Avigilon Control Center System Integration Guide with Software House C•Cure 9000 INT-CCURE-C-Rev2
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Table of Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Server Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Client Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Software Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . For More Information . . . . .
Avigilon Control Center System Integration Guide with Software House C•Cure 9000 Introduction The Avigilon Control Center system integration with the Software House C•Cure 9000® software allows users to use the C•Cure 9000 interface to access Avigilon Control Center features. Specifically, users can view live and recorded video, and control PTZ devices from the Avigilon Control Center through the C•Cure 9000 software. Requirements Vendor Requirements Avigilon Control Center Server Software 4.12.
Client Requirements The following table lists the minimum requirements for a Client that uses the integration for viewing video: Minimum Requirements Monitor resolution 1280 x 1024 OS Windows XP with Service Pack (SP) 2 or later, Windows Vista, or Windows 7 (32-bit or 64-bit) CPU Intel Single Core 2.4 GHz processor System RAM 1 GB Video card PCI Express, DirectX 9.
Avigilon Control Center System Integration Guide with Software House C•Cure 9000 Installation All C•Cure 9000 services and components must be turned off before the integration can be installed. The Avigilon-C•Cure 9000 integration software (Avigilon CCure Integration.exe) must be installed on either a server or client that is connected to your C•Cure 9000 system. NOTE: Integration upgrades can be installed on any machine that was previously running the integration.
Enabling the Integration in C•Cure 9000 After you check the licenses, you must enable the integration in the C•Cure 9000 software. 1. Open the C•Cure 9000 Server Management Application. 2. Ensure the CrossFire Service and Server Component Framework are running. If not, click Start Server Component Framework. 3. Select the Server Components tab. 4. Right-click the Avigilon server component and select Start server component. The server component is labeled Avigilon.NextGenConnectedProgram.Server.
Avigilon Control Center System Integration Guide with Software House C•Cure 9000 Avigilon Configuration Once the required licence and software have been installed, configure the Avigilon Control Center for the integration. See the Avigilon Control Center Client User Guide for more information about each of the required configurations. Assigning Logical IDs to Cameras In the Avigilon Control Center Client software, assign a logical ID to each camera.
Adding an Integration User in Avigilon To protect the security of the Avigilon Control Center Server, add a user to the Avigilon software specifically for connecting to the integration. See the Avigilon Control Center Client User Guide for details about how to add users.
Avigilon Control Center System Integration Guide with Software House C•Cure 9000 C•Cure 9000 Configuration After the Avigilon Control Center configurations are complete, configure C•Cure 9000 to use the integration. See the C•Cure 9000 Help for more information about each of the configurations. Adding Avigilon Servers and Cameras 1. Open the C•Cure 9000 Administration Workstation. 2. Select the Video tab. 3. In the Video Tree pane, right-click Company Name and select Avigilon Video Server > New.
4. In the Video Server Editor, give the server a name and description. 5. Enter the username and password you created for the integration. See Adding an Integration User in Avigilon on page 6 for more information. 6. Enter the Avigilon server IP address. If the integration software was installed on the same server as the Administration Workstation software, enter the localhost IP address instead (typically 127.0.0.1). 7. Select the Enable check box then click Connect. 8.
Avigilon Control Center System Integration Guide with Software House C•Cure 9000 3. In the Video Server Editor, select the Alarms tab then click Add. 4. In the Property column, select Video Server Alarm. 5. In the Values column, select what triggers the alarm — when the server becomes Offline or Online. 6. In the Action column, select how you want C•Cure 9000 to respond to the alarm. 7.
2. In the Video Camera Editor, select the Alarms tab then click Add. 3. In the Property column, select Video Camera Alarm. If you are configuring an analog encoder, you can also select Videoloss. 4. In the Value column, select what triggers the alarm. • If you selected the Video Camera Alarm property, select Motion. • If you selected the Videoloss property, click the Value column setting. When the check box appears, mark the check box for True or clear the check box for False. 5.
Avigilon Control Center System Integration Guide with Software House C•Cure 9000 Using the Integration Now that the integration has been installed and configured, you can use the C•Cure 9000 system to monitor video and alarms detected by cameras connected to the Avigilon system. See the C•Cure 9000 Help for more information about using the different features in the C•Cure 9000 system.
Troubleshooting If the following troubleshooting solutions do not resolve your issue, contact Avigilon Technical Support – http://avigilon.com/#/support-and-downloads/ Avigilon Integration Software Does Not Install When you try to install the Avigilon CCure Integration.exe, an error message appears. The integration may continue to install but the installation is unsuccessful and you are unable to locate any instance of the Avigilon Control Center in the C•Cure 9000 system.
Avigilon Control Center System Integration Guide with Software House C•Cure 9000 2. The camera is connected to an Avigilon Control Center Server that has not been added to the C•Cure 9000 software. You can correct this by performing one of the following: • Add the Avigilon Control Center Server to the C•Cure 9000 software. See Adding Avigilon Servers and Cameras on page 7 for more information. • Connect the camera to a server that has already been connected to the C•Cure 9000 software.
