Avigilon Control Center Client User Guide Version: 4.
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Table of Contents Introduction .............................................................................................................................. 1 What is the Avigilon Control Center Client? .............................................................................................. 1 System Requirements ............................................................................................................................... 1 For More Information ........................................
Avigilon Control Center Core Client User Guide Discovering a Camera......................................................................................................................... 16 Connecting a Camera to a Server....................................................................................................... 17 Editing the Camera Connection to the Server .................................................................................... 19 Disconnecting a Camera from a Server ............
Table of Contents Closing a View from the Application Window...................................................................................... 65 Closing a Window ............................................................................................................................... 65 View Layouts ........................................................................................................................................... 65 Selecting a Layout for a View............................
Avigilon Control Center Core Client User Guide Performing a Thumbnail Search ............................................................................................................. 94 Viewing Thumbnail Search Results .................................................................................................... 95 Export ......................................................................................................................................97 Exporting a Snapshot of an Image ......
Introduction What is the Avigilon Control Center Client? The Avigilon Control Center Client software works with the Avigilon Control Center Server software to give you access and control of your Avigilon High Definition Surveillance System. The Client software allows you to view live and recorded video, and control user access to the Avigilon Control Center. The Client software also gives you the ability to configure the server, cameras and other external devices that are part of your surveillance system.
Avigilon Control Center Core Client User Guide Windows 7 CPU Intel Single Core 2.4 GHz processor Intel Dual Core 2.0 GHz processor System RAM 1 GB 2 GB Video card PCI Express, DirectX 9.0c compliant with 128 MB RAM (Intel GMA 900 or better, NVIDIA 6600 or better, ATI X1300 or better) PCI Express, DirectX 10.0 compliant with 256 MB RAM (NVIDIA GeForce 600 series or better) Network card 100 Mbps 1 Gbps Hard disk space 500 MB 500 MB For More Information Visit Avigilon at http://www.avigilon.
Introduction Feedback We value your feedback. Please send any comments on our products and services to feedback@avigilon.
Getting Started Once the Avigilon Control Center Client software has been installed, you can start using the Avigilon High Definition Surveillance System immediately. Refer to any of the following procedures to help you get started. To watch a video overview of the application, see the Introduction to Avigilon Control Center Client and Viewing Live Video training video in the Avigilon Training Center.
Getting Started 2. In the confirmation dialog box, click Yes. Discovering Servers The Avigilon Control Center Client software must communicate with the Avigilon Control Center Server software to access and configure your surveillance system. If the server is on the same network segment (subnet) as your computer, the server is automatically discovered and appears in the System Explorer on the left side of the application window.
Avigilon Control Center Core Client User Guide Figure B. Find Server dialog box The base port is 50080 by default. You can change the base port number in the Avigilon Control Center Admin Tool. See the Avigilon Control Center Server User Guide for more information. Tip: Set the Connection Speed to WAN if you are on a low bandwidth network (for example, internet or wireless network), and select LAN if you are on a high bandwidth connection (for example, office or home network).
Getting Started Logging In Be aware that the number of servers you can log into at one time is determined by the type of server you can access. Standard edition servers only allow you to be logged into three servers at the same time, while Enterprise edition servers allow you to be logged into an unlimited number of servers. Note: You cannot access Standard edition servers and Enterprise edition servers at the same time. 1. Open the Log In dialog box.
Avigilon Control Center Core Client User Guide Logging Out You can log out of one or all servers at any time. To Log out of one server Log out of all servers Do this 1. Right-click the server in the System Explorer and select Log Out. 1. Select File > Log out. 2. When the Log Out dialog box appears, click Yes.
Getting Started Figure A. Avigilon Control Center Client application window. Area Description Workspace The right pane where the feature tabs appear. 1 Menu bar A standard Windows application menu that provides access to features not available on the Toolbar. 2 Toolbar 3 View Provides quick access to commonly used tools. If any buttons are missing from your toolbar, click the small down arrow on the right-edge of the toolbar to display the hidden buttons.
Avigilon Control Center Core Client User Guide When you right-click any item in the System Explorer, you have the option to Expand All or Collapse All items in the System Explorer. 6 PTZ Controls Provides a way to control pan and tilt and zoom (PTZ) cameras. Displays the Timeline for a recorded video, and contains colorcoded events. 7 Timeline This tool allows you to review video for a specific time frame, and control the video playback. Note: The Timeline only appears for recorded video.
Getting Started Viewing Live and Recorded Video Note: Some features are not displayed if the server does not have the required license, or if you do not have the required user permissions. When you monitor video, you can choose to watch live and recorded video in the same View, or only one type of video per View. Once you've added the required cameras to the View, perform the following: 1. To switch the View between live and recorded video, perform one of the following: o Select View > Live or Recorded.
Setup The default settings in the Avigilon Control Center Client software allow you to start working with the application immediately after installation. If you have special requirements, refer to the following sections to configure your settings: Note: Some features are not displayed if the server does not have the required license, or if you do not have the required user permissions.
Setup Figure A. Manage Server Connections dialog box 2. In the Find Server dialog box, enter the Hostname/IP Address, the Base Port, and the Connection Speed of the server you want to discover. Figure B. Find Server dialog box The base port is 50080 by default. You can change the base port number in the Avigilon Control Center Admin Tool. See the Avigilon Control Center Server User Guide for more information.
Avigilon Control Center Core Client User Guide The network settings are configured correctly. The firewall is not blocking the application. The Avigilon Control Center Server software is running on the server. Editing and Deleting a Server Connection Use the Manage Server Connections dialog box to edit and delete your server connections. 1. Select File > Manage Server Connections. Figure A. Manage Server Connections dialog box 2.
