here you can also add a date stamp to your files by checking the box that says Add Date Stamp File Format Settings: In this section you can select the file that type that you would like to record in. Depending on the resolution and video codec selected you can choose from various format types. Select the Video File format that the device will record in. 1.) Avi Format:MPEG4 (720) & MPEG4 (CIF) 2.
SD Card The SD card section is where settings to setup the SD card recording is located. In this section you can configure Enable Auto Overwrite: Auto Overwrite allows the device to automatically replace the oldest file on the SD card when it is full. Split Filename Type: Allows you to sort the file into two different methods. section is selected the 9070IR-PoE will sort Name by Time: If add date stamp in the the device by time.
SD Format: SD format will format the entire SD card Unmount: The unless remounted. feature will unmount the SD card from the device, so it cannot be accessed Reset: To mount the SD card back onto the device, you can use the button Net Drive The net drive function allows you to save your recordings to a local network computer. This provides a extra storage place for pictures and videos from motion detection and schedule recording.
4.) Here you can select a user in your windows OS that you would like to share with or Everyone which will share this drive with everyone on your network. Select everyone and hit the add button. Note: The user selected must have Read / Write capabilities for this function to work correctly. 5.) Then hit the share button on the bottom and you should receive a confirmation to show that the folder has been shared.
6.) Click the done button and it will take you back to the folders properties. Under the sharing tab you will find a section that says network path. Copy that information and put it into the 9070IR-PoE webpage in the net drive section. Setting up Net Drive After the computer has been setup. Now you will need to setup the net drive in the 9070IR 1.) For the login and password since we have selected everyone as the sharing user, simply type in any login or password.
2.) Next under Net Drive status click on the Connect button to make sure that the net drive has been setup correctly. When the Net Drive is connected successfully it will say Connect OK In this section you will find a button to disconnect the Net Drive as well as restart the net drive. 3.) Now select the split size to select how big you want the files to be. Then hit the submit button and the net drive will start to work.
E-mail SMTP The SMTP application settings is where the file format uploaded by email can be selected. From here you can choose the files to be in either Jpeg (picture) format or Mpeg. Note: To use the device in Mpeg format make sure to unmount the SD card of the device first. EZ-Blog EZ Blog is a an easy way to integrate your IP camera with your blog or website. Simply by using the code produced you can have live video from your IP camera on your blog and websites.
Start by selecting which method you would like to use EZ blog. There are two ways that you can use EZ blog. 1.) Using OCX to broadcast EZ blog Advantages of using OCX: Instant Response Disadvantages: Router needs to be setup in order to use this method. Note: To use EZ blog through OCX you will need to make sure that your device has been properly port forwarded. Furthermore, the blog platform being used needs to support java script like (i.e.
2.) Select the dimensions you would like the image to be 3.) Select the create code button to create the embed code 4.) Press the copy button to copy the code that you would like to use. You can highlight the embed code from inside the box and then copying (ctrl + C) or you can just hit the copy button to copy the code. 5.) Once the code has been copied, place that code somewhere in the body of your blog or website and a video will be displayed on the screen. 2.
To use CNT to integrate your IP camera with your blog: 1.) After you have enabled the GAE feature, click on the copy button of EZ Blog by pressing the copy button. 2.) Then paste the code into your blog or website. If user verification is needed you can do the following: 1.) Check in the box that says start verified. 2.) Type in a preferred login and username. 3.) Then hit the submit button. 4.) On the bottom where you can preview the image you will see that it will show a login screen. 5.
My Web The My-Web functionality will make your IP Kamera more than just a surveillance tool. Now you can use it to promote your company, restaurant, business, school, and etc. With some basic website skills or tools any can make a My Web site. Turning On My Web Enable my web button: The enable My Web button will activate the My Web functionality. Once enabled every time the device is accessed it will be set to the My Web Page.
How to use my WEB 1. Download sample. 2. Save the zip file to the location . Press browse, and select the zip file you download. 3. 4. Press upload and send the zip file to 9070IR web. 5. Confirm setting . *** If familiar with webpage langrage, you can change the webpage in zip file to your own webpage. *** Setting up My Web To setup My Web you can download the My Web file from the 9070IR. 1.) Click on the Download Default Page. 2.) Save the Zip file to a location where you can edit it 3.
