Avigilon Control Center 5 System Integration Guide with Jacques VoIP Voice Communication System INT-JCQ-C-Rev1
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Table of Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 For More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Upgrading the Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Server . . . . . . . . . . . . . . . . . . . .
Avigilon Control Center 5 System Integration Guide with Jacques VoIP Voice Communication System Introduction The Avigilon Control Center software integration with the Jacques VoIP Voice Communication System allows alarms in Avigilon Control Center to be triggered whenever an intercom event is activated in the Jacques System. The Jacques system uses tags to communicate events between intercom units. Tags are a series of numbers that users dial to call other intercom units and initiate specific actions.
Avigilon Control Center 5 System Integration Guide with Jacques VoIP Voice Communication System Installation Upgrading the Integration If you are upgrading to this version of the Avigilon Jacques integration software, be aware that this version of the integration is only compatible with Avigilon Control Center 5. Avigilon Control Center 5 provides the ability to organize multiple servers into Sites and share settings between servers.
Avigilon Control Center 5 System Integration Guide with Jacques VoIP Voice Communication System 1. Open the Avigilon Control Center Admin Tool. 2. Select the Settings tab and click Licensing. The License Activation dialog box appears. The dialog box must say Integration Connections: Yes or the software was not properly licensed. Configuration Before the integration can occur, the two applications need to be configured to work with the Avigilon Jacques Gateway software.
Avigilon Control Center 5 System Integration Guide with Jacques VoIP Voice Communication System Avigilon Alarm Configuration Create the Avigilon alarm actions you want to be integrated with the Jacques system, and include the required cameras and settings for the alarm. Alarms are manually created in the Avigilon Control Center Client software, and can only be created by users with Alarm Setup permissions. An administrator with the required permissions can create the alarms before the integration is used.
Avigilon Control Center 5 System Integration Guide with Jacques VoIP Voice Communication System that is used to configure the connection and alarm mappings between the Jacques and the Avigilon systems. Configuring the Server Settings Configure the Avigilon Jacques Gateway to access the two applications. The Configuration Tool remembers the server configurations, so you do not need to repeat this procedure if the settings remain the same. 1. Open the Configuration Tool software.
Avigilon Control Center 5 System Integration Guide with Jacques VoIP Voice Communication System 5. In the dialog box, enter the Avigilon server IP Address, User Name and Password, then click OK. Use the username and password created in the Avigilon configuration. See Adding an Integration User in Avigilon on page 3. If your server is part of a Site, the alarms from the entire Site will be added to the integration. 6. Click OK. 7. Click Done to close the Configure Connections window. Mapping Alarms 1.
Avigilon Control Center 5 System Integration Guide with Jacques VoIP Voice Communication System o Select the Acknowledge Avigilon alarms on call termination check box if the Avigilon alarms do not need to be manually acknowledged within the Avigilon Control Center Client each time. o Click Remove Selected Tags from Mapping to hide tags that have already been mapped. 2. Click >> to map the alarm together. The mapped alarm is added to the Alarm Mappings list. 3.
Avigilon Control Center 5 System Integration Guide with Jacques VoIP Voice Communication System 5. Open the Configuration Tool. The restored mappings should be displayed in the Alarm Mappings list. 6. Click Update Service to restart the Gateway Windows service and apply the alarm mapping changes. Monitoring Alarms Once the Avigilon Jacques integration is complete, alarm video can be monitored from the Avigilon Control Center whenever a mapped intercom event is activated.
