Owner's manual

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Pr o 64 Ne t w o r k Ma N a g e r Us e r gU i d e
Progress Bars
During the firmware update process, progress bars and an info window will be displayed. The Updating
Devices window will show a list of all Pro64 devices that have been selected for updating. Devices will be
listed in the co m p l e t e D De v I c e s column once their firmware has been updated. If errors occur during the
update process, the device’s name will appear in the FA I l e D De v I c e s column.
Firmware Update window progress information
To close the Updating Devices window, click the FI N I s h button once all firmware updates have been
completed. To stop the update process for Pro64 devices that remain in the list, click the cA N c e l wA I t I N g
button. Note that the firmware update in progress must be completed before you will be allowed to exit.
If a Firmware Update Fails
If a Pro64 device fails the update process, try one of the following solutions:
Try a different null modem cable. •
Check the pinout on the RS‑232 cable with a multimeter. •
Keep all RS‑232 communication cables as short as possible. •
Try a different • USB‑to‑RS‑232 adapter.
Use a different PC. •
Relocate the Pro64 device, making it closer to the Control Master. •
Minimize cable distance (including Cat‑5 connections) between the Control •
Master and the device in question.