RSS The RSS feature of the 9070IR-PoE will allow the user to be constantly informed about the device. Using RSS any snapshot, motion detection, scheduled recording will notify the user and can also be accessed ***Notice: User need to register in DDNS *** In the Dyndns section, type in the Dyndns that you register from www.dyndns.com and add a /rss20. Guestbook The guestbook feature is new feature to IP camera which allows the you to interact with other people who you have gave access to your device.
Schedule Record Schedule The schedule allows you to select days and times that you would like to schedule automatic recording. You can pick a day from (Sunday – Saturday) and also a option for Everyday. To schedule automatic recording: 1.) Select the day that you would want to start recording. 2.) Select the From time and the To time. 3.) Once the schedule has been created hit the submit button to apply the new settings.
Schedule Record – Upload Via FTP: Saves schedule recordings into FTP Schedule Record – Save into SD Card: Saves schedule recordings into SD Card Schedule Record – Upload via E-mail SMTP: schedule recordings into e-mail Alarm Motion Detection To enable motion detection: 1.) Select Enable in the motion detection option. 2.) The Mode: Can be set for indoors or outdoors. Indoors will have a more sensitive motion detection setting while outdoor will be less sensitive. 3.
5.) You can right click on the window screen for more options 6.) Once your settings have been set hit the submit button to save all changes. Enable Alarm Enable Alarm – Lost Ethernet Connection: Save into SD Card: When Ethernet connection is lost the device will automatically save into the SD card. Saving a backup. FTP Enable Alarm - Upload When motion is detected, the IP Kamera 9070IR will upload files to the selected FTP server.
When motion is detected, the IP Kamera 9070IR will send files to E-mail. Recording Time: Set the duration of time you would like the IP Kamera 9070IR to record when alarm is set off. Enable Alarm Recording Buffer: The alarm recording buffer allows the camera to the selected amount of buffer time before an alarm has been detected. This allows the IP Kamera 9070IR to start recording before and after motion has been detected.
In these file folders you will see that your files are labeled by Year/Month/Day/Time. Also you may see some files that have a pre at the end of the file name. This is from the prerecording technology which allows you to record a specific amount of time before and after motion detection has been activated. To Play Media Player Files: Simply click on the file that you would like to view and hit the play button.
2.) Then select where you would like the file to be stored. View in Full Screen: To view the IP Kamera in full screen model you will need to press the Full Screen mode. Logout When you are done use the IP Kamera 9070IR the logout function allows you to easily logout of your device. This ensures that anyone who uses the device after you will need to re-login to the IP Kamera. Simply just click on the logout button on the bottom corner. 7.
Snapshot Command: The snapshot command takes a snapshot of the camera in the current view. http://ipaddress:port/snapshot.cgi Ex. http command: http://192.168.100.50:85/snapshot.cgi H Change Name: This command changes the name of the IP Kamera 9070IR http://ipaddress:port/vb.htm?cameratitle=name Ex. http command: http://192.168.1.192/vb.htm?cameratitle=test_9070IR11 H Change IP Address: This command changes the IP Address of the IP Kamera 9070IR http://ipaddress:port/vb.htm?internetip=ipaddress Ex.
http://ipaddress:port/vb.htm?dnsip=dnsipaddress Ex. http command http://192.168.1.192/vb.htm?dnsip=168.95.1.1 H H MJPEG Streaming This command integrates streaming data into a software, website, or any other application. http://ipaddress:port/ipcam/mjpeg.cgi H Ex. http command http://192.168.1.192/ipcam/mjpeg.cgi 8.
6.) Check the Cache value. For low latency, it should be 70~80 based on PC’s performance. Note: If the video is not smooth, set the caching value from 150~1200. This problem could be due to too much congestion, busy pc, and etc. 7.) Save the new settings 8.) Then go back to the VLC media player and go to Media > Advance Open File 9.) Next select the network tab and under the protocol select RTSP.
