Avigilon Control Center Server User Guide Version 4.
Copyright © 2012 Avigilon. All rights reserved. The information presented is subject to change without notice. No copying, distribution, publication, modification, or incorporation of this document, in whole or part, is permitted without the express written permission of Avigilon. In the event of any permitted copying, distribution, publication, modification, or incorporation of this document, no changes in or deletion of author attribution, trademark legend, or copyright notice shall be made.
Table of Contents Introduction .............................................................................................................................. 1 What is the Avigilon Control Center Server? ............................................................................................ 1 System Requirements ............................................................................................................................... 1 For More Information ..........................................
Avigilon Control Center Server User Guide Erasing the Storage Configuration ...................................................................................................... 30 Configuring the Server Backup Settings ................................................................................................. 30 Configuring the Server Network Settings ................................................................................................ 31 Using the Admin Tool ...........................
Introduction What is the Avigilon Control Center Server? The Avigilon Control Center Server software is the application that captures and records surveillance data from network cameras and encoders. The captured data is then sent to the Avigilon Control Center Client software for you to review. The Avigilon Control Center Server software contains two key parts — the Control Center Server Windows service and the Admin Tool.
Avigilon Control Center Server User Guide recommended CPU Intel Quad Core Xeon 2.0 GHz processor Intel Quad Core Xeon 2.0 GHz processor System RAM 4 GB DDR2 2 GB DDR2 Video card n/a nVidia Quadro FX 570 dual DVI Network card 1 Gbps Intel Pro/1000 or Broadcom NetXtreme II Server Adapters 1 Gbps Hard drives SATA-II 7200 RPM Enterprise Class Hard Drives SATA-II 7200 RPM Hard Drives For More Information Visit Avigilon at http://www.avigilon.com/ for additional product documentation.
Introduction Upgrades Software and firmware upgrades will be made available for download as they become available. Check http://www.avigilon.com/support/software for available upgrades. Feedback We value your feedback. Visit our feedback page to comment on our products and services: http://avigilon.
Navigating the Application The Avigilon Control Center Server software contains two parts: the Control Center Server Windows service and the Admin Tool. The Control Center Server Windows service runs automatically when your computer starts. The Admin Tool is used to configure the Control Center Server Windows service. For example, from the Admin Tool you can add licenses, define the network, and configure the backup and storage settings for the Avigilon Control Center.
Navigating the Application Figure A. Services window Admin Tool The Admin Tool is used to configure your Control Center Server settings. From the Admin Tool, you can configure the size of the surveillance data storage space, where files are backed up, the licenses for the Avigilon Control Center, and network ports.
Avigilon Control Center Server User Guide Double-click the Avigilon Control Center icon in the system tray. The Avigilon Control Center icon in the system tray changes color depending on the Server software status. Figure A. Avigilon Control Center icon: Figure B. Avigilon Control Center icon: Control Center Server is Running Control Center Server is Not Running Admin Tool Window From the Admin Tool, you can start up or shut down the Control Center Server at any time.
Navigating the Application View Application Logs Figure D. Click this button to view the Control Center Server error logs. Admin Tool, Settings tab Feature Description Licensing Click this button to view and add licenses to your Avigilon Control Center system. See Licensing the Server for more information. Storage Click this button to define the amount of server space for surveillance data storage. See Configuring the Server Storage Settings for more information.
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Setup Complete the following procedures to configure the Avigilon Control Center Server to fit your needs. Licensing the Server After the Avigilon Control Center Server software has been installed, you must add your software license to the application or the Control Center Server will not run. Accessing the Server Licensing Settings 1. Open the Admin Tool. See Admin Tool for more information. 2. In the Settings tab, click Licensing.
Avigilon Control Center Server User Guide Figure A. Control Center Admin Tool 3. In the License Activation dialog box, you can see all valid product keys and current available access rights.
Setup Figure B. License Activation dialog box Activating a License Over the Internet If you have internet access, the Admin Tool connects to the internet automatically and helps you activate your license. 1. In the Admin Tool, select Settings > Licensing. 2. In the License Activation dialog box, click Add License. 3. If an internet connection was detected, click Internet Activation (Recommended). If an internet connection was not detected, see Activating a License Manually.
Avigilon Control Center Server User Guide Figure A. Activate Control Center Server page 4. Enter the product key, a check mark will appear if it is valid. If you have multiple product keys, click Add additional key and enter the next product key. When all the licenses for this server have been added, click Next.