Setup Managing User Connections to a Server Standard edition servers only allow 5 users to be logged in at the same time. If you are the sixth user to log in to the server, you will receive an error message. However, if you are an administrator, or have Manage user session user permissions, you have the option to override another user's login status and replace the user. 1. Log in to the server. See Logging Into and Out of Servers for more information. The following dialog box is displayed. Figure A.
Avigilon Control Center Core Client User Guide Connect/Disconnect Cameras You can connect and disconnect cameras to servers using the Connect/Disconnect Cameras dialog box. A camera's connection status is indicated by the icon beside the camera name in the System Explorer. Icon Definition The camera is connected to the server. Camera Connected Camera Upgrading The camera is connected to the server and is currently upgrading its firmware. The camera cannot connect to a server.
Setup Figure A. Find Camera dialog box: IP Address Figure B. Find Camera dialog box: IP Address Range o Search From Server: select the server that you want the camera to connect to. o Search Type: select a search type. o Camera Type: select the camera's brand name. Tip: Select ONVIF to discover cameras that are ONVIF complaint. o IP Address/Hostname: (For IP Address search only) enter the camera's IP address or hostname.
Avigilon Control Center Core Client User Guide 1. From the Tools menu, select Connect/Disconnect Cameras. The Connect/Disconnect Cameras dialog box appears. Figure A. Connect/Disconnect Cameras dialog box 2. In the Discovered Cameras area, select a camera then click Connect.... 3. In the Connect Camera dialog box, select the server you want the camera to connect to. Figure B. Connect Camera dialog box 4. Click OK.
Setup 5. If the camera is password protected, the Camera Authentication dialog box appears. Enter the camera's username and password, then click OK. Editing the Camera Connection to the Server 1. From the Tools menu, select Connect/Disconnect Cameras. 2. In the Connect/Disconnect Cameras dialog box, select the camera connection you want to edit from the Connected Cameras list. 3. Click Edit. Refer to Connecting a Camera to a Server for details about the editable options. 4. Click OK.
Avigilon Control Center Core Client User Guide Server Setup The server Setup dialog box is responsible for all the Avigilon Control Center features that are configured and stored on the server. Refer to any of the following sections to access and configure the server setup. Note: Some features are not displayed if the server does not have the required license, or if you do not have the required user permissions.
Setup Figure A. Server Setup dialog box General Use the General dialog box to change the name the server displays in the System Explorer. Changing the Server's Name The default name for the server may not be useful for your purposes. Use the General dialog box to change the server's name to something more meaningful to your surveillance system. 1. Right-click a server in the System Explorer then select Setup to open the server Setup dialog box. See Accessing the Server Setup for more information. 2.
Avigilon Control Center Core Client User Guide Figure A. General dialog box 4. Click OK. Recording Schedule Use the Recording Schedule dialog box to set the recording schedule for the cameras connected to the server. By default, the Avigilon Control Center is set to record motion and configured events when they occur. Once the recording schedule is set, camera recordings are made automatically.
Setup Figure A. Schedule dialog box 4. Enter a name for the template. 5. Click the Set Area button then click or drag the cursor across the Record Mode timeline to set the types of events that the cameras will record throughout the day. Record Mode Definition Continuous Record video constantly. Motion Only record video when motion is detected. 6.
Avigilon Control Center Core Client User Guide Setting Up a Weekly Recording Schedule You can set up a week’s recording schedule by applying templates to cameras for each day of the week. 1. Right-click a server in the System Explorer then select Setup to open the server Setup dialog box. See Accessing the Server Setup for more information. 2. Click Recording Schedule. 3. In the Recording Schedule dialog box, select a template from the Templates pane. 4.
Setup Figure A. Recording and Bandwidth dialog box The Data Aging column shows an estimate of the recording time that is available at each image rate given the amount of space on the server. o For JPEG2000 or JPEG compression cameras, data aging is available at three rates.
Avigilon Control Center Core Client User Guide 4. In the Max. Record Time column, manually enter a maximum record time or select one of the options from the drop down list for each camera. Note: If the time estimated in the Total Record Time column is shorter than what is set in the Max. Record Time column, the camera's actual recording time may be shorter than what is set. 5. Click OK.
Setup Figure A. User and Groups dialog box 4. When the Add User dialog box appears, complete the User Information area.
Avigilon Control Center Core Client User Guide Figure B. Add User dialog box, General tab 5. If you don’t want this user to be active yet, select the Disable user check box. Disabled users are in the system but cannot access the server. 6. In the Login Timeout area, select the Enable login timeout check box to limit the amount of time the user can be logged in while the application is idle. 7. In the Password area, complete the following fields: 28 o Password: enter a password for the user.
Setup o Password Expiry (Days): specify the number of days before the password must be changed. o Password never expires: select this check box if the password never needs to be changed. 8. Select the Member Of tab and select the check box beside each access group the user belongs to. The other two columns display the permissions linked to the selected group. Figure C. Add User dialog box, Member Of tab 9. Click OK. The user is added to the server.
Avigilon Control Center Core Client User Guide 1. Right-click a server in the System Explorer then select Setup to open the server Setup dialog box. See Accessing the Server Setup for more information. 2. Click Users and Groups. 3. In the Users and Groups dialog box, select a user then perform one of the following: o To edit the user's information, click Edit User. Refer to Adding a User or details about the editable options. o To delete the user, click Delete User.