10.) Type in the RTSP address of your device For Mpeg4 Stream1 : rtsp:///mpeg4 For Mpeg4 Stream2 : rtsp://:8554/mpeg4 Example: rtsp://122.116.137.123/mpeg4 11.) Hit the play button and wait a few seconds for the program to start streaming. 9.) Additional Software Surf 16CH CNT makes connecting to the IP Kamera 9070IR a very simple task. Surf 16 CH a multi-device DVR monitoring software easily allows the user view the 9070IR.
*Note: Make sure when typing in the MAC address to leave out the “:” Find MAC Address in WAN Using IPService on IP Edit 1.) Find the MAC Address through the internet, Open IP Edit and hit the connect button on IP Service. 2.) Then Type in the name of the device, in this case it is “Sample Name”, then hit the search button. 3.) Device will be listed and the MAC address should be displayed on the screen. Copy down the MAC address and use it to connect via CNT. Add device using CNT 1.
Surf Pop Interface The Surf Pop Interface is a very easy to use and familiar in format. Very similar to many chat programs like AIM or Skype, Surf Pop allows you to easily manage your IP Kamera’s.
The Surf Pop interface consists four major parts which consists of the following: Camera Display Area: The Camera display section will display information on the current camera that is chosen. Device Search bar: The device search bar is a quick and easy way to find your cameras simply by typing in the device name of the device you are looking for. Cameras Online: Cameras online are the cameras that the user has added from outside the network.
Once the update has been confirmed Surf Pop will automatically update the program itself How to setup Surf Pop Cameras Online The camera online section allows you to see the cameras that you have added from outside the network. Once they have been added to this section every the software is open the devices will stay in this area. Cameras online is basically all the cameras that you added that is outside the network.
Removing a device To remove a device from Surf Pop all you need to do is go to the online cameras section and find the device that you would like to remove. Then do the following: 1.) Right click on the camera that you would like to remove and right click. 2.) Then select the option that says delete camera. Local Devices The local device section is where you will find devices that are located in your Local Area Network or (LAN). These devices will show up automatically when a device has been detected.
3.) Then to see if the device was correctly setup, simply double click on the device in surf pop and a pop window will appear. Using Surf Pop After you have finished setting up the surf pop it is time to use surf pop. Simply just click on click on the devices that you would like to pop out and surf pop will do the rest. How to Pop? Once you have setup the devices and added the cameras that you would like to connect to. You can start Surf Popping your IP Kameras.
Now it would be hard to scroll down the list finding the name of the camera you are looking for so simply use the device search bar and type in the name 9070IR and Surf Pop will bring the camera that you are looking for to the top. Changing the Icon Picture Changing the Icon picture allows you to customize each camera to have it’s own different icon. This way you can easily recognize the device that you have selected To change the Icon on the device: 1.
Zooming into the image With surf pop you can also easily zoom into the pop windows that you are looking at. Simply just click on the image with the left & right mouse and the device will use the digital zoom feature to zoom in and zoom out. Left Click: Will zoom into the picture Right Click: Will zoom out of the picture Left Double Click: Will zoom to the largest possible zoom Right Double Click: Will zoom to the smallest possible zoom.
2.) Then type in the name of the person, email and the message. 3.) Once a message has been set it will look like the picture below. Go to Device So if for some reason, you need to connect to the device directly to modify some of the settings on your IP Kamera. You can use the go to device button to directly open a internet browser and go to the camera. To do this follow the following instructions:. 1.) Right click on the device that you would like to connect to and select go to device. 2.
10.) Frequently Asked Questions (F.A.Q) Q1: Why can’t I view the video files that I have recorded, nothing is playing? Ans: VLC Codec, download VLC Codec from their website at: http://www.videolan.org/ H Q2: How do I reset the device to manufacturers default values? Ans: On the back of the device there is a reset button, hold down the reset button for more than 7 seconds. Then give the 9070IR-PoE a 1 minute to restart. Once the device has restarted it will be set back to manufacturer default settings.