Setup Figure B. Enter Product Key page 5. Complete the Product Registration page to receive product updates from Avigilon, then click Next.
Avigilon Control Center Server User Guide Figure C. Product Registration page 6. The Admin Tool connects to the Avigilon licensing server and activates the license. When the Activation Succeeded message appears, click Finish.
Setup Figure D. Internet Activation Successful page Activating a License Manually If your server does not have internet access, you can activate your license manually by downloading the license file and activating the license on a computer with internet access. 1. In the Admin Tool, select Settings > Licensing. 2. In the License Activation dialog box, click Add License. 3. If an internet connection was not detected, click Manual Activation.
Avigilon Control Center Server User Guide Figure A. Activate Control Center Server page 4. Click Step 1: Generate Activation File.
Setup Figure B. Manual Activation page 5. Enter the product key, a check mark will appear if it is valid. If you have multiple product keys, click Add additional key and enter the next product key. When all the licenses for this server have been added, click Next.
Avigilon Control Center Server User Guide Figure C. Enter Product Key page 6. Select the location and file name for the activation file, then click Next.
Setup Figure D. Select Activation File page 7. The activation file is saved at the location you specified, then click Next.
Avigilon Control Center Server User Guide Figure E. Activation File Saved page 8. Copy the saved activation file to a computer with internet access. 9. Open a web browser and go to http://activate.avigilon.com. 10. Browse to the location of your activation file and click Upload Activation File.
Setup Figure F. Activation Website 11. Click Download the License File to download the activated license file. 12. Complete the product registration page to receive product updates from Avigilon, then click Register.
Avigilon Control Center Server User Guide Figure G. Registration Website 13. Copy the downloaded license file onto the server you are activating. 14. Click Step 2: Add License File.
Setup Figure H. Manual Activation page 15. Enter the location of the license file then click Next.
Avigilon Control Center Server User Guide Figure I. Import License File page 16. When the Activation Succeeded message appears, click Finish.
Setup Figure J. Manual Activation Successful page Configuring the Server Storage Settings You must configure the server storage settings so the Avigilon Control Center Server software knows how much space is allotted to storing surveillance data, and where it should be located. If the Admin Tool detects that there is no existing storage configuration, it will launch the Set Up Storage Configuration dialog box. Accessing the Server Storage Configuration 1. Open the Admin Tool.
Avigilon Control Center Server User Guide Figure A. Avigilon Control Center Admin Tool 4. In the Storage dialog box, you can see the current storage configuration.
Setup Figure B. Storage dialog box Setting Up the Initial Server Storage Configuration When the Avigilon Control Center Admin Tool detects that there is no existing storage configuration, it will launch the Set Up Storage Configuration dialog box with the recommended storage configuration. By default the software attempts to set the Primary Data Volume on the largest available drive for storing surveillance data.
Avigilon Control Center Server User Guide Figure A. Set Up Storage Configuration dialog box Changing the Storage Configuration You may need to change the storage configuration in the following situations: If you are unsatisfied with the suggested storage configuration in the Set Up Storage Configuration dialog box, click Change Storage Configuration to define the storage settings to fit your needs.
Setup Figure A. Storage dialog box 2. To add a data volume, select the drive and click Add Data Volume. o In the Add Data Volume dialog box, enter the preferred data volume size then click OK. Figure B. Add Data Volume dialog box 3. If you are not satisfied with the location of the Primary Data Volume, select the drive you prefer to have the Primary Data Volume on and click Set Primary Data Volume. The Primary Data Volume contains the database that indexes the surveillance data. Note: Volume.
Avigilon Control Center Server User Guide Erasing the Storage Configuration Note: If you choose to erase all stored data, be aware that all surveillance data and server settings will be lost. 1. Open the Storage dialog box. For more information, see Accessing the Server Storage Configuration. 2. Click Erase All Data. 3. When the confirmation dialog box appears, click Yes. 4. You will need to create a new storage configuration before you can start the Control Center Server again.
Setup Figure A. Control Center Admin Tool 3. In the Backup dialog box, select the Enable Backup check box to enable the server to backup files. Figure B. Backup dialog box 4. Enter the location of the backup folder. Click [...] to browse to the backup folder location. 5. Click OK. Configuring the Server Network Settings The server communicates with the Avigilon Control Center Client software through a range of UDP and TCP ports.
