Specifications

Using Telestream Playback Service for Interplay | Transfer

Implementing Avid-to-Vantage Media Processing Workflows

Avid Integration Guide

with Avid systems. They conflict with the Telestream Playback service, preventing it

from functioning properly.

1. Open the Services control panel (Control Panel > Administrative Tools > Services).

2. Locate the service in the list.

For each service, follow steps 3, 4, and 5 to stop and modify their startup property:

3. If the service is running, stop it.

4. Right-click on the service and select Properties.

5. Change the Startup type to Manual, click Apply and close the window.

When you’re done, close the Services window.

Obtaining the Playback Service Installer

To obtain the Playback Service installer, follow these steps:

1. Go to the Telestream Web site Vantage Downloads page and log in.

2. Click on the Vantage > Downloads link and scroll down to view the tabbed area—

click on the Additional Components tab.

3. Click on the Download Now link for the Playback Service for Avid Interplay | Transfer

installer of the required version and download it.

4. Copy the installer to the computer where the Interplay Transfer Engine is installed

or to a shared location that the computer can access.

Installing the Playback Service

The Playback service is typically installed on each computer running the Avid Transfer

Engine which is going to be used to transfer media to Vantage.

To install the Telestream Playback Service, follow these steps:

1. Open/unzip the installer Zip file and run the TE Component Prerequisites installer

to install all required DLL library files.

2. Now, run the Playback Service installer.

3. If an Open File security warning displays, click Run to continue.

4. The installer displays the Welcome panel. Click Next.

5. License Agreement Panel—Select I Agree (if you do), and click Next.

6. Select Installation Folder—Accept the default folder or select another location and

click Next.

7. Confirm Installation—Click Next to start installation.

8. Installing Playback Service—Wait for installation to complete.

9. When the Playback Service Manager window displays, do not enter any

information at this time. Just click Exit to close the window.

10. Installation Complete—Click Close to exit the installer.

11. After installation, double-click the TSInstallPlaybackService icon on the desktop to

run the bat file, which deletes temporary files after installation.

12. Restart the computer.