Specifications

Appendix C: Troubleshooting 611
Appendix C: Troubleshooting
Backing Up Your Work
It is highly recommended that you back up your
work on a regular basis, and especially before
making changes to your system configuration.
Back Up Your Session Data
Back up your session and audio data frequently.
There are a variety of media that are suited to
back up projects of various sizes, from auto-
mated tape backup systems to high-capacity op-
tical drives, to desktop CD-R burners.
The best way to back up a session is to use the
Save Session Copy In command to save the ses-
sion file and all of its associated files to a new lo-
cation.
Back Up Your System Setup
Windows Create a system recovery disk after you
have finished configuring your system and in-
stalling Pro Tools software. This is more useful
than a recovery disk for an unconfigured sys-
tem.
Macintosh Back up your System Folder after you
install Pro Tools software.
Common Issues
Pro Tools Won’t Launch
Problem
When you double-click the Pro Tools applica-
tion or a Pro Tools session file, Pro Tools doesn’t
launch, or displays an error message.
Possible Solutions
All Systems
◆ Check to be sure your computer has the re-
quired amount of RAM to launch Pro Tools.
◆ Try a complete restart. Turn off your audio in-
terfaces, computer peripherals and your com-
puter, and then turn them on again in the
proper sequence.
◆ If you tried to launch Pro Tools by double-
clicking a Pro Tools session file, close any error
message, double-click the Pro Tools application,
then try to open the session from within
Pro Tools (using File > Open Session).
◆ (Mac OS 9 Only) Verify that Virtual Memory
is turned off. On the Macintosh, open the Mem-
ory Control Panel. If Virtual Memory is turned
on, turn it off and restart your computer.