Avigilon Control Center Server User Guide servers that are behind the same NAT device (e.g. router); or if there is a port conflict with other software running on the same computer as the Avigilon Control Center Server software. 1. Open the Admin Tool. See Admin Tool for more information. 2. In the Settings tab, click Network. Figure A. Control Center Admin Tool 3. In the Network dialog box, enter the desired base port then click OK.
Setup Figure B. Network dialog box The UDP and TCP port ranges used by the Server software are updated as the base port changes. The TCP port range must be accessible by the client computer and can be forwarded on any router or network address translation point between the client and server. Web Browser Access: http://:50083/ indicates how you can access the Avigilon Control Center Web Client. See Starting the Avigilon Control Center Web Client for more information.
Using the Admin Tool Besides configuring the server, the Admin Tool can also be used to perform the following procedures: Starting Up and Shutting Down the Avigilon Control Center Server The Avigilon Control Center Server software automatically starts when Windows starts but it can be manually shut down and started through the Avigilon Control Center Admin Tool.
Using the Admin Tool Figure A. Admin Tool: Control Center Server is Running When the Control Center Server is properly shut down, the Admin Tool will display the following status message: Control Center Server is Not Running. Starting up the Control Center Server 1. Open the Admin Tool. See Admin Tool for more information. 2. In the Control Center Admin Tool, click Start Up.
Avigilon Control Center Server User Guide Figure B. Admin Tool: Control Center Server is Not Running When Control Center Server is properly started, the Admin Tool will display the following status message: Control Center Server is Running. Starting the Avigilon Control Center Client The Avigilon Control Center Client software can be started through the Avigilon Control Center Admin Tool. 1. Open the Admin Tool. See Admin Tool for more information. 2.
Using the Admin Tool Figure A. Admin Tool If the Client software is not installed, the Admin Tool will prompt you to install it. Starting the Avigilon Control Center Web Client The Avigilon Control Center Web Client is a simplified version of the Client software that allows you to monitor video from any Internet Explorer web browser. Note: The Web Client is can only be accessed through Internet Explorer.
Avigilon Control Center Server User Guide Figure A. Avigilon Control Center Web Client Viewing Application Logs You can view the Avigilon Control Center application error logs through the Admin Tool. This can assist in diagnosing problems with your system. 1. Open the Admin Tool. See Admin Tool for more information. 2. In the General tab, click View Application Logs.
Using the Admin Tool Figure A. Admin Tool 3. The Application Logs dialog box appears. Double-click an error to view the details. Figure B. Application Logs dialog box 4. Click OK to close the Application Logs dialog box.
Avigilon Control Center Server User Guide Exporting and Importing Settings Once the Avigilon Control Center is set up, you can export the server's configuration data to be used on different servers. The configuration data is defined in the Avigilon Control Center Client software, and includes Recording Schedules, Users & Groups, Device Settings, Rules, Alarms, POS Sources, and Device Connections.
Using the Admin Tool Figure B. Export Settings dialog box The settings listed in the Export Settings dialog box are configured in the Client software. See the Avigilon Control Center Client User Guide for more information about each of the settings. 5. In the Select File to Export To dialog box, name the file and click Save. The settings can only be exported as an Avigilon Servers Settings (AVT) file. 6. When the confirmation dialog box appears, click OK. Importing Server Settings 1. Open the Admin Tool.
Avigilon Control Center Server User Guide Figure A. Admin Tool 4. In the Select File to Import dialog box, browse to the location of the settings file you want to import and click Open. 5. In the Import Settings dialog box, select the settings you want to import and click OK. Figure B. Import Settings dialog box 6. When the confirmation dialog box appears, click OK.
Appendix Resetting the Administrator Password To reset the administrator password, you must delete all existing user and group account information from the server Config Volume. Tip: You can avoid this procedure if you have a user account that has all the same permissions as an administrator. You can use this user account to reset the administrator password in the Avigilon Control Center Client software. 1. Open the Admin Tool. See Admin Tool for more information. 2. Click Shut Down. 3.
Index A R Admin Tool .................................................1, 3, 4 reset password................................................. 39 Avigilon Control Center Client ...................... 1, 32 S Avigilon Control Center Server ...................... 1, 3 Set Up Storage Configuration .................... 24, 25 B Settings tab ........................................................ 4 backup .............................................................. 27 setup .........................
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