Avigilon Control Center 5 System Integration Guide with Software House C•Cure 9000 INT-CCURE-E-Rev1
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Table of Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Server Requirements . . . . . . . . . . . . . . . . . . . . . . . . . 1 Client Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Upgrading from Avigilon Control Center 4 . . . . . . . . . . . . . . . 2 For More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Avigilon Control Center 5 System Integration with Software House C•Cure 9000 Introduction The Avigilon Control Center 5.0 system integration with the Software House C•Cure® software allows users to use the C•Cure interface to access Avigilon Control Center 5.0 features. Specifically, users can view live and recorded video, and control PTZ devices from the Avigilon Control Center through the C•Cure software. Requirements Vendor Requirements Avigilon Control Center Server Software 5.
Avigilon Control Center 5 System Integration with Software House C•Cure 9000 Recommended Requirements Video card n/a Network card 1 Gbps Intel Pro/1000 or Broadcom NetXtreme II Server Adapters Hard drives SATA-II 7200 RPM Enterprise Class Hard Drives Client Requirements The following table lists the minimum requirements for a Client that uses the integration for viewing video: Minimum Requirements Monitor resolution 1280 x 1024 OS Windows XP with Service Pack (SP) 2 or later, Windows Vista, or Win
Avigilon Control Center 5 System Integration with Software House C•Cure 9000 b. Clear the Enabled check box then click Save and Close. c. Open Video Server Editor window again, then update the Communication Port number. d. Select the Enabled check box then click Save and Close. 2. After the integration upgrade has been installed, manually remove the previous version from Windows through the Programs and Features window. 3.
Avigilon Control Center 5 System Integration with Software House C•Cure 9000 Servers Install the following on any server in your network. • C•Cure server software • Avigilon Control Center 5.0 Server software o One Avigilon Control Center Server in the Site must have the integration license. Client • Install the C•Cure client software on any workstation that requires access to the C•Cure system.
Avigilon Control Center 5 System Integration with Software House C•Cure 9000 Enabling the Integration in C•Cure After you check the licenses, you must enable the integration in the C•Cure software. 1. Open the C•Cure Server Configuration Application. 2. Select the Services tab. 3. If the CrossFire Service and Server Component Framework are not running, click Start Service. 4.
Avigilon Control Center 5 System Integration with Software House C•Cure 9000 Avigilon Configuration Once the required licence and software have been installed, configure the Avigilon Control Center for the integration. See the Avigilon Control Center Client User Guide for more information about each of the required configurations. Assigning Logical IDs to Cameras In the Avigilon Control Center Client software, assign a logical ID to each camera.
Avigilon Control Center 5 System Integration with Software House C•Cure 9000 This user must have the following permissions to enable all the integration features: • • View Live Images o Use PTZ Controls o Lock PTZ Controls o Trigger Manual Recording View Recorded Images o Export Images o Backup Images The integration user name and password is used to add Avigilon servers to the C•Cure application.
Avigilon Control Center 5 System Integration with Software House C•Cure 9000 2. Select the Video tab. 3. In the Video Tree pane, right-click Company Name and select Avigilon Video Server > New. 4. In the Video Server Editor, give the server a name and description. 5. Enter the username and password you created for the integration. See Adding an Integration User in Avigilon on page 6 for more information. 6. Enter the IP address for the Avigilon Control Center Server with the integration license.
Avigilon Control Center 5 System Integration with Software House C•Cure 9000 Adding Server Alarms You can create a server alarm that is triggered by the Avigilon server’s online or offline status. 1. Open the C•Cure Administration Workstation. 2. In the Video Tree pane, right-click the Avigilon server and select Edit. 3. In the Video Server Editor, select the Alarms tab then click Add. 4. In the Property column, select Video Server Alarm. 5.
Avigilon Control Center 5 System Integration with Software House C•Cure 9000 1. In the C•Cure Administration Workstation, right-click a camera in the Video Tree pane and select Edit. 2. In the Video Camera Editor, select the Alarms tab then click Add. 3. In the Property column, select Video Camera Alarm. If you are configuring an analog encoder, you can also select Videoloss. 4. In the Value column, select what triggers the alarm. o If you selected the Video Camera Alarm property, select Motion.
Avigilon Control Center 5 System Integration with Software House C•Cure 9000 Using the Integration Now that the integration has been installed and configured, you can use the C•Cure system to monitor video and alarms detected by cameras connected to the Avigilon system. See the C•Cure Help for more information about using the different features in the C•Cure system. Known Limitations • Unable to configure or use Preset and Pattern 0 in triggered alarms or events.
Avigilon Control Center 5 System Integration with Software House C•Cure 9000 Avigilon Video Driver Server Not Available When you try to enable the integration in the C•Cure software (as described in Enabling the Integration in C•Cure on page 5) the Avigilon server component is not listed. Check that the following integration requirements were met and the integration was installed correctly: • You have an integration license from Avigilon and Software House.
Avigilon Control Center 5 System Integration with Software House C•Cure 9000 Video Is Displayed But Video Alarms Are Not Occurring While you monitor video, you observe a motion event but the related alarm does not activate. The integration service may not have started correctly. Reboot the service: 1. Open the C•Cure Server Configuration Application. 2. Select the Services tab. 3. If the CrossFire Service and Server Component Framework are not running, click Start Service. 4.