Setup Figure A. User and Groups dialog box 4. In the Add Group dialog box, select a group to use as a template for your new group and click OK. Figure B. Add Group dialog box 5. In the Edit Group dialog box, give the new group a name then select the permissions and camera access rights for the group. Clear the check box of any feature or camera you do not want the group to access.
Avigilon Control Center Core Client User Guide Figure C. Edit Group dialog box: Group tab 6. Select the Members tab to add users to the group.
Setup Figure D. Edit Group dialog box: Members tab a. Click Add User.... b. Select the users that should be part of this new group.
Avigilon Control Center Core Client User Guide Figure E. Add users to groups dialog box c. Click OK. The users are added to the Members list. If a user is added to the group through the Add User or Edit User dialog box, the user is automatically added to the group's Members list. 7. Click OK to save the new group. Editing and Deleting a Group You can change the access permissions for a set of users by editing their access group.
Setup Email Notification Use the Email Notification dialog box to prepare the server for sending email messages in response to specific events. You can set what events require email notification and who receives the emails. Setting Up the Email Server Before emails can be sent, the server must be set up to send emails. 1. Right-click a server in the System Explorer then select Setup to open the server Setup dialog box. See Accessing the Server Setup for more information. 2. Click Email Notification. 3.
Avigilon Control Center Core Client User Guide f. Timeout (seconds): enter the maximum number of seconds the server will try to send an email before it quits. 5. (Optional) If the email server uses encryption, you can select the Use secure connection (TLS/SSL) check box. 6. (Optional) If the email account has a username and password, select the Server requires authentication check box. a. Enter the Username and Password for the email account. 7. Click OK.
Setup Figure A. Email Notifications dialog box 5. Enter a name for the new email group. 6. In the Email Recipients area, add all the users, groups and emails that are part of this email group. Perform any of the following: o Click Add User/Group to add an Avigilon Control Center user or access group. In the dialog box, select all the required users and groups then click OK. o Click Add Email to add individual emails. In the dialog box, enter the email address then click OK.
Avigilon Control Center Core Client User Guide 9. To attach a snapshot of the email notification event, select the Attach images from camera(s) linked to the event check box. Note: This option is disabled if only System Events is selected because cameras cannot be linked to System Events. 10. In the Email Schedule area, select a schedule for the email notification. See Scheduling Server Events for more information. 11.
Setup 2. Click System Log. 3. In the System Log dialog box, select the log events you want to display in the Event Types to Show area, then click Start Search. The search results are displayed in the left pane. Figure A. System Log dialog box 4. Select a result to display the event details on the right. 5. To save the log search results, click Save events to file... and save the file. 6. Click Close.
Avigilon Control Center Core Client User Guide Figure A. Schedule option 1. To use a configured schedule, select an option from the drop down list. The default option is Always, which allows the event to run constantly. 2. To create or edit a schedule, click . Figure B. Edit Schedules dialog box. a. To add a new schedule, click Add then enter a name for the new schedule. b. To edit a schedule, select a schedule from the list and make the required changes. c.
Setup • Select the specific day or weekday, then select the number of months between each schedule recurrence. The event would be enabled once a year at the same day and time. Yearly • Select the specific day or weekday and month, then select the number of years between each schedule recurrence. 2. 1. 2. Click OK. Camera Setup The camera Setup dialog box is responsible for all the features that control cameras and the devices that can be connected to cameras.
Avigilon Control Center Core Client User Guide Figure A. Camera Setup dialog box General Use the camera General dialog box to set the camera's identity and configure the camera's PTZ settings. You can also reboot the camera through the General dialog box. Setting the Camera's Identity In the camera General dialog box, you can give the camera a name, describe the camera's location, and give the camera a logical ID. The logical ID is needed to use the select camera keyboard command.
Setup 2. Click General. The General dialog box is displayed. Figure A. General dialog box 3. In the Camera Name field, give the camera a meaningful name to help you identify the camera. By default, the camera model number is used as the camera's name. 4. In the Camera Location field, describe the camera's location. 5. In the Logical ID field, enter a unique number to allow applications and integrations to identify this camera. 6. To disable the LEDs on the camera, select the Disable camera status LEDs.
Avigilon Control Center Core Client User Guide 1. Right-click the camera in the System Explorer then select Setup to open the camera Setup dialog box. See Accessing the Camera Setup for more information. 2. Click General. The General dialog box appears. 3. In the PTZ area, select the Enable PTZ check box. Note: If the following options are not displayed, the camera only has a motorized zoom and focus lens and cannot perform full PTZ.
Setup 2. Click General. The General dialog box appears. 3. Click Reboot Camera. The camera disconnects from the Avigilon Control Center and shuts down. When the camera starts up again, the camera should automatically reconnect with the Avigilon Control Center. Network Use the camera Network dialog box to change how a camera connects to the server network. Note: The dialog box may appear different depending on the camera. Some options are disabled or hidden if they are not supported by the camera.
Avigilon Control Center Core Client User Guide o Obtain an IP address automatically: select this option for the camera to connect to the network through an automatically assigned IP address. The camera will attempt to obtain an address from a DHCP server. If it cannot, the camera will default to addresses in the 169.254.x.x range. o Use the following IP address: select this option to manually assign a static IP address for the camera.
Setup Figure A. Image and Display dialog box Option Description You can allow the camera to control the exposure by selecting Automatic, or you can set a specific exposure rate. Exposure Note: Increasing the manual exposure time may affect the image rate. Iris You can allow the camera to control the iris by selecting Automatic, or you can manually set it to Open or Closed.
