User Guide

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➤ A 1:1 10 bit capture might fail with DIG_VDM_OVERRUN or video overrun errors. This
might not occur if storage performance is optimized.
➤ (Macintosh) You might receive a “Mac Error - 37” error when accessing a target drive or
workspace with 28 or more characters.
Workaround: Make sure the target drive or workspace names are fewer than 28 characters.
➤ If you capture clips with an Avid editing system on two or more days and use the same
project and the same tape name (for example, if you capture on two separate days from a
cable feed named “Live”), relinking the clips might cause the old clips to relink to the new
clips. Because the clips in this instance are captured on different days but use the same
24-hour timecode and have the same tape name, the Avid system treats the captured material
as coming from the same source. When you relink the clips, they relink incorrectly.
Workaround: Avid recommends that you avoid using generic or nondescriptive tape names
— for example, do not use the tape name “Live” for a live feed. Instead, use distinctive tape
names for each capture. Also, you can use separate projects when capturing with your
editing system. When you change projects, even if you use the same tape name for your
captures the Avid system generates new source IDs. This prevents the relink problem.
➤ If you are working with DV tapes in the Sony HVR-M10U you might experience “failed to
find preroll errors”.
Workaround: Change the machine template to the “Generic_DVDevice-NTSC” or
“Generic_DVDevice-PAL” template. This will force the software to use a different method
for cueing to the preroll timecode.
➤ The editing application does not warn you if you try to send a Frame Chase editing clip to
Media Services Transcode. Do not send ingesting clips to Media Services Transcode. Wait
until the clip is completely ingested.
➤ You might see the following error message when loading a clip captured by Frame Chase
capture in the editor: “Error encountered during relink process: New track length does not
equal original track length.”
Workaround: In the editing application, right click the clip and sequence and select Update
from Interplay. In Assist, refresh the clip from the Interplay database by selecting the clip
and pressing F5.
➤ When you are capturing and using the passthrough monitor, desktop passthrough might
cover error messages that are in the same space as the passthrough monitor, preventing you
from being able to read them.