Avigilon Control Center 5 System Integration Guide with Lenel Facility Commander Wnx INT-FCWNX-A-Rev1
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Table of Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 For More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Upgrading from Avigilon Control Center 4 . . . . . . . . . . . . . . . 2 Server . . . . . . . . . . . . . . . . . . . . . . . . . . .
Avigilon Control Center 5 System Integration Guide with Lenel Facility Commander Wnx Introduction The Lenel Facility Commander Wnx (FCWnx) and Avigilon Control Center software integration allows for the two systems to combine alarm monitoring abilities. Integrations with FCWnx 7.7 enables alarms triggered in FCWnx to activate response actions in the Avigilon Control Center. Requirements Vendor Avigilon Avigilon Requirements Control Center Server Software 5.
Avigilon Control Center 5 System Integration Guide with Lenel Facility Commander Wnx Installation Upgrading from Avigilon Control Center 4 If you are upgrading to this version of the Avigilon FCWnx integration software, be aware that this version of the integration is only compatible with Avigilon Control Center 5. NOTE: To preserve all of your current integration settings, you must upgrade to Avigilon Control Center 5 and make sure all servers in the Site can be accessed by the integration.
Avigilon Control Center 5 System Integration Guide with Lenel Facility Commander Wnx Client Install the following as needed: • Install the Facility Commander Wnx Client software on the computers that require access to the FCWnx system. Make sure the default database server SPSQL is selected during installation. • Install the Avigilon Control Center Client software on the computers that require access to the Avigilon Control Center System.
Avigilon Control Center 5 System Integration Guide with Lenel Facility Commander Wnx Configuration The Avigilon FCWnx Gateway software is used to direct alarm communication between the Facility Commander Wnx and Avigilon Control Center software. Configure the two applications for their connection to the Avigilon FCWnx Gateway software.
Avigilon Control Center 5 System Integration Guide with Lenel Facility Commander Wnx 4. Enter a new Application Login and Password for the API connection. 5. Select the PC Name from the drop down list. Ensure the PC Name matches the name of the server where the Avigilon FCWnx Gateway is installed. 6. Click Save. Adding an Integration User in Avigilon To protect the security of the Avigilon Control Center Server, add a user to the Avigilon software specifically for connecting to the integration.
Avigilon Control Center 5 System Integration Guide with Lenel Facility Commander Wnx 2. In the Setup tab, click Alarms. 3. On the Add Alarm dialog box, click Add. 4. On the Select Alarm Trigger Source page, select External Software Event from the Alarm Trigger Source drop down list and click Next. 5. On the Select Linked Cameras page, select the cameras to link to this alarm, and set the Pre-Alarm Record Time and the Recording Duration. Click Next. 6.
Avigilon Control Center 5 System Integration Guide with Lenel Facility Commander Wnx Avigilon FCWnx Gateway The Avigilon FCWnx Gateway is composed of two parts: the Avigilon FCWnx Gateway Windows service that runs automatically in the background, and the Avigilon FCWnx Gateway configuration application that is used to configure the connection and alarm mappings between the Facility Commander Wnx and the Avigilon systems.
Avigilon Control Center 5 System Integration Guide with Lenel Facility Commander Wnx 1. In the Configure Connections dialog box, complete the following fields: o User Name: enter the Application Login name you created in the FCWnx configuration. See Creating an API Connection in FCWnx on page 4 o Password: enter the password you created in the FCWnx configuration. See Creating an API Connection in FCWnx on page 4 o Database User Name: enter your username for the FCWnx database.
Avigilon Control Center 5 System Integration Guide with Lenel Facility Commander Wnx Mapping Alarms In the Configuration Tool is a list of all the current alarm mappings, and all the available alarms from the Avigilon Control Center software and the FCWnx software. If the Configuration Tool is not already open, select All Programs > Avigilon > Avigilon FCWnx Gateway > Avigilon FCWnx Gateway Admin Tool. To map alarms together, complete the following steps: 1.
Avigilon Control Center 5 System Integration Guide with Lenel Facility Commander Wnx Backing Up Mapped Alarms After you finish mapping all the alarms in the Configuration Tool, you can choose to back up a copy of the mappings. If you are performing this procedure before upgrading the integration, be aware that in older versions of the integration the backup file is located in the same folder but is labeled GatewayParams.xml. 1. Navigate to C:\Program Files\Avigilon\Avigilon FCWnx Gateway\.
Avigilon Control Center 5 System Integration Guide with Lenel Facility Commander Wnx Monitoring Alarms Once the alarms from Facility Commander Wnx and Avigilon Control Center have been mapped in the Avigilon FCWnx Gateway, you can begin to use the integration. When an FCWnx alarm is triggered, it will activate the mapped Avigilon alarm and the configured alarm actions are started. • To monitor alarms in the FCWnx software, see the alarm monitoring section of the Facility Commander Wnx User Manual.
Avigilon Control Center 5 System Integration Guide with Lenel Facility Commander Wnx Troubleshooting If the following troubleshooting solutions do not resolve your issue, contact Avigilon Technical Support – http://avigilon.com/support-and-downloads/ FCWnx Alarms Do Not Appear in the Gateway If the Avigilon FCWnx Gateway service does not connect to the FCWnx software and the FCWnx alarms do not appear in the gateway configuration application, the integration may have been unsuccessful.
Avigilon Control Center 5 System Integration Guide with Lenel Facility Commander Wnx 1. Check that the Avigilon Control Center Server is online and connected to the local network. 2. When the Avigilon Control Center Server is back online, open the Configuration Tool and click Configure Connections. 3. If the Avigilon Control Center Server is online, the server status would be “Ready.” If it is not, check the server connectivity again. 4. Close the Configure Connections dialog box.