Avigilon Control Center Core Client User Guide exposure level. By setting a maximum exposure level for low light situations, you can control the camera's exposure time to let in the maximum amount of light without creating blurry images. You can limit the automatic gain setting by selecting a maximum gain level. Maximum Gain By setting a maximum gain level for low light situations, you can maximize the detail of an image without creating excessive noise in the images.
Setup 1. Right-click the camera in the System Explorer then select Setup to open the camera Setup dialog box. See Accessing the Camera Setup for more information. 2. Click Image and Display. The Image and Display dialog box appears. 3. If the camera has a built-in auto focus feature, you can choose one of the following: o Continuous Focus: the camera will automatically focus itself whenever the scene changes. Skip the following step.
Avigilon Control Center Core Client User Guide 4. Click Apply to Cameras... to apply the same settings to other cameras of the same model. 5. Click OK. Compression and Image Rate Use the camera Compression and Image Rate dialog box to modify the camera's compression and image quality settings for sending image data over the network. Note: The dialog box may appear different depending on the camera. Some options are disabled or hidden if they are not supported by the camera.
Setup 4. In the Image Rate bar, move the slider to select the how many images per second (ips) you want the camera to stream over the network. 5. In the Image Quality drop down list, select the desired image quality number. Image quality setting of 1 will produce the highest quality video and require the most bandwidth. 6. In the Max Bit Rate drop down list, select the maximum bandwidth the camera can use in kilobits per second (kbps). 7.
Avigilon Control Center Core Client User Guide Figure A. Image Dimensions dialog box 4. Click OK. Motion Detection In the Motion Detection dialog box, you can define specific motion detection areas and configure the camera's sensitivity and threshold for motion. Selecting an Area to Detect Motion In the Motion Detection dialog box, you can define the green motion detection areas in the camera's field of view. Motion detection is ignored in the areas not highlighted in green. 1.
Setup o Clear Area: select this button and draw rectangles to erase sections from the motion detection area. o Draw: select this button and manually draw motion detection areas with your mouse. This tool allows you to be very specific and highlight unusual shapes. o Set All: click this button to highlight the entire image panel for motion detection. o Clear All: click this button to clear the image panel of motion detection areas. Figure A. Motion Detection dialog box 4. Click OK.
Avigilon Control Center Core Client User Guide 3. Move the Sensitivity slider to adjust how much each pixel must change before it is considered in motion. The higher the sensitivity, the smaller the amount of pixel change is required before motion is detected. 4. Move the Threshold slider to adjust how many pixels must change before the image is considered to have motion. The higher the threshold, the higher the number of pixels must change before the image is considered to have motion.
Setup Figure A. Privacy Zones dialog box 4. Move and resize the green box until it covers the area you want to block out. 5. If you are adding privacy zones to a PTZ camera, the following two options are displayed above the image panel. o Select this option to enable PTZ mode. PTZ mode allows you to pan and tilt the camera field of view to where the privacy zone needs to be. For details on how to use the pan and tilt controls, see Controlling PTZ Cameras. o Select this option to disable PTZ mode. 6.
Avigilon Control Center Core Client User Guide 2. Click Privacy Zones. 3. In the Privacy Zones dialog box, select a privacy zone from the Privacy Zone list and perform one of the following: o To edit the privacy zone, adjust the green box on the image. o To delete the privacy zone, click Delete. 4. Click OK. Manual Recording You can manually set a camera to record events outside of the camera's recording schedule. Manual recording can only be activated when viewing live video.
Setup Client Setup The client Setup dialog box is responsible for all the Avigilon Control Center features that are configured and stored on the local client computer. Refer to any of the following sections to access and configure the client setup. Accessing the Client Setup Perform one of the following steps to open the client Setup dialog box. Select Tools > Setup... and select the local client from the left pane. In the System Explorer, right-click the local client and select Setup. Figure A.
Avigilon Control Center Core Client User Guide General Use the client General dialog box to change your local application preferences. Changing General Client Settings 1. Right-click the local client in the System Explorer then select Setup to open the client Setup dialog box. For more information, see Accessing the Client Setup. 2. Click General. 3. In the General dialog box, make any required changes: Figure A.
Setup o Cycle dwell time: enter the number of seconds the application waits before it cycles to a different View. See Cycling Through Views for more information. o Language: select a language from the drop down list to change the application language. Select Windows Default for the application to automatically display the same language as the local client. o Automatically log in to servers: select this check box to automatically log into all servers that are available on the network.
Avigilon Control Center Core Client User Guide Figure A. Joystick dialog box 5. Set up an action for each button on the joystick: a. Press a button on the joystick and the button label is highlighted in the Joystick dialog box. b. Select an action for the button from the drop down list. c. Repeat this procedure for each button on the joystick. 6. Click OK.
Setup 4. If the keyboard is not automatically detected, an error message will appear. Click Scan for Joysticks.... Note: The error message will not appear if the keyboard was detected. When the keyboard is detected, the Joystick dialog box appears. Figure A. Joystick dialog box 5. Select the Enable left-hand mode check box. 6. Click OK. The keyboard is now configured for left-hand mode. Rotate the keyboard until the joystick is on the left and the jog shuttle is on the right.
Avigilon Control Center Core Client User Guide 3. Select the settings you want to export. Figure A. Export Settings dialog box The General settings include display quality, deinterlacing, manually added servers, image overlays, and client connection speed. 4. Click OK. 5. In the Save As dialog box, name and save the file. Exported client settings can only be saved in Avigilon Client Settings File (.avc) format.
Setup Figure A. Import Settings dialog box 5. Click OK.
