User`s guide

Pro Tools Reference Guide398
Other Hardware
If you are using additional hardware, refer
to the manufacturer’s documentation for
operational details.
The most common hardware additions in-
clude the following:
◆ SCSI Accelerators (manufacturer, model,
settings)
◆ Expansion Chassis (manufacturer,
model, bridge chip type)
◆ Video Capture cards (manufacturer,
model)
Refer to Digidesign’s compatibility docu-
ments or contact your Digidesign dealer to
verify that the hardware has been qualified
for use with your Pro Tools system.
Other Software
If you are using other audio or video appli-
cations, refer to the manufacturer’s docu-
mentation for operational details.
Make note of any other software that were
running when a problem occurred.
Diagnostic Information
DigiTest
If you ran DigiTest on your system and it
generated any errors, be sure to make a
note of any error codes or messages.
Other Information
Note any DAE errors or other error codes
you encounter. Also make a note of the
ability to reproduce the problem under dif-
ferent conditions, such as with another ses-
sion, or after changing settings such as the
DAE Preferred Memory Size (Macintosh) or
the Hardware Buffer Size (Pro Tools LE).