Specifications
Getting Started with MIX20
Errors and Undetected Cards
Complete the steps below if:
■ There is a problem with a component in your
system and an error message has been displayed
to the right of the corresponding card’s button
in DigiTest.
– or –
■ A supported card is installed but not automat-
ically detected during DigiTest.
If a supported card is installed and is not
automatically detected:
1 Close DigiTest.
2 Turn off your entire Pro Tools system.
3 Reinstall the cards (see “Installing Pro Tools
PCI Cards” on page 15).
4 Check the card seating.
5 Check the TDM ribbon cable connections.
6 Turn on your system.
7 Run DigiTest again.
For descriptions of all error codes, refer to
Appendix B, “DigiTest Error Codes.” For test de-
tails, click the Info button to the right of the re-
ported error, then click Failures in the pop-up
menu and choose Detailed.
If a card continues to fail DigiTest, contact
Digidesign Technical Support.
Launching Pro Tools
When launching Pro Tools the first time, you
are prompted to enter an authorization code to
validate your software.
To validate Pro Tools software:
1 Double-click the Pro Tools application in the
Pro Tools folder inside the Digidesign folder.
2 Enter the authorization code in the dialog
when prompted, making sure to observe any
spaces, then click Validate.
The authorization code is located on the inside
cover of this guide.
Choosing the Audio Interface Type
The first time you launch Pro Tools, you will be
prompted to select the type of Audio Interfaces
connected to your system.
To select the Audio Interface:
1 When prompted after launching Pro Tools,
click Hardware Setup.
2 Select the first interface port on the first card
in your system (MIX Card #1, Port A) from the
Peripherals list.
3 Choose the type of interface from the Inter-
face pop-up menu.
4 Repeat the above steps for each additional in-
terface port with an interface connected to it.
5 Click OK.
Choosing an Audio Interface