Views What are Views? A View is a tab composed of image panels that allows you to organize how video is displayed. For example, you can choose to display video from multiple cameras at the same time by using different layouts. Adding and Removing a View Views allow you to customize how you monitor video. You can add a new View to an existing window or open a new View in its own window to make use of multiple monitors. Views can also be removed as required.
Views From the toolbar, click the New Window button. A new window appears. You can now position this window to make use of multiple monitors. Closing a View from the Application Window Perform one of the following: Select File > Close View. On the View tab, click the Close View button. Closing a Window Perform one of the following: Select File > Close Window. Click the Close button on the top right corner of the window.
Avigilon Control Center Core Client User Guide Figure A. Layouts on the toolbar Editing a View Layout If the default View layouts do not fit your surveillance requirements, you can customize a View layout. 1. On the toolbar, select the Change Layout button then select Edit Layouts.
Views Figure A. Layouts on the Toolbar 2. In the Edit Layouts dialog box, select the layout you want to change. 3. Enter the number of Columns and Rows you want in your layout. 4. In the layout diagram, do any of the following to further customize the layout.
Avigilon Control Center Core Client User Guide Figure B. Edit Layouts dialog box o To create a larger image panel, select a grey line to delete the border between two image panels. When a line is highlighted in red, the line can be deleted. o To restore an image panel, select a dotted line to divide a large image panel into two. When a dotted line is highlighted in green, the line can be restored. o To restore all default View layouts, click Restore Defaults.
Views On the toolbar, click Full Screen. Ending Full Screen Tip: On the toolbar at the top left of the screen, click End Full Screen. The toolbar is hidden when the application is idle. Move your mouse to display the toolbar. Cycling Through Views Once you have multiple Views setup, you can cycle through the Views by displaying each one for a few seconds. This is useful when monitoring a large number of cameras. 1. Activate the Cycle Tab feature: o From the View menu, select Cycle Views.
Video The Avigilon Control Center Client software allows you to monitor live and recorded video from multiple cameras. While monitoring video, you have access to PTZ controls, digital zoom, audio, manual recording, digital outputs, and other playback settings.
Video Removing a Camera From a View Perform one of the following: Right-click the image panel and select Close. Inside the image panel, click Close. Displaying Live Video Once a camera has been added to an image panel, you can choose to watch the live video stream. You can set the entire View to display live video, or only set specific image panels to display live video. Live video have a blue border around the image panel.
Avigilon Control Center Core Client User Guide Using the Zoom Tools The most common way to zoom in and out of the video image is to rotate the scroll wheel on your mouse. The software also includes a set of Zoom tools that can be used with your mouse: 1. Select a Zoom tool: o From the Tools menu, select Zoom In Tool or Zoom Out Tool. o On the toolbar, click Zoom In Tool or Zoom Out Tool. 2. Click the image panel until you reach the desired zoom depth.
Video The PTZ Controls are displayed below the System Explorer. If the PTZ Controls are unavailable, select an image panel that is displaying video from a PTZ camera. Note: The controls may appear different depending on the camera. Some options are disabled or hidden if they are not supported by the camera. Figure A. PTZ Controls 2. To pan or tilt, perform one of the following: o Click the round Pan/Tilt arrow buttons in the PTZ Controls.
Avigilon Control Center Core Client User Guide Figure B. PTZ Onscreen Controls 3. Use the other PTZ controls to perform any of the following: Action To zoom To control the Iris or Focus To program a PTZ preset Control Procedure • Click the • Click the image panel and use the mouse scroll wheel to zoom in and out. • If the camera supports Drag to Zoom, click and drag to create a green box to define the area you want to zoom in and see. • Right-click the image panel and select Zoom Out Full.
Video click . 3. In the Preset Name dialog box, enter a name for the preset and click OK. To activate a PTZ preset Select a preset and click . If the PTZ camera supports a Home To return to the Home preset position preset position, the button is enabled. Click the button to return the camera to its Home position. 1. In the PTZ Controls pane, select a pattern number and click To program a PTZ pattern . 2. Use the PTZ controls to move the camera and create the pattern. 3. Click .
Avigilon Control Center Core Client User Guide 2. In the PTZ Controls pane, use the Pan/Tilt buttons to navigate the menu. Use the Pan/Tilt buttons to navigate the menu. Use the Zoom buttons to modify your selection choices. Use the Focus buttons to confirm or cancel your selections. Click To lock the PTZ controls . No other user will be able to use the PTZ controls for this camera until you unlock the controls or log out.
Video Figure A. Edit PTZ Tour dialog box 3. In the Edit PTZ Tour dialog box, give the tour a name. 4. In the Tour Pause Duration field, enter the amount of time before a tour repeats. Tours repeat until manually stopped, or until other PTZ controls are used. 5. In the Tour Mode drop down list, select one of the following: o Sequential: the PTZ camera will go to each preset in the set order. o Random: the PTZ camera will go to each preset in random order. 6.
Avigilon Control Center Core Client User Guide 6. a. In the Preset column, select a preset from the drop down list. b. In the Move Speed column, enter how fast you want the PTZ camera to move to this preset. The speed is 80% by default. c. In the View Time column, enter the amount of time you want the PTZ camera to stay at this preset position. The view time is 10 seconds by default. d. Repeat step 7 until all the presets for this tour have been added. 7.
Video Click the record indicator again to stop manual recording. The maximum manual recording time is configured in the Manual Recording dialog box, see Manual Recording Settings for more information. Monitoring Recorded Video While monitoring recorded video, you can perform any of the following procedures: Adding and Removing Cameras in a View To monitor video, add a camera to the View. The camera video can be removed from the View any time.
