User Guide

Limitations and Known Issues
35
Workaround: Import still images into a bin and use them in the edit. With the imported
image in the Timeline, apply the Pan & Zoom effect and load the respective file from the
Open dialog box. This way you can use “Clip Text” and confirm that the correct images are
being loaded.
➤ (Macintosh) After the link to a Pan & Zoom effect is broken and you want to reestablish it,
the application doesn’t prompt you for the source image name in the Open dialog box.
➤ Pan & Zoom keyframe settings can revert to defaults if you select all keyframes when you
link to a new picture.
➤ When you zoom in with Hi Qual and Ultra Qual filtering, you might experience a system
error (Windows) or see green lines when you preview (Macintosh).
➤ To improve memory issues, the options in the Pan & Zoom Cache Fast menu are ignored and
Video Resolution is used, although when you render the effect, the highest-quality resolution
is always used. After you partially render a Pan & Zoom effect, however, you might see a
slight pixel shift when you move between the rendered and unrendered portions.
Export
➤ QuickTime Movie export fails when using the Qualcomm PureVoice audio compressor.
➤ (Mac Intel) You might have received "image buffer" errors when exporting to DNxHD in
After Effects 7. This error does not occur with After Effects CS3 or CS4.
➤ (Macintosh) Exporting HDV files to the desktop results in a 0 k file on the desktop. The file
will actually appear in your Macintosh User folder. If you export to a folder, note that the file
will actually be created one folder level above.
➤ (Macintosh) When sending a QuickTime Reference to Sorenson Squeeze, Auto Load and
Reveal Files do not work. Squeeze will launch, but the sequence does not load nor are the
files revealed in the Finder window.
Workaround: Manually import the files into Sorensen Squeeze.
➤ (Macintosh) If you try to Export to a read only drive you may get an exception. Ensure you
are exporting to a writable drive.
➤ Export to HDV Device will fail on PC if your sequence contains native HDV media (HDV
media captured from tape). Does not apply to Mac systems.
Workaround: Transcode to another resolution before performing the export.