User`s guide

Chapter 5: DigiDrive Management for Mac OS 25
DigiDrive Produces Errors
When a DigiDrive is producing errors or is acting
erratically:
1 Run Disk First Aid to repair any directory
problems.
2 Run Norton Disk Doctor to fix any bad block,
folder, and file problems.
3 Use Norton Utilities to rebuild the drive’s
desktop (the files that maintain the record of
what is on the drive).
4 Contact Digidesign Technical Support if you
need additional assistance.
System Fails to Boot
When the system fails to boot, you should do
the following:
1 Make sure all Digidesign cards and SCSI accel-
erator cards are properly seated.
2 Check that all SCSI devices on the bus have a
unique SCSI ID. Duplicate SCSI IDs cause system
problems.
3 Make sure all SCSI cables are properly con-
nected.
4 Check that the SCSI bus is properly termi-
nated, as described in Chapter 3.
5 If the system still does not boot or if it hangs,
disconnect all SCSI drives and try to boot the
system. If the system boots, either a drive, a ca-
ble, or the SCSI terminator might be defective.
6 See the setup guide that came with your sys-
tem for additional troubleshooting informa-
tion.
7 Contact Digidesign Technical Support if you
need additional assistance.