Avigilon Control Center Core Client User Guide Displaying Recorded Video Once a camera has been added to an image panel, you can choose to watch the camera's recorded video. You can set the entire View to display recorded video, or only set specific image panels to display recorded video. Recorded video have a green border around the image panel. To display recorded video in a View, perform one of the following: Select View > Recorded. On the toolbar, select Recorded.
Video 2. Drag the video image in any direction inside the image panel. Playing Back Recorded Video The Timeline displays when video was recorded and lets you play back the recordings. The colored bars on the Timeline show the camera's recording history: A red bar shows the camera recorded an event. A blue bar shows the camera recorded video. White areas show that the camera did not record any video. An orange bar is a bookmark in the camera's recording history.
Avigilon Control Center Core Client User Guide To stop playback Click Pause. To move forward a frame Click Step Forward. To move back a frame To control the playback direction and speed To jump forward or back on the Timeline To expand the Timeline to a specific moment in time Click Step Backward. Drag the slider to the right to move the video forward. Drag the slider to the left to move the video backward. The farther away the slider is from center the faster the playback speed.
Video Adding a Bookmark 1. To open the Edit Bookmark dialog box, perform one of the following: o On the Timeline, click Add Bookmark. o Drag the time marker to where you want to start the bookmark, then right-click and select Add Bookmark. The Edit Bookmark dialog box appears, and the bookmark time range is highlighted on the Timeline Figure A. Add Bookmark dialog box 2. Enter a name for the bookmark. 3. In the Cameras pane, select all the cameras that are attached to this bookmark.
Avigilon Control Center Core Client User Guide 5. In the Description field, enter any information about the bookmark. 6. To protect the bookmark video from being deleted, select the Protect bookmark data check box. Note: Protected bookmarks are never deleted. Be aware that bookmarked video take up space and become the oldest video on the server. 7. Click OK. Editing, Deleting or Exporting a bookmark 1. Click the bookmark on the Timeline then perform one of the following: Figure B.
Video Adjusting Video Display in Image Panels You can adjust the image panel display settings to improve the video display on your monitor. Maximizing an Image Panel You can maximize an image panel to enlarge the video display. Maximizing an Image Panel Perform one of the following: Right-click an image panel and select Maximize. Inside the image panel, click Double-click the image panel. Maximize.
Avigilon Control Center Core Client User Guide (Live video only) Displays the recording status of a camera. The recording status is indicated by the round Record Indicator icon on the top left corner of the image panel. The color of the icon shows the camera's recording status. Record Indicator Red: recording triggered by an event Blue: recording Grey: not recording Select the Record Indicator icon at any time to begin manual recording.
Video o Maximum: displays the full video resolution with the lowest image rate. o High: displays 1/4 of the full video resolution. o Medium: displays 1/16 of the full video resolution. o Low: displays 1/64 of the full video resolution with the highest image rate. 3. Select the Monochrome check box to display the video in black and white. 4. Click OK.
Avigilon Control Center Core Client User Guide 4. Click Close to save your changes. Displaying Analog Video in Deinterlaced Mode If there are visible interlacing artifacts in the analog camera video, you can enable the deinterlacing filter to help improve the video image. 88 Select View > Display Deinterlaced Images.
Search You can search for recorded video that are linked to an event, or simply search through the camera's recording history. To watch a video overview of the Search features, see the Identifying, Bookmarking, Searching and Exporting Video training video in the Avigilon Training Center. Note: Some features are not displayed if the server does not have the required license, or if you do not have the required user permissions.
Avigilon Control Center Core Client User Guide Figure A. Search: Event tab 3. In the Camera to Search area, select all the cameras you want to include in the search. 4. In the Time Range to Search area, set the date and time range of your search. The time range is highlighted on the Timeline by the black time range markers. You can also drag the time range markers to modify the time range. 5. In the Events to Search For area, select the types of events to include in the search. 6. Click Start Search.
Search 2. Use the Timeline controls to review the event. See Playing Back Recorded Video for more information. 3. Click Export this event to export the selected event video. See Exporting Recorded Video and Images for more information. 4. If you want to further refine your search, click Perform a pixel search on this event. You can now search for any pixel movement in the selected result. See Performing a Pixel Search for more information. 5.
Avigilon Control Center Core Client User Guide Figure A. Search:Bookmark tab 3. In the Search field, enter any text that may appear in the bookmark's title, description, linked camera name or the name of the user who created the bookmark. The search is automatically performed on all the listed bookmarks until only the matches are displayed. Viewing Bookmark Search Results 1. In the Bookmark list, select a bookmark. The bookmark is highlighted on the Timeline and the video is displayed in the image panel.
Search See Performing a Pixel Search for more information. 5. Click Edit this bookmark to edit the bookmark. See Bookmarking Recorded Video for more information. Performing a Pixel Search The Pixel Search allows you to search for tiny pixel change in specific areas in the camera’s field of view. 1. Click Search to open the Search tab. 2. In the Search tab, select Pixel Search. The Search:Pixel tab displays. Figure A. Search:Pixel tab By default, the entire search image panel is highlighted in green.
Avigilon Control Center Core Client User Guide 4. In the Time Range to Search area, set the date and time range of your search. The time range is highlighted on the Timeline by the black time range markers. You can also drag the time range markers to modify the time range. 5. Define the pixel search area by using the motion detection tools above the image panel. Only areas highlighted in green are searched. 6.
