User`s guide

Chapter 6: Support and Troubleshooting
154 Pinnacle Systems DekoMOS User’s Guide
How to contact Pinnacle Systems:
Request support from Pinnacle Systems via email or the web. The appropriate member of our
support team will respond to your request.
Broadcast Support Americas and Canada
Email: [e-mail]
Web Support: http://www.pinnaclesys.com/support/contact
Broadcast Support Europe
Email: [e-mail]
Web Support: http://www.pinnaclesys.com/support/contact
Broadcast Support South Asia
Email: [e-mail]
Web Support: http://www.pinnaclesys.com/support/contact
Supports Regions: Taiwan, India, Pakistan, Bangladesh, Sri Lanka, Australia, New Zealand,
Thailand, Viet Nam, Philippines, Brunei, Singapore, Malaysia, Indonesia
Broadcast Support Beijing
Email: [e-mail]
Web Support: http://www.pinnaclesys.com/support/contact
Supports Regions: China, Hong Kong, Korea
Broadcast Support Japan
Email [e-mail]
Web Support: www.pinnaclesys.co.jp
Upgrade Information on the Internet
For the latest information on Pinnacle Systems products, visit our web site at:
http://www.pinnaclesys.com/support.
Other Sources of Information
For more information about creating Deko graphic templates, refer to your Deko User Guide. For
more information about the client application, refer to the appropriate iNEWS or ENPS
documentation.
Feedback About this User Guide
Your feedback about this User Guide or any other Deko documentation would be helpful and
appreciated. Please email your comments or suggestions to [e-mail].
However, please note that this email address is not a Help desk and we cannot respond to specific
questions sent to this address.