Avigilon Control Center 5 System Integration Guide with SYSTIMAX iPatch System INT-IPATCH-A-Rev1
© 2014 — 2014 Avigilon Corporation. All rights reserved. Unless expressly granted in writing, no license is granted with respect to any copyright, industrial design, trademark, patent or other intellectual property rights of Avigilon Corporation or its licensors. AVIGILON, CAPTURE IT WITH CLARITY, HDSM, HIGH DEFINITION STREAM MANAGEMENT (HDSM), THE BEST EVIDENCE and LIGHTCATCHER are unregistered and/or registered trademarks of Avigilon Corporation in Canada and other jurisdictions worldwide.
Table of Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 For More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Client . . . . . . . . . . . . .
Avigilon Control Center 5 System Integration Guide with CommScope Introduction The Avigilon iPatch integration allows you to monitor any CommScope iPatch system events in the Avigilon Control Center. You can link the CommScope system events with alarms in the Avigilon Control Center and record video of the alarm events. Requirements Vendor Avigilon Avigilon Requirements Control Center Server Software 5.0 and later. Avigilon iPatch integration exe file: AvigilonIPatchClient.
Avigilon Control Center 5 System Integration Guide with CommScope Installation Server • Install the integration on the same server as the SYSTIMAX iPatch System Manager software. • Install the Avigilon Control Center Server software on any server on the same network as the SYSTIMAX iPatch System Manager software. Client • Install the Avigilon Control Center Client software on the computers that require access to the integration.
Avigilon Control Center 5 System Integration Guide with CommScope 5. On the Select Linked Cameras page, select the cameras to link to this alarm, and set the Pre-Alarm Record Time and the Recording Duration. Click Next. 6. Select the groups or users who should receive alarm notifications, then click Next. 7. (Optional) If you would like to trigger an action when an alarm is acknowledged, select the Activate selected digital output(s) on alarm acknowledgement check box. a.
Avigilon Control Center 5 System Integration Guide with CommScope 10. Give the rule a name and schedule when it will be active. By default, the bookmark created by this rule will automatically be given the same name as the rule. 11. Click Finish. Every time the alarm is triggered, a bookmark of the linked video is added to the Avigilon Control Center system. To help identify a specific bookmark, it is recommended that you rename the bookmark as soon as possible.
Avigilon Control Center 5 System Integration Guide with CommScope 8. In the Program Parameters field, enter the following parameters: For example: 127.0.0.1 38880 iPatchUser “” Rack1 “Rack 1 warning!” NOTE: All parameters are required. If a parameter uses spaces, wrap the parameter in quotation marks or each word is read as a separate parameter. If a parameters is blank, enter two quotation marks (like “”). 9.
Avigilon Control Center 5 System Integration Guide with CommScope 1. In the Avigilon Control Center Client software, select > Search 2. In the Search: Alarms tab, select an alarm from the left pane. 3. Set the time range of the search. 4. Click Search. The search results are displayed in a list on the right. Select a search result to see the recorded video. For more information about the Alarm Search, see the Avigilon Control Center User Guide.
Avigilon Control Center 5 System Integration Guide with CommScope Troubleshooting If the following troubleshooting solutions do not resolve your issue, contact Avigilon Technical Support – http://avigilon.com/support-and-downloads/ CommScope System Events Not Triggering Avigilon Alarms When an event is generated by the CommScope imVision System Manager, the related Avigilon Control Center alarm is not triggered. If the alarm is not triggered, video is not recorded or bookmarked.
Avigilon Control Center 5 System Integration Guide with CommScope o If the log does not show the event that is meant to trigger an alarm in the Avigilon software, see the System Manager User Guide for possible troubleshooting steps. o If the log shows the event that is meant to trigger an Avigilon alarm: • Check if the event has an Event Notification Profile. If not, complete the steps described in Configuring Event Notification Profiles for SYSTIMAX iPatch on page 4.