Search Figure A. Search:Thumbnails tab 3. In the Camera to Search area, select a camera. 4. In the Time Range to Search area, set the date and time range of your search. The time range is highlighted on the Timeline by the black time range markers. You can also drag the time range markers to modify the time range. 5. In the image panel, move or drag the edges of the green overlay to focus the search on one area in the video image. Only the area highlighted in green is searched. 6. Click Start Search.
Avigilon Control Center Core Client User Guide Figure B. Search:Thumbnail results tab 2. Select a thumbnail to highlight the video on the Timeline. 3. Click Step In, or double-click the thumbnail to perform another search around the thumbnail. Click Back to return to the previous results page. 4. Click Open In View to open the recorded video in a new View. 5. Click Change Search to change the search criteria.
Export You can export video in multiple video and image formats. You can also export snapshots of an image panel as you monitor video. To watch a video overview of the Export features, see the Identifying, Bookmarking, Searching and Exporting Video training video in the Avigilon Training Center. Note: Some features are not displayed if the server does not have the required license, or if you do not have the required user permissions.
Avigilon Control Center Core Client User Guide Figure A. Export tab for Snapshot export 2. In the Format drop down list, select an export format. 3. For the selected export format, define your preferences: Format Native Note: The Native format requires the Avigilon Control Center Player to view. Image options This is the recommended export format because the exported image maintains its original compression and can be authenticated against tampering in the Avigilon Control Center Player.
Export overlay then click OK. Only areas highlighted in green are exported. 3. Select the image overlays you want: Timestamp, Camera name, and Camera location. 4. Click Display Adjustments to adjust the Gamma, Black Level and/or White Level. 1. In the Quality field, select an image quality level. 2. Set the image Resolution. 3. Click Change Image Region to only export a part of the video image. JPEG 4. Select the image overlays you want. 5. Click Display Adjustments to modify the image quality. 1.
Avigilon Control Center Core Client User Guide The Preview area displays the snapshot you are exporting. 6. When the export is complete, click OK. Exporting Recorded Video and Images Use the Export tab to export recorded video in different video and image formats. Note: Only recorded video can be exported in video format. Accessing the Export Tab The Export tab can be accessed in any of the following ways: On the toolbar, click Select File > Export.
Export Figure A. Export tab for recorded video export 2. In the Format drop down list, select Native. 3. In the Camera to Export list, select the camera video you want to export. 4. Enter the time range you want to export. The time range is highlighted on the Timeline by black time range markers. You can also drag the time range markers to modify the time range. 5. Set the export image rate: Option Description Select this option to control how many images per second are exported.
Avigilon Control Center Core Client User Guide Export one image every __ min __sec Select this option to control the time between each exported video image. For example, if you enter 5 min. 0 sec., only one image will be exported every 5 minutes. 6. To include a copy of the Avigilon Control Center Player with your export, select the Export the Control Center Player Installer check box. 7.
Export Figure A. Export tab for recorded video export 2. In the Format drop down list, select AVI video. 3. In the Camera to Export list, select the camera video you want to export. 4. Enter the time range you want to export. The time range is highlighted on the Timeline by black time range markers. You can also drag the time range markers to modify the time range. 5. Set the export image rate: Option Description Select this option to control how many images per second are exported.
Avigilon Control Center Core Client User Guide Export one image every __ min __sec Select this option to control the time between each exported video image. For example, if you enter 5 min. 0 sec., only one image will be exported every 5 minutes. 6. In the Encoder field, select the compression used. The VC-1 (Windows Media Video) compression is included by default because it is tailored for high-resolution AVI encoding. 7. In the Quality drop down list, select the exported image quality level. 8.
Export Figure A. Export tab for still image export 2. In the Format drop down list, select PNG Images, JPEG Images, or TIFF Images. 3. In the Camera to Export list, select the camera video you want to export. 4. Enter the time range you want to export. The time range is highlighted on the Timeline by black time range markers. You can also drag the time range markers to modify the time range. 5.
Avigilon Control Center Core Client User Guide Export one image every __ min __sec Select this option to control the time between each exported video image. For example, if you enter 5 min. 0 sec., only one image will be exported every 5 minutes. 6. Select the Export at most __ images check box and enter a number to limit the amount of images that are exported. 7. (JPEG only) In the Quality drop down list, select the exported image quality level. 8.
Export Figure A. Export tab for still image export 2. In the Format drop down list, select Print Image or PDF File. 3. In the Camera to Export list, select the camera video you want to export. 4. In the Time field, enter the exact date and time of the video image you want to export. 5. Click Change Image Region... to only export part of the video image. In the Change Image Region dialog box, move and resize the green overlay then click OK. Only areas highlighted in green are exported. 6.
Avigilon Control Center Core Client User Guide 8. Click Add Export Notes to add notes about the exported image. The notes are added below the image. 9. Click Display Adjustments to adjust the gamma, black level and/or white level. 10. Click Start Export. 11. In the Save As dialog box, name the export file and click Save. The Preview area displays the video you are exporting. 12. When the export is complete, click OK.
Appendix Accessing the Web Client You can also access your Avigilon High Definition Surveillance System through the Web Client. The Web Client is a simplified version of the Client software. It allows you to monitor your surveillance system, search for video events and export recorded video outside the Client software. Be aware that you cannot modify any system settings through the Web Client. Note: The Web Client is only compatible with the Internet Explorer browser.
Avigilon Control Center Core Client User Guide Figure A. Avigilon Control Center Web Client Updating the Client Software Avigilon Control Center Client software updates are typically included with the Avigilon Control Center Server update packages.
Appendix Figure A. Update Control Center Client Click the Update button to allow the Client software to update. The software update is automatically downloaded. The following dialog box will appear to show the download progress: Figure B. Update progress When the update has finished downloading, click Update Control Center. When the installation wizard appears, follow the prompts to complete the update. Click Do Not Update to continue working with the Client software without updating.
Avigilon Control Center Core Client User Guide Group Permission Descriptions The following table shows the options that are available when you set up a permission group. For more information about setting up a permission group, see Adding Groups. Group Permissions View live images Description Allows users to watch a camera's live video stream in a View. Use PTZ controls Allows users to use a camera's PTZ controls. Lock PTZ controls Allows users to lock a camera's PTZ controls.
Appendix Setup motion detection settings Allows users to edit the Motion Detection dialog box. Setup privacy zone settings Allows users to edit the Privacy Zone dialog box. Setup manual recording settings Allows users to edit the Manual Recording dialog box. Setup digital input & output settings Allows users to edit the Digital Inputs and Outputs dialog box. Setup microphone settings Allows users to edit the Microphone dialog box.
Avigilon Control Center Core Client User Guide Email Descriptions The following table shows the email notification trigger options that are available when you set up an email notification. For more information about setting up an email notification, see Configuring Email Notification.
Appendix Network error Network error resolved Email send error Server hardware error Device connected to standby server Device disconnected from standby server Device connection error Device connection error resolved Data packets lost Data packets recovered Recording interrupted Recording resumed Firmware upgrade failed Motion detection An email notification is sent when camera motion detection has started. You can select the camera.
Avigilon Control Center Core Client User Guide 2. When the Download System Bug Report dialog box appears, click Download. 3. In the Save As dialog box, name the file and click Save. 4. Once the System Bug Report has downloaded successfully, click Close. Keyboard Commands Use any of the keyboard commands below to help you navigate the Avigilon Control Center Client software.
Appendix Remove camera from the selected image panel Backspace Maximize/Restore the selected image panel Ctrl + E Replay 30 seconds Ctrl + , Replay 60 seconds Ctrl + . Replay 90 seconds Ctrl + / Add bookmark for selected camera Note: For recorded video only.
Avigilon Control Center Core Client User Guide Select the previous View Ctrl + Shift + Tab Jump to View Ctrl + 1 Start/Stop cycle Views Ctrl + Y Create new View Ctrl + T Close current View Ctrl + W Open a new window Ctrl + N Switch current View to display live video Ctrl + L Switch current View to display recorded video Remove all cameras from the current View Full screen a View End full screen to 9 Ctrl + P Ctrl + Backspace F11 View Layout Commands Note: Customized View layouts are li
Appendix Change to layout 2 Change to layout 3 Change to layout 4 Change to layout 5 Change to layout 6 Change to layout 7 Change to layout 8 Change to layout 9 Change to layout 10 Change to next layout Change to previous layout Alt + 2 + Alt + 3 + Alt + 4 + Alt + 5 + Alt + 6 + Alt + 7 + Alt + 8 + Alt + 9 + Alt + 0 + Alt + ] Alt + [ Playback Commands Command Key Combination Keypad Combination (Timeline buttons) 119
Avigilon Control Center Core Client User Guide Play/Pause Increase playback speed Decrease playback speed Spacebar Page Up Page Down Step to next frame Shift + → Step to previous frame Shift + ← Go to next event Alt + → Go to previous event Alt + ← Go forward one second Ctrl + → Go forward five seconds Ctrl + Shift + → Go back one second Ctrl + ← Go back five seconds Ctrl + Shift + ← Zoom in on the Timeline Zoom out on the Timeline 120 Ctrl + Alt + + Ctrl + Alt + –
Appendix Scroll forward on the Timeline Ctrl + Alt + → Scroll backward on the Timeline Ctrl + Alt + ← Go to start of the Timeline Go to end of the Timeline Center the Timeline on the time marker Ctrl + Alt + Home Ctrl + Alt + End Ctrl + C PTZ Commands (Digital and Mechanical) Command Toggle PTZ controls Key Combination Keypad Combination (PTZ buttons) Ctrl + D Zoom in + Zoom out – 121
Avigilon Control Center Core Client User Guide Pan left Pan right Tilt up Tilt down Increase PTZ speed Decrease PTZ speed Open iris Close iris Focus near 122 ← → ↑ ↓ Shift + ↑ The farther the joystick is from center, the faster the speed. Shift + ↓ The closer the joystick is to center, the slower the speed.
Appendix Focus far PTZ menu left PTZ menu right PTZ menu up PTZ menu down Activate preset Delete ← → ↑ ↓ Q + Run pattern Start auxiliary + + + + W + + + Stop auxiliary E + + + 123
Index A bandwidth .................................................... 57 Avigilon Control Center Client ........................ 1, 7 export ........................................................... 61 upgrade ...................................................... 111 import ........................................................... 61 Avigilon Control Center Server ................1, 3, 10 language ...................................................... 57 Avigilon University ...................
Avigilon Control Center Core Client User Guide edit ............................................................... 36 video display ............................................ 9, 85 schedule....................................................... 37 image quality .................................................... 48 Email Server ..................................................... 33 image rate ........................................................ 48 export import client settings ...........
Index Maximum Gain ................................................. 45 Search .............................................................. 89 Member Of ....................................................... 24 bookmarks ................................................... 91 Menu bar ............................................................ 7 events .......................................................... 89 Motion Detection .............................................. 51 pixels...........
Avigilon Control Center Core Client User Guide T export ........................................................... 98 Timeline .............................................................. 7 instant replay ............................................... 71 Toolbar ............................................................... 7 live ........................................................... 9, 70 tour ................................................................... 76 overlays ................
